CROWNE PLAZA ALBUQUERQUE

1901 University Blvd. Ne, Albuquerque, NM 87102 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Suburban Hotel in Bernalillo County
35.10618 -106.62397
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Average
3.5/ 5

Based on 139 guest reviews

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  • Includes an outdoor pool
  • The Avg. Group Saves 25.3%!
  • Access to gym on-site
  • Hotel has 261 rooms
  • 12 floors in property
  • Check out time: 12pm
  • Group booking rating of 10.0/10
  • Hotel has 19 meeting rooms

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Include Discounts:

Room Types

Check Rates1 King and 1 Sofa Bed
Non-Smoking
Check Rates2 Beds Executive
Non-Smoking
Check Rates2 Beds Executive Breakfast For Up To 2 Adults Included Value Limit May Apply
Non-Smoking
Check Rates2 Beds Executive Non-SmokingSavings
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Breakfast For Up To 2 Adults Included Value Limit May Apply
Non-Smoking
Check Rates2 Queen Beds Non-SmokingSavings
Non-Smoking
Check RatesExecutive 1 King Bed
Non-Smoking
Check RatesExecutive 2 Beds
Non-Smoking
Check RatesKing Executive
Non-Smoking
Check RatesKing Executive Breakfast For Up To 2 Adults Included Value Limit May Apply
Non-Smoking
Check RatesKing Executive Non-SmokingSavings
Non-Smoking
Check RatesKing with Sofa Bed
Non-Smoking
Check RatesKing with Sofa Bed Breakfast For Up To 2 Adults Included Value Limit May Apply
Non-Smoking
Check RatesKing with Sofa Bed Non-SmokingSavings
Non-Smoking
Check RatesStandard Room Breakfast For Up To 2 Adults Included Value Limit May Apply
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesStandard RoomSavings
Non-Smoking

Local Attractions

UNM, Isotopes Park, in the middle of 3 areas, 10 minutes to Uptown shopping district, Downtown is 10 minutes, Old Town is 10 minutesInterstate 25 and 40

Summary of Verified Reviews

Summary of 335 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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76
Good

Good business hotel. Easily accessible by car and offers nearby parking areas. Comfortable beds. Clean hotel facilities. Fair breakfast prices.

“The business center was very good” “Bed clean”

Great Business Hotel Top 13% in city
Great City Hotel Top 13% in city

Good to know

  • Poor bathroom

    “No hair dryer in the room” “Toilets don't flush”

  • Dirty bathroom

    “Dirty hand towel” “Bathroom sink was dirty”

  • Noisy

    “Noise from highway” “Noisy environment”

  • Comfortable beds

    “Large bed” “Bed clean”

Review highlights

Breakfast

85/100
19 reviews

Great and affordable breakfast.

“Good breakfast” “Good breakfast in the restaurant” “Complementary breakfast”

Service

74/100
100 reviews

Service and reception relatively professional and friendly but housekeeping is not great. Room service is perfect.

“Informed guest services” “Friendly staff” “Fantastic bartender”

Location

72/100
59 reviews

Great location. Easy car access but inadequate parking.

“Convenient to freeway access” “Close to the airport” “Plenty of parking”

Value

66/100
31 reviews

Fairly good value for money. Fair breakfast prices.

“Including computer and printer access” “Reasonable signal strength” “Free coffee”

Cleanliness

66/100
70 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Clean towels every day” “Nice clean place to stay” “Clean smell”

Amenities

65/100
40 reviews

Entrance area is ok. Hotel building and grounds are alright.

“Ample outdoor space” “Far from office” “Noisy environment”

Comfort

56/100
69 reviews

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and terrible A/C.

“Noise from highway” “Noisy environment” “Big messy noisy construction site”

Room

55/100
153 reviews

Rooms are okay but run-down. Small rooms and dirty bathrooms. Excellent beds and great views. Unimpressive balconies and bad TVs. Awful A/C, minibars, and furniture.

“Excellent accommodations” “Television was not working” “Air conditioner did not work”

Vibe

50/100
35 reviews

Decent vibe. Entrance area is ok. Hotel is outdated. Relatively friendly Atmosphere. Good for business people. Good choice for a city trip.

“Old flat screen TV” “Outdated motel” “Make you feel welcomed”

WiFi

42/100
14 reviews

Bad internet service.

“Without internet” “Weak signal” “Lousy internet connection”

Ranked top 45% by couples, with a score of 80

Good to know

  • Noisy

    “Noise from highway” “Noisy environment”

  • Great reception

    “Reception friendly”

  • Comfortable beds

    “Large bed” “Bed clean”

  • Tasty breakfast

    “Good breakfast” “Good breakfast in the restaurant”

Review highlights

Breakfast

85/100
4 reviews

Tasty breakfast.

“Good breakfast” “Good breakfast in the restaurant” “Complementary breakfast”

Pool

77/100
6 reviews

Great pool.

“Huge pool” “Especially loved the big pool” “Nice pool”

Service

74/100
16 reviews

Reception is decent, with overall friendly and professional service.

“Informed guest services” “Friendly staff” “Fantastic bartender”

Cleanliness

68/100
7 reviews

Room cleanliness is acceptable.

“Very clean, well maintained place.” “Big messy noisy construction site” “Dirty hand towel”

Location

67/100
10 reviews

Location is ok.

“Close to main roads” “Close to the airport” “Noise from highway”

Bar

67/100
3 reviews

Standard bar.

“Big cocktail” “Free coffee” “No tea”

Room

55/100
32 reviews

Rooms are quite clean and beds are standard. Tiny rooms with unacceptable bathrooms.

“Excellent accommodations” “Television was not working” “Air conditioner did not work”

Vibe

55/100
5 reviews

Decent vibe.

“Old flat screen TV” “Outdated motel” “Make you feel welcomed”

Comfort

53/100
19 reviews

Beds are decent and generally comfortable. Small, loud rooms.

“Noise from highway” “Noisy environment” “Big messy noisy construction site”

Ranked top 63% by families, with a score of 72

Good to know

  • Poor bathroom

    “No hair dryer in the room” “Toilets don't flush”

  • Tasty breakfast

    “Good breakfast” “Good breakfast in the restaurant”

  • Friendly service

    “Friendly staff” “Reception friendly”

  • Fantastic service

    “Informed guest services” “Friendly staff”

Review highlights

Breakfast

84/100
5 reviews

Tasty breakfast.

“Good breakfast” “Good breakfast in the restaurant” “Complementary breakfast”

Pool

77/100
7 reviews

Great pool.

“Huge pool” “Especially loved the big pool” “Nice pool”

Service

74/100
12 reviews

Friendly service.

“Informed guest services” “Friendly staff” “Fantastic bartender”

Location

73/100
4 reviews

Great location.

“Convenient to freeway access” “Close to the airport” “Plenty of parking”

Cleanliness

62/100
12 reviews

Room cleanliness is acceptable.

“Clean towels every day” “Nice clean place to stay” “Big messy noisy construction site”

Amenities

61/100
7 reviews

Average hotel building.

“Ample outdoor space” “Noisy environment” “Big messy noisy construction site”

Comfort

51/100
10 reviews

Somewhat comfortable and acceptably sized rooms.

“Noise from highway” “Noisy environment” “Big messy noisy construction site”

Vibe

48/100
6 reviews

Poor vibe.

“Old flat screen TV” “Loud music” “Outdated motel”

Room

46/100
25 reviews

Unpleasant bathrooms and run-down, but large enough and decently clean, rooms.

“Air conditioner did not work” “Heater, it's loud” “No hair dryer in the room”

Ranked top 28% by business travelers, with a score of 81

Good to know

  • Comfortable beds

    “Large bed” “Bed clean”

  • Great location

    “Convenient to freeway access” “Close to the airport”

  • Friendly service

    “Friendly staff” “Reception friendly”

  • Fantastic service

    “Informed guest services” “Friendly staff”

Review highlights

Service

75/100
11 reviews

Friendly service.

“Informed guest services” “Friendly staff” “Fantastic bartender”

Location

73/100
13 reviews

Great location.

“Convenient to freeway access” “Close to the airport” “Plenty of parking”

Cleanliness

69/100
8 reviews

Room cleanliness is acceptable.

“Nice clean place to stay” “Clean smell” “Big messy noisy construction site”

Amenities

67/100
9 reviews

Average hotel building.

“Ample outdoor space” “Easy access to facilities” “Noisy environment”

Room

60/100
14 reviews

Awesome beds, and reasonably clean rooms.

“Excellent accommodations” “Television was not working” “Air conditioner did not work”

Comfort

60/100
5 reviews

Relatively comfortable, with good beds.

“Noise from highway” “Noisy environment” “Big messy noisy construction site”

Ranked top 67% by solo travelers, with a score of 71

Good to know

  • Great location

    “Convenient to freeway access” “Close to the airport”

  • Fantastic service

    “Informed guest services” “Friendly staff”

Review highlights

Location

74/100
7 reviews

Great location.

“Convenient to freeway access” “Close to the airport” “Plenty of parking”

Service

73/100
7 reviews

Fantastic service.

“Informed guest services” “Friendly staff” “Fantastic bartender”

Room

60/100
11 reviews

Room is all right.

“Fabulous pillows” “Excellent accommodations” “Air conditioner did not work”

Comfort

60/100
5 reviews

Comfortable.

“Noise from highway” “Noisy environment” “Big messy noisy construction site”

Good to know

  • Dirty bathroom

    “Dirty hand towel” “Bathroom sink was dirty”

  • Poor bathroom

    “No hair dryer in the room” “Toilets don't flush”

  • Noisy

    “Noise from highway” “Noisy environment”

  • Comfortable beds

    “Large bed” “Bed clean”

Review highlights

Breakfast

84/100
18 reviews

Great and affordable breakfast.

“Good breakfast” “Good breakfast in the restaurant” “Complementary breakfast”

Service

74/100
100 reviews

Service and reception relatively professional and friendly but housekeeping is not great. Room service is perfect.

“Informed guest services” “Friendly staff” “Fantastic bartender”

Location

71/100
57 reviews

Great location. Easy car access but inadequate parking.

“Convenient to freeway access” “Close to the airport” “Plenty of parking”

Cleanliness

66/100
70 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Very clean, well maintained place.” “Clean towels every day” “Big messy noisy construction site”

Amenities

62/100
37 reviews

Entrance area is ok. Hotel building and grounds are alright.

“Ample outdoor space” “Easy access to facilities” “Noisy environment”

Comfort

57/100
67 reviews

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and terrible A/C.

“Noise from highway” “Noisy environment” “Big messy noisy construction site”

Room

55/100
148 reviews

Rooms are okay but run-down. Small rooms and dirty bathrooms. Excellent beds and great views. Unimpressive balconies and bad TVs. Bad minibars and A/C.

“Excellent accommodations” “Television was not working” “Air conditioner did not work”

Vibe

50/100
35 reviews

Decent vibe. Entrance area is ok. Hotel is outdated. Relatively friendly Atmosphere.

“Old flat screen TV” “Loud music” “Outdated motel”

WiFi

40/100
13 reviews

Bad internet service.

“Without internet” “Weak signal” “Lousy internet connection”

Ranked top 42% by couples, with a score of 80

Good to know

  • Great reception

    “Reception friendly”

  • Noisy

    “Noise from highway” “Noisy environment”

  • Comfortable beds

    “Large bed” “Bed clean”

  • Tasty breakfast

    “Good breakfast” “Good breakfast in the restaurant”

Review highlights

Breakfast

85/100
4 reviews

Tasty breakfast.

“Good breakfast” “Good breakfast in the restaurant” “Complementary breakfast”

Pool

77/100
6 reviews

Great pool.

“Huge pool” “Especially loved the big pool” “Nice pool”

Service

74/100
16 reviews

Reception is decent, with overall friendly and professional service.

“Informed guest services” “Friendly staff” “Fantastic bartender”

Cleanliness

68/100
7 reviews

Room cleanliness is acceptable.

“Clean towels every day” “Nice clean place to stay” “Big messy noisy construction site”

Location

66/100
9 reviews

Location is ok.

“Convenient to freeway access” “Close to the airport” “Noise from highway”

Room

55/100
30 reviews

Rooms and beds are adequate. Poor bathroom.

“Excellent accommodations” “Television was not working” “Air conditioner did not work”

Comfort

55/100
18 reviews

Rooms adequately-sized and relatively comfortable but too noisy.

“Noise from highway” “Noisy environment” “Big messy noisy construction site”

Vibe

55/100
5 reviews

Decent vibe.

“Old flat screen TV” “Loud music” “Outdated motel”

Ranked top 59% by families, with a score of 73

Good to know

  • Poor bathroom

    “No hair dryer in the room” “Toilets don't flush”

  • Tasty breakfast

    “Good breakfast” “Good breakfast in the restaurant”

  • Friendly service

    “Friendly staff” “Reception friendly”

  • Fantastic service

    “Informed guest services” “Friendly staff”

Review highlights

Breakfast

84/100
5 reviews

Tasty breakfast.

“Good breakfast” “Good breakfast in the restaurant” “Complementary breakfast”

Pool

77/100
7 reviews

Great pool.

“Huge pool” “Especially loved the big pool” “Nice pool”

Service

74/100
12 reviews

Friendly service.

“Informed guest services” “Friendly staff” “Fantastic bartender”

Location

73/100
4 reviews

Great location.

“Convenient to freeway access” “Close to the airport” “Plenty of parking”

Cleanliness

62/100
12 reviews

Room cleanliness is acceptable.

“Very clean, well maintained place.” “Clean towels every day” “Big messy noisy construction site”

Amenities

61/100
7 reviews

Average hotel building.

“Ample outdoor space” “Far from office” “Noisy environment”

Comfort

51/100
10 reviews

Somewhat comfortable and acceptably sized rooms.

“Noise from highway” “Noisy environment” “Big messy noisy construction site”

Vibe

48/100
6 reviews

Poor vibe.

“Old flat screen TV” “Loud music” “Outdated motel”

Room

46/100
25 reviews

Unpleasant bathrooms and run-down, but large enough and decently clean, rooms.

“Air conditioner did not work” “Heater, it's loud” “No hair dryer in the room”

Ranked top 25% by business travelers, with a score of 81

Good to know

  • Comfortable beds

    “Large bed” “Bed clean”

  • Great location

    “Convenient to freeway access” “Close to the airport”

  • Friendly service

    “Friendly staff” “Reception friendly”

  • Fantastic service

    “Informed guest services” “Friendly staff”

Review highlights

Service

75/100
11 reviews

Friendly service.

“Informed guest services” “Friendly staff” “Fantastic bartender”

Location

73/100
13 reviews

Great location.

“Convenient to freeway access” “Close to the airport” “Plenty of parking”

Cleanliness

69/100
8 reviews

Room cleanliness is acceptable.

“Very clean, well maintained place.” “Clean smell” “Big messy noisy construction site”

Amenities

67/100
9 reviews

Average hotel building.

“Ample outdoor space” “Back lot next to the” “Noisy environment”

Room

60/100
14 reviews

Awesome beds, and reasonably clean rooms.

“Excellent accommodations” “Television was not working” “Air conditioner did not work”

Comfort

60/100
5 reviews

Relatively comfortable, with good beds.

“Noise from highway” “Noisy environment” “Big messy noisy construction site”

Ranked top 64% by solo travelers, with a score of 72

Good to know

  • Great location

    “Convenient to freeway access” “Close to the airport”

  • Fantastic service

    “Informed guest services” “Friendly staff”

Review highlights

Location

74/100
7 reviews

Great location.

“Convenient to freeway access” “Close to the airport” “Plenty of parking”

Service

73/100
7 reviews

Fantastic service.

“Informed guest services” “Friendly staff” “Fantastic bartender”

Room

60/100
11 reviews

Room is all right.

“Excellent accommodations” “Air conditioner did not work” “Heater, it's loud”

Comfort

60/100
5 reviews

Comfortable.

“Noise from highway” “Noisy environment” “Big messy noisy construction site”

Review Semantics by TrustYou

Customer Reviews of Crowne Plaza Albuquerque

3.5 out of 5.Based on 139 guest reviews, Average

Property Description

The Crowne Plaza Albuquerque is conveniently located in the University area of the city. The hotel reflects the flavor and history of New Mexico along with friendly Southwestern hospitality. The hotel is situated on 14 acres of tree-lined landscape. Come and experience our resort-like facility. Featuring an outdoor courtyard, Olympic sized outdoor pool and in the second courtyard, a state of the art fitness center and full sized indoor pool. We have 3 eating establishments on property: The Ranchers Club, recipient of the DiRoNA award, is New Mexico's fine dining experience. The Ranchers Lounge features humidor, martinis, fine wine and nightly live piano entertainment. The Casa Chaco features contemporary New Mexican cuisine with a wonderful view of the Sandia Mountains. The Cantina is festive, offering the best margaritas and happy hour in Albuquerque. We have approximately 26,000 square feet of meeting space in 23 rooms to accommodate up to 1,000 people.

Details / Other Expenses

Check In:3pm
Check Out:12pm
Year of Last Renovation:2008
Floors:12
Rooms:261
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:261
Handicap Rooms:
Suites:2
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:19
Meeting Space:26000 sq. feet
Banquet Space:Holds 2500 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.5 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:2pm-11pm
Policies / Expenses
Cancellation:
48 hours for individual resvGroup - 30 days or less 100%
Nightly Parking:0
Typical Group Deposit:20%
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
Occupancy Tax: 6.00%
GST: Goods and Services Tax: 7.00 GST %
Food and Beverage Tax: 7.00%
Audio Visual Tax: 7.00%
Other Tax: 7.00%
Porterage Fee: 5.00 Per Stay (Not mandatory)
Food and Beverage Service Charge:21.00%
Audio Visual Service Charge:21.00%
Banquet Bartender Fees:75.00 Per Function
Chef Attendant Fees:75.00 Per Item
Avg. Continental Breakfast Cost:13.00 Per Person
Avg. Plated Breakfast Cost:15.00 Per Person
Avg. Buffet Breakfast Cost:21.00 Per Person
Avg. Plated Lunch Cost:16.00 Per Person
Avg. Buffet Lunch Cost:24.00 Per Person
Avg. Boxed Lunch Cost:20.00 Per Person
Avg. Plated Dinner Cost:30.00 Per Person
Avg. Buffet Dinner Cost:34.00 Per Person
Morning Break Cost: 7.00 Per Person
Afternoon Break Cost: 7.00 Per Person
Banquet Gallon of Coffee:42.00 Per Person
Banquet Soda: 3.00 Per Item
Banquet Bottled Water: 3.00 Per Item
Banquet Hosted Bar:13.50 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres:22.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pet Friendly rooms available


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Car rental
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

6 miles and 10 minutes to Albuquerque Sunport Sunport Shuttle available $12-15 one way,Taxi $15 one way

Local Shuttle Info: Sunport Shuttle Service is available 24 hours 866-505-49666 miles $12-15

Airport Shuttle? Sorry, no airport shuttle available.

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Previously known as:
Hilton Albuquerque

Seasonality and Projections at Crowne Plaza Albuquerque

Rate fluctuations of Crowne Plaza Albuquerque

The chart above shows fluctuations of prices for both group rates and the best individual traveler prices our rate checker could find at the time the group offer was placed. The lowest group/meeting rate displayed is 40.6% in the month of May 2014 and the highest average individual rate is $230 in the month of October 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Albuquerque in a month when rates are lower.

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