HOLIDAY INN & SUITES CAROL STREAM

150 South Gary Ave., Carol Stream, IL 60188 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Suburban Hotel in DuPage County
41.90193-88.12056
Check availability
Average
3.5/ 5

Based on 124 guest reviews

Show Guest Reviews
  • Indoor pool in hotel
  • The Avg. Group Saves 6.9%!
  • Fitness + Health Center
  • 188 rooms in hotel
  • 4 floors in property
  • Check-out time: 12:00 pm
  • Has environment-friendly policy
  • Group booking rating of 6.8/10
  • 9 meeting rooms in hotel

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Include Discounts:

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Feature
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check RatesBest Flexible Rate 1 King Bed Feature with Free High Speed WiFi Accessible A 42 Inch Plasma TV and A
Non-Smoking
Check RatesBest Flexible Rate 2 Double Beds Chill A Beverage in The Fridge and Surf The Net with Free WiFi
Non-Smoking
Check RatesBest Flexible Rate King Bed A Refrigerator Free WiFi Accessible and Functional Layout Make This Room
Non-Smoking
Check RatesBest Flexible Rate Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room
Non-Smoking
Check RatesBook Early N Save 1 King Bed Feature with Free High Speed WiFi Accessible A 42 Inch Plasma TV and A
Non-Smoking
Check RatesBook Early N Save 2 Double Beds Chill A Beverage in The Fridge and Surf The Net with Free WiFi
Non-Smoking
Check RatesBook Early N Save King Bed A Refrigerator Free WiFi Accessible and Functional Layout Make This Room
Non-Smoking
Check RatesBook Early N Save Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room B
Non-Smoking
Check RatesKing Bed 2 Room Suite
Non-Smoking
Check RatesLong Term Stay 1 King Bed Feature with Free High Speed WiFi Accessible A 42 Inch Plasma TV and A
Non-Smoking
Check RatesLong Term Stay 2 Double Beds Chill A Beverage in The Fridge and Surf The Net with Free WiFi
Non-Smoking
Check RatesLong Term Stay King Bed A Refrigerator Free WiFi Accessible and Functional Layout Make This Room
Non-Smoking
Check RatesLong Term Stay Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Bed
Non-Smoking
Check RatesRelaxing Romance Pkg Package Includes Overnight Accommodations with Champagne and Strawberries 1 Kin
Non-Smoking
Check RatesRelaxing Romance Pkg Package Includes Overnight Accommodations with Champagne and Strawberries 2 Dou
Non-Smoking
Check RatesRelaxing Romance Pkg Package Includes Overnight Accommodations with Champagne and Strawberries King
Non-Smoking
Check RatesRelaxing Romance Pkg Package Includes Overnight Accommodations with Champagne and Strawberries Stand
Non-Smoking
Check RatesRoom 1 King Bed
Non-Smoking
Check RatesRoom 2 Double Beds
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesStandard RoomNon-Refundable
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking

Local Attractions

Cantigny War Museum and Gardens, Wheaton College, Billy Graham Museum, College of DuPage, DuPage County Fairgrounds, Central Dupage Hospital, Cosley Zoo. Brookfield Zoo, Klein Creek Historical Farm, Stratford Square Mall, Ice Areans, Brunswick Family Amusement Center, Chicago Dining,Dupage County Government Offices

Summary of Verified Reviews

Summary of 182 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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80
Very Good

Very good business hotel. Close to parking areas. Clean hotel facilities. Great pool.

“Nice pool area” “Clean rooms”

Good to know

  • Clean rooms

    “Rooms were clean” “Clean rooms”

  • Friendly service

    “Front desk was extremely courteous and friendly” “Staff very friendly and helpful”

  • Clean hotel facilities

    “Hotel was clean” “Clean hotel”

  • Comfortable beds

    “Good sleep experience” “Bed was comfortable”

Review highlights

Location

95/100
25 reviews

Great location and easy parking.

“Quiet neighborhood” “Close to train station” “Nearby hospital”

Cleanliness

90/100
45 reviews

Clean hotel facilities. Clean rooms.

“Clean rooms” “Clean hotel” “Clean Room”

Service

87/100
61 reviews

Friendly service and great reception.

“Excellent customer service” “Front desk was extremely courteous and friendly” “Staff very friendly and helpful”

Pool

78/100
27 reviews

Great pool.

“Indoor pool available” “Nice pool area” “Nice pool”

Room

76/100
68 reviews

Tidy, up-to-date rooms with lovely beds and furniture. Bathrooms are not great.

“Excellent accommodations” “Quiet rooms” “Bed was comfortable”

Wellness

75/100
10 reviews

Great wellness & sports facilities.

“Huge hot tub”

Value

59/100
39 reviews

Fairly good value for money. Acceptable breakfast prices. Expensive restaurant.

“Free soda” “Less expensive motels” “Expensive restaurant”

Amenities

50/100
10 reviews

Okay buildings with a bad entrance area.

“New furnishings and decor” “Would not open side entrance” “Floor was flooded”

Breakfast

34/100
29 reviews

Breakfast is reasonably priced, but not good.

“No complimentary breakfast” “No continental breakfast” “Breakfast very disappointing”

WiFi

33/100
6 reviews

Bad internet service.

“Choppy wifi” “Sporadic wifi”

Good to know

  • Great location

    “Quiet neighborhood” “Close to train station”

  • Clean

    “Clean rooms” “Clean hotel”

  • Clean rooms

    “Rooms were clean” “Clean rooms”

  • Great room

    “Excellent accommodations” “Quiet rooms”

Review highlights

Location

96/100
6 reviews

Great location.

“Quiet neighborhood” “Close to train station” “Nearby hospital”

Cleanliness

92/100
8 reviews

Clean rooms.

“Clean rooms” “Clean hotel” “Clean Room”

Service

84/100
6 reviews

Fantastic service.

“Excellent customer service” “Front desk was extremely courteous and friendly” “Staff very friendly and helpful”

Pool

78/100
4 reviews

Great pool.

“Indoor pool available” “Nice pool area” “Nice pool”

Room

76/100
9 reviews

Clean rooms.

“Excellent accommodations” “Quiet rooms” “Bed was comfortable”

Comfort

70/100
5 reviews

Rather comfortable.

“Quiet neighborhood” “Quiet rooms” “Bed was comfortable”

Value

60/100
5 reviews

Fairly good value for money.

“Free soda” “Less expensive motels” “Paid for full price breakfast”

Good to know

  • Bad breakfast

    “No complimentary breakfast” “No continental breakfast”

  • Great pool

    “Indoor pool available” “Nice pool area”

  • Clean rooms

    “Rooms were clean” “Clean rooms”

  • Great room

    “Excellent accommodations” “Quiet rooms”

Review highlights

Cleanliness

89/100
5 reviews

Clean rooms.

“Clean rooms” “Clean hotel” “Clean Room”

Service

88/100
9 reviews

Fantastic service.

“Excellent customer service” “Front desk was extremely courteous and friendly” “Staff very friendly and helpful”

Pool

78/100
6 reviews

Great pool.

“Indoor pool available” “Nice pool area” “Nice pool”

Room

77/100
10 reviews

Clean rooms.

“Excellent accommodations” “Quiet rooms” “Bed was comfortable”

Value

60/100
9 reviews

Fairly good value for money. Acceptable breakfast prices.

“Complimentary coffee” “Less expensive motels” “Decent price”

Breakfast

38/100
5 reviews

Breakfast is reasonably priced, but not good.

“No complimentary breakfast” “No continental breakfast” “Breakfast very disappointing”

Good to know

  • Great location

    “Quiet neighborhood” “Close to train station”

  • Clean

    “Clean rooms” “Clean hotel”

  • Great room

    “Excellent accommodations” “Quiet rooms”

  • Clean rooms

    “Rooms were clean” “Clean rooms”

Review highlights

Location

96/100
3 reviews

Great location.

“Quiet neighborhood” “Close to train station” “Nearby hospital”

Cleanliness

92/100
5 reviews

Clean rooms.

“Clean rooms” “Clean hotel” “Clean Room”

Service

84/100
8 reviews

Fantastic service.

“Excellent customer service” “Front desk was extremely courteous and friendly” “Staff very friendly and helpful”

Pool

81/100
5 reviews

Great pool.

“Indoor pool available” “Nice pool area” “Nice pool”

Room

79/100
11 reviews

Clean rooms.

“Excellent accommodations” “Quiet rooms” “Bed was comfortable”

Value

65/100
5 reviews

Fairly good value for money.

“Complimentary coffee” “Less expensive motels” “Great price”

Good to know

  • Fantastic service

    “Excellent customer service” “Front desk was extremely courteous and friendly”

Review highlights

Service

89/100
4 reviews

Fantastic service.

“Excellent customer service” “Front desk was extremely courteous and friendly” “Staff very friendly and helpful”

Good to know

  • Clean rooms

    “Rooms were clean” “Clean rooms”

  • Friendly service

    “Front desk was extremely courteous and friendly” “Staff very friendly and helpful”

  • Clean hotel facilities

    “Hotel was clean” “Clean hotel”

  • Comfortable beds

    “Good sleep experience” “Bed was comfortable”

Review highlights

Location

95/100
25 reviews

Great location and easy parking.

“Quiet neighborhood” “Close to train station” “Nearby hospital”

Cleanliness

90/100
45 reviews

Clean hotel facilities. Clean rooms.

“Clean rooms” “Clean hotel” “Clean Room”

Service

87/100
60 reviews

Adequately professional and very friendly service with good reception.

“Excellent customer service” “Front desk was extremely courteous and friendly” “Staff very friendly and helpful”

Pool

78/100
27 reviews

Great pool.

“Indoor pool available” “Nice pool area” “Nice pool”

Room

76/100
68 reviews

Tidy, up-to-date rooms with lovely beds and furniture. Bathrooms are not great.

“Excellent accommodations” “Quiet rooms” “Bed was comfortable”

Wellness

75/100
10 reviews

Great wellness & sports facilities.

“Huge hot tub”

Value

59/100
39 reviews

Fairly good value for money. Acceptable breakfast prices. Expensive restaurant.

“Complimentary coffee” “Less expensive motels” “Great price”

Amenities

50/100
10 reviews

Okay buildings with a bad entrance area.

“New furnishings and decor” “Close to the office” “Nice hallways”

Breakfast

34/100
29 reviews

Breakfast is reasonably priced, but not good.

“No complimentary breakfast” “No continental breakfast” “Breakfast very disappointing”

WiFi

33/100
6 reviews

Bad internet service.

“Choppy wifi” “Sporadic wifi”

Good to know

  • Great location

    “Quiet neighborhood” “Close to train station”

  • Clean

    “Clean rooms” “Clean hotel”

  • Clean rooms

    “Rooms were clean” “Clean rooms”

  • Great room

    “Excellent accommodations” “Quiet rooms”

Review highlights

Location

96/100
6 reviews

Great location.

“Quiet neighborhood” “Close to train station” “Nearby hospital”

Cleanliness

92/100
8 reviews

Clean rooms.

“Clean rooms” “Clean hotel” “Clean Room”

Service

84/100
6 reviews

Fantastic service.

“Excellent customer service” “Front desk was extremely courteous and friendly” “Staff very friendly and helpful”

Pool

78/100
4 reviews

Great pool.

“Indoor pool available” “Nice pool area” “Nice pool”

Room

76/100
9 reviews

Clean rooms.

“Excellent accommodations” “Quiet rooms” “Bed was comfortable”

Comfort

70/100
5 reviews

Rather comfortable.

“Quiet neighborhood” “Quiet rooms” “Bed was comfortable”

Value

60/100
5 reviews

Fairly good value for money.

“Free soda” “Less expensive motels” “Decent price”

Good to know

  • Bad breakfast

    “No complimentary breakfast” “No continental breakfast”

  • Great pool

    “Indoor pool available” “Nice pool area”

  • Fantastic service

    “Excellent customer service” “Front desk was extremely courteous and friendly”

  • Clean rooms

    “Rooms were clean” “Clean rooms”

Review highlights

Cleanliness

89/100
5 reviews

Clean rooms.

“Clean rooms” “Clean hotel” “Clean Room”

Service

88/100
9 reviews

Fantastic service.

“Excellent customer service” “Front desk was extremely courteous and friendly” “Staff very friendly and helpful”

Room

80/100
10 reviews

Clean rooms.

“Excellent accommodations” “Quiet rooms” “Bed was comfortable”

Pool

78/100
6 reviews

Great pool.

“Indoor pool available” “Nice pool area” “Nice pool”

Value

60/100
9 reviews

Fairly good value for money. Acceptable breakfast prices.

“Complimentary coffee” “Included for the price” “Less expensive motels”

Breakfast

38/100
5 reviews

Breakfast is reasonably priced, but not good.

“No complimentary breakfast” “No continental breakfast” “Breakfast very disappointing”

Good to know

  • Great location

    “Quiet neighborhood” “Close to train station”

  • Clean

    “Clean rooms” “Clean hotel”

  • Great room

    “Excellent accommodations” “Quiet rooms”

  • Clean rooms

    “Rooms were clean” “Clean rooms”

Review highlights

Location

96/100
3 reviews

Great location.

“Quiet neighborhood” “Close to train station” “Nearby hospital”

Cleanliness

92/100
5 reviews

Clean rooms.

“Clean rooms” “Clean hotel” “Clean Room”

Service

84/100
8 reviews

Fantastic service.

“Excellent customer service” “Front desk was extremely courteous and friendly” “Staff very friendly and helpful”

Pool

81/100
5 reviews

Great pool.

“Indoor pool available” “Nice pool area” “Nice pool”

Room

79/100
11 reviews

Clean rooms.

“Excellent accommodations” “Quiet rooms” “Bed was comfortable”

Value

65/100
5 reviews

Fairly good value for money.

“Complimentary coffee” “Less expensive motels” “What we expected for the price”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn & Suites Carol Stream

3.5 out of 5.Based on 124 guest reviews, Average

Property Description

Hotel in the western suburbs of Chicago. Carol Stream Holiday Inn is just a short distance to downtown Chicago via your car/bus or via the Wheaton Metra train station. We offer a large indoor pool with hot tub. All of our deluxe guest rooms feature mini refrigerators with freezers, coffee makers, complimentary high speed wireless internet in your guest room & all additional areas of the hotel. Our 2 room suites also have microwaves. Our restaurant/bar offers reasonable priced daily breakfast buffet, Sunday brunch, express lunch offered Monday-Friday or full menu offered. Complimentary hotel shuttle 7am til 9pm available to take you anywhere within a 5 mile radius of our hotel.

Green Sustainability

Green Engage

Details / Other Expenses

Check In:3:00 PM
Check Out:12:00 pm
Year of Last Renovation:2007
Floors:4
Rooms:188
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:150
Handicap Rooms:
Suites:44
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:9 View Spaces
Meeting Space:10000 sq. feet
Banquet Space:Holds 250 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:3.0 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:7am-12am
Pool Info:
Indoor Pool6:00 am - 11:00 pm
Policies / Expenses
Cancellation:
48 hour
Nightly Parking:0
Typical Group Deposit:25%
Total Taxes:11.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax:11.00%
Food and Beverage Tax: 8.00%
Audio Visual Tax: 8.00%
Rooms Wireless Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Food and Beverage Service Charge:18.00 Per Function
Audio Visual Service Charge: 8.00 Per Item
Avg. Continental Breakfast Cost: 5.95 Per Person
Avg. Plated Breakfast Cost:10.95 Per Person
Avg. Buffet Breakfast Cost:10.95 Per Person
Avg. Plated Lunch Cost:15.00 Per Person
Avg. Buffet Lunch Cost:15.00 Per Person
Avg. Boxed Lunch Cost:11.50 Per Person
Avg. Plated Dinner Cost:18.00 Per Person
Avg. Buffet Dinner Cost:18.00 Per Person
Morning Break Cost: 5.95 Per Person
Afternoon Break Cost: 5.95 Per Person
Banquet Gallon of Coffee:30.00 Per Item
Banquet Soda: 2.00 Per Item
Banquet Bottled Water: 2.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Child facilities
  • Clothes drying
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail
  • Wedding Chapel

Airport & Shuttle Information

O'Hare 17 mi. sw of hotel. Midway 25 mi. nw of hotel. Discounted Chauffeur Service available. Hotel offers Complimentary shuttle service within 5 miles of hotel.

Local Shuttle Info: Hotel offers complimentary shuttle service within 5 miles of hotel.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Alberto's Restaurant full service Mon-Fri 6:00 am - 10:00 pmSat-Sun 7:00 am - 10:00 pm

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

Previously known as:
Holiday Inn & Suites, Holiday Inn Hotel & Suites

Hotel Rate Trends at Holiday Inn & Suites Carol Stream

Rate fluctuations of Holiday Inn & Suites Carol Stream

The chart above shows averages of prices for both group rates and the best individual traveler rates our rate checker could find at the time the group offer was placed. The lowest group rate shown is 35.9% in August 2014 and the highest average individual rate is $130 in the month of November 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn & Suites Carol Stream in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Holiday Inn & Suites Carol Stream

Below are the meeting, banquet, conference and event spaces at Holiday Inn & Suites Carol Stream.

Feel free to use the Holiday Inn & Suites Carol Stream meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Carol Stream event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Stratford Ballroom80 x 48 x 123840--/280--20010080100--/--400350--
Close This

Stratford Ballroom

Room Type:
Ballroom
Total Size:
3840 Sq. Feet
Dimensions:
80 x 48 x 12 Ft.
Floor Level:
Ground Level
Columns:
0
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
$1000.00 USD
Full Day Rental:
$1000.00 USD
Photo of Stratford Ballroom
Majestic Reception Tent83 x 50 x 04150--/300----------30/--400----
Close This

Majestic Reception Tent

Room Type:
Ballroom
Total Size:
4150 Sq. Feet
Dimensions:
83 x 50 x 0 Ft.
Floor Level:
1
Columns:
3
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$1000.00 USD
Full Day Rental:
$1000.00 USD
Majestic Reception Tent Meeting Space Thumbnail 1
Majestic Reception Tent Meeting Space Thumbnail 2
Majestic Reception Tent Meeting Space Thumbnail 3
Photo of Majestic Reception Tent
Fox Valley25 x 27 x 867550/--3532--2230--/--50----
Close This

Fox Valley

Room Type:
General Meeting Room
Total Size:
675 Sq. Feet
Dimensions:
25 x 27 x 8 Ft.
Floor Level:
1
Columns:
1
Windows:
0
Natural Light?:
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Fox Valley Meeting Space Thumbnail 1
Fox Valley Meeting Space Thumbnail 2
Photo of Fox Valley

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