LENOX THE

61 Exeter St., Boston, MA 02116 United States (USA)
View Map Reservations: 1-800-230-4134
4.5 Star Downtown Hotel in Suffolk County
42.34928-71.07941
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Very Good
4.5/ 5

Based on 2774 guest reviews

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  • 214 rooms in hotel
  • 11 floors in property
  • 4 suites in property
  • Check-in time: 3:00PM
  • Check-out time: 12:00PM
  • Group score of 7.5/10
  • 6 meeting rooms in hotel

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Room Types

Check Rates2 Queen Beds Free WiFi Large HDTV Complimentary Water Fridge Hermanmiller Chair Marble Bath Beekman
Non-Smoking
Check Rates2 Queen Beds Free WiFi Large HDTV Complimentary Water Fridge Hermanmiller Chair Marble Bath Loccitan
Non-Smoking
Check RatesClassic Room 1 Queen Bed
Non-Smoking
Check RatesClassic Room 1 Queen Bed Rate
Non-Smoking
Check RatesExecutive Room 2 Queen Beds Fireplace
Non-Smoking
Check RatesExecutive Room 2 Queen Beds Fireplace Rate
Non-Smoking
Check RatesExecutive Room Fireplace
Non-Smoking
Check RatesExecutive Room Fireplace Rate
Non-Smoking
Check RatesJudy Garland Suite New Spacious King Bed Suite Lg Living Area Free WiFi Nightly Turndown
Non-Smoking
Check RatesJunior Suite 1 King Bed
Non-Smoking
Check RatesJunior Suite 1 King Bed Rate
Non-Smoking
Check RatesJunior Suite 2 Queen Beds
Non-Smoking
Check RatesJunior Suite 2 Queen Beds Rate
Non-Smoking
Check RatesKing Suite WiFi Living Room Airbath
Non-Smoking
Check RatesLux King Free WiFi Large HDTV Complimentary Water Fridge Hermanmiller Chair Marble Bath Loccitane
Non-Smoking
Check RatesLux King Free WiFi Large HDTV Complimentary Water Fridge Marble Bath Beekman1802 Spacious 425 Sq Ft
Non-Smoking
Check RatesLux Kng Free WiFi Lrg HDTV Complimentary H2o Fridge Wood Frplce Beekman1802 Spacious Crner 450sqft
Non-Smoking
Check RatesPenthouse Suite Wood Burning Fireplace Full Living Room and Flat Screen Tvs Free WiFi
Non-Smoking
Check RatesQueen Free WiFi Large HDTV Complimentary Water Fridge Hermanmiller Chair Marble Bath Loccitane
Non-Smoking
Check RatesSuperior Room 1 King Bed
Non-Smoking
Check RatesSuperior Room 1 King Bed Rate
Non-Smoking
Check RatesSuperior Room 2 Queen Beds
Non-Smoking
Check RatesSuperior Room 2 Queen Beds Rate
Non-Smoking

Local Attractions

Trinity Church, the Prudential Center, Newbury Street (with its cafes, restaurants, and world-class shops), Copley Place, the Boston Public Library, and the Hynes Convention Center. We are only minutes from The New England Aquarium, Museum of Fine Arts, Fenway Park, and the Public Garden.

Summary of Verified Reviews

Summary of 1,707 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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92
Excellent

Excellent business hotel. Near to the city centre with good shopping options nearby. Great reception. Popular among families.

“Excelent wifi” “Sweet lemon”

Excellent Overall Ranking Top 2% in city
Excellent Business Hotel Top 2% in city
Excellent Boutique Hotel Top 2% in city
Best Dining Experience In City
Best Restaurants & Bars In City

Good to know

  • Friendly service

    “Staff superb and couldn't have been more helpful” “People working there were nothing but friendly and extremely helpful”

  • Friendly atmosphere

    “Fabulous ambience” “Beautiful aesthetics in the lobby”

  • Hotel is outdated

    “Old building” “Older rooms”

  • Poor bathroom

    “Bath tub would not drain” “Broken toilet”

Review highlights

Location

96/100
568 reviews

Great location. Near downtown with great sightseeing and shopping. Accessible by car, but parking is awful and costly. Great nearby restaurants and bars with excellent excursions. Close to public transport and the train.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

94/100
745 reviews

Reception and restaurant service are professional and friendly. Room service is perfect.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Food

84/100
159 reviews

Pleasant dining in an affordable restaurant with a good menu and tasty desserts.

“Delicious little cookies” “Delicious steak” “Amazing dining”

WiFi

84/100
43 reviews

Fast and cheap WiFi.

“Excelent wifi” “Wifi included” “Free wifi”

Bar

80/100
115 reviews

Great, affordable bar with good drinks. Good wines.

“Free ice tea and cookies” “Complimentary bottle of wine” “Complementary drink”

Vibe

77/100
238 reviews

Awesome vibe. Friendly atmosphere. Hotel is outdated. Stylish Hotel. Pleasant entrance area. Luxurious Hotel. Good for business people. Nice boutique hotel. Luxury hotel.

“Delighted by the deluxe accommodations” “Fabulous ambience” “Decor is very beautiful”

Room

65/100
498 reviews

Decently sized rooms, but neglected. Rooms are clean with comfortable beds, stylish furniture and pleasant views. Small but clean bathrooms. Outdated rooms with bad kitchenettes, minibars and A/C.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Breakfast

56/100
60 reviews

Breakfast is decent but expensive.

“Complimentary morning coffee” “We enjoyed two breakfasts at City” “No breakfast buffet”

Wellness

44/100
20 reviews

Poor wellness & sports facilities. Average fitness area.

“Very small gym” “Gym could be better” “Gym left something to be desired”

Pool

0/100
8 reviews

Bad pool.

“No hot tub or pool” “No pool”

Ranked top 3% by couples, with a score of 93

Good to know

  • Poor access to parking

    “No parking” “Ridiculous price for parking”

  • Expensive parking

    “Parking too expensive” “Expensive parking”

  • Great view

    “Wonderful view of the city” “View was great”

  • Affordable beverage prices

    “Free ice tea and cookies” “Complimentary bottle of wine”

Review highlights

Location

96/100
122 reviews

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Expensive, terrible parking.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

95/100
169 reviews

Service is professional and friendly.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

WiFi

87/100
7 reviews

Good internet service.

“Excelent wifi” “Wifi included” “Free wifi”

Bar

77/100
27 reviews

Excellent bar with great prices.

“Free ice tea and cookies” “Complimentary bottle of wine” “Complementary drink”

Vibe

77/100
52 reviews

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Hotel is outdated.

“Delighted by the deluxe accommodations” “Fabulous ambience” “Decor is very beautiful”

Room

64/100
110 reviews

Room size is alright; bathrooms are small, and rooms poorly-maintained. Rooms are clean with comfortable beds, stylish furniture and pleasant views.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Breakfast

56/100
14 reviews

Breakfast is average.

“We enjoyed two breakfasts at City” “Breakfast options in the hotel restaurant are wonderful” “Breakfast was also expensive”

Ranked top 1% by families, with a score of 92

Good to know

  • Old rooms

    “Older rooms” “Old Bathroom”

  • Clean hotel facilities

    “Hotel was clean and cosy” “Hotel was very comfortable and clean”

  • Bad kitchenette

  • Hotel is outdated

    “Old building” “Older rooms”

Review highlights

Location

95/100
106 reviews

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

92/100
130 reviews

Efficient, friendly service with a nice reception.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

WiFi

77/100
10 reviews

Good internet service.

“Excelent wifi” “Wifi included” “Free wifi”

Vibe

70/100
34 reviews

Awesome vibe. Hotel is outdated. Friendly atmosphere. Stylish Hotel. Pleasant entrance area.

“Delighted by the deluxe accommodations” “Fabulous ambience” “Decor is very beautiful”

Room

63/100
85 reviews

Moderately-sized rooms but bathrooms are small. Tidy rooms with great furniture and excellent beds. Rooms are outdated and badly-maintained, with poor kitchenettes.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Breakfast

59/100
9 reviews

Breakfast is average.

“Complimentary morning coffee” “We enjoyed two breakfasts at City” “No breakfast”

Ranked top 14% by business travelers, with a score of 89

Good to know

  • Free internet

    “Free Wi-fi” “Free Internet”

  • Good internet service

    “Excelent wifi” “Wifi included”

  • Stylish Hotel

    “Tastefully decorated lobby” “Lovely old building”

  • Friendly atmosphere

    “Fabulous ambience” “Beautiful aesthetics in the lobby”

Review highlights

Location

97/100
20 reviews

Great location.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

95/100
28 reviews

Friendly service.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

WiFi

84/100
5 reviews

Fast and cheap WiFi.

“Excelent wifi” “Wifi included” “Free wifi”

Vibe

79/100
16 reviews

Awesome vibe. Friendly atmosphere. Stylish Hotel.

“Delighted by the deluxe accommodations” “Fabulous ambience” “Decor is very beautiful”

Value

67/100
11 reviews

Fairly good value for money. Free internet.

“Free ice tea and cookies” “Complimentary bottle of wine” “Complimentary bottled water”

Room

62/100
27 reviews

Rooms are an okay size but the bathrooms are unacceptable.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Comfort

61/100
14 reviews

Somewhat comfortable and acceptably sized rooms.

“Ventilation was soothing” “Cramped closet” “Thin mattress pad”

Ranked top 13% by solo travelers, with a score of 87

Good to know

  • Clean rooms

    “Rooms were clean and well appointed” “Beds clean and comfortable”

  • Professional service

    “Staff was friendly and helpful thorough” “Efficient check in”

  • Bar is awesome

    “Free ice tea and cookies” “Complimentary bottle of wine”

  • Friendly atmosphere

    “Fabulous ambience” “Beautiful aesthetics in the lobby”

Review highlights

Location

95/100
20 reviews

Great location.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

94/100
29 reviews

Service is professional and friendly.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Bar

75/100
7 reviews

Bar is awesome.

“Free ice tea and cookies” “Complimentary bottle of wine” “Complementary drink”

Vibe

75/100
13 reviews

Awesome vibe. Friendly atmosphere.

“Delighted by the deluxe accommodations” “Fabulous ambience” “Decor is very beautiful”

Room

56/100
26 reviews

Small, clean, decent rooms and bad bathrooms.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Breakfast

48/100
7 reviews

Bad breakfast.

“No breakfast options” “No breakfast buffet” “Breakfast was also expensive”

Good to know

  • Friendly service

    “Staff superb and couldn't have been more helpful” “People working there were nothing but friendly and extremely helpful”

Review highlights

Service

95/100
13 reviews

Friendly service.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Location

95/100
7 reviews

Great location.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Room

64/100
11 reviews

Room is all right.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Comfort

62/100
4 reviews

Comfortable.

“Ventilation was soothing” “Cramped closet” “Thin mattress pad”

Good to know

  • Friendly service

    “Staff superb and couldn't have been more helpful” “People working there were nothing but friendly and extremely helpful”

  • Friendly atmosphere

    “Fabulous ambience” “Beautiful aesthetics in the lobby”

  • Poor bathroom

    “Bath tub would not drain” “Broken toilet”

  • Professional service

    “Staff was friendly and helpful thorough” “Efficient check in”

Review highlights

Service

95/100
658 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service is average.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Location

95/100
479 reviews

Great location. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by. Accessible by car, but parking is awful and costly. Close to public transport and the train.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

WiFi

87/100
35 reviews

Fast and cheap WiFi.

“Excelent wifi” “Wifi included” “Free wifi”

Bar

79/100
110 reviews

Great, affordable bar with good drinks. Good wines.

“Free ice tea and cookies” “Complimentary bottle of wine” “Complementary drink”

Room

66/100
424 reviews

Acceptable room size and TV's. Rooms are clean, with average furniture, but great beds and views. Small but clean bathrooms. Old, run-down rooms with inadequate A/C and kitchenettes.

“Ventilation was soothing” “Thin mattress pad” “Broken toilet”

Breakfast

60/100
49 reviews

Breakfast is decent but expensive.

“Complimentary morning coffee” “We enjoyed two breakfasts at City” “Breakfast options in the hotel restaurant are wonderful”

Wellness

37/100
19 reviews

Bad fitness area.

“Very small gym” “Gym could be better” “Gym left something to be desired”

Pool

0/100
6 reviews

Bad pool.

“No hot tub or pool” “No pool”

Ranked top 1% by couples, with a score of 94

Good to know

  • Great shopping

    “Bakery is nearby and excellent” “Tons of shopping and dining”

  • Poor access to parking

    “No parking” “Ridiculous price for parking”

  • Great view

    “Wonderful view of the city” “View was great”

  • Affordable beverage prices

    “Free ice tea and cookies” “Complimentary bottle of wine”

Review highlights

Location

97/100
103 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

96/100
151 reviews

Efficient, friendly service with a nice reception.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

WiFi

87/100
7 reviews

Good internet service.

“Excelent wifi” “Wifi included” “Free wifi”

Vibe

77/100
47 reviews

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Hotel is outdated.

“Delighted by the deluxe accommodations” “Fabulous ambience” “Decor is very beautiful”

Bar

77/100
26 reviews

Excellent bar with great prices.

“Free ice tea and cookies” “Complimentary bottle of wine” “Complementary drink”

Room

65/100
95 reviews

Room size is alright; bathrooms are small, and rooms poorly-maintained. Rooms are clean, with average furniture, but great beds and views.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Comfort

60/100
47 reviews

Rooms are of average size, not too noisy, and comfortable enough. Excellent beds but small bathrooms.

“Ventilation was soothing” “Cramped closet” “Thin mattress pad”

Breakfast

58/100
10 reviews

Breakfast is average.

“We enjoyed two breakfasts at City” “Breakfast options in the hotel restaurant are wonderful” “Expensive breakfast”

Ranked top 1% by families, with a score of 93

Good to know

  • Old rooms

    “Older rooms” “Old Bathroom”

  • Wonderful sightseeing

    “Easy access to tourist sights” “Including Chinatown”

  • Hotel is outdated

    “Old building” “Older rooms”

  • Comfortable beds

    “Excellent bed” “Beds clean and comfortable”

Review highlights

Location

94/100
73 reviews

Great location with excellent sightseeing.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

93/100
92 reviews

Efficient, friendly service with a nice reception.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

WiFi

80/100
7 reviews

Good internet service.

“Excelent wifi” “Wifi included” “Free wifi”

Vibe

71/100
24 reviews

Awesome vibe. Hotel is outdated. Friendly atmosphere. Stylish Hotel. Pleasant entrance area.

“Delighted by the deluxe accommodations” “Fabulous ambience” “Decor is very beautiful”

Room

65/100
63 reviews

Great beds in clean and decently sized rooms. Outdated, run-down rooms with bad bathrooms.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Breakfast

61/100
5 reviews

Breakfast is average.

“We enjoyed two breakfasts at City” “Excellent breakfast” “Breakfast options in the hotel restaurant are wonderful”

Ranked top 16% by solo travelers, with a score of 87

Good to know

  • Professional service

    “Staff was friendly and helpful thorough” “Efficient check in”

  • Clean rooms

    “Rooms were clean and well appointed” “Beds clean and comfortable”

  • Nice building

    “Excellent recent renovation” “Decor is very beautiful”

  • Bar is awesome

    “Free ice tea and cookies” “Complimentary bottle of wine”

Review highlights

Location

95/100
18 reviews

Great location.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

94/100
27 reviews

Service is professional and friendly.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Bar

75/100
7 reviews

Bar is awesome.

“Free ice tea and cookies” “Complimentary bottle of wine” “Complementary drink”

Vibe

75/100
12 reviews

Awesome vibe. Friendly atmosphere.

“Delighted by the deluxe accommodations” “Fabulous ambience” “Decor is very beautiful”

Amenities

73/100
7 reviews

Nice building.

“Excellent recent renovation” “Decor is very beautiful” “Beautiful aesthetics in the lobby”

Room

56/100
25 reviews

Small, clean, decent rooms and bad bathrooms.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Breakfast

48/100
7 reviews

Bad breakfast.

“No breakfast options” “No breakfast buffet” “Breakfast was also expensive”

Ranked top 10% by business travelers, with a score of 89

Good to know

  • Free internet

    “Free Wi-fi” “Free Internet”

  • Good internet service

    “Excelent wifi” “Wifi included”

  • Friendly atmosphere

    “Fabulous ambience” “Beautiful aesthetics in the lobby”

  • Fantastic service

    “Staff superb and couldn't have been more helpful” “Hotel staff was exceptional”

Review highlights

Location

97/100
17 reviews

Great location.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

95/100
27 reviews

Friendly service.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Food

85/100
11 reviews

Delicious food.

“Delicious little cookies” “Delicious steak” “Amazing dining”

WiFi

84/100
4 reviews

Fast and cheap WiFi.

“Excelent wifi” “Wifi included” “Free wifi”

Vibe

78/100
15 reviews

Awesome vibe. Friendly atmosphere. Stylish Hotel.

“Delighted by the deluxe accommodations” “Fabulous ambience” “Decor is very beautiful”

Value

69/100
9 reviews

Fairly good value for money. Free internet.

“Free ice tea and cookies” “Complimentary bottle of wine” “Complimentary bottled water”

Room

63/100
25 reviews

Rooms are an okay size but the bathrooms are unacceptable.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Good to know

  • Friendly service

    “Staff superb and couldn't have been more helpful” “People working there were nothing but friendly and extremely helpful”

Review highlights

Location

96/100
8 reviews

Great location.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

89/100
6 reviews

Friendly service.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Room

58/100
5 reviews

Room is all right.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Review highlights

Service

95/100
7 reviews

Fantastic service.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Ranked top 10% by families, with a score of 91

Good to know

  • Fantastic service

    “Staff superb and couldn't have been more helpful” “Hotel staff was exceptional”

Review highlights

Service

95/100
5 reviews

Fantastic service.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Good to know

  • Friendly service

    “Staff superb and couldn't have been more helpful” “People working there were nothing but friendly and extremely helpful”

Review highlights

Service

95/100
10 reviews

Friendly service.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Location

95/100
12 reviews

Great location.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Room

62/100
6 reviews

Room is all right.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Review highlights

Service

95/100
6 reviews

Fantastic service.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Location

93/100
4 reviews

Great location.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Room

63/100
4 reviews

Room is all right.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Good to know

  • Hotel is outdated

    “Old building” “Older rooms”

  • Friendly atmosphere

    “Fabulous ambience” “Beautiful aesthetics in the lobby”

  • Good furniture

    “Plenty of closet space” “Closet large”

  • Wonderful sightseeing

    “Easy access to tourist sights” “Including Chinatown”

Review highlights

Location

97/100
17 reviews

Great location with excellent sightseeing.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

92/100
7 reviews

Fantastic service.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Amenities

74/100
8 reviews

Nice building.

“Excellent recent renovation” “Decor is very beautiful” “Beautiful aesthetics in the lobby”

Vibe

74/100
13 reviews

Awesome vibe. Hotel is outdated. Friendly atmosphere.

“Delighted by the deluxe accommodations” “Fabulous ambience” “Decor is very beautiful”

Comfort

63/100
7 reviews

Somewhat comfortable and acceptably sized rooms.

“Ventilation was soothing” “Cramped closet” “Thin mattress pad”

Room

61/100
13 reviews

Rooms are an okay size but the bathrooms are unacceptable. Good furniture.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Good to know

  • Professional service

    “Staff was friendly and helpful thorough” “Efficient check in”

  • Friendly service

    “Staff superb and couldn't have been more helpful” “People working there were nothing but friendly and extremely helpful”

Review highlights

Location

97/100
26 reviews

Great location.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

94/100
28 reviews

Service is professional and friendly.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

WiFi

78/100
5 reviews

Good internet service.

“Excelent wifi” “Wifi included” “Free wifi”

Room

69/100
21 reviews

Average sized rooms.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Comfort

68/100
12 reviews

Somewhat comfortable and acceptably sized rooms.

“Ventilation was soothing” “Cramped closet” “Thin mattress pad”

Ranked top 1% by families, with a score of 96

Good to know

  • Professional service

    “Staff was friendly and helpful thorough” “Efficient check in”

  • Great location

    “Superb position for exploring” “Bakery is nearby and excellent”

  • Fantastic service

    “Staff superb and couldn't have been more helpful” “Hotel staff was exceptional”

Review highlights

Location

96/100
11 reviews

Great location.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

95/100
13 reviews

Professional service.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Room

67/100
4 reviews

Room is all right.

“Ventilation was soothing” “Delighted by the deluxe accommodations” “Thin mattress pad”

Ranked top 10% by couples, with a score of 91

Good to know

  • Fantastic service

    “Staff superb and couldn't have been more helpful” “Hotel staff was exceptional”

  • Great location

    “Superb position for exploring” “Bakery is nearby and excellent”

Review highlights

Location

96/100
4 reviews

Great location.

“Superb position for exploring” “Bakery is nearby and excellent” “Location is amazing”

Service

92/100
6 reviews

Fantastic service.

“Staff superb and couldn't have been more helpful” “Hotel staff was exceptional” “Room service was amazing”

Room

67/100
7 reviews

Room is all right.

“Ventilation was soothing” “Thin mattress pad” “Bath tub would not drain”

Review Semantics by TrustYou

Customer Reviews of Lenox The

4.5 out of 5.Based on 2774 guest reviews, Very Good

Property Description

Discerning travelers seeking a luxury hotel in Boston come to The Lenox Hotel in the historic Back Bay, at the corner of Boylston and Exeter streets in Copley Square. Our 214-room luxury boutique hotel offers the perfect complement of Old World charm and modern technology. Steps from world-class shopping on Newbury Street, fine dining, and many cultural attractions including the Museum of Fine Arts and Trinity Church, our Boston landmark, environmentally friendly hotel provides everything one needs for an enjoyable stay including complimentary high-speed wireless internet throughout the hotel.Step into your guest room at The Lenox, and envelop yourself in luxury. Our elegant accommodations are richly appointed with crystal lamps, mahogany furniture, high ceilings with brass chandeliers, exceptionally comfortable beds, and the latest in modern technology. Many of our spacious rooms offer magnificent views of the city and working fireplaces — an exclusive feature in all of Boston luxury hotels.The Lenox Hotel is dedicated to making your stay incredibly memorable. Our guests enjoy award-winning dining at Azure, City Bar, and Sólás as well as 24-hour in-room dining; an in-house fitness center; a fully equipped 24-hour Business Center; Personalized Concierge Service; Valet Parking; and so much more. Whether you need to host a business meeting or social event, The Lenox blends impeccable service, world-class cuisine, and thoughtful amenities to bring historic character to your Boston special event.

Details / Other Expenses

Check In:3:00PM
Check Out:12:00PM
Year of Last Renovation:2007
Floors:11
Rooms:214
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:214
Handicap Rooms:
Suites:4
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:6 View Spaces
Meeting Space:3000 sq. feet
Banquet Space:Holds 150 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:2.0 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:4:30AM-2AM
Policies / Expenses
Cancellation:
Individual - 24 hours prior to arrival
Nightly Parking:$41
Typical Group Deposit:35%
Total Taxes:14.45%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 5.70%
City Tax: 6.00%
Country Tax: 2.75%
Food and Beverage Tax: 7.00%
Audio Visual Tax: 5.00%
Parking Fee:41.00 Per Night
Additional Person Fee:20.00 Per Person
Food and Beverage Service Charge:14.00%
Audio Visual Service Charge:14.00%
Banquet Bartender Fees:150.00 Per Hour ($150 for 5 hours)
Chef Attendant Fees:150.00 Per Night
Avg. Continental Breakfast Cost:18.00 Per Person
Avg. Buffet Breakfast Cost:25.00 Per Person
Avg. Plated Lunch Cost:35.00 Per Person
Avg. Plated Dinner Cost:60.00 Per Person
Morning Break Cost:12.00 Per Person
Afternoon Break Cost:16.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
One time fee of $150.00


  • Air conditioning
  • Alarm clock
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Telephone
  • Telephone in all rooms
  • Television
  • TV room
  • Voicemail

Airport & Shuttle Information

Logan International Airport 5 miles (approx. 11 minutes)Taxi - $30.00 approximately

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Lenox Hotel, The Lenox, The Lenox Hotel

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Image of The Colonnade Hotel
The Colonnade Hotel ~0.26 Miles away

Meeting Rooms and Banquet Rooms at Lenox The

Below are the meeting, banquet, conference and event spaces at Lenox The.

Feel free to use the Lenox The meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Boston event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Dome Room44 x 45 x 181980150/----80452530--/--225250--
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Dome Room

One of Boston's most elegant and beautiful spaces, the Dome Room provides old-world touches and an elaborate domed ceiling. Complete with delectable food and gracious service; come see why grand functions of 50-250 people are destined to become part of your family or organization's history. Accommodates up to 135 guests for weddings and 250 for standing receptions.
Room Type:
Ballroom
Total Size:
1980 Sq. Feet
Dimensions:
44 x 45 x 18 Ft.
Floor Level:
2
Columns:
4
Windows:
0
Natural Light?:
No
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Dome Room Meeting Space Thumbnail 1
Dome Room Meeting Space Thumbnail 2
Photo of Dome Room
Heritage Room16 x 55 x 1688060/----35--3028--/--90100--
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Heritage Room

Conveniently located across the hall from the elegant Dome Room, the Heritage Room is perfect for small or large occasions; the room can easily be configured to suit your particular needs - accommodating a meeting for up to 90, to a sit-down dinner for 70 or a reception for 100. Audio Visual and sound equipment are readily available to meet your needs with the latest technological services. The room is comfortable for the corporate function, but is also equally suited to provide overflow space for large social functions.
Room Type:
General Meeting Room
Total Size:
880 Sq. Feet
Dimensions:
16 x 55 x 16 Ft.
Floor Level:
2
Power Outlets:
9
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Patriot Room30 x 13 x 1639030/----16--1524--/--5030--
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Patriot Room

Located adjacent to the Dome Room, the Patriot Room is the ideal space for refreshment breaks, group break-outs or pre-function area. Accommodates up to 50 guests.
Room Type:
General Meeting Room
Total Size:
390 Sq. Feet
Dimensions:
30 x 13 x 16 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Copley Room16 x 18 x 1628820/----15--1010--/--3030--
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Copley Room

Overlooking Exeter Street, the Copley Room is perfect for small corporate meetings or intimate dinners with seating for up to 30 guests.
Room Type:
General Meeting Room
Total Size:
288 Sq. Feet
Dimensions:
16 x 18 x 16 Ft.
Floor Level:
2
Power Outlets:
5
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Board Room13 x 15 x 14195--/----------10--/--------
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Board Room

The Boardroom is elegantly decorated in warm traditional colors and features a large window that overlooks the hustle and bustle of Boylston Street in Boston's Back Bay. The boardroom contains 12 leather executive chairs around a solid cherry board room table with a glass top, coat closet and fireplace.
Room Type:
Boardroom
Total Size:
195 Sq. Feet
Dimensions:
13 x 15 x 14 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Board Room
Dome & Patriot Room47 x 50 x 182350180/--------------/----300--
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Dome & Patriot Room

Room Type:
General Meeting Room
Total Size:
2350 Sq. Feet
Dimensions:
47 x 50 x 18 Ft.
Floor Level:
2
Power Outlets:
17
Columns:
4
Windows:
0
Natural Light?:
No
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

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