RED ROOF INN & SUITES MUSKEGON HEIGHTS

150 South Seaway Dr., Muskegon Heights, MI 49444 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Highway Hotel in Muskegon County
43.18893-86.23799
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Average
3.0/ 5

Based on 122 guest reviews

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  • Includes an indoor swimming pool
  • Free complimentary breakfast
  • 126 rooms in property
  • 2 floors in hotel
  • 20 suites in hotel
  • Check-out: 11:00AM
  • Group booking rating of 7.5/10

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Room Types

Check Rates2 Full Beds
Non-Smoking
Check Rates2 Full Beds with Free WiFi Iron Ironing Board Hairdryer and in Room Coffee
Non-Smoking
Check RatesDeluxe 2 Full Beds
Non-Smoking
Check RatesDeluxe 2 Full Beds with Free WiFi Microwave Refrigerator in Room Coffee
Non-Smoking
Check RatesStandard King
Non-Smoking
Check RatesStandard King with Free WiFi Iron and Ironing Board Hairdryer in Room Coffee
Non-Smoking
Check RatesSuite 1 King Bed Jacuzzi
Non-Smoking
Check RatesSuite 1 King Bed with Free WiFi Jacuzzi in Room Coffee
Non-Smoking
Check RatesSuite 2 Bedrooms (2 Full Beds)
Non-Smoking
Check RatesSuite 2 Rooms A Total Of 2 Full Beds with Free WiFi Microwave Refrigerator
Non-Smoking
Check RatesSuite 4 Full Beds
Non-Smoking
Check RatesSuite 4 Full Beds with Free WiFi Iron and Ironing Board Hairdryer
Non-Smoking

Local Attractions

Beach, Mall, Michigan's Adventure, Unity Fest, Christian Music Fest, Irish Festival, a vast variety of Dining, Summer Celebration, Bike Time, 2 multi-screen indoor theaters and one 4 screen drive-in theater, Uss Silversides..a WWII submarine,

Verified Reviews of Red Roof Inn & Suites Muskegon Heights

Below are the verified reviews from guests that we have booked recently:
"Affordable and decent for the price."
Overall Score4.0/ 5
It was a nice room and very quiet.
(Individual traveler, booked 1 room), from US flag
09-Aug-2014 Verified Review, stayed from Wed Aug 06 to Thu Aug 07 2014 at a $89.99 average nightly rate.
"Needs Met"
Overall Score3.0/ 5
The hotel was quiet, clean and adequate. The only negative was that it was in a rough area but well lit and maintained. The hallway carpets need replacing but rooms were in decent shape. The staff was hospitable and accommodating. Overall, it is not a bad hotel for the price in this area.
(Individual traveler, booked 1 room), from US flag
03-Aug-2014 Verified Review, stayed from Thu Jul 31 to Sun Aug 03 2014 at a $116.99 average nightly rate.

Summary of Verified Reviews

Summary of 499 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
57
Poor

Close to excursion tours and has nearby parking areas. Bad furnishing and kitchenettes. Poor hotel buildings.

“Stairs was terribly stained and dirty” “Close to ferry”

Good to know

  • Unpleasant entrance area

    “No elevators” “No elevator”

  • Unclean hotel facilities

    “The place had lots of stains” “Stairs was terribly stained and dirty”

  • Poor hotel buildings

    “Trash in the hallways” “Such a terrible building”

  • Bad furniture

    “Carpet was old” “Carpet is worn”

Review highlights

Service

79/100
151 reviews

Friendly and professional service, with great reception but subpar housekeeping.

“Staff was wonderful” “Great front desk staff” “Receptionist was very nice and professional”

Location

68/100
79 reviews

Location is ok. Good car access, but so-so parking. Awesome excursions and shopping. Poor restaurants & bars in the area.

“Close to Lake” “The park at a decent price” “Close to ferry terminal”

Breakfast

57/100
78 reviews

Breakfast is average.

“Doughnuts at the breakfast bar were broken” “Breakfast was good” “Free breakfast”

Room

45/100
266 reviews

Rooms are dirty, as are the bathrooms, with bad air conditioning and poor TV's. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Great beds in average sized, new rooms.

“Stained tile grout” “Carpet was disgusting” “Bathroom was horrible”

Food

41/100
12 reviews

Horrible dining experience with unappetizing desserts & fruits.

“No bananas” “Smashed donuts” “Dirty mayonnaise”

Cleanliness

36/100
183 reviews

Dirty rooms, bathrooms, and pool area. Unclean hotel facilities.

“The place had lots of stains” “Stairs was terribly stained and dirty” “Filthy hallway”

Vibe

26/100
94 reviews

Atmosphere not particularly friendly, giving poor vibes. Unpleasant entrance area. Hotel is outdated.

“Building itself was old” “Sticky feeling” “Carpet was old”

WiFi

21/100
13 reviews

Bad internet service.

“Wi-Fi signal was weak and not reliable” “No internet access” “Internet sucked”

Amenities

18/100
107 reviews

Old facilities and unpleasant entrance area.

“Trash in the hallways” “Such a terrible building” “Stairs was terribly stained and dirty”

Good to know

  • Bad furniture

    “Carpet was old” “Carpet is worn”

  • Great reception

    “Clerk informed” “Great front desk staff”

  • Professional service

    “Staff professional” “Quick business trip”

  • Noisy

    “Banging doors” “Work out room loud”

Review highlights

Service

82/100
31 reviews

Efficient, friendly service with a nice reception.

“Staff was wonderful” “Great front desk staff” “Receptionist was very nice and professional”

Location

61/100
12 reviews

Location is ok.

“Right on lake” “The park at a decent price” “Close to ferry terminal”

Breakfast

59/100
16 reviews

Breakfast is average.

“Doughnuts at the breakfast bar were broken” “Nice continental breakfast” “Free breakfast”

Pool

47/100
14 reviews

Bad pool.

“Pool too small” “Pool was small” “Pool closed”

Room

45/100
43 reviews

Untidy, poorly-kept rooms with poor furniture and bad bathrooms. Comfortable beds.

“Stained tile grout” “Carpet was disgusting” “Bathroom was horrible”

Cleanliness

37/100
30 reviews

Dirty room. Unclean hotel facilities.

“The place had lots of stains” “Stairs was terribly stained and dirty” “Filthy hallway”

Vibe

28/100
17 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Building itself was old” “Sticky feeling” “Carpet was old”

Amenities

18/100
18 reviews

Poor buildings and an uninspiring entrance area.

“Trash in the hallways” “Such a terrible building” “Stairs was terribly stained and dirty”

Good to know

  • Comfortable beds

    “Linens were clean” “New mattresses”

  • Unclean hotel facilities

    “The place had lots of stains” “Stairs was terribly stained and dirty”

  • Poorly-maintained rooms

    “Remote didn't work” “Toilet seat stopped working”

  • Friendly service

    “Staff were nice and helpful” “Staff members we encountered were friendly”

Review highlights

Service

78/100
23 reviews

Friendly service.

“Staff was wonderful” “Great front desk staff” “Receptionist was very nice and professional”

Location

70/100
14 reviews

Great location.

“Friendly option for the Lake” “The park at a decent price” “Close to ferry terminal”

Wellness

67/100
5 reviews

Sufficient wellness & sports facilities.

“Hot tub was small” “Work out room loud” “Spa tub would not drain”

Breakfast

53/100
12 reviews

Breakfast is average.

“Doughnuts at the breakfast bar were broken” “Breakfast was very disappointing” “Free breakfast”

Room

49/100
44 reviews

Rooms unclean with poor bathrooms, but beds are great.

“Stained tile grout” “Carpet was disgusting” “Bathroom was horrible”

Cleanliness

38/100
26 reviews

Dirty room. Unclean hotel facilities.

“The place had lots of stains” “Stairs was terribly stained and dirty” “Filthy hallway”

Vibe

26/100
10 reviews

Poor vibe.

“Building itself was old” “Sticky feeling” “Carpet was old”

Amenities

18/100
15 reviews

Poor hotel buildings.

“Trash in the hallways” “Such a terrible building” “Stairs was terribly stained and dirty”

Good to know

  • Unpleasant entrance area

    “No elevators” “No elevator”

  • Poor vibe

    “Building itself was old” “Sticky feeling”

  • Fantastic service

    “Staff was wonderful” “Great front desk staff”

  • Poor hotel buildings

    “Trash in the hallways” “Such a terrible building”

Review highlights

Service

79/100
5 reviews

Fantastic service.

“Staff was wonderful” “Great front desk staff” “Receptionist was very nice and professional”

Room

43/100
8 reviews

Room is not nice.

“Stained tile grout” “Carpet was disgusting” “Bathroom was horrible”

Cleanliness

34/100
5 reviews

Dirty.

“The place had lots of stains” “Stairs was terribly stained and dirty” “Filthy hallway”

Vibe

28/100
4 reviews

Poor vibe. Unpleasant entrance area.

“Building itself was old” “Sticky feeling” “Carpet was old”

Amenities

20/100
5 reviews

Poor buildings and an uninspiring entrance area.

“Trash in the hallways” “Such a terrible building” “Stairs was terribly stained and dirty”

Good to know

  • Bad amenities

    “Trash in the hallways” “Such a terrible building”

  • Dirty room

    “Stained tile grout” “Stained toilets”

  • Poor hotel buildings

    “Trash in the hallways” “Such a terrible building”

  • Dirty

    “The place had lots of stains” “Stairs was terribly stained and dirty”

Review highlights

Service

82/100
5 reviews

Fantastic service.

“Staff was wonderful” “Great front desk staff” “Receptionist was very nice and professional”

Comfort

64/100
5 reviews

Comfortable.

“New bedding” “Towels are too small” “Banging doors”

Room

49/100
10 reviews

Dirty room.

“Stained tile grout” “Carpet was disgusting” “Bathroom was horrible”

Cleanliness

37/100
6 reviews

Dirty room.

“The place had lots of stains” “Stairs was terribly stained and dirty” “Filthy hallway”

Amenities

19/100
5 reviews

Poor hotel buildings.

“Trash in the hallways” “Such a terrible building” “Stairs was terribly stained and dirty”

Good to know

  • Unpleasant entrance area

    “No elevators” “No elevator”

  • Unclean hotel facilities

    “The place had lots of stains” “Stairs was terribly stained and dirty”

  • Poor hotel buildings

    “Trash in the hallways” “Such a terrible building”

  • Bad furniture

    “Carpet was old” “Carpet is worn”

Review highlights

Service

80/100
150 reviews

Friendly and professional service, with great reception but subpar housekeeping.

“Staff was wonderful” “Great front desk staff” “Receptionist was very nice and professional”

Location

67/100
78 reviews

Location is ok. Good car access, but so-so parking. Awesome excursions and shopping. Poor restaurants & bars in the area.

“Friendly option for the Lake” “The park at a decent price” “Close to ferry terminal”

Breakfast

57/100
78 reviews

Breakfast is average.

“Doughnuts at the breakfast bar were broken” “Continental breakfast was very poor” “Free breakfast”

Room

45/100
265 reviews

Rooms are dirty, as are the bathrooms, with bad air conditioning and poor TV's. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Great beds in average sized, new rooms.

“Stained tile grout” “Carpet was disgusting” “Bathroom was horrible”

Food

41/100
12 reviews

Horrible dining experience with unappetizing desserts & fruits.

“No bananas” “Smashed donuts” “Dirty mayonnaise”

Cleanliness

36/100
183 reviews

Dirty rooms, bathrooms, and pool area. Unclean hotel facilities.

“The place had lots of stains” “Stairs was terribly stained and dirty” “Filthy hallway”

Vibe

26/100
94 reviews

Atmosphere not particularly friendly, giving poor vibes. Unpleasant entrance area. Hotel is outdated.

“Building itself was old” “Sticky feeling” “Carpet was old”

WiFi

21/100
13 reviews

Bad internet service.

“Wi-Fi signal was weak and not reliable” “No internet access” “Internet sucked”

Amenities

18/100
107 reviews

Old facilities and unpleasant entrance area.

“Trash in the hallways” “Such a terrible building” “Stairs was terribly stained and dirty”

Good to know

  • Bad furniture

    “Carpet was old” “Carpet is worn”

  • Great reception

    “Clerk informed” “Great front desk staff”

  • Professional service

    “Staff professional” “Quick business trip”

  • Noisy

    “Banging doors” “Work out room loud”

Review highlights

Service

82/100
31 reviews

Efficient, friendly service with a nice reception.

“Staff was wonderful” “Great front desk staff” “Receptionist was very nice and professional”

Location

61/100
12 reviews

Location is ok.

“Friendly option for the Lake” “The park at a decent price” “Close to ferry”

Breakfast

59/100
16 reviews

Breakfast is average.

“Doughnuts at the breakfast bar were broken” “Nice continental breakfast” “Free breakfast”

Pool

47/100
14 reviews

Bad pool.

“Pool too small” “Pool was small” “Pool closed”

Room

46/100
43 reviews

Untidy, poorly-kept rooms with poor furniture and bad bathrooms. Comfortable beds.

“Stained tile grout” “Carpet was disgusting” “Bathroom was horrible”

Cleanliness

37/100
30 reviews

Dirty room. Unclean hotel facilities.

“The place had lots of stains” “Stairs was terribly stained and dirty” “Filthy hallway”

Vibe

28/100
17 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Building itself was old” “Sticky feeling” “Carpet was old”

Amenities

18/100
18 reviews

Poor buildings and an uninspiring entrance area.

“Trash in the hallways” “Such a terrible building” “Stairs was terribly stained and dirty”

Good to know

  • Comfortable beds

    “Linens were clean” “New mattresses”

  • Unclean hotel facilities

    “The place had lots of stains” “Stairs was terribly stained and dirty”

  • Poorly-maintained rooms

    “Remote didn't work” “Toilet seat stopped working”

  • Friendly service

    “Staff were nice and helpful” “Staff members we encountered were friendly”

Review highlights

Service

78/100
23 reviews

Friendly service.

“Staff was wonderful” “Great front desk staff” “Receptionist was very nice and professional”

Location

70/100
14 reviews

Great location.

“Friendly option for the Lake” “The park at a decent price” “Close to ferry terminal”

Wellness

67/100
5 reviews

Sufficient wellness & sports facilities.

“Hot tub was small” “Work out room loud” “Spa tub would not drain”

Breakfast

53/100
12 reviews

Breakfast is average.

“Served breakfast had been updated” “Doughnuts at the breakfast bar were broken” “Free breakfast”

Room

49/100
44 reviews

Rooms unclean with poor bathrooms, but beds are great.

“Stained tile grout” “Carpet was disgusting” “Bathroom was horrible”

Cleanliness

38/100
26 reviews

Dirty room. Unclean hotel facilities.

“The place had lots of stains” “Stairs was terribly stained and dirty” “Filthy hallway”

Vibe

26/100
10 reviews

Poor vibe.

“Building itself was old” “Sticky feeling” “Carpet was old”

Amenities

18/100
15 reviews

Poor hotel buildings.

“Trash in the hallways” “Such a terrible building” “Stairs was terribly stained and dirty”

Good to know

  • Unpleasant entrance area

    “No elevators” “No elevator”

  • Poor vibe

    “Building itself was old” “Sticky feeling”

  • Fantastic service

    “Staff was wonderful” “Great front desk staff”

  • Poor hotel buildings

    “Trash in the hallways” “Such a terrible building”

Review highlights

Service

79/100
5 reviews

Fantastic service.

“Staff was wonderful” “Great front desk staff” “Receptionist was very nice and professional”

Room

43/100
8 reviews

Room is not nice.

“Stained tile grout” “Carpet was disgusting” “Bathroom was horrible”

Cleanliness

34/100
5 reviews

Dirty.

“The place had lots of stains” “Stairs was terribly stained and dirty” “Filthy hallway”

Vibe

28/100
4 reviews

Poor vibe. Unpleasant entrance area.

“Building itself was old” “Sticky feeling” “Carpet was old”

Amenities

20/100
5 reviews

Poor buildings and an uninspiring entrance area.

“Trash in the hallways” “Such a terrible building” “Stairs was terribly stained and dirty”

Good to know

  • Bad amenities

    “Trash in the hallways” “Such a terrible building”

  • Dirty room

    “Stained tile grout” “Stained toilets”

  • Poor hotel buildings

    “Trash in the hallways” “Such a terrible building”

  • Dirty

    “The place had lots of stains” “Stairs was terribly stained and dirty”

Review highlights

Service

82/100
5 reviews

Fantastic service.

“Staff was wonderful” “Great front desk staff” “Receptionist was very nice and professional”

Comfort

64/100
5 reviews

Comfortable.

“Large bedroom” “New bedding” “Towels are too small”

Room

49/100
10 reviews

Dirty room.

“Stained tile grout” “Carpet was disgusting” “Bathroom was horrible”

Cleanliness

37/100
6 reviews

Dirty room.

“The place had lots of stains” “Stairs was terribly stained and dirty” “Filthy hallway”

Amenities

19/100
5 reviews

Poor hotel buildings.

“Trash in the hallways” “Such a terrible building” “Stairs was terribly stained and dirty”

Review Semantics by TrustYou

Customer Reviews of Red Roof Inn & Suites Muskegon Heights

3.0 out of 5.Based on 122 guest reviews, Average

Property Description

The Red Roof Inn Hotel offers many Room Types,such as 2 double beds, Business Kings, Kitchenette, Jacuzzi,and Family Suites. All rooms include coffee station,iron/ironing board, large TV, new A/C units, and Enhanced Basic cable TV. With an Indoor Pool, hot tub, continental breakfast, fitness center, laundry facilities, business center, high speed wireless Internet, and a well lit secure truck parking lot, The Causeway Bay Hotel will give the vacationing guest, the business professional or someone visiting a wonderfully relaxing and fun time during their stay.We have 2 meeting rooms to seat 20, and 1 Banquet room to seat 200 people.

Details / Other Expenses

Check In:4:00PM
Check Out:11:00AM
Year of Last Renovation:2008
Floors:2
Rooms:126
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:110
Handicap Rooms:
Suites:20
Meeting Rooms:1 View Spaces
Meeting Space:1856 sq. feet
Banquet Space:Holds 75 people
Policies / Expenses
Cancellation:
24 Hour Cancellation Policy
Nightly Parking:Free
Typical Group Deposit:25%
Total Taxes: 1.11%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • Central location
  • Complimentary breakfast
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television

Airport & Shuttle Information

Muskegon County Airport (MKG)9 Minutes, 4.59 Miles from HotelShuttle Available-about 10$ to the HotelMajor Car Rental Agencies AvailableAlamo/National, Avis, and Hertz

Airport Shuttle? Sorry, no airport shuttle available.

About Red Roof Inns

  • 400+ economy and pet-friendly hotels
  • Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
  • Free continental breakfast at select locations
  • Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room

The Red Roof Inns highlights above are subject to change without notice.

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Meeting Rooms and Banquet Rooms at Red Roof Inn & Suites Muskegon Heights

Below are the meeting, banquet, conference and event spaces at Red Roof Inn & Suites Muskegon Heights.

Feel free to use the Red Roof Inn & Suites Muskegon Heights meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Muskegon Heights event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Bayside Meeting and Banquet Room64 x 29 x 9180075/----7543514311/----100100
Close This

Bayside Meeting and Banquet Room

All food must be catered, everything must be prepaid, no hoilidays.
Room Type:
General Meeting Room
Total Size:
1800 Sq. Feet
Dimensions:
64 x 29 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
12
Columns:
0
Windows:
6
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Podium
  • Air Conditioning

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