SWISSOTEL SYDNEY

68 Market St., Sydney, NW 2000 Australia (AUS)
5.0 Star Downtown Hotel
-33.87078151.20737
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Very Good
4.5/ 5

Based on 3018 guest reviews

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  • Has an outdoor pool!
  • Airport shuttle available
  • Gym / Fitness Center Available
  • 369 sleeping rooms in hotel
  • 15 floors in hotel
  • Check out: 1100
  • Group score of 6.1/10
  • 8 meeting rooms in property

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Room Types

Check Rates1 Bedroom Suite
Non-Smoking
Check RatesClassic King Room
Non-Smoking
Check RatesClassic Room
Non-Smoking
Check RatesCorner Balcony King Room
Non-Smoking
Check RatesExecutive Suite
Non-Smoking
Check RatesPremier Room 1 King Bed
Non-Smoking
Check RatesPremier Room 2 Double Beds
Non-Smoking
Check RatesPremier Twin Room
Non-Smoking
Check RatesRoom 1 King Bed Balcony
Non-Smoking
Check RatesSignature Room 1 King Bed
Non-Smoking
Check RatesSignature Room 1 King Bed Balcony
Non-Smoking
Check RatesSignature Skyline Balcony
Non-Smoking
Check RatesSignature Skyline Room
Non-Smoking
Check RatesSignature Skyline Suite
Non-Smoking
Check RatesSuite 1 Bedroom
Non-Smoking
Check RatesSwiss Advantage King
Non-Smoking
Check RatesSwiss Advantage Room 1 King Bed
Non-Smoking
Check RatesSwiss Advantage Room 2 Double Beds
Non-Smoking
Check RatesSwiss Advantage Twin
Non-Smoking
Check RatesSwiss Executive King Room
Non-Smoking
Check RatesSwiss Executive Room 1 King Bed
Non-Smoking
Check RatesSwiss Executive Room 2 Double Beds
Non-Smoking
Check RatesSwiss Executive Room Suite
Non-Smoking
Check RatesSwiss Executive Twin Room
Non-Smoking

Local Attractions

Located in Major Shopping area. Walking distant to Opera House, Darling Harbour, Harbour Bridge and Chinatown

Summary of Verified Reviews

Summary of 5,768 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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91
Excellent

Excellent wellness hotel. Close to Darling Harbour. Near to the city centre with good shopping options nearby. Good accessibility by car. Popular among families.

“Great hotel for families” “Very quiet hotel in CBD”

Excellent Overall Ranking Top 3% in city
Excellent Wellness Hotel Top 1% in city
Excellent Family Hotel Top 1% in city

Good to know

  • Great shopping

    “Great place to stay around the CBD” “In the middle of shopping heaven”

  • Friendly service

    “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

  • Professional service

    “Highly efficient and courteous staff” “All staff were approachable”

  • Great reception

    “Concierge staff were wonderful and helpful” “Concierge staff were amazing”

Review highlights

Location

96/100
2068 reviews

Great location. Near city centre with great sightseeing, excursions, and convenient shopping. Accessible by car, but parking is awful and costly. Close to public transport and the train.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

87/100
2412 reviews

Service is professional and cheery, especially reception and housekeeping. Room service is perfect. Poorly managed with subpar restaurant service. Bar service is acceptable.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Comfort

81/100
904 reviews

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Breakfast

78/100
439 reviews

Tasty , yet expensive breakfasts.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Room

77/100
2026 reviews

Kitchenettes are so-so, but the rooms are big, clean, and new. Wonderful beds and great balconies with good views, but mediocre furniture. Decently-clean rooms with spacious bathrooms. Poorly-maintained rooms, with terrible A/C and televisions.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

WiFi

45/100
158 reviews

WiFi isn't great although it's reasonably priced.

“Internet charges are excessive” “No wifi” “Had to pay for wifi”

Ranked top 2% by couples, with a score of 91

Good to know

  • Beautiful architecture

    “Stunning decor” “Contemporary design”

  • Nice balcony

    “Large balcony room” “Balcony rooms great”

  • Bad air conditioning

    “Noisy AC unit” “Noisy fan”

  • Poor dining experience

Review highlights

Location

97/100
382 reviews

Great location with good parking availability. Near downtown with great sightseeing and shopping. Close to public transport and the train.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

86/100
472 reviews

Great housekeeping with friendly and professional service, but mediocre reception. Room service is average.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Wellness

79/100
12 reviews

Great for wellness, with a decent fitness area.

“Spa was superb” “Excellent gym facilities” “Five star spa”

Breakfast

79/100
98 reviews

Tasty , yet expensive breakfasts.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Room

75/100
473 reviews

Great beds and balconies in up-to-date rooms. Large, clean rooms with a great view and decent furniture. Bathrooms are large but dirty. Poorly-maintained rooms, with terrible A/C and televisions.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Food

61/100
92 reviews

Bad dining experience, but acceptable desserts and fruits. Great menu.

“Delicious High Tea” “Meals are exceptional” “Bread was dry”

Value

55/100
120 reviews

Fairly good value for money. Internet is affordable. Expensive breakfast. Affordable beverage prices.

“Excellent price” “Outside pool was a big bonus” “Including large LCD TV”

WiFi

41/100
49 reviews

WiFi isn't great although it's reasonably priced.

“Internet charges are excessive” “No wifi” “Had to pay for wifi”

Ranked top 2% by families, with a score of 90

Good to know

  • Good accessibility by car

    “Very easily accessed by train and taxi” “Free shuttle”

  • Train station is close

    “Close to St James Railway Station” “Close to shops, train stations, and bus stops”

  • Wonderful housekeeping

    “House Staff very helpful” “Good cleaning”

  • Clean hotel facilities

    “Clean environment” “Clean facilities”

Review highlights

Location

95/100
302 reviews

Great location. Near downtown with great sightseeing and shopping. Expensive, terrible parking. Close to public transport and the train.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

87/100
317 reviews

Service is professional and cheery, especially reception and housekeeping. Room service is perfect.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Breakfast

80/100
64 reviews

Tasty , yet expensive breakfasts.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Room

75/100
245 reviews

Rooms are spacious, modern and tidy with excellent views. Large, so-so bathroom. Average furniture, but rooms need better maintenance.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Pool

73/100
27 reviews

Great pool.

“Hotel pool on the rooftop also excellent” “Outside pool was a big bonus” “Loved the pool and spa”

WiFi

41/100
23 reviews

WiFi isn't great although it's reasonably priced.

“Internet charges are excessive” “No wifi” “Had to pay for wifi”

Ranked top 2% by solo travelers, with a score of 88

Good to know

  • Room service is perfect

    “Delivered room service were friendly” “Room service was prompt”

  • Luxurious Hotel

    “Luxurious common spaces” “Luxurious facilities”

  • Bad internet service

    “Internet charges are excessive” “No wifi”

  • Great view

    “Hotel views are awesome” “View was amazing”

Review highlights

Location

98/100
111 reviews

Great location. Near downtown with great sightseeing and shopping.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Cleanliness

88/100
29 reviews

Clean rooms.

“Rooms are beautifully appointed and clean” “Hotel was spotless” “Room was immaculate and spacious”

Comfort

83/100
54 reviews

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Service

80/100
133 reviews

Efficient, friendly service with a nice reception. Room service is perfect.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Breakfast

76/100
24 reviews

Tasty breakfast.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Wellness

71/100
10 reviews

Great wellness & sports facilities. Bad fitness area.

“Spa was superb” “Excellent gym facilities” “Five star spa”

Room

69/100
116 reviews

Great views from big, new, overall decent rooms. Tidy rooms with great beds, but needing better maintenance. Large, so-so bathroom.

“Cleanliness of the room was exceptional” “Toilet was broken” “Wall paper was peeling off and stained”

WiFi

48/100
16 reviews

WiFi isn't great although it's reasonably priced.

“Internet charges are excessive” “No wifi” “Had to pay for wifi”

Ranked top 3% by business travelers, with a score of 89

Good to know

  • Good wines

    “The best red wines” “Complimentary champagne”

  • Friendly atmosphere

    “Very enjoyable stay.” “Loved the quiet ambience”

  • Poorly-maintained rooms

    “Pokey corner room” “Broken toilet seat”

  • Nice building

    “Hotel pool on the rooftop also excellent” “Club room excellent”

Review highlights

Location

97/100
58 reviews

Great location near lots of shopping.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

86/100
53 reviews

Efficient, friendly service with a nice reception.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Room

82/100
48 reviews

New rooms with great beds and large bathrooms. Spacious, clean rooms, but poorly maintained.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Comfort

81/100
22 reviews

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Breakfast

77/100
9 reviews

Tasty breakfast.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Bar

74/100
6 reviews

Bar is awesome. Good wines.

“The best red wines” “Amazing coffee” “Beautiful cocktail lounge”

Vibe

70/100
18 reviews

Awesome vibe. Unpleasant entrance area. Modern Hotel. Friendly atmosphere.

“Highly recommend this luxurious place to stay” “Wonderful expansive lobby on the 8th floor” “Loved the quiet ambience”

Good to know

  • Professional service

    “Highly efficient and courteous staff” “All staff were approachable”

  • Spacious rooms

    “Shower is spacious” “Rooms are spacious and well appointed”

  • Great reception

    “Concierge staff were wonderful and helpful” “Concierge staff were amazing”

  • Internet is expensive

    “Lack of free wireless internet” “Internet charges are excessive”

Review highlights

Location

97/100
20 reviews

Great location.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

89/100
30 reviews

Efficient, friendly service with a nice reception.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Comfort

83/100
18 reviews

Great sized rooms, very comfortable with wonderful beds.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Room

81/100
26 reviews

Large rooms, great bathrooms, and comfortable beds.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Breakfast

80/100
7 reviews

Tasty breakfast.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Vibe

77/100
10 reviews

Awesome vibe. Friendly atmosphere.

“Highly recommend this luxurious place to stay” “Wonderful expansive lobby on the 8th floor” “Loved the quiet ambience”

Value

52/100
11 reviews

Fairly good value for money. Internet is expensive.

“Outside pool was a big bonus” “Including large LCD TV” “Overpriced internet”

WiFi

40/100
9 reviews

Poor, over-priced WiFi.

“Internet charges are excessive” “No wifi” “Had to pay for wifi”

Ranked top 19% by couples, with a score of 87

Good to know

  • Rather comfortable

    “Bed was devine” “Rooms are spacious and well appointed”

  • Awesome vibe

    “Highly recommend this luxurious place to stay” “Wonderful expansive lobby on the 8th floor”

  • Great room

    “Bed was devine” “Rooms are beautifully appointed and clean”

  • Fantastic service

    “Day staff were exemplary” “Highly efficient and courteous staff”

Review highlights

Service

88/100
9 reviews

Fantastic service.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Comfort

83/100
6 reviews

Rather comfortable.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Room

77/100
9 reviews

Great room.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Vibe

75/100
5 reviews

Awesome vibe.

“Highly recommend this luxurious place to stay” “Wonderful expansive lobby on the 8th floor” “Loved the quiet ambience”

Ranked top 13% by families, with a score of 91

Good to know

  • Great location

    “Fabulous restaurants & night life” “Location is superb”

  • Fantastic service

    “Day staff were exemplary” “Highly efficient and courteous staff”

  • Great room

    “Bed was devine” “Rooms are beautifully appointed and clean”

Review highlights

Location

96/100
7 reviews

Great location.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

88/100
7 reviews

Fantastic service.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Room

81/100
5 reviews

Great room.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Good to know

  • Great shopping

    “Great place to stay around the CBD” “In the middle of shopping heaven”

  • Friendly service

    “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

  • Great reception

    “Concierge staff were wonderful and helpful” “Concierge staff were amazing”

  • Professional service

    “Highly efficient and courteous staff” “All staff were approachable”

Review highlights

Location

96/100
1891 reviews

Great location. Near city centre with great sightseeing, excursions, and convenient shopping. Expensive, terrible parking. Close to public transport and the train.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

88/100
2258 reviews

Service is professional and cheery, especially reception and housekeeping. Room service is perfect. Poorly managed with subpar restaurant service. Poor bar service.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Comfort

81/100
822 reviews

Comfortable, quiet rooms with great beds. Spacious rooms and bathrooms but A/C is not great.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Pool

78/100
173 reviews

Clean pool area.

“Hotel pool on the rooftop also excellent” “Outside pool was a big bonus” “Loved the pool and spa”

Breakfast

78/100
398 reviews

Tasty , yet expensive breakfasts.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Room

77/100
1868 reviews

Modern, clean rooms with beautiful balconies and cozy beds. Great views from spacious but run-down rooms with poor A/C. Decently-clean rooms with spacious bathrooms. Rooms have average kitchenettes and furniture. TV's and minibars are poor.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

WiFi

47/100
130 reviews

WiFi isn't great although it's reasonably priced.

“Internet charges are excessive” “No wifi” “Had to pay for wifi”

Ranked top 2% by couples, with a score of 91

Good to know

  • Beautiful architecture

    “Stunning decor” “Contemporary design”

  • Luxurious Hotel

    “Luxurious common spaces” “Luxurious facilities”

  • Nice balcony

    “Large balcony room” “Balcony rooms great”

  • Bad air conditioning

    “Noisy AC unit” “Noisy fan”

Review highlights

Location

97/100
340 reviews

Great location with good parking availability. Near downtown with great sightseeing and shopping. Close to public transport and the train.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

86/100
428 reviews

Friendly service and great housekeeping, but so-so reception. Room service is average.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Wellness

80/100
9 reviews

Great wellness & sports facilities.

“Spa was superb” “Excellent gym facilities” “Five star spa”

Breakfast

77/100
86 reviews

Tasty , yet expensive breakfasts.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Room

75/100
431 reviews

Sizable, modern, clean rooms with standard furnishings. Awesome balconies and views, and comfortable beds. Bathrooms are large but dirty. Poorly-maintained rooms, with terrible A/C and televisions.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Value

56/100
107 reviews

Fairly good value for money. Internet is affordable. Expensive breakfast. Affordable beverage prices.

“Outside pool was a big bonus” “Including large LCD TV” “Had to pay for breakfast”

WiFi

43/100
42 reviews

WiFi isn't great although it's reasonably priced.

“Internet charges are excessive” “No wifi” “Had to pay for wifi”

Ranked top 2% by families, with a score of 90

Good to know

  • Train station is close

    “Close to St James Railway Station” “Close to shops, train stations, and bus stops”

  • Clean hotel facilities

    “Clean environment” “Clean facilities”

  • Poor access to parking

    “Expensive valet parking” “No onsite parking”

  • Wonderful housekeeping

    “House Staff very helpful” “Good cleaning”

Review highlights

Location

95/100
243 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping. Close to public transport and the train.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

88/100
275 reviews

Service is professional and cheery, especially reception and housekeeping. Room service is perfect.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Breakfast

81/100
50 reviews

Tasty , yet expensive breakfasts.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Room

75/100
206 reviews

Great views from new, clean, and decently furnished rooms. Rooms are poorly-maintained, but big with comfortable beds. Large, so-so bathroom.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Pool

73/100
26 reviews

Great pool.

“Hotel pool on the rooftop also excellent” “Outside pool was a big bonus” “Loved the pool and spa”

WiFi

43/100
17 reviews

WiFi isn't great although it's reasonably priced.

“Internet charges are excessive” “No wifi” “Had to pay for wifi”

Ranked top 3% by solo travelers, with a score of 88

Good to know

  • Room service is perfect

    “Delivered room service were friendly” “Room service was prompt”

  • Bad internet service

    “Internet charges are excessive” “No wifi”

  • Great view

    “Hotel views are awesome” “View was amazing”

  • Near city centre

    “Quiet but in the heart of the city” “In the heart of the city”

Review highlights

Location

99/100
97 reviews

Great location. Near downtown with great sightseeing and shopping.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Cleanliness

88/100
25 reviews

Clean rooms.

“Rooms are beautifully appointed and clean” “Hotel was spotless” “Room was immaculate and spacious”

Service

84/100
116 reviews

Efficient, friendly service with a nice reception. Room service is average.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Comfort

83/100
47 reviews

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Breakfast

77/100
22 reviews

Tasty breakfast.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Bar

74/100
16 reviews

Bar is awesome.

“The best red wines” “Amazing coffee” “Beautiful cocktail lounge”

Wellness

72/100
8 reviews

Great wellness & sports facilities. Bad fitness area.

“Spa was superb” “Excellent gym facilities” “Five star spa”

Room

71/100
98 reviews

New rooms with excellent beds and wonderful views. Spacious, clean rooms, but poorly maintained. Large, so-so bathroom.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

WiFi

47/100
14 reviews

WiFi isn't great although it's reasonably priced.

“Internet charges are excessive” “No wifi” “Had to pay for wifi”

Ranked top 3% by business travelers, with a score of 88

Good to know

  • Good wines

    “The best red wines” “Complimentary champagne”

  • Unpleasant entrance area

    “Noisy lifts” “Pokey entrance with concierges”

  • Friendly atmosphere

    “Very enjoyable stay.” “Loved the quiet ambience”

  • Very quiet

    “Tranquil foyer” “Quiet but in the heart of the city”

Review highlights

Location

97/100
53 reviews

Great location near lots of shopping.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

86/100
51 reviews

Efficient, friendly service with a nice reception.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Comfort

82/100
19 reviews

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Room

79/100
42 reviews

New rooms with great beds and large bathrooms. Spacious, clean rooms, but poorly maintained.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Breakfast

76/100
7 reviews

Tasty breakfast.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Bar

74/100
5 reviews

Bar is awesome. Good wines.

“The best red wines” “Amazing coffee” “Beautiful cocktail lounge”

Vibe

71/100
17 reviews

Awesome vibe. Unpleasant entrance area. Friendly atmosphere. Modern Hotel.

“Highly recommend this luxurious place to stay” “Wonderful expansive lobby on the 8th floor” “Loved the quiet ambience”

Good to know

  • Good accessibility by car

    “Very easily accessed by train and taxi” “Free shuttle”

  • Great shopping

    “Great place to stay around the CBD” “In the middle of shopping heaven”

  • Poor access to parking

    “Expensive valet parking” “No onsite parking”

  • Great reception

    “Concierge staff were wonderful and helpful” “Concierge staff were amazing”

Review highlights

Location

94/100
53 reviews

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Cleanliness

88/100
6 reviews

Clean rooms.

“Rooms are beautifully appointed and clean” “Hotel was spotless” “Room was immaculate and spacious”

Service

82/100
39 reviews

Efficient, friendly service with a nice reception.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Comfort

81/100
12 reviews

Large, comfortable rooms.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Breakfast

78/100
9 reviews

Tasty breakfast.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Room

75/100
37 reviews

Spacious and tidy rooms.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Vibe

71/100
11 reviews

Awesome vibe. Relatively modern hotel.

“Highly recommend this luxurious place to stay” “Wonderful expansive lobby on the 8th floor” “Loved the quiet ambience”

Amenities

70/100
13 reviews

Pleasant surroundings and charming hotel buildings.

“Hotel pool on the rooftop also excellent” “Club room excellent” “Wonderful expansive lobby on the 8th floor”

Ranked top 18% by families, with a score of 86

Good to know

  • Poor access to parking

    “Expensive valet parking” “No onsite parking”

  • Tasty breakfast

    “The breakfast buffet was divine” “Buffet breakfast was superb”

  • Great shopping

    “Great place to stay around the CBD” “In the middle of shopping heaven”

  • Good accessibility by car

    “Very easily accessed by train and taxi” “Free shuttle”

Review highlights

Location

93/100
27 reviews

Great location near lots of shopping. Easy car access but inadequate parking.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

83/100
18 reviews

Fantastic service.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Comfort

81/100
5 reviews

Rather comfortable.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Breakfast

79/100
6 reviews

Tasty breakfast.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Room

73/100
16 reviews

Great room.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Amenities

69/100
6 reviews

Ordinary amenities.

“Hotel pool on the rooftop also excellent” “Lifts too slow” “Wet floor”

Value

61/100
8 reviews

Fairly good value for money.

“Outside pool was a big bonus” “Including large LCD TV” “Expensive parking fee”

Ranked top 24% by couples, with a score of 92

Good to know

  • Spacious rooms

    “Shower is spacious” “Rooms are spacious and well appointed”

  • Rather comfortable

    “Bed was devine” “Rooms are spacious and well appointed”

  • Fantastic service

    “Day staff were exemplary” “Highly efficient and courteous staff”

  • Great room

    “Bed was devine” “Rooms are beautifully appointed and clean”

Review highlights

Location

96/100
8 reviews

Great location.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

88/100
8 reviews

Fantastic service.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Comfort

81/100
5 reviews

Large, comfortable rooms.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Room

80/100
5 reviews

Spacious rooms.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Good to know

  • New rooms

    “Modern furnishings” “New carpet”

  • Clean hotel facilities

    “Clean environment” “Clean facilities”

  • Spacious bathroom

    “Roomy shower” “Shower is spacious”

  • Modern Hotel

    “Modern furnishings” “Modern facilities”

Review highlights

Location

97/100
32 reviews

Great location near lots of shopping.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

81/100
28 reviews

Service is professional and friendly.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Bar

77/100
7 reviews

Bar is awesome.

“The best red wines” “Amazing coffee” “Beautiful cocktail lounge”

Breakfast

76/100
13 reviews

Tasty breakfast.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Room

74/100
27 reviews

Big new rooms with wonderful beds. Large, so-so bathroom.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Vibe

73/100
11 reviews

Awesome vibe. Modern Hotel.

“Highly recommend this luxurious place to stay” “Wonderful expansive lobby on the 8th floor” “Loved the quiet ambience”

Food

61/100
11 reviews

Food is all right.

“Delicious High Tea” “Bread was dry” “Chicken dishes were overcooked”

Value

54/100
12 reviews

Fairly good value for money.

“Outside pool was a big bonus” “Including large LCD TV” “Had to pay for breakfast”

Ranked top 5% by couples, with a score of 88

Good to know

  • Nice building

    “Hotel pool on the rooftop also excellent” “Club room excellent”

  • Fantastic service

    “Day staff were exemplary” “Highly efficient and courteous staff”

  • Great location

    “Fabulous restaurants & night life” “Location is superb”

  • Modern Hotel

    “Modern furnishings” “Modern facilities”

Review highlights

Location

96/100
19 reviews

Great location.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

84/100
13 reviews

Service is professional and friendly.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Breakfast

79/100
8 reviews

Tasty breakfast.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Comfort

79/100
12 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Room

78/100
17 reviews

Large rooms, great bathrooms, and comfortable beds.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Vibe

75/100
7 reviews

Awesome vibe. Modern Hotel.

“Highly recommend this luxurious place to stay” “Wonderful expansive lobby on the 8th floor” “Loved the quiet ambience”

Food

63/100
7 reviews

Food is all right.

“Delicious High Tea” “Excellent choices of food” “Bread was dry”

Value

56/100
6 reviews

Fairly good value for money.

“Outside pool was a big bonus” “Including large LCD TV” “Lack of free wireless internet”

Review highlights

Service

86/100
6 reviews

Fantastic service.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Room

80/100
5 reviews

Great room.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Good to know

  • Unpleasant entrance area

    “Noisy lifts” “Pokey entrance with concierges”

  • Friendly atmosphere

    “Very enjoyable stay.” “Loved the quiet ambience”

  • Nice building

    “Hotel pool on the rooftop also excellent” “Club room excellent”

  • Train station is close

    “Close to St James Railway Station” “Close to shops, train stations, and bus stops”

Review highlights

Location

96/100
45 reviews

Great location, close to the train station.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Comfort

83/100
14 reviews

Great sized rooms, very comfortable with wonderful beds.

“Bed was devine” “Rooms are spacious and well appointed” “Air con was perfect”

Service

80/100
28 reviews

Friendly service.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Bar

79/100
4 reviews

Bar is awesome.

“The best red wines” “Amazing coffee” “Beautiful cocktail lounge”

Room

79/100
39 reviews

Clean rooms with wonderful beds and stunning views. Huge rooms with great bathrooms.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Breakfast

78/100
7 reviews

Tasty breakfast.

“The breakfast buffet was divine” “Buffet breakfast was superb” “Delicious and healthy breakfasts”

Vibe

71/100
17 reviews

Awesome vibe. Friendly atmosphere. Unpleasant entrance area.

“Highly recommend this luxurious place to stay” “Wonderful expansive lobby on the 8th floor” “Loved the quiet ambience”

Amenities

71/100
16 reviews

Great buildings but bad entrance area.

“Hotel pool on the rooftop also excellent” “Club room excellent” “Wonderful expansive lobby on the 8th floor”

WiFi

46/100
7 reviews

Bad internet service.

“Internet charges are excessive” “No wifi” “Had to pay for wifi”

Good to know

  • Great room

    “Bed was devine” “Rooms are beautifully appointed and clean”

  • Fantastic service

    “Day staff were exemplary” “Highly efficient and courteous staff”

  • Great location

    “Fabulous restaurants & night life” “Location is superb”

Review highlights

Location

96/100
10 reviews

Great location.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Service

84/100
4 reviews

Fantastic service.

“Day staff were exemplary” “Highly efficient and courteous staff” “Concierge staff were wonderful and helpful”

Room

79/100
9 reviews

Great room.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Review highlights

Location

96/100
5 reviews

Great location.

“Fabulous restaurants & night life” “Location is superb” “Location of the hotel is fantastic”

Room

73/100
7 reviews

Great room.

“Bed was devine” “Rooms are beautifully appointed and clean” “Bathroom was absolutely amazing”

Review Semantics by TrustYou

Customer Reviews of Swissotel Sydney

4.5 out of 5.Based on 3018 guest reviews, Very Good

Property Description

Swissotel Sydney is a deluxe five star hotel located in the heart of Sydney’s city’s business, retail and entertainment district. The hotel’s 359 beautifully appointed rooms and suites offer breathtaking panoramic views of the city skyline. With the hotel’s bar, restaurant, conferencing facilities and the Swiss Executive Club Lounge, Swissotel Sydney has secured its position as Sydney’s conference and leisure hotel of choice. Sit back, relax and experience the re-introduction of the classic hotel bar at Crossroads Bar, where classic ideas and service unite with modern design. Just pure bistro or Jpb offers fresh, simple and healthy cuisine that truly reflects the hotel’s Swiss heritage set in an elegant yet cozy atmosphere.The hotel offers eight state of the art conference and meeting rooms ranging from a heritage listed ballroom seating up to 450 people, to a dedicated boardroom flooded with natural light. Savor exclusive access to the Swiss Executive Club Lounge complete with fireplace and library, with breakfast each morning, light refreshments served all day, pre-dinner drinks and canapés in the evening.For the ultimate approach to well-being enjoy a relaxing treatment at teh Day spa or rest and relax around the heated outdoor swimming pool, Jacuzzi, sauna or gym. Escape to your oasis in the heart of the city, with spacious bathrooms with separate bath and shower, pillow menus and luxurious linen. With a passion for perfection, Swissotel Sydney is your home away from home.

Details / Other Expenses

Check In:1500
Check Out:1100
Year of Last Renovation:2015
Floors:15
Rooms:369
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:369
Handicap Rooms:
Suites:17
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:8 View Spaces
Meeting Space:1200 sq. feet
Banquet Space:Holds 450 people
Dist. to Food/Bars:On-site
Dist. to Nearest Gym:On-site
Pool Info:
Outdoor heated pool+spa on the level 10 terrace. open for use 6am-8pm
Policies / Expenses
Cancellation:
FIT - Cancel 48hours prior to arrival to avoid any cnacellations fees.Group - (min. 10rooms per night to qualify for special group rates.) Full prepayment is required, and non-flexible terms + conditions at certain date intervals leading up to the arr
Nightly Parking:$60
Typical Group Deposit:25%
Total Taxes:10.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
GST: Goods and Services Tax:10.00 GST %

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Child facilities
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Grocery service
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

A$35.00 one way taxi charge to Kingsford International Airport. Public transport such as train and buses is conveniently close to the hotel.

Airport Shuttle? Yes! There is an airport shuttle.

About Swissotel

  • 30+ years of luxury and personalized service with over 40 locations in 17 countries
  • Swissotel Circle is a free loyalty program with personalized room services, welcome amenities, discounts on spa and sport services, and early check-in/check-out
  • Property amenities include bar/lounge specialty cocktails, business-friendly center with internet access, and restaurant service

The Swissotel highlights above are subject to change without notice.

Previously known as:
Swissôtel Sydney

Similar hotels close by

More Details >
Image of Hilton Sydney
Hilton Sydney ~0.25 Miles away

Meeting Rooms and Banquet Rooms at Swissotel Sydney

Below are the meeting, banquet, conference and event spaces at Swissotel Sydney.

Feel free to use the Swissotel Sydney meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Sydney event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Meters)
Size
(sqm.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Blaxland Ballroom24 x 17 x 4400--/300200210--81100--/--4504502
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Blaxland Ballroom

The Blaxland Ballroom at Swissotel Sydney is ideal for conferences and receptions, whether theatre-style by day or a lavish themed event by night. Located on Level 8 and with a capacity for 450 people, the heritage listed and pillarless Blaxland Ballroom features warm timber and tapestry panel surroundings and art deco touches. The Blaxland Ballroom can be converted into two separate function rooms and has a spacious pre-function area, perfect for trade exhibitions.
Room Type:
Ballroom
Total Size:
400 Sq. Meters
Dimensions:
24 x 17 x 4 Meters
Floor Level:
8
Power Outlets:
10
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Pricing will be tailored to the specific event brief provided and will be outline in the proposal issued.
Photo of Blaxland Ballroom
Blaxland A
8 x 17 x 4145--/804860--3936--/--1101601
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Blaxland A

The smaller of the Blaxland rooms, the renovated Blaxland A features plush navy carpets combined with modern, elegant furniture, contemporary wall art and technologically advanced audio visual equipment. Perfect for small to medium sized business or social events with generous pre-function space which is ideal for morning or afternoon tea breaks.
Room Type:
Ballroom Section
Total Size:
145 Sq. Meters
Dimensions:
8 x 17 x 4 Meters
Floor Level:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Pricing will be tailored to the specific event brief provided and will be outline in the proposal issued.
Blaxland A Meeting Space Thumbnail 1
Blaxland A Meeting Space Thumbnail 2
Photo of Blaxland A
Blaxland B
15 x 17 x 4255--/150120126--5160--/--250300--
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Blaxland B

Considerable larger in size than its adjoining room, the newly renovated Blaxland B features plush navy carpets combined with modern, elegant furniture, contemporary wall art and technologically advanced audio visual equipment. The ideal room for medium sized business and social events with a large pre-function space that can be utlised for morning or afternoon tea breaks or as an extension to your event.
Room Type:
Ballroom Section
Total Size:
255 Sq. Meters
Dimensions:
15 x 17 x 4 Meters
Floor Level:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Pricing will be tailored to the specific event brief provided and will be outline in the proposal issued.
Blaxland B Meeting Space Thumbnail 1
Blaxland B Meeting Space Thumbnail 2
Photo of Blaxland B
Maple Room15 x 8 x 2130--/804860--3936--/--110160--
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Maple Room

Situated on Level 8, Maple Room is a spacious and well-equipped function space with a generous foyer area.
Room Type:
General Meeting Room
Total Size:
130 Sq. Meters
Dimensions:
15 x 8 x 2 Meters
Floor Level:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Pricing will be tailored to the specific event brief provided and will be outline in the proposal issued.
Maple Room Meeting Space Thumbnail 1
Maple Room Meeting Space Thumbnail 2
Photo of Maple Room
Cedar Room4 x 3 x 219--/----------8--/--------
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Cedar Room

Situated on Level 9 separate from the ballrooms, these meeting rooms of various sizes offer a more discreet and private meeting space.
Room Type:
Boardroom
Total Size:
19 Sq. Meters
Dimensions:
4 x 3 x 2 Meters
Floor Level:
9
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
A$520.00 AUD
Full Day Rental:
A$650.00 AUD
Pricing will be tailored to the specific event brief provided and will be outline in the proposal issued.
Photo of Cedar Room
Karri Room6 x 4 x 226--/----------12--/--------
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Karri Room

Situated on Level 9 separate from the ballrooms, these meeting rooms of various sizes offer a more discreet and private meeting space.
Room Type:
Boardroom
Total Size:
26 Sq. Meters
Dimensions:
6 x 4 x 2 Meters
Floor Level:
9
Columns:
0
Windows:
1
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
A$520.00 AUD
Full Day Rental:
A$650.00 AUD
Pricing will be tailored to the specific event brief provided and will be outline in the proposal issued.
Photo of Karri Room
Birch Room6 x 2 x 215--/----------10--/--------
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Birch Room

Situated on Level 9 separate from the ballrooms, these meeting rooms of various sizes offer a more discreet and private meeting space.
Room Type:
Boardroom
Total Size:
15 Sq. Meters
Dimensions:
6 x 2 x 2 Meters
Floor Level:
9
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
A$520.00 AUD
Full Day Rental:
A$650.00 AUD
Pricing will be tailored to the specific event brief provided and will be outline in the proposal issued.
Photo of Birch Room
Elm Room5 x 2 x 215--/----------8--/--------
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Elm Room

Situated on Level 9 separate from the ballrooms, these meeting rooms of various sizes offer a more discreet and private meeting space.
Room Type:
Boardroom
Total Size:
15 Sq. Meters
Dimensions:
5 x 2 x 2 Meters
Floor Level:
9
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
A$520.00 AUD
Full Day Rental:
A$650.00 AUD
Pricing will be tailored to the specific event brief provided and will be outline in the proposal issued.
Photo of Elm Room

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