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Average
3.5/ 5
Based on 201 guest reviews
- Includes an outdoor pool
- Comp. Breakfast
- The Avg. Group Saves 8.5%!
- Fitness + Health Center
- 180 rooms in property
- Check-out: 11:00 AM
- Groups/Meetings rating of 10.0/10
Room Types
Check Rates1 King AAA Rate Coffeemaker in Room Free High Speed Wireless Iron and Ironing Board
Non-Smoking
Check Rates1 King Accessible Mobility and Hearing Accessible Visual Alarm Alert Am Fm Radio
Non-Smoking
Check Rates1 King Bed Coffeemaker in Room Free High Speed Wireless Iron and Ironing Board
Non-Smoking
Check Rates1 King Senior Rate Accessible Mobility and Hearing Accessible Visual Alarm Alert
Non-Smoking
Check Rates2 Queen 32 Inch LCD Plasma TV Am Fm Radio Coffeemaker in Room Microwave Refrigerator
Smoking
Check Rates2 Queen Accessible Coffeemaker in Room Hearing Accessible Microwave Refrigerator
Non-Smoking
Local Attractions
VCU, University of Richmond, Richmond Metropolitian Convention Center, Science Museum of Virginia, Kings Dominion, Historic Ashland District, Virginia Commonwealth University, Innsbrook, Henrico Doctor's Hospital, St. Mary's Hospital, Short Pump Mall
Map / Landmarks Near Quality Inn West End
Verified Reviews of Quality Inn West End
Below are the verified reviews from guests that we have booked recently:"Great for the price."
Overall Score4.0/ 5
The staff was friendly the breakfast in the morning was hot and pretty good. The maid service was up to par every day. The staff was very helpful with directions. I would definitely stay here again.
Tim M. (Group coordinator, booked 7 rooms), from 
28-Jul-2014 Verified Review, stayed from Thu Jul 24 to Sun Jul 27 2014 at a $55.00 group rate (19% discount). 
"Prince Duke is the man! Thanks for the southern hospitality!"
Overall Score5.0/ 5
Sir Duke and staff were "beyond" accommodating! We brought our 8th grade students from Buffalo, New York on an week long excursion that included college visits, visits to the Black History and Cultural Museum, as well as to the Holocaust museum and Busch Gardens. With places closing so early, Prince Duke and his staff allowed us to have dinner in the cafeteria nightly, he opened the pool for our students, they met our needs and then some. When I return to Richmond, VA, I will look no further than this hotel. Jameil and Meesha were a fantastic team to work with on this. Thanks Duke and team!!
Kenneth B. (Group coordinator, booked 10 rooms), from
19-May-2014 Verified Review Customer Reviews of Quality Inn West End
Property Description
Room type subject to availability. There may be an additional charge for more than 2 adults in a guest room. We want to welcome you to a hotel of convenience and cost savings, with all your necessities fulfilled and your expectations being met. The pride that each staff member has here at the Quality Inn West End, gives you, the guest, the assurance that you will be given the VIP treatment from the time you check-in. Our $2 million renovation is complete and now we offer NEWLY RENOVATED ROOMS. All rooms have microwave, refrigerators, new flat screen TV's, free WIFI, and also accompanied by a complimentary full hot breakfast that is served daily. There is also a guest laundry at the hotel, free business center with internet access to scan, copy, print your work with complimentary fax also. For groups we have complimentary parking and multiple eating options within walking distance. Book with us today and we look forward to hosting you.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2013 |
| Floors: | 6 |
| Rooms: | 180 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 154 |
| Handicap Rooms: | |
| Suites: | 0 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Meeting Space: | 800 sq. feet |
| Banquet Space: | Holds 40 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 1.0 Mi |
| Pool Info: | Outdoor Pool |
Policies / Expenses
| Cancellation: Must cancel 24 hours in advance. | |
| Nightly Parking: | FREE |
| Typical Group Deposit: | 25% |
| Total Taxes: | 13.30% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 5.30% |
| Occupancy Tax: | 8.00% |
Amenities / Features
Pet Friendly? Sorry, pets are not allowed.
- Air conditioning
- Alarm clock
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Internet is Complimentary
- Ironing facilities
- Laundry facilities
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV - Free HBO
- Voicemail
Airport & Shuttle Information
We are approximately 18 miles from Richmond International Airport.
Local Shuttle Info: none.
Airport Shuttle? Sorry, no airport shuttle available.About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Previously known as:
Quality Inn Richmond West
Seasonality of Hotel Rates at Quality Inn West End
The chart above shows seasonality of prices for both our group rates and the best individual traveler rates our rate checker could find at the time the group offer was placed. The best group rate shown is 53.0% in February 2014 and the highest average individual rate is $111 in the month of September 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn West End in a month when rates are lower.
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