THE HILTON MANHATTAN EAST

304 East 42nd St., New York City, NY 10017 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Downtown Hotel in New York County
40.74963-73.97179
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Very Good
4.0/ 5

Based on 1668 guest reviews

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  • Fitness / Gym is on-site
  • 300 rooms in hotel
  • Hotel has 20 floors
  • Hotel has 14 suites
  • Check-in time: 3:00PM
  • Check-out time: 12:00PM
  • Groups/Meetings rating of 6.0/10
  • 5 meeting rooms in hotel

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Room Types

Check Rates1 Bedroom Suite 1 Queen Bed
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Check Rates1 King 1 Bedroom Suite Balcony
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Check Rates1 King 1 Bedroom Suite Balcony High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates1 King 1 Bedroom Suite Balcony High Speed 14 95 Day Serenity Bed Luxury Linens Sofa Bed Seperate Sit
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Check Rates1 King Bed
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Check Rates1 King Bed 1 Bedroom Suite
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Check Rates1 King Bed 1 Bedroom Suite High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates1 King Bed 1 Bedroom Suite High Speed 14 95 Day Serenity Bed Luxury Linens Sofa Bed Seperate Sitting
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Check Rates1 King Bed Balcony
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Check Rates1 King Bed Balcony High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates1 King Bed Balcony High Speed 14 95 Day Serenity Bed Luxury Linens 37 Inch LCD TV Mp3 Clock
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Check Rates1 King Bed High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates1 King Bed High Speed 14 95 Day Serenity Bed Luxury Linens 37 Inch LCD TV Mp3 Clock
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Check Rates1 King Bed Junior Suite
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Check Rates1 King Bed Junior Suite Balcony
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Check Rates1 King Bed Junior Suite Balcony High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates1 King Bed Junior Suite Balcony High Speed 14 95 Day Serenity Bed Luxury Linens Sofa Bed Sitting Are
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Check Rates1 King Bed Junior Suite High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates1 King Bed Junior Suite High Speed 14 95 Day Serenity Bed Luxury Linens Sofa Bed Sitting Area Jetted
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Check Rates1 King Bed with Balcony
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Check Rates1 King Mobility Accessible with Roll In Shower
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Check Rates1 King Mobility Accessible with Roll In Shower High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates1 King Mobility Accessible with Roll In Shower High Speed 14 95 Day Serenity Bed Luxury Linens 37 In
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Check Rates1 King Size Bed Superior Room
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Check Rates1 King Size Bed Superior Room 14 95 A Day For WiFi Hilton Serenity Bed Set
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Check Rates1 King Size Bed Superior Room 14 95 A Day For WiFi Hilton Serenity Bed Set Jacuzzi Tub
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Check Rates1 Queen Bed
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Check Rates1 Queen Bed 1 Bedroom Suite
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Check Rates1 Queen Bed 1 Bedroom Suite High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates1 Queen Bed 1 Bedroom Suite High Speed 14 95 Day Serenity Bed Luxury Linens Sofa Bed Seperate Sittin
Non-Smoking
Check Rates1 Queen Bed Balcony
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Check Rates1 Queen Bed Balcony High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates1 Queen Bed Balcony High Speed 14 95 Day Serenity Bed Luxury Linens 37 Inch LCD TV Mp3 Clock
Non-Smoking
Check Rates1 Queen Bed High Speed 14 95 Day Serenity Bed Luxury Linens
Non-Smoking
Check Rates1 Queen Bed High Speed 14 95 Day Serenity Bed Luxury Linens 37 Inch LCD TV Mp3 Clock
Non-Smoking
Check Rates1 Queen Bed Roll in Shower
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Check Rates1 Queen Bed with Balcony
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Check Rates1 Queen Mobility Accessible with Roll In Shower
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Check Rates1 Queen Mobility Accessible with Roll In Shower High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates1 Queen Mobility Accessible with Roll In Shower High Speed 14 95 Day Serenity Bed Luxury Linens 37 I
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Check Rates2 Double Bed Balcony
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Check Rates2 Double Bed Balcony High Speed 14 95 Day
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Check Rates2 Double Bed Balcony High Speed 14 95 Day 37 Inch LCD TV Mp3 Clock
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Check Rates2x Points Package 1 King Bed High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates2x Points Package 1 King Bed Junior Suite Balcony High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates2x Points Package 1 King Bed Junior Suite High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates2x Points Package 1 King Size Bed Superior Room 14 95 A Day For WiFi Hilton Serenity Bed Set
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Check Rates2x Points Package 1 Queen Bed 1 Bedroom Suite High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates2x Points Package 1 Queen Bed Balcony High Speed 14 95 Day Serenity Bed Luxury Linens
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Check Rates2x Points Package 1 Queen Bed High Speed 14 95 Day Serenity Bed Luxury Linens
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Check RatesJunior Suite 1 King Bed
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Check RatesJunior Suite 1 King Bed Balcony
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Check RatesRoom 1 King Bed Accessible
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Check RatesRoom Balcony
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Check RatesSuite 1 King Bed
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Check RatesSuite 1 King Bed Balcony
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Check RatesSuperior Room
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Local Attractions

East 42nd St. Midtown Manhattan.Grand Central Station, Chrysler Bldg, United Nations.

Summary of Verified Reviews

Summary of 1,667 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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75
Good

Good budget hotel. Close to JFK. Good for sightseeing with access to public transportation. Reception and housekeeping are friendly. Popular among business travelers.

“Well cleaned bathrooms” “Staff were great and always friendly”

Great Economy Hotel Top 13% in city
Great Luxury Hotel Top 15% in city

Good to know

  • Poorly-maintained rooms

    “Coffee machine didn't work” “Telephone did not work”

  • Hotel is outdated

    “Very old building” “Dated decor”

  • Small rooms

    “Friends room far too small” “Rooms were tiny”

  • Poor bathroom

    “Sink did not drain” “Hair dryer didn't work”

Review highlights

Location

95/100
548 reviews

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. So-so car access and parking. Expensive parking.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

80/100
549 reviews

Well managed hotel with professional, cheery service and thorough housekeeping. Reception is all right. Room service is poor.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Cleanliness

73/100
240 reviews

Clean hotel facilities. Room and bathroom cleanliness is lacking.

“Clean everything” “Hotel room and facilities were very clean” “Well cleaned bathrooms”

Bar

63/100
36 reviews

Standard bar. Standard beverage prices.

“Complimentary coffee” “No mineral water” “Cute little bar and three elevators”

Food

56/100
92 reviews

Decent food and menu. Expensive but overall excellent restaurant with fantastic desserts.

“Pastries downstairs are yummy” “Interested in a great restaurant” “Comfy diner”

Comfort

54/100
387 reviews

Tiny, somewhat comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

“Heating was very noisy” “Dirty linens” “Ventilation was extremely filthy”

Amenities

53/100
116 reviews

Decent building with okay entrance area and outdated facilities.

“Hotel room and facilities were very clean” “Very old building” “Noisy construction”

Room

51/100
711 reviews

Decent kitchenettes and average room cleanliness. Small, neglected rooms, un-stocked minibars and bad furniture. Bathrooms are large but dirty. Comfortable beds. Old rooms with bad TVs and no views. Nice balcony.

“Stunning city views” “Sink did not drain” “Carpet was sticky”

Vibe

49/100
173 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Entrance area is ok. Stylish Hotel. Hotel is plain. Fine for a budget trip. Luxury hotel. Good choice for a city trip.

“Rather old building” “Dated decor” “Tiny elevator”

WiFi

49/100
108 reviews

WiFi isn't great although it's reasonably priced.

“No wifi” “Wifi was not free” “Wi-Fi and breakfast were not included”

Breakfast

49/100
97 reviews

Overpriced, subpar breakfast.

“Skip the breakfast buffet” “Breakfast very expensive” “Wi-Fi and breakfast were not included”

Wellness

42/100
10 reviews

Bad fitness area.

“Gym is small” “Tread mills and few”

Ranked top 59% by couples, with a score of 77

Good to know

  • Old rooms

    “Quite old furnitures inside” “Furniture looks old”

  • Train station is close

    “Within a walking distance from Grand Central Station” “Not far from subway or train station”

  • Bad view

    “Lack of view” “Poor views”

  • Bad furniture

    “No alarm clock” “Carpet was sticky”

Review highlights

Location

92/100
111 reviews

Great location with excellent sightseeing. Close to public transport and the train. Poor access to parking.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

83/100
103 reviews

Great housekeeping with friendly and professional service, but mediocre reception.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Cleanliness

70/100
50 reviews

Clean hotel facilities. Room and bathroom cleanliness is lacking.

“Clean everything” “Hotel room and facilities were very clean” “Well cleaned bathrooms”

Bar

64/100
9 reviews

Standard bar.

“Complementary coffee” “Cute little bar and three elevators” “Food and drink was expensive”

Food

59/100
17 reviews

Food is all right.

“No restaurant” “Comfy diner” “Good burgers”

Amenities

57/100
24 reviews

Okay buildings with a bad entrance area.

“Hotel room and facilities were very clean” “Very old building” “Noisy construction”

Comfort

51/100
83 reviews

Rooms are small, but of average comfort, and not too loud. Comfortable beds and spacious bathrooms.

“Heating was very noisy” “Loud banging noise” “Dirty linens”

Breakfast

50/100
21 reviews

Breakfast is decent but expensive.

“The best breakfast” “Breakfast was expensive” “Wi-Fi and breakfast were not included”

Vibe

50/100
32 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Rather old building” “Dated decor” “Tiny elevator”

WiFi

49/100
20 reviews

WiFi isn't great although it's reasonably priced.

“No wifi” “Wifi was not free” “Wi-Fi and breakfast were not included”

Room

47/100
139 reviews

No views, poor furnishings and substandard room maintenance. Old, small but relatively tidy rooms with excellent beds. Bathrooms are large but dirty.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Ranked top 59% by families, with a score of 76

Good to know

  • Expensive breakfast

    “Breakfast very expensive” “Breakfast too expensive”

  • Poor bathroom

    “Sink did not drain” “Hair dryer didn't work”

  • Comfortable beds

    “I loved the pillows” “Great nights sleep”

  • Bad breakfast

    “Skip the breakfast buffet” “Breakfast very expensive”

Review highlights

Location

95/100
45 reviews

Great location.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

79/100
37 reviews

Friendly service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Cleanliness

72/100
14 reviews

Relatively clean rooms.

“Clean everything” “Hotel room and facilities were very clean” “Well cleaned bathrooms”

Value

59/100
24 reviews

Fairly good value for money. Expensive breakfast. Internet is affordable.

“Paid for two rooms for my two daughters” “Paid for a Suite Room” “Well priced food”

Food

58/100
6 reviews

Food is all right.

“Pastries downstairs are yummy” “Comfy diner” “Good burgers”

Amenities

51/100
8 reviews

Crummy buildings and a so-so entrance area.

“Nicely appointed lobby” “Modern decor” “Hotel room and facilities were very clean”

Breakfast

50/100
15 reviews

Breakfast is decent but expensive.

“Buffet breakfast gratis” “Excellent breakfast” “Wi-Fi and breakfast were not included”

Comfort

49/100
29 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

“Heating was very noisy” “Sheets felt damp” “Ventilation was extremely filthy”

Vibe

49/100
13 reviews

Poor vibe. Hotel is outdated. Entrance area is ok.

“Rather old building” “Dated decor” “Tiny elevator”

Room

49/100
48 reviews

Run-down, small rooms and unpleasant bathrooms. Rooms are quite clean and beds are standard.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

WiFi

46/100
10 reviews

WiFi isn't great although it's reasonably priced.

“No wifi” “Wifi was not free” “Wi-Fi and breakfast were not included”

Ranked top 53% by business travelers, with a score of 73

Good to know

  • Professional service

    “Professional staff” “Check-out were courteous and quick”

  • Clean hotel facilities

    “Hotel room and facilities were very clean” “Hotel was clean”

  • Friendly service

    “Staffs and bell boys were very gentle” “Check-out were courteous and quick”

  • Clean

    “Clean everything” “Hotel room and facilities were very clean”

Review highlights

Location

95/100
34 reviews

Great location with excellent sightseeing. Close to public transport.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

78/100
41 reviews

Reception is decent, with overall friendly and professional service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Cleanliness

72/100
18 reviews

Clean hotel facilities. Room cleanliness is acceptable.

“Clean everything” “Hotel room and facilities were very clean” “Well cleaned bathrooms”

Value

58/100
16 reviews

Fairly good value for money. Internet is affordable.

“Paid for two rooms for my two daughters” “Paid for a Suite Room” “Complementary Wifi in the rooms”

Food

54/100
7 reviews

Food is all right.

“Pastries downstairs are yummy” “Plenty of eating choices” “Good burgers”

Comfort

51/100
24 reviews

Tiny, somewhat comfortable rooms. Peaceful rooms with great beds.

“Heating was very noisy” “Loud banging noise” “Sheets felt damp”

Amenities

51/100
6 reviews

Average hotel building.

“Nicely appointed lobby” “Modern decor” “Hotel room and facilities were very clean”

Vibe

51/100
12 reviews

Decent vibe. Hotel is outdated.

“Nicely appointed lobby” “Enjoyable stay.” “Modern amenities”

WiFi

49/100
11 reviews

WiFi isn't great although it's reasonably priced.

“No wifi” “Wifi was not free” “Wi-Fi and breakfast were not included”

Room

48/100
50 reviews

Run-down, small rooms and unpleasant bathrooms. Awesome beds, and reasonably clean rooms.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Breakfast

47/100
6 reviews

Bad breakfast.

“Skip the breakfast buffet” “Breakfast very expensive” “Wi-Fi and breakfast were not included”

Ranked top 66% by solo travelers, with a score of 74

Good to know

  • Bad internet service

    “No wifi” “Wifi was not free”

  • Very quiet

    “Private trip” “More quiet part of Manhattan”

  • Friendly service

    “Staffs and bell boys were very gentle” “Check-out were courteous and quick”

  • Fantastic service

    “Exemplary Hotel Manager” “Staff were fantastic”

Review highlights

Location

95/100
29 reviews

Great location.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

78/100
36 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Cleanliness

69/100
9 reviews

Room cleanliness is acceptable.

“Hotel room and facilities were very clean” “Hair in shower” “2 buildings with garbage”

Food

57/100
9 reviews

Food is all right.

“Pastries downstairs are yummy” “Plenty of eating choices” “Good burgers”

Amenities

54/100
9 reviews

Average hotel building.

“Nicely appointed lobby” “Modern decor” “Hotel room and facilities were very clean”

Value

52/100
11 reviews

Fairly good value for money. Internet is affordable.

“Paid for two rooms for my two daughters” “Paid for a Suite Room” “Food and drink was expensive”

Vibe

52/100
7 reviews

Decent vibe.

“Nicely appointed lobby” “Enjoyable stay.” “Modern amenities”

Comfort

50/100
22 reviews

Small and uncomfortable rooms. Peaceful rooms with great beds.

“Heating was very noisy” “Sheets felt damp” “Ventilation was extremely filthy”

WiFi

47/100
12 reviews

WiFi isn't great although it's reasonably priced.

“No wifi” “Wifi was not free” “Wi-Fi and breakfast were not included”

Room

45/100
42 reviews

Awesome beds and clean enough, but small, rooms.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Breakfast

45/100
6 reviews

Bad breakfast.

“Skip the breakfast buffet” “Breakfast very expensive” “Wi-Fi and breakfast were not included”

Good to know

  • Poor bathroom

    “Sink did not drain” “Hair dryer didn't work”

  • Friendly service

    “Staffs and bell boys were very gentle” “Check-out were courteous and quick”

Review highlights

Location

92/100
13 reviews

Great location.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

77/100
15 reviews

Friendly service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Comfort

54/100
5 reviews

Comfortable.

“Heating was very noisy” “Loud banging noise” “Sheets felt damp”

Value

51/100
7 reviews

Fairly good value for money.

“Paid for two rooms for my two daughters” “Paid for a Suite Room” “Food and drink was expensive”

Room

50/100
12 reviews

Rooms are alright, but bathrooms are not great.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

WiFi

46/100
7 reviews

Bad internet service.

“No wifi” “Wifi was not free” “Wi-Fi and breakfast were not included”

Good to know

  • Poorly-maintained rooms

    “Coffee machine didn't work” “Telephone did not work”

  • Hotel is outdated

    “Very old building” “Dated decor”

  • Poor bathroom

    “Sink did not drain” “Hair dryer didn't work”

  • Small rooms

    “Friends room far too small” “Rooms were tiny”

Review highlights

Location

96/100
426 reviews

Great location with good parking availability. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

79/100
443 reviews

Well managed hotel with professional, cheery service and thorough housekeeping. Reception is all right. Room service is poor.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Cleanliness

71/100
202 reviews

Clean hotel facilities. Room and bathroom cleanliness is lacking.

“Clean everything” “Hotel room and facilities were very clean” “Well cleaned bathrooms”

Bar

61/100
33 reviews

Standard bar. Standard beverage prices.

“Complementary coffee” “Irish bar across the street” “Cute little bar and three elevators”

Value

60/100
196 reviews

Fairly good value for money. Expensive breakfast and dining. Internet is affordable. Standard beverage prices.

“Paid for two rooms for my two daughters” “Paid for a Suite Room” “Price was perfect”

Amenities

56/100
93 reviews

Decent building with okay entrance area and outdated facilities.

“Nicely appointed lobby” “Hotel room and facilities were very clean” “Rather old building”

Food

56/100
78 reviews

Decent food and menu. Restaurant is pricey, but the desserts are great.

“Pastries downstairs are yummy” “Great diner” “Good burgers”

Comfort

52/100
296 reviews

Small, acceptably comfortable rooms, but awful A/C. Tranquil room with excellent beds and sizable bathrooms.

“Heating was very noisy” “Loud banging noise” “Sheets felt damp”

Vibe

51/100
141 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Entrance area is ok. Stylish Hotel.

“Nicely appointed lobby” “Enjoyable stay.” “Modern amenities”

Room

50/100
568 reviews

Old, small but relatively tidy rooms with excellent beds. Bathrooms are large but dirty. No views, poor furnishings and substandard room maintenance. Terrible kitchenettes, minibars, TV's, and A/C. Nice balcony.

“Stunning city views” “Sink did not drain” “Carpet was sticky”

Breakfast

48/100
71 reviews

Overpriced, subpar breakfast.

“Skip the breakfast buffet” “Breakfast very expensive” “Wi-Fi and breakfast were not included”

WiFi

45/100
80 reviews

WiFi isn't great although it's reasonably priced.

“No wifi” “Wifi was not free” “Wi-Fi and breakfast were not included”

Wellness

42/100
10 reviews

Bad fitness area.

“Gym is small” “Tread mills and few”

Ranked top 65% by couples, with a score of 75

Good to know

  • Old rooms

    “Quite old furnitures inside” “Furniture looks old”

  • Train station is close

    “Within a walking distance from Grand Central Station” “Not far from subway or train station”

  • Bad view

    “Lack of view” “Poor views”

  • Bad furniture

    “No alarm clock” “Carpet was sticky”

Review highlights

Location

93/100
79 reviews

Great location with excellent sightseeing. Close to public transport and the train.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

81/100
79 reviews

Reception is decent, with overall friendly and professional service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Cleanliness

68/100
38 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Hotel room and facilities were very clean” “Wet towels” “2 buildings with garbage”

Bar

64/100
9 reviews

Standard bar.

“Complementary coffee” “Good blend” “Cute little bar and three elevators”

Amenities

58/100
22 reviews

Okay buildings with a bad entrance area.

“Nicely appointed lobby” “Hotel room and facilities were very clean” “Very old building”

Food

56/100
12 reviews

Food is all right.

“Pastries downstairs are yummy” “Good burgers” “Tasty menu”

Comfort

51/100
62 reviews

Small rooms with great beds and not so loud.

“Heating was very noisy” “Dirty linens” “Ventilation was extremely filthy”

Vibe

50/100
24 reviews

Decent vibe. Hotel is outdated. Unpleasant entrance area.

“Nicely appointed lobby” “Enjoyable stay.” “Modern amenities”

Breakfast

49/100
15 reviews

Overpriced, subpar breakfast.

“Skip the breakfast buffet” “Breakfast very expensive” “Wi-Fi and breakfast were not included”

WiFi

49/100
10 reviews

WiFi isn't great although it's reasonably priced.

“No wifi” “Wifi was not free” “Wi-Fi and breakfast were not included”

Room

46/100
109 reviews

Old, run-down, tiny rooms with bad furniture. Rooms have no view and dirty bathrooms. Awesome beds, and reasonably clean rooms.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Ranked top 64% by families, with a score of 76

Good to know

  • Expensive breakfast

    “Breakfast very expensive” “Breakfast too expensive”

  • Bad breakfast

    “Skip the breakfast buffet” “Breakfast very expensive”

  • Comfortable beds

    “I loved the pillows” “Great nights sleep”

  • Poor bathroom

    “Sink did not drain” “Hair dryer didn't work”

Review highlights

Location

95/100
33 reviews

Great location.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

81/100
28 reviews

Friendly service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Value

59/100
19 reviews

Fairly good value for money. Expensive breakfast. Internet is affordable.

“Paid for two rooms for my two daughters” “Paid for a Suite Room” “Not happy with extra charge”

Food

57/100
5 reviews

Food is all right.

“Plenty of eating choices” “Good burgers” “Limited fruit selection”

Breakfast

52/100
12 reviews

Breakfast is decent but expensive.

“Just gorgeous for breakfast” “Free breakfast” “Wi-Fi and breakfast were not included”

Amenities

51/100
8 reviews

Crummy buildings and a so-so entrance area.

“Nicely appointed lobby” “Hotel room and facilities were very clean” “Noisy construction”

Vibe

50/100
12 reviews

Decent vibe. Entrance area is ok. Hotel is outdated.

“Nicely appointed lobby” “Enjoyable stay.” “Modern amenities”

Room

50/100
38 reviews

Rooms are quite clean and beds are standard. Run-down, small rooms and unpleasant bathrooms.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Comfort

49/100
23 reviews

Uncomfortable, small rooms, with decent beds.

“Heating was very noisy” “Sheets felt damp” “Ventilation was extremely filthy”

WiFi

47/100
8 reviews

WiFi isn't great although it's reasonably priced.

“No wifi” “Wifi was not free” “Wi-Fi and breakfast were not included”

Ranked top 50% by business travelers, with a score of 73

Good to know

  • Professional service

    “Professional staff” “Check-out were courteous and quick”

  • Clean hotel facilities

    “Hotel room and facilities were very clean” “Hotel was clean”

  • Hotel is outdated

    “Very old building” “Dated decor”

  • Friendly service

    “Staffs and bell boys were very gentle” “Check-out were courteous and quick”

Review highlights

Location

95/100
30 reviews

Great location with excellent sightseeing. Close to public transport.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

78/100
39 reviews

Reception is decent, with overall friendly and professional service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Cleanliness

71/100
16 reviews

Clean hotel facilities. Room cleanliness is acceptable.

“Clean everything” “Hotel room and facilities were very clean” “Well cleaned bathrooms”

Value

57/100
14 reviews

Fairly good value for money. Internet is affordable.

“Paid for two rooms for my two daughters” “Paid for a Suite Room” “Not happy with extra charge”

Food

54/100
7 reviews

Food is all right.

“Pastries downstairs are yummy” “No restaurant” “Comfy diner”

Comfort

52/100
22 reviews

Tiny, somewhat comfortable rooms. Peaceful rooms with great beds.

“Heating was very noisy” “Loud banging noise” “Sheets felt damp”

Amenities

51/100
6 reviews

Average hotel building.

“Hotel room and facilities were very clean” “Renovated building” “Noisy construction”

Vibe

50/100
11 reviews

Decent vibe. Hotel is outdated.

“Nicely appointed lobby” “Enjoyable stay.” “Modern amenities”

WiFi

49/100
10 reviews

WiFi isn't great although it's reasonably priced.

“No wifi” “Wifi was not free” “Wi-Fi and breakfast were not included”

Room

48/100
47 reviews

Run-down, small rooms and unpleasant bathrooms. Awesome beds, and reasonably clean rooms.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Breakfast

47/100
6 reviews

Bad breakfast.

“Skip the breakfast buffet” “Breakfast very expensive” “Wi-Fi and breakfast were not included”

Ranked top 73% by solo travelers, with a score of 71

Good to know

  • Very quiet

    “Private trip” “More quiet part of Manhattan”

  • Bad internet service

    “No wifi” “Wifi was not free”

  • Friendly service

    “Staffs and bell boys were very gentle” “Check-out were courteous and quick”

  • Comfortable beds

    “I loved the pillows” “Great nights sleep”

Review highlights

Location

95/100
24 reviews

Great location.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

77/100
29 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Cleanliness

72/100
8 reviews

Relatively clean rooms.

“Clean everything” “Hotel room and facilities were very clean” “Well cleaned bathrooms”

Food

58/100
8 reviews

Food is all right.

“Comfy diner” “Good burgers” “Limited fruit selection”

Amenities

55/100
6 reviews

Average hotel building.

“Nicely appointed lobby” “Modern decor” “Rather old building”

Comfort

52/100
17 reviews

Small rooms with great beds and not so loud.

“Heating was very noisy” “Sheets felt damp” “Ventilation was extremely filthy”

Value

52/100
10 reviews

Fairly good value for money. Internet is affordable.

“Paid for two rooms for my two daughters” “Paid for a Suite Room” “Great price”

Vibe

52/100
7 reviews

Decent vibe.

“Enjoyable stay.” “Modern amenities” “Rather old building”

Room

48/100
33 reviews

Awesome beds and clean enough, but small, rooms.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Breakfast

45/100
5 reviews

Bad breakfast.

“Skip the breakfast buffet” “Breakfast very expensive” “Wi-Fi and breakfast were not included”

WiFi

45/100
11 reviews

WiFi isn't great although it's reasonably priced.

“No wifi” “Wifi was not free” “Wi-Fi and breakfast were not included”

Good to know

  • Friendly service

    “Staffs and bell boys were very gentle” “Check-out were courteous and quick”

  • Comfortable beds

    “I loved the pillows” “Great nights sleep”

  • Small rooms

    “Friends room far too small” “Rooms were tiny”

Review highlights

Service

81/100
11 reviews

Friendly service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Room

51/100
7 reviews

Rooms are fine if small, but very quiet.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Comfort

51/100
6 reviews

Small, decently comfortable rooms with excellent beds.

“Heating was very noisy” “Loud banging noise” “Dirty linens”

Review highlights

Location

94/100
5 reviews

Great location.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Room

58/100
5 reviews

Room is all right.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Comfort

57/100
4 reviews

Comfortable.

“Heating was very noisy” “Sheets felt damp” “Ventilation was extremely filthy”

Good to know

  • Old rooms

    “Quite old furnitures inside” “Furniture looks old”

  • Hotel is outdated

    “Very old building” “Dated decor”

  • Very quiet

    “Private trip” “More quiet part of Manhattan”

  • Bad minibar

    “No fridge or microwave” “No mini-bar”

Review highlights

Location

95/100
50 reviews

Good location, close to public transport.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

84/100
40 reviews

Reception is decent, with overall friendly and professional service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Cleanliness

75/100
21 reviews

Clean hotel facilities. Room and bathroom cleanliness is lacking.

“Clean everything” “Hotel room and facilities were very clean” “Well cleaned bathrooms”

Food

58/100
5 reviews

Food is all right.

“Pastries downstairs are yummy” “Plenty of eating choices” “Good burgers”

Comfort

57/100
41 reviews

Tiny, somewhat comfortable rooms. Peaceful rooms with great beds.

“Heating was very noisy” “Dirty linens” “Ventilation was extremely filthy”

Value

55/100
18 reviews

Fairly good value for money. Expensive breakfast. Internet is affordable.

“Paid for two rooms for my two daughters” “Paid for a Suite Room” “Minimum fee”

Room

54/100
61 reviews

Awesome beds, and reasonably clean rooms. Cramped, old, and run-down rooms with bad minibars. Rooms have no view and dirty bathrooms.

“Stunning city views” “Sink did not drain” “Carpet was sticky”

Amenities

51/100
5 reviews

Average hotel building.

“Nicely appointed lobby” “Hotel room and facilities were very clean” “Noisy construction”

Vibe

51/100
18 reviews

Decent vibe. Hotel is outdated.

“Nicely appointed lobby” “Enjoyable stay.” “Modern amenities”

Breakfast

50/100
15 reviews

Breakfast is decent but expensive.

“Just gorgeous for breakfast” “Breakfast very expensive” “Wi-Fi and breakfast were not included”

WiFi

49/100
9 reviews

WiFi isn't great although it's reasonably priced.

“No wifi” “Wifi was not free” “Wi-Fi and breakfast were not included”

Ranked top 78% by couples, with a score of 73

Good to know

  • Very quiet

    “Private trip” “More quiet part of Manhattan”

  • Old rooms

    “Quite old furnitures inside” “Furniture looks old”

  • Great location

    “Location was excellent” “Very close to many great restaurants”

  • Hotel is outdated

    “Very old building” “Dated decor”

Review highlights

Location

95/100
11 reviews

Great location.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

82/100
6 reviews

Friendly service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Food

62/100
3 reviews

Food is all right.

“Pastries downstairs are yummy” “Good burgers” “Well priced food”

Comfort

53/100
12 reviews

Reasonably comfortable, with small but quiet rooms.

“Heating was very noisy” “Dirty linens” “Ventilation was extremely filthy”

Room

51/100
13 reviews

Cramped, outdated rooms with bad bathrooms.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Breakfast

51/100
5 reviews

Breakfast is average.

“Complimentary breakfasts” “Great breakfast” “Wi-Fi and breakfast were not included”

Vibe

50/100
6 reviews

Poor vibe. Hotel is outdated.

“Rather old building” “Dated decor” “Tiny elevator”

Good to know

  • Friendly service

    “Staffs and bell boys were very gentle” “Check-out were courteous and quick”

Review highlights

Location

94/100
8 reviews

Great location.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

80/100
7 reviews

Friendly service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Value

55/100
4 reviews

Fairly good value for money.

“Paid for two rooms for my two daughters” “Paid for a Suite Room” “Credit card was charged”

Room

52/100
6 reviews

Room is all right.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Review highlights

Location

95/100
10 reviews

Great location.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

82/100
5 reviews

Fantastic service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Value

62/100
7 reviews

Fairly good value for money.

“Paid for two rooms for my two daughters” “Paid for a Suite Room” “Well priced food”

Comfort

60/100
5 reviews

Comfortable.

“Heating was very noisy” “Loud banging noise” “Dirty linens”

Good to know

  • Train station is close

    “Within a walking distance from Grand Central Station” “Not far from subway or train station”

  • Hotel is outdated

    “Very old building” “Dated decor”

  • Poor hotel buildings

    “Rather old building” “Noisy construction”

Review highlights

Location

96/100
14 reviews

Great location, close to the train station.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

71/100
5 reviews

Fantastic service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Comfort

55/100
4 reviews

Comfortable.

“Heating was very noisy” “Dirty linens” “Ventilation was extremely filthy”

Room

52/100
10 reviews

Room is all right.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Amenities

48/100
7 reviews

Poor hotel buildings.

“Rather old building” “Noisy construction” “No vending machines”

Vibe

42/100
6 reviews

Poor vibe. Hotel is outdated.

“Rather old building” “Dated decor” “Tiny elevator”

Good to know

  • Comfortable beds

    “I loved the pillows” “Great nights sleep”

  • Small rooms

    “Friends room far too small” “Rooms were tiny”

  • Friendly service

    “Staffs and bell boys were very gentle” “Check-out were courteous and quick”

Review highlights

Location

96/100
11 reviews

Great location.

“Location was excellent” “Very close to many great restaurants” “Great location and price”

Service

83/100
14 reviews

Friendly service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Value

58/100
6 reviews

Fairly good value for money.

“Paid for two rooms for my two daughters” “Paid for a Suite Room” “Minimum fee”

Room

53/100
25 reviews

Rooms are fine if small, but very quiet.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Comfort

53/100
12 reviews

Small, decently comfortable rooms with excellent beds.

“Heating was very noisy” “Sheets felt damp” “Ventilation was extremely filthy”

Amenities

52/100
5 reviews

Average hotel building.

“Nicely appointed lobby” “Hotel room and facilities were very clean” “Very old building”

Ranked top 69% by couples, with a score of 80

Good to know

  • Fantastic service

    “Exemplary Hotel Manager” “Staff were fantastic”

Review highlights

Service

81/100
7 reviews

Fantastic service.

“Exemplary Hotel Manager” “Staff were fantastic” “Desk help was excellent”

Room

53/100
8 reviews

Room is all right.

“Sink did not drain” “Carpet was sticky” “Door latch was broken”

Review Semantics by TrustYou

Customer Reviews of The Hilton Manhattan East

4.0 out of 5.Based on 1668 guest reviews, Very Good

Property Description

Boutique style, 300 room hotel located in Midtown Manhattan's Eastside. Each guest room is appointed with clean, comfortable bedding, work desk, high speed internet access (fee applicable), iron and ironing board, mini bar, coffee maker, cosmetic/shaving mirror, hair dryer, marble bathroom, Sony Dream Machine alarm/clock radio.Please note that we have just completed renovations to our lobby, bar and lounge areas in addition to investing half a million dollars towards upgrading our WiFi system throughout the hotel. Last week (12/8/14) we finished our bed project and have brand new mattresses, headboards & bed frames in all 300 of our guest rooms.

Details / Other Expenses

Check In:3:00PM
Check Out:12:00PM
Year of Last Renovation:2014
Floors:20
Rooms:300
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:300
Handicap Rooms:
Suites:14
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:5 View Spaces
Meeting Space:3200 sq. feet
Banquet Space:Holds 120 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:12pm - 11pm
Policies / Expenses
Cancellation:
Groups: 30 to 60 days prior to arrivalIndividual: 24 Hours up to 30 days prior to arrival.
Nightly Parking:51
Typical Group Deposit:25%
Total Taxes:14.75%
Total Misc Fees:$3.50 USD
(mandatory resort fees/taxes)
State Tax: 8.88%
Occupancy Tax: 3.50 Per Night
City Tax: 5.88%
Food and Beverage Tax: 8.88%
Audio Visual Tax: 8.88%
Parking Fee:51.00 Per Night
Porterage Fee: 6.75 Per Person
Rooms Wireless Internet Fee:14.95 Per Day
Rooms Wired Internet Fee:14.95 Per Day
Food and Beverage Service Charge:20.00%
Avg. Continental Breakfast Cost:25.00 Per Person
Avg. Buffet Breakfast Cost:39.00 Per Person
Avg. Plated Lunch Cost:50.00 Per Person
Avg. Plated Dinner Cost:60.00 Per Person
Morning Break Cost:15.00 Per Person
Afternoon Break Cost:25.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Charge for early check out
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry valet service
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

LaGuardia, JFK & NewarkTaxi Cabs range $30-$40 for LaGuardia$50 for JFK and $50-$60 for Newark

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

$33 Per person for Full American Breakfast Buffet (includes taxes and gratuity). Please note depending on group size breakfast price can be discounted.

About Hilton Hotels and Resorts

  • Bed & Breakfast Packages for two at select locations
  • Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
  • Pre-arrival planning services
  • Pet Friendly Program

The Hilton Hotels and Resorts highlights above are subject to change without notice.

Previously known as:
Crowne Plaza at the Un, Crowne Plaza Un, Hilton Manhattan East, Hilton Manhattan East Hotel, Tudor Hotel at the United Nations, Tudor Hotel New York

Hotel Rate Trends at The Hilton Manhattan East

Rate fluctuations of The Hilton Manhattan East

The chart above shows averages of prices for both group quotes and the best individual traveler rates our rate checker could find at the time the group offer was entered. The lowest group deal shown is 33.4% in February 2015 and the highest average individual rate is $489 in the month of May 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Hilton Manhattan East in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at The Hilton Manhattan East

Below are the meeting, banquet, conference and event spaces at The Hilton Manhattan East.

Feel free to use the The Hilton Manhattan East meeting space capacities chart below to help in your event planning. Hotel Planner specializes in New York City event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Boardroom26 x 12 x 9331--/----------12--/--------
Close This

Boardroom

Room Type:
Boardroom
Total Size:
331 Sq. Feet
Dimensions:
26 x 12 x 9 Ft.
Floor Level:
2
Power Outlets:
10
Columns:
1
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
Photo of Boardroom
Carroll Room24 x 19 x 845624/----16181518--/--3030--
Close This

Carroll Room

Room Type:
General Meeting Room
Total Size:
456 Sq. Feet
Dimensions:
24 x 19 x 8 Ft.
Floor Level:
2
Power Outlets:
8
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
Photo of Carroll Room
Kensington Room34 x 20 x 868024/----30252225--/--4550--
Close This

Kensington Room

Room Type:
General Meeting Room
Total Size:
680 Sq. Feet
Dimensions:
34 x 20 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
15
Columns:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
Photo of Kensington Room
Knightsbridge Room50 x 31 x 8155056/----65303030--/--90120--
Close This

Knightsbridge Room

The Knightsbridge room can also be 3 separate rooms. We have airwalls.
Room Type:
General Meeting Room
Total Size:
1550 Sq. Feet
Dimensions:
50 x 31 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
15
Columns:
4
Windows:
0
Natural Light?:
No
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Photo of Knightsbridge Room
Restaurant43 x 34 x 91462122/12285613542----/--162----
Close This

Restaurant

Room Type:
Restaurant / Lounge
Total Size:
1462 Sq. Feet
Dimensions:
43 x 34 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
20
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
Yes
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Restaurant

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