PARC 55 UNION SQUARE

55 Cyril Magnin St., San Francisco, CA 94102 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Downtown Hotel in San Francisco County
37.78458-122.40854
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Average
3.5/ 5

Based on 688 guest reviews

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  • The Avg. Group Saves 8.4%!
  • Access to gym on-site
  • Hotel has 1024 rooms
  • 32 floors in property
  • 15 suites in property
  • Check out time: 12:00pm
  • Hotel has an eco-friendly policy
  • Group score of 9.2/10
  • Hotel has 16 meeting rooms

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Room Types

Check Rates 1 Bedroom Presidential Suite Floor 32
Non-Smoking
Check Rates 1 Bedroom Presidential Suite Floor 32 1020 Sq Ft Living Room Area Parlor Sofa Bed
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Check Rates 1 Bedroom Presidential Suite Floor 32 1020 Sq Ft Living Room Area Parlor Sofa Bed WiFi Included Sere
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Check Rates 1 King Bed Hearing Accessible
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Check Rates 1 King Bed Hearing Accessible Visual Firealarm Door Phone Alert 37 in Flatscreen TV in Room Safe Bay
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Check Rates 1 King Bed Junior Suite
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Check Rates 1 King Bed Junior Suite City View
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Check Rates 1 King Bed Junior Suite City View City Views with Expanded Bay Windows
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Check Rates 1 King Bed Junior Suite City View City Views with Expanded Bay Windows Located On Floors 15 24 37 in
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Check Rates 1 King Bed Junior Suite Sitting Area High Speed Internet 12 95
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Check Rates 1 King Bed Junior Suite Sitting Area High Speed Internet 12 95 Bay Windows Sofa Sleeper Mp3 Clock
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Check Rates 1 King Bed Junior Suite Skyline View
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Check Rates 1 King Bed Junior Suite Skyline View Complimentary Internet Complimentary Grab and Go Breakfast
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Check Rates 1 King Bed Junior Suite Skyline View Complimentary Internet Complimentary Grab and Go Breakfast Floo
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Check Rates 1 King City View Hearing Accessible
Non-Smoking
Check Rates 1 King City View Hearing Accessible Visual Firealarm Door Phone Alert Floors 15 24 City Views
Non-Smoking
Check Rates 1 King City View Mobility Hearing Accessible Bathtub
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Check Rates 1 King City View Mobility Hearing Accessible Bathtub Visual Firealarm Door Phone Alert
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Check Rates 1 King City View Mobility Hearing Accessible Bathtub Visual Firealarm Door Phone Alert Floors 15 24
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Check Rates 1 King Junior Suite Hearing Accessible
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Check Rates 1 King Junior Suite Hearing Accessible Visual Firealarm Door Phone Alert
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Check Rates 1 King Junior Suite Hearing Accessible Visual Firealarm Door Phone Alert 37 in Flatscreen TV in Room
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Check Rates 1 King Mobility Hearing Accessible with Roll In Shower
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Check Rates 1 King Mobility Hearing Accessible with Roll In Shower Visual Firealarm Door Phone Alert High Speed
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Check Rates 1 King Skyline View Hearing Accessible
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Check Rates 1 King Skyline View Hearing Accessible Visual Firealarm Door Phone Alert
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Check Rates 1 King Skyline View Hearing Accessible Visual Firealarm Door Phone Alert Floors 25 32 Panoramic City
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Check Rates 1 King Skyline Vw Mobility Hearing Accessible
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Check Rates 1 King Skyline Vw Mobility Hearing Accessible Roll In Shower Visual Firealarm Door Phone Alert Luxur
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Check Rates 1 King Skyline Vw Mobility Hearing Accessible Tub
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Check Rates 1 King Skyline Vw Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert
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Check Rates 1 King Skyline Vw Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert Floors 25 32 Pan
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Check Rates 2 Double Beds Hearing Accessible
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Check Rates 2 Double Beds Hearing Accessible Visual Firealarm Door Phone Alert
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Check Rates 2 Double Beds Hearing Accessible Visual Firealarm Door Phone Alert 37 in Flatscreen TV in Room Safe
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Check Rates 2 Double Beds Skyline View Hearing Accessible
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Check Rates 2 Double Beds Skyline View Hearing Accessible Visual Firealarm Door Phone Alert
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Check Rates 2 Double Beds Skyline View Hearing Accessible Visual Firealarm Door Phone Alert Floors 25 32 Panoram
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Check Rates 2 Double City View Hearing Accessible
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Check Rates 2 Double City View Hearing Accessible Visual Firealarm Door Phone Alert
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Check Rates 2 Double City View Hearing Accessible Visual Firealarm Door Phone Alert Floors 15 24 City Views
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Check Rates Classic 1 King Bed
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Check Rates Classic 1 King Bed 37 in Flatscreen TV in Room Safe Lux Linens
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Check Rates Classic 1 King Bed 37 in Flatscreen TV in Room Safe Lux Linens Large Bay Windows High Speed Internet
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Check Rates Classic 2 Double Beds
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Check Rates Classic 2 Double Beds High Speed Internet 12 95 Day Large Work Area
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Check Rates Classic 2 Double Beds High Speed Internet 12 95 Day Large Work Area Large Bay Windows in Room Safe M
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Check Rates Classic Room 1 King Bed
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Check Rates Classic Room 1 King Bed Accessible
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Check Rates Classic Room 1 King Bed Accessible Bed and Breakfast!
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Check Rates Classic Room 1 King Bed Bed and Breakfast!
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Check Rates Classic Room 2 Double Beds
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Check Rates Classic Room 2 Double Beds Bed and Breakfast!
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Check Rates Junior Suite 1 King Bed
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Check Rates Junior Suite 1 King Bed Bed and Breakfast!
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Check Rates Presidential Suite
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Check Rates Residence 55 Apartment
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Check Rates Residence 55 Apartment Parlor Sofa Bed Refridgerator Microwave Mp3 Clock
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Check Rates Residence 55 Apartment Parlor Sofa Bed Refrigerator Microwave Mp3 Clock High Speed Available Serenit
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Check Rates Skyline Suite 1 Bedroom Suite Floor 30 32
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Check Rates Skyline Suite 1 Bedroom Suite Floor 30 32 540 Sq Ft Full Living Room City Views
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Check Rates Skyline Suite 1 Bedroom Suite Floor 30 32 540 Sq Ft Full Living Room City Views High Speed Available
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Check Rates Skyline Suite 1 King Bedroom
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Check Rates Skyline View 1 King Bed
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Check Rates Skyline View 1 King Bed Complimentary Internet Complimentary Grab and Go Breakfast
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Check Rates Skyline View 1 King Bed Complimentary Internet Complimentary Grab and Go Breakfast Floors 25 32 Pano
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Check Rates Skyline View 2 Double Beds
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Check Rates Skyline View 2 Double Beds Complimentary Internet Complimentary Grab and Go Breakfast
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Check Rates Skyline View 2 Double Beds Complimentary Internet Complimentary Grab and Go Breakfast Floors 25 32 P
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Check Rates Skyline View Room 1 King Bed
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Check Rates Skyline View Room 2 Double Beds
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Check Rates Sunset Suite 1 Bedroom Floors 30 32
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Check Rates Sunset Suite 1 Bedroom Floors 30 32 740 Sq Ft Jacuzzi Tub Parlor with Sofa Bed
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Check Rates Sunset Suite 1 Bedroom Floors 30 32 740 Sq Ft Jacuzzi Tub Parlor with Sofa Bed Complimentary Wireles
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Check Rates Sunset Suite 1 King Bedroom
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Check Rates Urban Contemporary View 1 King Bed
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Check Rates Urban Contemporary View 1 King Bed City Views with Expanded Bay Windows
Non-Smoking
Check Rates Urban Contemporary View 1 King Bed City Views with Expanded Bay Windows Located On Floors 15 24 37 i
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Check Rates Urban Contemporary View 2 Double Beds
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Check Rates Urban Contemporary View 2 Double Beds City Views with Expanded Bay Windows
Non-Smoking
Check Rates Urban Contemporary View 2 Double Beds City Views with Expanded Bay Windows Located On Floors 15 24 3
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Check Rates Urban Contemporary View Room 1 King Bed
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Check Rates Urban Contemporary View Room 1 King Bed Bed and Breakfast!
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Check Rates Urban Contemporary View Room 2 Double Beds
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Check Rates Urban Contemporary View Room 2 Double Beds Bed and Breakfast!
Non-Smoking

Local Attractions

The Parc 55 is in the heart of downtown San Francisco. Guests can leave their cars behind and board San Francisco’s famous high speed rail and be ferried directly from inside the terminal at SFO to our front door. In the heart of Union Square, there are literally hundreds of restaurants, shops and attractions, all just a short walk from the hotel

Our Hotel Planner Expert Reviews of Parc 55 Union Square

Our expert hotel planners periodically visit and review the hotels we represent in person. This is the most recent visit:
"Giant hotel that doesn't feel giant."
Overall Score5.0/ 5
The best way to describe Parc 55 is that is a giant hotel that doesn't feel giant. Although it is the 4th largest hotel in the city, with over 1000 rooms, it still creates a peaceful sense of intimacy that can a only be the result of great design. The hotel is styled to be sleek and user friendly and is not the kind of big box hotel that you would get lost in. The sleeping rooms are more spacious than expected, in part because each has a large bay window (very San Francisco) instead of the usual flat pane that most hotels have. The building is also very tall with no guests rooms located on the lowest floors and no major buildings directly adjacent to it (despite its downtown location), so virtually every room has an excellent view. I had lunch in one of their two restaurants and it was excellent. I was also a fan of their meeting spaces, which have the same great design elements as the rest of the hotel. Their main ballroom, for instance, is surrounded on three sides by a spacious foyer with many doors that open along every wall. So, a group can decide to keep their event contained or virtually expand the entire rooms into a larger space for easy flow in and out. In conclusion, I would recommend this hotel to any group. They can handle the largest events perfectly and professionally, but also make the smallest groups feel comfortable and taken care of.
Aria T., a local HotelPlanner San Francisco expert from US flag
02-Sep-2014 Verified Review

Summary of Verified Reviews

Summary of 7,498 verified reviews

79
Good

Very good business hotel. Close to Chinatown. Good restaurants & bars in the area. Good bar service. Good management.

“Free business center and lobby wifi” “Gym was amazing”

Good Overall Ranking Top 29% in city
Great Business Hotel Top 11% in city
Great City Hotel Top 17% in city
Best Fitness Area In City
Best Wellness In City

Good to know

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Poor access to parking

    “Charged me for “self parking” “No discount for parking”

  • Great shopping

    “Close to shopping and transportation” “Close to Union Square and Market Street”

  • Clean rooms

    “Clean modern furnishings” “Clean and spacious rooms”

Review highlights

Wellness

91/100
142 reviews

Great fitness area with clean wellness facilities.

“Gym in the building is fantastic” “Gym was amazing” “Amazing health club”

Location

87/100
2521 reviews

Great location. Near downtown with great sightseeing and shopping. Accessible by car, but parking is awful and costly. Near public transport, airport, and train station. Great nearby restaurants and bars with excellent excursions.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Cleanliness

83/100
737 reviews

Clean hotel facilities. Wellness areas and rooms are clean. Bathroom is relatively clean.

“Clean modern furnishings” “Clean and spacious rooms” “Bed was also comfy and clean”

Service

71/100
2063 reviews

Management and bar service are friendly. Staff is professional enough, with okay reception, housekeeping, and waitstaff. Room service is poor. Hotel security is not good. Booking process is sufficient.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Food

65/100
384 reviews

Dining experience and menu relatively good especially the fruits & desserts. Expensive restaurant. Untasty beef dishes & steak.

“No choice of meals” “Molded chicken finger” “Eclectic variety of dining options”

Bar

65/100
200 reviews

So-so bar with mediocre drinks. Standard beverage prices. Good bar service. Good wines.

“Wine selection good” “A nice selection of drinks” “Bar staff were amazing”

Room

63/100
2463 reviews

Decent. clean, large rooms with great views. Beds are fine, but rooms are old and badly maintained with inferior furnishing. Bathrooms are large and somewhat clean, but poor overall. Terrible kitchenettes, minibars, TV's, and A/C.

“Shower controls were broken” “Carpet was stained” “Bed sheet has stains”

Vibe

57/100
574 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Stylish Hotel. Luxurious Hotel. Good for business people. Good choice for a city trip.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Clean modern furnishings”

Breakfast

43/100
299 reviews

Overpriced, subpar breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

40/100
1373 reviews

Poor value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

35/100
573 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Pool

12/100
39 reviews

Bad pool.

“Lack of pool and hot tub” “No pool” “No pool or sauna”

Ranked top 24% by couples, with a score of 80

Good to know

  • Beautiful architecture

    “Hotel appears elegant” “Modern decor”

  • Bad pool

    “Lack of pool and hot tub” “No pool”

  • Good bar service

    “Bar staff were amazing” “Good service at the bar”

  • Spacious bathroom

    “Bathroom was quite spacious” “Huge accessible bathroom”

Review highlights

Wellness

92/100
23 reviews

Awesome wellness and fitness areas.

“Gym in the building is fantastic” “Gym was amazing” “Amazing health club”

Location

86/100
437 reviews

Good location, close to public transport. Accessible by car, but parking is awful and costly. Central location with great sightseeing, dining out and shopping.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

69/100
374 reviews

Average reception and service professionalism is typical. Friendly service overall, with especially great housekeeping and bar service. Room service is poor.

“Front desk clerk was really nice and thoughtful” “Staff essentially ignored us” “Check in was a disaster”

Food

64/100
55 reviews

Adequate menu with an alright dining experience.

“Molded chicken finger” “Eclectic variety of dining options” “Great Thai restaurant on ground floor”

Room

63/100
476 reviews

Beds and rooms are average, overall, although A/C and minibars are poor. Large, clean rooms with wonderful views. Old, poorly-maintained rooms with bad furnishing and TVs. Bathrooms are large and somewhat clean, but poor overall.

“Shower controls were broken” “Pillows were terrible” “Carpeting was permanently stained”

Bar

62/100
49 reviews

Alright but overpriced bar. Good bar service.

“No coffee service” “Wine selection good” “Bar staff thanks to”

Amenities

61/100
89 reviews

Mediocre building with old facilities. Decent hotel grounds and entrance area. Unspectacular architecture.

“Gym in the building is fantastic” “Overall facility is spectacular” “Lobby and property are very luxurious”

Vibe

52/100
96 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Entrance area is ok. Stylish Hotel.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Breakfast

41/100
69 reviews

Overpriced, subpar breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

WiFi

34/100
129 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Value

33/100
284 reviews

Poor value for money. WiFi and breakfast pricey. Expensive beverages.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Pool

13/100
5 reviews

Bad pool.

“Lack of pool and hot tub” “No pool” “No pool or sauna”

Ranked top 22% by families, with a score of 78

Good to know

  • Bad kitchenette

    “No microwave” “No kettle”

  • Near city centre

    “Right in the heart of town” “In the heart of downtown”

  • Good restaurants & bars in the area

    “Fantastic nearby restaurants and pubs” “Close to public transportation, shopping and eateries”

  • Poor access to parking

    “Charged me for “self parking” “No discount for parking”

Review highlights

Wellness

92/100
19 reviews

Awesome wellness and fitness areas.

“Gym in the building is fantastic” “Gym was amazing” “Amazing health club”

Location

83/100
385 reviews

Good location, close to public transport. Accessible by car, but parking is awful and costly. Central location with great sightseeing, dining out and shopping.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Cleanliness

81/100
86 reviews

Clean hotel facilities. Clean rooms.

“Clean modern furnishings” “Clean and spacious rooms” “Bed was also comfy and clean”

Service

75/100
256 reviews

Great, friendly housekeeping. Reception is OK with acceptable service professionalism, although restaurant service is lacking. Room service is poor.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Food

66/100
45 reviews

Decent food and menu.

“Excellent restaurant” “Molded chicken finger” “Eclectic variety of dining options”

Amenities

62/100
52 reviews

Okay buildings and entrance area.

“Gym in the building is fantastic” “Lobby and property are very luxurious” “No pool for kids”

Bar

60/100
23 reviews

Alright but overpriced bar.

“No coffee service” “No free coffee” “Wine selection good”

Room

57/100
321 reviews

Rooms are clean with great views and decent beds, but overall just okay. Old, run-down rooms, bad bathrooms and A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

“Fabulous Corner room” “Shower controls were broken” “Carpet was stained”

Comfort

52/100
176 reviews

Beds and comfort levels are average, but rooms are noisy with bad /AC.

“AC worked well” “Noisy air conditioner / heater” “Air Conditioners Too Loud”

Vibe

50/100
54 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Entrance area is ok.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Breakfast

38/100
49 reviews

Overpriced, subpar breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

31/100
235 reviews

Poor value for money. WiFi and breakfast pricey. Expensive beverages.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

31/100
96 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 18% by business travelers, with a score of 78

Good to know

  • Train station is close

    “Near the BART train station” “Close to the bart train”

  • Stylish Hotel

    “Modern design” “Fancy bar and atmosphere”

  • Friendly atmosphere

    “Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.”

  • Good accessibility by car

    “Quiet road” “Free shuttle”

Review highlights

Wellness

91/100
9 reviews

Awesome wellness and fitness areas.

“Gym in the building is fantastic” “Gym was amazing” “Amazing health club”

Location

90/100
123 reviews

Great location, close to the train station. Good shopping and sightseeing. Accessible by car, but parking is awful and costly.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

65/100
102 reviews

Friendly, more-or-less professional service, and so-so reception. Room service is poor.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Check in was a disaster”

Bar

64/100
12 reviews

Standard bar.

“Wine selection good” “Bar staff were amazing” “Great restaurant and bar”

Food

64/100
20 reviews

Food is all right.

“Molded chicken finger” “Eclectic variety of dining options” “Great Thai restaurant on ground floor”

Vibe

57/100
39 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Stylish Hotel.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Room

57/100
121 reviews

Mediocre, outdated, and poorly-maintained rooms with bad bathrooms. Clean, spacious rooms, comfortable beds, and good views. Substandard furniture, A/C, minibar and TV's.

“Fabulous Corner room” “Shower controls were broken” “Pillows were terrible”

Value

43/100
59 reviews

Poor value for money. Internet is expensive.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Breakfast

41/100
11 reviews

Bad breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

WiFi

37/100
24 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 22% by solo travelers, with a score of 78

Good to know

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Bad internet service

    “Overpriced Internet” “Horrible internet”

  • Old rooms

    “Rugs seemed a little dated” “Dated alarm clock”

  • Great wellness & sports facilities

    “Gym in the building is fantastic” “Gym was amazing”

Review highlights

Wellness

93/100
15 reviews

Awesome wellness and fitness areas.

“Gym in the building is fantastic” “Gym was amazing” “Amazing health club”

Location

86/100
140 reviews

Good location, close to public transport. Good shopping and sightseeing. Expensive, terrible parking.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

66/100
114 reviews

Friendly, more-or-less professional service, and so-so reception. Room service is poor.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Check in was a disaster”

Room

65/100
125 reviews

Mediocre, outdated, and poorly-maintained rooms with bad bathrooms. Clean, spacious rooms, comfortable beds, and good views.

“Shower controls were broken” “Carpet was stained” “Bed sheet has stains”

Bar

63/100
8 reviews

Standard bar.

“No coffee service” “No free coffee” “Wine selection good”

Food

56/100
26 reviews

Food is all right.

“Delicious dinner” “Service food was excellent” “Molded chicken finger”

Vibe

51/100
28 reviews

Decent vibe. Hotel is outdated. Entrance area is ok.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Breakfast

46/100
20 reviews

Overpriced, subpar breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

40/100
96 reviews

Poor value for money. WiFi and breakfast pricey.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

32/100
66 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Good to know

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Bad minibar

    “Without mini-refrigerator” “No fridge or microwave”

  • Expensive parking

    “Expensive vallet parking” “Overpriced valet parking”

  • Clean hotel facilities

    “Clean environment” “Lobby was nice and clean”

Review highlights

Location

85/100
45 reviews

Great location. Expensive, terrible parking.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

72/100
32 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Comfort

61/100
35 reviews

Spacious, somewhat comfortable, but noisy rooms, with okay beds.

“AC worked well” “Air conditioner was a little loud” “Noisy air conditioner / heater”

Room

59/100
54 reviews

Average but big rooms with wonderful views, and okay beds. Minibars and bathrooms are unacceptable.

“Shower controls were broken” “Bed sheet has stains” “Carpet was dirty”

Vibe

55/100
7 reviews

Decent vibe.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Breakfast

40/100
13 reviews

Bad breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

34/100
56 reviews

Poor value for money. Internet is expensive.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

31/100
40 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 19% by families, with a score of 77

Good to know

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Fantastic service

    “Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly”

  • Bad internet service

    “Overpriced Internet” “Horrible internet”

Review highlights

Location

86/100
16 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

74/100
9 reviews

Fantastic service.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Room

60/100
20 reviews

Well-sized, typical rooms with mediocre beds.

“Shower controls were broken” “Bed sheet has stains” “Carpet was dirty”

Comfort

59/100
14 reviews

Large rooms with average comfort and standard beds.

“AC worked well” “Air conditioner was a little loud” “Noisy air conditioner / heater”

Value

41/100
19 reviews

Poor value for money. Internet is expensive.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

36/100
12 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 55% by couples, with a score of 71

Good to know

  • Fantastic service

    “Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly”

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

  • Bad internet service

    “Overpriced Internet” “Horrible internet”

Review highlights

Location

87/100
6 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

68/100
7 reviews

Service is adequate.

“Front desk clerk was really nice and thoughtful” “Check in was a disaster” “The lady at concierge was also rude”

Comfort

61/100
6 reviews

Comfortable.

“AC worked well” “Air conditioner was a little loud” “Noisy air conditioner / heater”

Room

59/100
11 reviews

Room is all right.

“Shower controls were broken” “Carpet was stained” “Bed sheet has stains”

Value

38/100
11 reviews

Poor value for money. Internet is expensive.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

31/100
9 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 39% by solo travelers, with a score of 75

Good to know

  • Poor value for money

    “Overpriced Internet” “Charged me for “self parking”

  • Bad internet service

    “Overpriced Internet” “Horrible internet”

Review highlights

Room

65/100
5 reviews

Room is all right.

“Shower controls were broken” “Carpeting was permanently stained” “Bed sheet has stains”

Comfort

64/100
4 reviews

Comfortable.

“AC worked well” “Noisy air conditioner / heater” “Air Conditioners Too Loud”

Value

34/100
7 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

30/100
5 reviews

Bad internet service.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Good to know

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Great shopping

    “Close to shopping and transportation” “Close to Union Square and Market Street”

  • Poor access to parking

    “Charged me for “self parking” “No discount for parking”

  • Clean rooms

    “Clean modern furnishings” “Clean and spacious rooms”

Review highlights

Wellness

90/100
123 reviews

Great fitness area with clean wellness facilities.

“Gym in the building is fantastic” “Gym was amazing” “Amazing health club”

Location

87/100
2037 reviews

Great location. Near downtown with great sightseeing and shopping. Accessible by car, but parking is awful and costly. Near public transport, airport, and train station. Great nearby restaurants and bars with excellent excursions.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Cleanliness

82/100
662 reviews

Clean hotel facilities. Wellness areas and rooms are clean.

“Clean modern furnishings” “Clean and spacious rooms” “Bed was also comfy and clean”

Service

71/100
1822 reviews

Friendly and excellent management, housekeeping, and bar staff. General service, restaurant service and reception are decent. Room service is poor. Hotel security is not good. Booking process is sufficient.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Bar

64/100
187 reviews

So-so bar with mediocre drinks. Standard beverage prices. Good bar service. Good wines.

“No coffee service” “Wine selection good” “In room coffee was so bad”

Room

64/100
2060 reviews

Decent. clean, large rooms with great views. Beds are fine, but rooms are old and badly maintained with inferior furnishing. The bathrooms are large but otherwise not very good. Terrible kitchenettes, minibars, TV's, and A/C.

“Shower controls were broken” “Pillows were terrible” “Bed sheet has stains”

Food

63/100
334 reviews

Dining experience and menu relatively good especially the fruits & desserts. Expensive restaurant. Untasty beef dishes & steak.

“Delicious dinner” “Restaurant is rather bland” “Molded chicken finger”

Vibe

61/100
478 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Stylish Hotel. Luxurious Hotel.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Breakfast

45/100
214 reviews

Overpriced, subpar breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

43/100
1058 reviews

Poor value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

35/100
412 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Pool

14/100
30 reviews

Bad pool.

“Lack of pool and hot tub” “No pool” “No pool or sauna”

Ranked top 24% by couples, with a score of 79

Good to know

  • Beautiful architecture

    “Hotel appears elegant” “Modern decor”

  • Good bar service

    “Bar staff were amazing” “Good service at the bar”

  • Bad air conditioning

    “A/C thermostat did not work” “Noisy air conditioner / heater”

  • Bad minibar

    “Without mini-refrigerator” “No fridge or microwave”

Review highlights

Wellness

92/100
17 reviews

Awesome wellness and fitness areas.

“Gym in the building is fantastic” “Gym was amazing” “Amazing health club”

Location

85/100
327 reviews

Good location, close to public transport. Expensive, terrible parking. Central location with great sightseeing, dining out and shopping.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Cleanliness

83/100
101 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Clean modern furnishings” “Clean and spacious rooms” “Bed was also comfy and clean”

Service

70/100
316 reviews

Friendly, fairly professional service, with an OK reception and particularly good bar service. Room service is poor.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Check in was a disaster”

Room

63/100
387 reviews

Beds and rooms are average, overall, although A/C and minibars are poor. Large, clean rooms with wonderful views. Old, poorly-maintained rooms with bad furnishing and TVs. Bathrooms are not great, but moderately clean.

“Shower controls were broken” “Carpet was stained” “Bed sheet has stains”

Bar

62/100
45 reviews

Alright but overpriced bar. Good bar service.

“Wine selection good” “Very slow bar area” “Bar staff were amazing”

Food

62/100
46 reviews

Adequate menu with an alright dining experience.

“Molded chicken finger” “Eclectic variety of dining options” “Great Thai restaurant on ground floor”

Vibe

55/100
76 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Entrance area is ok. Stylish Hotel.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Clean modern furnishings”

Breakfast

40/100
52 reviews

Overpriced, subpar breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

31/100
204 reviews

Poor value for money. WiFi and breakfast pricey. Expensive beverages.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

30/100
87 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 19% by families, with a score of 79

Good to know

  • Good accessibility by car

    “Quiet road” “Free shuttle”

  • Bad kitchenette

    “No microwave” “No kettle”

  • Near city centre

    “Right in the heart of town” “In the heart of downtown”

  • Good restaurants & bars in the area

    “Fantastic nearby restaurants and pubs” “Close to public transportation, shopping and eateries”

Review highlights

Wellness

92/100
14 reviews

Awesome wellness and fitness areas.

“Gym in the building is fantastic” “Gym was amazing” “Amazing health club”

Location

84/100
263 reviews

Good location, close to public transport. Accessible by car, but parking is awful and costly. Central location with great sightseeing, dining out and shopping.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Cleanliness

80/100
71 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Clean modern furnishings” “Clean and spacious rooms” “Bed was also comfy and clean”

Service

76/100
206 reviews

Friendly and moderately professional service, with okay reception and excellent housekeeping. Room service is poor.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Food

64/100
32 reviews

Decent food and menu.

“Molded chicken finger” “Eclectic variety of dining options” “Great Thai restaurant on ground floor”

Bar

60/100
21 reviews

Alright but overpriced bar.

“No coffee service” “Great coffee” “Wine selection good”

Room

56/100
226 reviews

Rooms are clean with great views and decent beds, but overall just okay. Outdated, shoddy rooms with bad furniture. Terrible kitchenettes, minibars, TV's, and A/C. Bathrooms are not great, but moderately clean.

“Shower controls were broken” “Pillows were terrible” “Carpeting was permanently stained”

Vibe

53/100
45 reviews

OK vibe and a friendly atmosphere. Hotel is outdated.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Comfort

49/100
123 reviews

Adequate beds but noisy rooms lacking in comfort inadequately air-conditioned.

“Noisy air conditioner / heater” “Air Conditioners Too Loud” “Air conditioner was malfunctioning”

Breakfast

41/100
28 reviews

Overpriced, subpar breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

32/100
147 reviews

Poor value for money. WiFi and breakfast pricey. Expensive beverages.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

32/100
59 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 18% by business travelers, with a score of 78

Good to know

  • Stylish Hotel

    “Modern design” “Fancy bar and atmosphere”

  • TV is not good

    “No television” “Television didn't work”

  • Friendly atmosphere

    “Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.”

  • Poorly-maintained rooms

    “Air conditioner was malfunctioning” “Sheets were very soft”

Review highlights

Wellness

91/100
7 reviews

Awesome wellness and fitness areas.

“Gym in the building is fantastic” “Gym was amazing” “Amazing health club”

Location

89/100
106 reviews

Great location. Good shopping and sightseeing. Expensive, terrible parking.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

66/100
94 reviews

Friendly, more-or-less professional service, and so-so reception. Room service is poor.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Check in was a disaster”

Food

64/100
19 reviews

Food is all right.

“Molded chicken finger” “Eclectic variety of dining options” “Great restaurants in the hotel”

Bar

63/100
11 reviews

Standard bar.

“No free coffee” “Wine selection good” “Bar staff thanks to”

Vibe

59/100
34 reviews

OK vibe and a friendly atmosphere. Entrance area is ok. Hotel is outdated. Stylish Hotel.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Room

56/100
102 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Clean, spacious rooms, comfortable beds, and good views. Old rooms with unsightly furniture and poor TV's.

“Shower controls were broken” “Bed sheet has stains” “Carpet was dirty”

Value

43/100
50 reviews

Poor value for money. Internet is expensive.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Breakfast

41/100
7 reviews

Bad breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

WiFi

36/100
19 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 25% by solo travelers, with a score of 76

Good to know

  • Great wellness & sports facilities

    “Gym in the building is fantastic” “Gym was amazing”

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Good fitness area

    “Exercise facility is wonderful” “Gym was amazing”

  • Bad internet service

    “Overpriced Internet” “Horrible internet”

Review highlights

Wellness

93/100
14 reviews

Awesome wellness and fitness areas.

“Gym in the building is fantastic” “Gym was amazing” “Amazing health club”

Location

87/100
115 reviews

Good location, close to public transport. Good shopping and sightseeing. Expensive, terrible parking.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

68/100
98 reviews

Friendly, more-or-less professional service, and so-so reception. Room service is poor.

“Front desk clerk was really nice and thoughtful” “Staff was fantastic” “Concierge extremely knowledgable and friendly”

Room

65/100
96 reviews

Decent, spacious rooms with comfy beds and excellent views. Outdated, run-down rooms with bad bathrooms.

“Fabulous Corner room” “Shower controls were broken” “Carpet was stained”

Bar

62/100
6 reviews

Standard bar.

“No in-room coffee” “No free coffee” “Wine selection good”

Food

57/100
24 reviews

Food is all right.

“Restaurant is rather bland” “Molded chicken finger” “Eclectic variety of dining options”

Vibe

55/100
19 reviews

Decent vibe. Hotel is outdated. Entrance area is ok.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Breakfast

47/100
15 reviews

Overpriced, subpar breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

43/100
69 reviews

Poor value for money. WiFi and breakfast pricey.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

32/100
48 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Good to know

  • Poor access to parking

    “Charged me for “self parking” “No discount for parking”

  • Spacious rooms

    “Rooms were spacious and comfortable” “Bathroom was quite spacious”

  • Great view

    “View was breathtaking” “Room view was fantastic”

  • Friendly service

    “Concierge extremely knowledgable and friendly” “Desk staff were so accommodating”

Review highlights

Location

87/100
19 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

76/100
9 reviews

Friendly service.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Room

66/100
22 reviews

Average but big rooms with wonderful views, and okay beds.

“Shower controls were broken” “Bed sheet has stains” “Carpet was dirty”

Comfort

61/100
17 reviews

Large rooms with average comfort and standard beds.

“AC worked well” “Noisy air conditioner / heater” “Air conditioner was malfunctioning”

Breakfast

43/100
5 reviews

Bad breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

35/100
5 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Ranked top 28% by couples, with a score of 78

Review highlights

Room

65/100
3 reviews

Room is all right.

“Shower controls were broken” “Carpeting was permanently stained” “Bed sheet has stains”

Comfort

62/100
3 reviews

Comfortable.

“AC worked well” “Noisy air conditioner / heater” “Air Conditioners Too Loud”

Review highlights

Location

89/100
32 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

68/100
9 reviews

Service is relatively professional.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Check in was a disaster”

Room

58/100
12 reviews

Room is all right.

“Shower controls were broken” “Carpeting was permanently stained” “Bed sheet has stains”

Breakfast

45/100
5 reviews

Bad breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

40/100
10 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Ranked top 18% by families, with a score of 78

Good to know

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

Review highlights

Location

87/100
9 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Room

61/100
6 reviews

Room is all right.

“Shower controls were broken” “Carpet was stained” “Bed sheet has stains”

Value

39/100
6 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Ranked top 10% by couples, with a score of 82

Good to know

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

Review highlights

Location

89/100
10 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

70/100
4 reviews

Fantastic service.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Room

60/100
4 reviews

Room is all right.

“Shower controls were broken” “Carpet was stained” “Bed sheet has stains”

Review highlights

Location

84/100
8 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

74/100
6 reviews

Fantastic service.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Room

67/100
10 reviews

Room is all right.

“Fabulous Corner room” “Shower controls were broken” “Pillows were terrible”

Breakfast

40/100
5 reviews

Bad breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

34/100
8 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Good to know

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

Review highlights

Location

82/100
5 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Room

66/100
5 reviews

Room is all right.

“Shower controls were broken” “Pillows were terrible” “Carpeting was permanently stained”

Value

34/100
4 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Good to know

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Old rooms

    “Rugs seemed a little dated” “Dated alarm clock”

  • Hotel is outdated

    “Out of date decor” “Interior dated”

  • Great view

    “View was breathtaking” “Room view was fantastic”

Review highlights

Wellness

92/100
5 reviews

Awesome wellness and fitness areas.

“Gym in the building is fantastic” “Gym was amazing” “Amazing health club”

Location

90/100
97 reviews

Good location, close to public transport. Expensive, terrible parking. Centrally located, near restaurants, bars, and shopping.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

69/100
54 reviews

Friendly, more-or-less professional service, and so-so reception.

“Front desk clerk was really nice and thoughtful” “Staff were fantastic” “Check in was a disaster”

Bar

67/100
8 reviews

Standard bar.

“Wine selection good” “Bar staff thanks to” “Great restaurant and bar”

Food

65/100
11 reviews

Food is all right.

“Delicious dinner” “Molded chicken finger” “Great Thai restaurant on ground floor”

Room

61/100
101 reviews

Decent, spacious rooms with comfy beds and excellent views. Aged, poorly-maintained rooms with bad minibars and awful bathrooms.

“Shower controls were broken” “Carpet was stained” “Bed sheet has stains”

Vibe

50/100
37 reviews

OK vibe and a friendly atmosphere. Hotel is outdated.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Breakfast

42/100
21 reviews

Overpriced, subpar breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

34/100
70 reviews

Poor value for money. WiFi and breakfast pricey.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

34/100
31 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 5% by couples, with a score of 81

Good to know

  • Hotel is outdated

    “Out of date decor” “Interior dated”

  • Spacious rooms

    “Rooms were spacious and comfortable” “Bathroom was quite spacious”

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Great view

    “View was breathtaking” “Room view was fantastic”

Review highlights

Location

89/100
31 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

71/100
19 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Room

65/100
32 reviews

Decent. clean, large rooms with great views.

“Fabulous Corner room” “Shower controls were broken” “Bed sheet has stains”

Vibe

55/100
7 reviews

Decent vibe. Hotel is outdated.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Value

42/100
23 reviews

Poor value for money. Internet is expensive.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

37/100
12 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 54% by families, with a score of 73

Good to know

  • Friendly service

    “Concierge extremely knowledgable and friendly” “Desk staff were so accommodating”

  • Bad internet service

    “Overpriced Internet” “Horrible internet”

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

Review highlights

Location

89/100
13 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

69/100
7 reviews

Service is average, but very friendly.

“Front desk clerk was really nice and thoughtful” “Staff were fantastic” “Concierge extremely knowledgable and friendly”

Room

58/100
14 reviews

Room is all right.

“Shower controls were broken” “Pillows were terrible” “Bed sheet has stains”

Comfort

56/100
6 reviews

Comfortable.

“AC worked well” “Noisy air conditioner / heater” “Air Conditioners Too Loud”

Value

40/100
8 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

32/100
5 reviews

Bad internet service.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 12% by solo travelers, with a score of 78

Good to know

  • Poor value for money

    “Overpriced Internet” “Charged me for “self parking”

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

Review highlights

Location

87/100
6 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Room

64/100
4 reviews

Room is all right.

“Shower controls were broken” “Pillows were terrible” “Carpeting was permanently stained”

Value

38/100
4 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Review highlights

Location

87/100
6 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Room

60/100
5 reviews

Room is all right.

“Fabulous Corner room” “Shower controls were broken” “Bed sheet has stains”

Good to know

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Expensive parking

    “Expensive vallet parking” “Overpriced valet parking”

  • Poor access to parking

    “Charged me for “self parking” “No discount for parking”

  • Friendly service

    “Concierge extremely knowledgable and friendly” “Desk staff were so accommodating”

Review highlights

Location

83/100
30 reviews

Great location. Expensive, terrible parking.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

73/100
20 reviews

Friendly, more-or-less professional service, and so-so reception.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Room

65/100
24 reviews

Decent, large, and clean rooms.

“Fabulous Corner room” “Shower controls were broken” “Carpeting was permanently stained”

Comfort

62/100
13 reviews

Rooms are big and moderately comfortable.

“AC worked well” “Noisy air conditioner / heater” “Air Conditioners Too Loud”

Vibe

53/100
4 reviews

Decent vibe.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

WiFi

37/100
14 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Value

37/100
26 reviews

Poor value for money. Internet is expensive.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Good to know

  • Expensive parking

    “Expensive vallet parking” “Overpriced valet parking”

  • Poor access to parking

    “Charged me for “self parking” “No discount for parking”

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

  • Fantastic service

    “Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly”

Review highlights

Location

82/100
10 reviews

Great location. Expensive, terrible parking.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

70/100
4 reviews

Fantastic service.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Room

61/100
5 reviews

Room is all right.

“Fabulous Corner room” “Shower controls were broken” “Pillows were terrible”

Comfort

58/100
5 reviews

Comfortable.

“AC worked well” “Noisy air conditioner / heater” “Air conditioner was malfunctioning”

Value

35/100
11 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Ranked top 46% by couples, with a score of 71

Good to know

  • Bad internet service

    “Overpriced Internet” “Horrible internet”

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Fantastic service

    “Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly”

  • Poor value for money

    “Overpriced Internet” “Charged me for “self parking”

Review highlights

Location

86/100
6 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

70/100
7 reviews

Service is adequate.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Rude bell staff”

Room

67/100
7 reviews

Room is all right.

“Shower controls were broken” “Carpet was stained” “Bed sheet has stains”

Value

39/100
8 reviews

Poor value for money. Internet is expensive.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

37/100
5 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Good to know

  • Expensive breakfast

    “Expensive breakfast” “No free breakfast or cocktail hour”

  • Great shopping

    “Close to shopping and transportation” “Close to Union Square and Market Street”

Review highlights

Location

89/100
20 reviews

Great location near lots of shopping.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

71/100
6 reviews

Fantastic service.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Room

67/100
9 reviews

Room is all right.

“Shower controls were broken” “Carpet was stained” “Bed sheet has stains”

Breakfast

39/100
11 reviews

Overpriced, subpar breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

WiFi

37/100
6 reviews

Bad internet service.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Value

36/100
13 reviews

Poor value for money. Expensive breakfast.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Ranked top 22% by families, with a score of 80

Good to know

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

Review highlights

Location

89/100
7 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Good to know

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Good accessibility by car

    “Quiet road” “Free shuttle”

  • Hotel is outdated

    “Out of date decor” “Interior dated”

  • Great shopping

    “Close to shopping and transportation” “Close to Union Square and Market Street”

Review highlights

Location

89/100
56 reviews

Great location near lots of shopping. Accessible by car, but parking is awful and costly.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

75/100
20 reviews

Service is professional and friendly.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Food

67/100
6 reviews

Food is all right.

“Delicious dinner” “Molded chicken finger” “Great Thai restaurant on ground floor”

Amenities

63/100
16 reviews

Average hotel building.

“Lobby and property are very luxurious” “Out of date decor” “No pool for kids”

Room

54/100
39 reviews

Average-sized rooms with alright beds. Rooms are clean but complaints about the bathrooms.

“Fabulous Corner room” “Shower controls were broken” “Carpet was stained”

Vibe

49/100
14 reviews

Poor vibe. Hotel is outdated.

“Lights on the elevators didn't work” “Interior dated” “Bland lobby decor”

Breakfast

42/100
8 reviews

Bad breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

36/100
37 reviews

Poor value for money. Internet is expensive.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

35/100
18 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 46% by families, with a score of 75

Good to know

  • Fantastic service

    “Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly”

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

Review highlights

Location

88/100
17 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

75/100
6 reviews

Fantastic service.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Comfort

59/100
7 reviews

Rooms are big and moderately comfortable.

“AC worked well” “Air conditioner was a little loud” “Noisy air conditioner / heater”

Room

58/100
11 reviews

Big, decent rooms.

“Shower controls were broken” “Carpet was stained” “Bed sheet has stains”

Value

37/100
12 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Ranked top 16% by couples, with a score of 81

Good to know

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

  • Poor value for money

    “Overpriced Internet” “Charged me for “self parking”

Review highlights

Location

89/100
14 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Room

63/100
7 reviews

Room is all right.

“Shower controls were broken” “Carpeting was permanently stained” “Bed sheet has stains”

Amenities

63/100
4 reviews

Ordinary amenities.

“Gym in the building is fantastic” “Overall facility is spectacular” “Lobby and property are very luxurious”

Value

38/100
8 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Ranked top 45% by solo travelers, with a score of 76

Good to know

  • Hotel is outdated

    “Out of date decor” “Interior dated”

  • Poor vibe

    “Lights on the elevators didn't work” “Interior dated”

  • Fantastic service

    “Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly”

  • Poor value for money

    “Overpriced Internet” “Charged me for “self parking”

Review highlights

Location

87/100
6 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

70/100
3 reviews

Fantastic service.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Room

61/100
7 reviews

Room is all right.

“Shower controls were broken” “Bed sheet has stains” “Carpet was dirty”

Comfort

60/100
4 reviews

Comfortable.

“AC worked well” “Air conditioner was a little loud” “Noisy air conditioner / heater”

Vibe

50/100
4 reviews

Decent vibe. Hotel is outdated.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Clean modern furnishings”

Value

40/100
4 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

Good to know

  • Train station is close

    “Near the BART train station” “Close to the bart train”

  • Bad minibar

    “Without mini-refrigerator” “No fridge or microwave”

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Spacious rooms

    “Rooms were spacious and comfortable” “Bathroom was quite spacious”

Review highlights

Location

94/100
69 reviews

Great location with excellent sightseeing. Train station is close.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

72/100
36 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Food

68/100
14 reviews

Food is all right.

“Molded chicken finger” “Eclectic variety of dining options” “Great Thai restaurant on ground floor”

Room

59/100
60 reviews

Decent. clean, large rooms with great views. Minibars and bathrooms are unacceptable.

“Fabulous Corner room” “Shower controls were broken” “Pillows were terrible”

Vibe

58/100
17 reviews

OK vibe and a friendly atmosphere.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Value

45/100
20 reviews

Poor value for money. Internet is expensive.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

35/100
9 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Good to know

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

Review highlights

Location

89/100
6 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Room

66/100
6 reviews

Room is all right.

“Shower controls were broken” “Pillows were terrible” “Carpet was stained”

Good to know

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

Review highlights

Location

89/100
6 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Room

65/100
5 reviews

Room is all right.

“Fabulous Corner room” “Shower controls were broken” “Bed sheet has stains”

Good to know

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Expensive parking

    “Expensive vallet parking” “Overpriced valet parking”

  • Poor access to parking

    “Charged me for “self parking” “No discount for parking”

  • Old rooms

    “Rugs seemed a little dated” “Dated alarm clock”

Review highlights

Location

84/100
73 reviews

Great location. Expensive, terrible parking. Good shopping and sightseeing.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

70/100
37 reviews

Friendly, more-or-less professional service, and so-so reception.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Room

61/100
44 reviews

Average rooms with standard beds. Rooms are spacious and clean, but old, and have bad bathrooms.

“Fabulous Corner room” “Shower controls were broken” “Pillows were terrible”

Vibe

51/100
11 reviews

Decent vibe. Hotel is outdated.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Clean modern furnishings”

Breakfast

44/100
10 reviews

Bad breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

42/100
46 reviews

Poor value for money. Internet is expensive.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

39/100
26 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 5% by families, with a score of 81

Good to know

  • Poor access to parking

    “Charged me for “self parking” “No discount for parking”

  • Bad breakfast

    “Overpriced breakfast buffet” “Breakfast which was inedible”

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

  • Bad internet service

    “Overpriced Internet” “Horrible internet”

Review highlights

Location

86/100
26 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

70/100
9 reviews

Service is adequate.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Rude bell staff”

Room

65/100
16 reviews

Big, decent rooms.

“Shower controls were broken” “Carpet was stained” “Bed sheet has stains”

Comfort

65/100
6 reviews

Rooms are big and moderately comfortable.

“AC worked well” “Noisy air conditioner / heater” “Air Conditioners Too Loud”

Breakfast

43/100
5 reviews

Bad breakfast.

“Overpriced breakfast buffet” “Breakfast which was inedible” “No free breakfast or cocktail hour”

Value

38/100
18 reviews

Poor value for money.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

36/100
7 reviews

Bad internet service.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 13% by couples, with a score of 79

Good to know

  • Internet is expensive

    “Had to pay for Wi-Fi” “Overpriced Internet”

  • Bad internet service

    “Overpriced Internet” “Horrible internet”

  • Poor value for money

    “Overpriced Internet” “Charged me for “self parking”

  • Great location

    “Fantastic nearby restaurants and pubs” “Positiv: Location”

Review highlights

Location

86/100
20 reviews

Great location.

“Fantastic nearby restaurants and pubs” “Positiv: Location” “View and location are fantastic”

Service

73/100
9 reviews

Fantastic service.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Staff is wonderful and very attentive”

Room

62/100
8 reviews

Room is all right.

“Shower controls were broken” “Carpeting was permanently stained” “Bed sheet has stains”

Vibe

53/100
5 reviews

Decent vibe.

“Excellent restaurants & entertainment” “Very comfortable and enjoyable stay.” “Lobby and property are very luxurious”

Value

43/100
14 reviews

Poor value for money. Internet is expensive.

“Overpriced Internet” “Charged me for “self parking” “Price of the meal was outrageous”

WiFi

40/100
12 reviews

Poor, over-priced WiFi.

“Overpriced Internet” “Horrible internet” “No free wifi and breakfast”

Ranked top 65% by solo travelers, with a score of 74

Good to know

  • Fantastic service

    “Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly”

Review highlights

Service

68/100
4 reviews

Service is adequate.

“Front desk clerk was really nice and thoughtful” “Concierge extremely knowledgable and friendly” “Check in was a disaster”

Review Semantics by TrustYou

Customer Reviews of Parc 55 Union Square

3.5 out of 5. Based on 688 guest reviews , Average

Property Description

In the heart of downtown San Francisco, Parc 55 Wyndham - Union Square offers comfortable modern sleeping accommodations with hundreds of shopping and restaurant options just outside our door. The Hotel is also located directly across from accessible public transportation and the historic Powell Street cable car turnaround. Natural light and city views stream into our lobby from panoramic floor-to-ceiling windows. A natural and contemporary design, our guest rooms are bathed in sweeping natural tones, providing an oasis amidst the hustle and bustle outside. Modern amenities like a sleek 37.5” flat screen LCD TV, easy access to power ports, an in-room safe, oversized ergonomic workstation and individually-controlled air conditioning and heating ensure a comfortable and relaxing stay. Bay-style windows offer a front row seat to some of San Francisco’s most famed attributes, including the breathtaking views of Union Square, Twin Peaks and surrounding Bay. With 30,000 square feet of contemporary, versatile meeting space we are the ideal location for an executive meeting of twelve or a conference of five-hundred. Enjoy modern amenities, state-of-the-art facilities, complete support services and convenient access to the convention center and financial district from this exceptional San Francisco business hotel. Parc 55 Wyndham specializes in staging successful conferences and events for groups of all sizes.

Green Sustainability

Sensitive to the environment, Parc 55 has been nationally recognized for its prudent energy management strategies. The Hotel has earned Energy Star designations from the U.S. Environmental Protection Agency and from the U.S. Department of Energy. Our engineering department monitors the evolving EPA standards to assure our continued compliance. From our comprehensive composting and recycling program to our onsite "Juice Bar" electric car charging station, Parc 55 has an ongoing commitment to sustainability.

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2010
Floors: 32
Rooms: 1024
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 1024
Handicap Rooms: 30
Suites: 15
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 16
Meeting Space: 35000 sq. feet
Banquet Space: Holds 500 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5AM-12AM
Policies / Expenses
Cancellation:
Individual: 72 hrs prior to arrival.
Nightly Parking: 49
Total Taxes: 16.33%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 16.33%
Food and Beverage Tax: 8.75%
Audio Visual Tax: 8.75%
Parking Fee: 49.00 Per Night
Porterage Fee: 8.00 Per Item
Additional Person Fee: 20.00 Per Person
Rooms Wireless Internet Fee: 11.95 Per Day
Food and Beverage Service Charge: 21.00%
Audio Visual Service Charge: 21.00%
Avg. Continental Breakfast Cost: 30.00 Per Person
Avg. Plated Breakfast Cost: 38.00 Per Person
Avg. Buffet Breakfast Cost: 41.00 Per Person
Avg. Plated Lunch Cost: 55.00 Per Person
Avg. Buffet Lunch Cost: 50.00 Per Person
Avg. Boxed Lunch Cost: 38.50 Per Person
Avg. Plated Dinner Cost: 70.00 Per Person
Avg. Buffet Dinner Cost: 75.00 Per Person
Morning Break Cost: 18.00 Per Person
Afternoon Break Cost: 18.00 Per Person
Banquet Gallon of Coffee: 105.00 Per Person
Banquet Soda: 5.00 Per Person
Banquet Bottled Water: 5.00 Per Person
Banquet Hosted Bar: 15.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres: 25.00 Per Person/Per Hour

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pet fee: $50 per stay


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electric Car Charging Station
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

SFO: 13 miles from the hotel. OAK: 19 miles from the hotel. Both airports are easily accessible via shuttles, taxi's and BART trains.

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Parc 55 Hotel San Francisco, Parc55 Hotel San Francisco

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