Verified Reviews of Hilton Garden Inn Detroit Southfield Below are the verified reviews from guests that we have booked recently:
Overall Score3.0/ 5
Hello. We have 16 rooms reserved with one credit card. The desk clerk called me at least six times with my guests complaining that they couldn't check in without a credit card. I kept telling the desk clerk, it was my understanding with Tiffany and Jana that our guest incidentals were to be placed on my card. I missed out most of Valentine's Day with my husband due to my guest complaints and front desk calls. Then one guest and her husband had a bad toilet and a leaky ceiling; they got a comp night at hotel. We have been doing this for 15 years and this is first time I really didn't enjoy my stay at a Hilton. We've stayed at Embassy Suites, Hilton Suites, Hampton, Holiday Inn and never been called this much with concerns or complaints. But on a good note, Tiffany was nice and the breakfast was good Sunday morning.
18-Feb-2014 Verified Review, stayed from Fri Feb 14 to Sun Feb 16 2014 at a $75.00 group rate (10% discount).
Customer Reviews of Hilton Garden Inn Detroit Southfield
Offering a warm, inviting atmosphere, you’ll feel welcome from the first moment you walk into our Hilton Garden Inn Detroit Southfield. Hotel Features and Room Amenities in Every RoomGreat American Grill Restaurant open for Breakfast and Dinner Free Wireless and HW Internet in all the rooms and public area194 Spacious Guest Rooms24hr Pavilion Pantry Complimentary 24 Hour Business CenterIndoor Pool and Spa Free 24 hour State of Art Fitness Center Same Day Valet Services or Coin operated Laundry ServicesComplimentary USA TodayFax and Copy Services Available at any time New 32 inch Plasma TV’s Luxurious Self Adjusting Garden Sleep System Oversized work desk including ergonomic Herman Miller Business Chairs Refrigerator, Microwave, Coffee Maker In Kitchenette Cabinet Iron/Board, Hair Dryers, CD Player and Alarm ClockTwo outdoor patio areas
Details / Other Expenses
|Year of Last Renovation:||2008|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||194|
|Room Windows:||Windows Don't Open|
|Meeting Rooms:||6 |
|Meeting Space:||5600 sq. feet|
|Banquet Space:||Holds 300 people|
|Dist. to Food/Bars:||On-site|
|Dist. to 24hr Restaurant:||1.0 Mi|
|Dist. to Nearest Gym:||On-site|
|Lounge/Bar Hours:||5pm-12am| Policies / Expenses
4pm day of arrival/Group contract rooms may differ on contract
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 6.00%|
|City Tax:|| 7.00%|
|Rooms Wireless Internet Fee:|| 0.00 Per Day|
|Rooms Wired Internet Fee:|| 0.00 Per Day|
|Meeting Wireless Internet Fee:|| 0.00 Per Day|
|Meeting Wired Internet Fee:|| 0.00 Per Day|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Dtw-19.6 miles one way. Taxi aprox-$55.00 one way
Airport Shuttle? Sorry
airport shuttle available.
About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.