CLARION SUNDANCE PLAZA HOTEL & SPA

3050 University Pkwy., Winston Salem, NC 27105 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Suburban Spa or Beach Resort in Forsyth County
36.13001-80.26237
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Average
3.5/ 5

Based on 189 guest reviews

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  • We have an outdoor pool
  • Free complimentary breakfast
  • Airport shuttle provided
  • 150 rooms in property
  • 4 floors in hotel
  • Check-out: 12:00PM
  • Groups/Meetings rating of 9.0/10
  • 9 conference rooms in property

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Room Types

Check Rates Room 1 King Bed
Non-Smoking
Check Rates Room 1 King Bed
Smoking
Check Rates Room 2 Double Beds
Non-Smoking
Check Rates Room 2 Double Beds
Smoking

Local Attractions

Sciworks, Old Salem, Joel sports and entertainment complex, Reynolda Gardens, and Local wineries

Summary of Verified Reviews

Summary of 446 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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67
Poor

Fair city hotel. Good for sightseeing and has nearby restaurants and bars. Hotel is outdated. Unattractive hotel grounds. Unstylish Hotel.

“Very convenient to the coliseum” “Lobby and decorations are run down”

Great City Hotel Top 21% in city
Great Business Hotel Top 23% in city

Good to know

  • Bad air conditioning

    “Noisy A/C” “Broken AC”

  • Poorly-maintained rooms

    “Refrigerator did not work” “Worn that appliances”

  • Hotel is outdated

    “Old building” “Dated facilities”

  • Poor hotel buildings

    “Old building” “Lobby and decorations are run down”

Review highlights

Location

90/100
64 reviews

Great location and easy parking. Excellent sightseeing, restaurants and bars nearby.

“Very convenient to the coliseum” “Close to downtown” “Good restaurants”

Service

75/100
163 reviews

Decent reception, with friendly but unprofessional staff.

“Staff is excellent” “Excellent information” “Staff was accommodating”

Food

61/100
23 reviews

Food is all right.

“Fabulous BBQ” “The best steaks” “Bacon greasy”

Cleanliness

55/100
113 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Facilities are excellent and clean” “Stuffy elevators” “Dusty flat screen TV”

Breakfast

53/100
85 reviews

Affordable, fairly tasty breakfasts.

“Stale bagels” “RESTAURANT BREAKFAST WONDERFUL” “Good breakfast”

Comfort

39/100
88 reviews

Uncomfortable, cramped rooms, with poor beds. Terrible A/C and noisy rooms.

“No air circulation” “Loud air conditioner” “Loud noise outside”

Room

37/100
197 reviews

Badly maintained rooms with unacceptable beds and furniture, and filthy bathrooms. Acceptably clean, but old and small, rooms, and poor A/C.

“Dusty flat screen TV” “Carpet in need of repair” “Broken AC”

Amenities

28/100
68 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Old building” “Lobby and decorations are run down” “Did not open the outside”

WiFi

19/100
30 reviews

Bad internet service.

“Internet wasn't working” “Wireless internet did not work” “No wifi in my room”

Vibe

15/100
71 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel. Unfriendly atmosphere. Good choice for a city trip. Good for business people.

“Old building” “Lobby and decorations are run down” “Stuffy elevators”

Ranked top 70% by families, with a score of 65

Good to know

  • Bad air conditioning

    “Noisy A/C” “Broken AC”

  • Hotel is outdated

    “Old building” “Dated facilities”

  • Unprofessional service

    “The hotel itself did not have”

  • Poor vibe

    “Old building” “Lobby and decorations are run down”

Review highlights

Location

88/100
8 reviews

Great location.

“Very convenient to the coliseum” “Close to downtown” “Good restaurants”

Value

87/100
14 reviews

Best value for money.

“Excellent for the price” “Hotel at a great price” “Free breakfast”

Service

77/100
29 reviews

Generally good service, though unprofessional.

“Staff is excellent” “Excellent information” “Staff was accommodating”

Food

59/100
4 reviews

Food is all right.

“Fabulous BBQ” “The best steaks” “Restaurant was closed”

Breakfast

56/100
18 reviews

Breakfast is average.

“Stale bagels” “RESTAURANT BREAKFAST WONDERFUL” “Minimal breakfast selection”

Cleanliness

55/100
21 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Facilities are excellent and clean” “Clean towels” “Stuffy elevators”

Room

36/100
34 reviews

Rooms are neglected and poorly furnished with unacceptable air conditioning. Room is okay, but bathrooms are unpleasant and beds are poor.

“Dusty flat screen TV” “Carpet in need of repair” “Broken AC”

Comfort

35/100
11 reviews

Generally poor comfort, particularly the beds, and A/C is lacking.

“No air circulation” “Loud air conditioner” “Loud noise outside”

Amenities

26/100
7 reviews

Poor hotel buildings.

“Old building” “Lobby and decorations are run down” “Did not open the outside”

Vibe

13/100
16 reviews

Poor vibe. Hotel is outdated.

“Old building” “Lobby and decorations are run down” “Stuffy elevators”

Ranked top 76% by business travelers, with a score of 65

Good to know

  • Friendly service

    “Staff were friendly and professional” “Clerk helped me”

  • Fantastic service

    “Staff is excellent” “Excellent information”

  • Great location

    “Very convenient to the coliseum” “Close to downtown”

Review highlights

Location

91/100
11 reviews

Great location.

“Very convenient to the coliseum” “Close to downtown” “Good restaurants”

Value

87/100
15 reviews

Best value for money.

“Excellent for the price” “Hotel at a great price” “Free breakfast”

Service

71/100
26 reviews

Decent reception, with friendly but unprofessional staff.

“Staff is excellent” “Excellent information” “Staff was accommodating”

Cleanliness

55/100
18 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Facilities are excellent and clean” “Clean towels” “Stuffy elevators”

Breakfast

53/100
9 reviews

Breakfast is average.

“Stale bagels” “RESTAURANT BREAKFAST WONDERFUL” “Excellent breakfast”

Room

44/100
28 reviews

Poorly-maintained rooms, unpleasant bathrooms, and bad beds. Fine room size and cleanliness.

“Dusty flat screen TV” “Carpet in need of repair” “Broken AC”

Comfort

41/100
14 reviews

Room sizes are okay, but uncomfortable with below average beds.

“No air circulation” “Loud air conditioner” “Loud noise outside”

Amenities

24/100
8 reviews

Poor buildings and an uninspiring entrance area.

“Old building” “Lobby and decorations are run down” “Did not open the outside”

Vibe

19/100
12 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Old building” “Lobby and decorations are run down” “Stuffy elevators”

Ranked top 58% by couples, with a score of 70

Good to know

  • Bad furniture

    “Ripped couch” “Carpet felt damp”

  • Bad amenities

    “Old building” “Lobby and decorations are run down”

  • Poor hotel buildings

    “Old building” “Lobby and decorations are run down”

  • Friendly service

    “Staff were friendly and professional” “Clerk helped me”

Review highlights

Location

91/100
13 reviews

Great location.

“Very convenient to the coliseum” “Close to downtown” “Good restaurants”

Service

79/100
22 reviews

Friendly service.

“Staff is excellent” “Excellent information” “Staff was accommodating”

Breakfast

52/100
14 reviews

Breakfast is average.

“Stale bagels” “RESTAURANT BREAKFAST WONDERFUL” “Breakfast could be better”

Cleanliness

49/100
9 reviews

Room cleanliness is OK, but overall cleanliness is lacking.

“Not ready for guests” “Stuffy elevators” “Dusty flat screen TV”

Comfort

38/100
11 reviews

Not very comfortable, with bad beds.

“No air circulation” “Loud air conditioner” “Loud noise outside”

Room

32/100
22 reviews

Somewhat clean, yet unmaintained rooms with poor furnishings, particularly beds.

“Dusty flat screen TV” “Carpet in need of repair” “Broken AC”

Amenities

32/100
11 reviews

Poor hotel buildings.

“Old building” “Lobby and decorations are run down” “Did not open the outside”

Vibe

16/100
7 reviews

Poor vibe.

“Old building” “Lobby and decorations are run down” “Stuffy elevators”

Ranked top 42% by solo travelers, with a score of 71

Good to know

  • Uncomfortable

    “No air circulation” “Loud air conditioner”

  • Poor beds

    “Thin mattresses” “Bed was very soft”

  • Room is not nice

    “Dusty flat screen TV” “Carpet in need of repair”

  • Fantastic service

    “Staff is excellent” “Excellent information”

Review highlights

Location

92/100
5 reviews

Great location.

“Very convenient to the coliseum” “Close to downtown” “Good restaurants”

Service

75/100
11 reviews

Fantastic service.

“Staff is excellent” “Excellent information” “Staff was accommodating”

Cleanliness

58/100
5 reviews

Room cleanliness is acceptable.

“Facilities are excellent and clean” “Stuffy elevators” “Dusty flat screen TV”

Breakfast

49/100
7 reviews

Bad breakfast.

“Stale bagels” “Breakfast could be better” “Minimal breakfast selection”

Comfort

43/100
11 reviews

Not very comfortable, with bad beds.

“No air circulation” “Loud air conditioner” “Loud noise outside”

Room

38/100
15 reviews

Uncomfortable beds and run-down rooms, but clean enough.

“Dusty flat screen TV” “Carpet in need of repair” “Broken AC”

Good to know

  • Bad air conditioning

    “Noisy A/C” “Broken AC”

  • Poorly-maintained rooms

    “Refrigerator did not work” “Worn that appliances”

  • Hotel is outdated

    “Old building” “Dated facilities”

  • Poor hotel buildings

    “Old building” “Lobby and decorations are run down”

Review highlights

Location

90/100
63 reviews

Great location and easy parking. Excellent sightseeing, restaurants and bars nearby.

“Very convenient to the coliseum” “Close to downtown” “Good restaurants”

Service

76/100
162 reviews

Decent reception, with friendly but unprofessional staff.

“Staff is excellent” “Excellent information” “Staff was accommodating”

Food

61/100
23 reviews

Food is all right.

“Fabulous BBQ” “The best steaks” “Bacon greasy”

Cleanliness

55/100
112 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Facilities are excellent and clean” “Clean towels” “Stuffy elevators”

Breakfast

53/100
83 reviews

Affordable, fairly tasty breakfasts.

“Stale bagels” “RESTAURANT BREAKFAST WONDERFUL” “Breakfast was great”

Comfort

39/100
88 reviews

Uncomfortable, cramped rooms, with poor beds. Terrible A/C and noisy rooms.

“No air circulation” “Loud air conditioner” “Loud noise outside”

Room

37/100
195 reviews

Badly maintained rooms with unacceptable beds and furniture, and filthy bathrooms. Acceptably clean, but old and small, rooms, and poor A/C.

“Dusty flat screen TV” “Carpet in need of repair” “Broken AC”

Amenities

29/100
68 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Old building” “Lobby and decorations are run down” “Did not open the outside”

WiFi

19/100
29 reviews

Bad internet service.

“Internet wasn't working” “Wireless internet did not work” “No wifi in my room”

Vibe

14/100
70 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel.

“Old building” “Lobby and decorations are run down” “Stuffy elevators”

Ranked top 71% by families, with a score of 63

Good to know

  • Bad air conditioning

    “Noisy A/C” “Broken AC”

  • Hotel is outdated

    “Old building” “Dated facilities”

  • Unprofessional service

    “The hotel itself did not have”

  • Poor vibe

    “Old building” “Lobby and decorations are run down”

Review highlights

Location

88/100
8 reviews

Great location.

“Very convenient to the coliseum” “Close to downtown” “Good restaurants”

Value

87/100
14 reviews

Best value for money.

“Excellent for the price” “Hotel at a great price” “Free breakfast”

Service

78/100
28 reviews

Generally good service, though unprofessional.

“Staff is excellent” “Excellent information” “Staff was accommodating”

Food

59/100
4 reviews

Food is all right.

“Fabulous BBQ” “The best steaks” “Bacon greasy”

Cleanliness

56/100
20 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Facilities are excellent and clean” “Clean towels” “Stuffy elevators”

Breakfast

55/100
17 reviews

Breakfast is average.

“Stale bagels” “RESTAURANT BREAKFAST WONDERFUL” “Minimal breakfast selection”

Room

36/100
33 reviews

Rooms are neglected and poorly furnished with unacceptable air conditioning. Room is okay, but bathrooms are unpleasant and beds are poor.

“Dusty flat screen TV” “Carpet in need of repair” “Broken AC”

Comfort

35/100
11 reviews

Generally poor comfort, particularly the beds, and A/C is lacking.

“No air circulation” “Loud air conditioner” “Loud noise outside”

Amenities

26/100
7 reviews

Poor hotel buildings.

“Old building” “Lobby and decorations are run down” “Did not open the outside”

Vibe

13/100
15 reviews

Poor vibe. Hotel is outdated.

“Old building” “Lobby and decorations are run down” “Stuffy elevators”

Ranked top 76% by business travelers, with a score of 63

Good to know

  • Unpleasant entrance area

    “Lobby and decorations are run down” “Stuffy elevators”

  • Small rooms

    “Rooms are small” “TV was small”

  • Unprofessional service

    “The hotel itself did not have”

  • Hotel is outdated

    “Old building” “Dated facilities”

Review highlights

Location

91/100
11 reviews

Great location.

“Very convenient to the coliseum” “Close to downtown” “Good restaurants”

Value

87/100
15 reviews

Best value for money.

“Excellent for the price” “Hotel at a great price” “Free breakfast”

Service

71/100
26 reviews

Decent reception, with friendly but unprofessional staff.

“Staff is excellent” “Excellent information” “Staff was accommodating”

Cleanliness

55/100
18 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Facilities are excellent and clean” “Stuffy elevators” “Dusty flat screen TV”

Breakfast

53/100
9 reviews

Breakfast is average.

“Stale bagels” “RESTAURANT BREAKFAST WONDERFUL” “Breakfast was lacking”

Room

44/100
28 reviews

Poorly-maintained rooms, unpleasant bathrooms, and bad beds. Fine room size and cleanliness.

“Dusty flat screen TV” “Carpet in need of repair” “Broken AC”

Comfort

41/100
14 reviews

Room sizes are okay, but uncomfortable with below average beds.

“No air circulation” “Loud air conditioner” “Loud noise outside”

Amenities

25/100
8 reviews

Poor buildings and an uninspiring entrance area.

“Old building” “Lobby and decorations are run down” “Did not open the outside”

Vibe

19/100
12 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Old building” “Lobby and decorations are run down” “Stuffy elevators”

Ranked top 56% by couples, with a score of 68

Good to know

  • Bad furniture

    “Ripped couch” “Carpet felt damp”

  • Poorly-maintained rooms

    “Refrigerator did not work” “Worn that appliances”

  • Great location

    “Very convenient to the coliseum” “Close to downtown”

  • Bad amenities

    “Old building” “Lobby and decorations are run down”

Review highlights

Location

91/100
13 reviews

Great location.

“Very convenient to the coliseum” “Close to downtown” “Good restaurants”

Service

79/100
22 reviews

Friendly service.

“Staff is excellent” “Excellent information” “Staff was accommodating”

Breakfast

52/100
14 reviews

Breakfast is average.

“Stale bagels” “RESTAURANT BREAKFAST WONDERFUL” “Minimal breakfast selection”

Cleanliness

49/100
9 reviews

Room cleanliness is OK, but overall cleanliness is lacking.

“Not ready for guests” “Stuffy elevators” “Dusty flat screen TV”

Comfort

38/100
11 reviews

Not very comfortable, with bad beds.

“No air circulation” “Loud air conditioner” “Loud noise outside”

Room

32/100
22 reviews

Somewhat clean, yet unmaintained rooms with poor furnishings, particularly beds.

“Dusty flat screen TV” “Carpet in need of repair” “Broken AC”

Amenities

32/100
11 reviews

Poor hotel buildings.

“Old building” “Lobby and decorations are run down” “Did not open the outside”

Vibe

16/100
7 reviews

Poor vibe.

“Old building” “Lobby and decorations are run down” “Stuffy elevators”

Ranked top 47% by solo travelers, with a score of 74

Good to know

  • Uncomfortable

    “No air circulation” “Loud air conditioner”

  • Poor beds

    “Thin mattresses” “Bed was very soft”

  • Room is not nice

    “Dusty flat screen TV” “Carpet in need of repair”

  • Fantastic service

    “Staff is excellent” “Excellent information”

Review highlights

Service

75/100
11 reviews

Fantastic service.

“Staff is excellent” “Excellent information” “Staff was accommodating”

Cleanliness

58/100
5 reviews

Room cleanliness is acceptable.

“Facilities are excellent and clean” “Clean towels” “Stuffy elevators”

Breakfast

49/100
6 reviews

Bad breakfast.

“Stale bagels” “Breakfast could be better” “Minimal breakfast selection”

Comfort

43/100
11 reviews

Not very comfortable, with bad beds.

“No air circulation” “Loud air conditioner” “Loud noise outside”

Room

39/100
14 reviews

Moderately clean, but unpleasant, rooms and beds.

“Dusty flat screen TV” “Carpet in need of repair” “Broken AC”

Review Semantics by TrustYou

Customer Reviews of Clarion Sundance Plaza Hotel & Spa

3.5 out of 5. Based on 189 guest reviews , Average

Property Description

The Clarion Collection® Sundance Plaza Hotel is ideally located less than one mile from Wake Forest University. This Winston-Salem hotel is close to many area attractions, including Pilot Mountain State Park, Bowman Gray Stadium sports and entertainment facility, Dixie Classic Fairgrounds and Old Salem, a living history town that recreates the town of Salem from 1766. Winston-Salem and the surrounding area provide many outlets for a variety of recreational activities, including hiking, biking, swimming, fishing and camping. Numerous parks and sports complexes provide a place to play basketball, tennis and baseball. In addition, a variety of museums, theaters and galleries offer something to do for the indoor enthusiasts. A variety of restaurants and cocktail lounges are located in the surrounding area.

Details / Other Expenses

Check In: 3:00PM
Check Out: 12:00PM
Year of Last Renovation: 2006
Floors: 4
Rooms: 150
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 90
Handicap Rooms:
Suites: 8
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 9
Meeting Space: 10000 sq. feet
Banquet Space: Holds 400 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 3.0 Mi
Lounge/Bar Hours: 10AM-1AM
Pool Info: Seasonal Pool outdoor
Policies / Expenses
Cancellation:
72 hour prior to arrival
Nightly Parking: n/a
Typical Group Deposit: 25% of total
Total Taxes: 13.75%
Total Misc Fees: $1.00 USD
(mandatory resort fees/taxes)
State Tax: 6.75%
Occupancy Tax: 6.00%
Food and Beverage Tax: 6.75%
Audio Visual Tax: 6.75%
Food and Beverage Service Charge: 20.00%
Audio Visual Service Charge: 20.00%
Banquet Labor Fees: 25.00 Per Person (Min (3) hrs)
Banquet Bartender Fees: 35.00 Per Hour (Min (3) hrs)
Chef Attendant Fees: 50.00 Per Hour
Avg. Continental Breakfast Cost: 9.99 Per Person
Avg. Plated Breakfast Cost: 15.95 Per Person
Avg. Buffet Breakfast Cost: 14.95 Per Person
Avg. Plated Lunch Cost: 18.00 Per Person
Avg. Buffet Lunch Cost: 16.00 Per Person
Avg. Boxed Lunch Cost: 10.95 Per Person
Avg. Plated Dinner Cost: 25.00 Per Person
Avg. Buffet Dinner Cost: 25.00 Per Person
Morning Break Cost: 8.00 Per Person
Afternoon Break Cost: 8.00 Per Person
Banquet Gallon of Coffee: 2.00 Per Person
Banquet Soda: 2.00 Per Person
Banquet Bottled Water: 2.00 Per Person
Banquet Reception w Hors d'oeuvres: 21.95 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
We do allow pets with non-refundable pet fee. $25.00 one time fee.


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Free local calls
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • VCR or VCP

Airport & Shuttle Information

Airport Shuttle fee $30.00 each way, reserve with hotel a minimum of 96 hours in advance. PTI Airport is 20 minutes from the Sundance Hotel.

Local Shuttle Info: Local Shuttle consist of Willard Cab Company 336 725 2227

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Free Cont. Breakfast

About Clarion Hotels

  • Full-service property with meeting/event space and available catering services
  • Feature a restaurant or social bar and lounge based on location
  • High-quality bedding
  • Free high-speed internet
  • 24-hour business center services
  • Spacious rooms with large desks

The Clarion Hotels highlights above are subject to change without notice.

Previously known as:
Clarion Collection Sundance Plaza Hotel, Winston Salem Hotel & Spa

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