HOLIDAY INN EXPRESS WINSTON SALEM DOWNTOWN WEST

110 Miller St., Winston-Salem, NC 27103 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Downtown Hotel in Forsyth County
36.09301-80.27403
Check availability
Very Good
4.0/ 5

Based on 144 guest reviews

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  • We have an outdoor pool
  • Free complimentary breakfast
  • The Avg. Group Discount is 10.9%!
  • Gym is available on property
  • 121 rooms in hotel
  • Check-out time: 11:00AM
  • Has environment-friendly policy
  • Groups & Meetings rating of 10.0/10

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Include Discounts:

Room Types

Check Rates 1 King Bed Leisure
Non-Smoking
Check Rates 2 Double Beds
Non-Smoking
Check Rates 2 Queen Beds
Non-Smoking
Check Rates 4000 Ihg Rewards Points Includes Room and 4000 Priority Club Bonus Points Per Night 1 King Bed Leisu
Non-Smoking
Check Rates 4000 Ihg Rewards Points Includes Room and 4000 Priority Club Bonus Points Per Night 2 Double Beds Th
Non-Smoking
Check Rates 4000 Ihg Rewards Points Includes Room and 4000 Priority Club Bonus Points Per Night 2 Queen Beds Enj
Non-Smoking
Check Rates 4000 Ihg Rewards Points Includes Room and 4000 Priority Club Bonus Points Per Night Standard Room Be
Non-Smoking
Check Rates 5000 Rc Bonus Includes Room and 5000 Rc Bonus Points Per Any Consecutive Night Stay 1 King Bed Leisu
Non-Smoking
Check Rates 5000 Rc Bonus Includes Room and 5000 Rc Bonus Points Per Any Consecutive Night Stay 2 Double Beds Th
Non-Smoking
Check Rates 5000 Rc Bonus Includes Room and 5000 Rc Bonus Points Per Any Consecutive Night Stay 2 Queen Beds Enj
Non-Smoking
Check Rates 5000 Rc Bonus Includes Room and 5000 Rc Bonus Points Per Any Consecutive Night Stay Standard Room Be
Non-Smoking
Check Rates ADA Approved Room with Accessible Tub Tdd Equip Ment Available At The Front Desk Free H Igh Speed In
Non-Smoking
Check Rates Best Flexible Rate 1 King Bed Leisure Free High Speed Wireless Internet Accessible Keeps You Connect
Non-Smoking
Check Rates Best Flexible Rate 2 Double Beds This Room Offers Free High Speed Wireless Internet Accessible and F
Non-Smoking
Check Rates Best Flexible Rate 2 Queen Beds Enjoy Free High Speed Wireless Internet Accessible in This Modern Ro
Non-Smoking
Check Rates Best Flexible Rate Standard Room Bed Type Preference Cannot Be Guaranteed As It Will Be Allocated Up
Non-Smoking
Check Rates Book Early N Save 1 King Bed Leisure Free High Speed Wireless Internet Accessible Keeps You Connecte
Non-Smoking
Check Rates Book Early N Save 2 Double Beds This Room Offers Free High Speed Wireless Internet Accessible and Fr
Non-Smoking
Check Rates Book Early N Save 2 Queen Beds Enjoy Free High Speed Wireless Internet Accessible in This Modern Roo
Non-Smoking
Check Rates Book Early N Save Standard Room Bed Type Preference Cannot Be Guaranteed As It Will Be Allocated Upo
Non-Smoking
Check Rates Room 1 King Bed
Non-Smoking
Check Rates Room 2 Double Beds
Non-Smoking
Check Rates Room 2 Queen Beds
Non-Smoking
Check Rates Room Accessible
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Downtown Winston-Salem (1.5 MI / 2.41 KM ) Historic Bethabara Park (4.4 MI / 7.08 KM ) LJVM Coliseum (2.8 MI / 4.51 KM ) NC School of the Arts (1.5 MI / 2.41 KM ) Old Salem Museums & Gardens (1.8 MI / 2.9 KM ) Reynolda House Museum of American Art (2.4 MI / 3.86 KM ) SciWorks (6.3 MI / 10.14 KM ) Southeast Center for Contemporary Art (2 MI / 3.22 KM ) Twin City Soccer Complex (1.5 MI / 2.41 KM ) Wake Forrest University (1 MI / 1.61 KM ) Winston-Salem State University (2.6 MI / 4.18 KM ) WFU Baptist Medical Center (1 MI / 1.61 KM ) Forsyth Medical Center (1.9 MI / 3.06 KM )

Verified Reviews of Holiday Inn Express Winston Salem Downtown West

Below are the verified reviews from guests that we have booked recently:
"Customer service needs work."
Overall Score3.0/ 5
At check in clerk did not finish with one customer before checking in another. All was okay until I started to feel sick. Lots of mold in the bathroom.
(Individual traveler, booked 1 room), from US flag
29-Jun-2014 Verified Review, stayed from Fri Jun 27 to Sun Jun 29 2014 at a $105.00 average nightly rate.

Summary of Verified Reviews

Summary of 130 verified reviews

79
Good

Very good city hotel. Location is favourable and rooms are clean. Fantastic service. Popular among business travelers.

“Lots of food stores” “Staff was friendly and helpful”

Great City Hotel Top 15% in city
Great Business Hotel Top 23% in city
Friendliest Service In City

Good to know

  • Comfortable beds

    “Great night's sleep” “Beds were comfortable”

  • Good accessibility by car

    “Free shuttle” “Closest to the hospital”

  • Great shopping

    “Lots of food stores” “A lot of stores”

  • Friendly service

    “Staff was friendly and helpful” “Staff was very helpful and pleasant”

Review highlights

Location

98/100
25 reviews

Great location, with good shopping nearby and easy access by car.

“Right across the street from the ferry” “10 minute walk to hospital” “Right next to downtown”

Service

91/100
52 reviews

Adequately professional and very friendly service with good reception.

“Staff was exceptional” “Staff was friendly and helpful” “Laundry room available”

Breakfast

70/100
33 reviews

Breakfast is average.

“Good hot breakfast” “Breakfast delicious” “Breakfast area right across from”

Room

66/100
57 reviews

Tidy rooms with excellent beds. Dilapidated rooms and bathrooms.

“Tight space” “Door didn't work” “Sheets torn”

Pool

29/100
5 reviews

Bad pool.

“Outdoor pool was not open” “Pool towels are very small” “Pool was closed”

Amenities

19/100
13 reviews

Poor buildings and an uninspiring entrance area.

“Elevator didn't work” “Office that was locked”

Ranked top 45% by business travelers, with a score of 81

Good to know

  • Fantastic service

    “Staff was exceptional” “Staff was friendly and helpful”

  • Friendly service

    “Staff was friendly and helpful” “Staff was very helpful and pleasant”

  • Comfortable beds

    “Great night's sleep” “Beds were comfortable”

  • Great location

    “Right across the street from the ferry” “10 minute walk to hospital”

Review highlights

Location

98/100
4 reviews

Great location.

“Right across the street from the ferry” “10 minute walk to hospital” “Right next to downtown”

Service

90/100
9 reviews

Friendly service.

“Staff was exceptional” “Staff was friendly and helpful” “Laundry room available”

Comfort

67/100
4 reviews

Relatively comfortable, with good beds.

“Tight space” “Sheets torn” “TV screen so small”

Room

63/100
9 reviews

Great beds in okay rooms.

“Tight space” “Door didn't work” “Sheets torn”

Ranked top 64% by families, with a score of 82

Review highlights

Comfort

68/100
3 reviews

Comfortable.

“Tight space” “Sheets torn” “TV screen so small”

Room

66/100
5 reviews

Room is all right.

“Tight space” “Door didn't work” “Sheets torn”

Ranked top 57% by couples, with a score of 81

Review highlights

Breakfast

70/100
5 reviews

Tasty breakfast.

“Good hot breakfast” “Breakfast area right across from” “Breakfast was good”

Ranked top 48% by solo travelers, with a score of 80

Good to know

  • Great location

    “Right across the street from the ferry” “10 minute walk to hospital”

Review highlights

Location

98/100
3 reviews

Great location.

“Right across the street from the ferry” “10 minute walk to hospital” “Right next to downtown”

Room

61/100
4 reviews

Room is all right.

“Tight space” “Door didn't work” “Sheets torn”

Good to know

  • Comfortable beds

    “Great night's sleep” “Beds were comfortable”

  • Good accessibility by car

    “Free shuttle” “Closest to the hospital”

  • Great shopping

    “Lots of food stores” “A lot of stores”

  • Friendly service

    “Staff was friendly and helpful” “Staff was very helpful and pleasant”

Review highlights

Location

98/100
25 reviews

Great location, with good shopping nearby and easy access by car.

“Right across the street from the ferry” “10 minute walk to hospital” “Right next to downtown”

Service

91/100
52 reviews

Adequately professional and very friendly service with good reception.

“Staff was exceptional” “Staff was friendly and helpful” “Laundry room available”

Breakfast

69/100
32 reviews

Breakfast is average.

“Good hot breakfast” “Breakfast area right across from” “Breakfast was mediocre”

Room

66/100
57 reviews

Tidy rooms with excellent beds. Dilapidated rooms and bathrooms.

“Tight space” “Door didn't work” “Sheets torn”

Pool

29/100
5 reviews

Bad pool.

“Outdoor pool was not open” “Pool towels are very small” “Pool was closed”

Amenities

19/100
13 reviews

Poor buildings and an uninspiring entrance area.

“Elevator didn't work” “Office that was locked”

Ranked top 39% by business travelers, with a score of 79

Good to know

  • Fantastic service

    “Staff was exceptional” “Staff was friendly and helpful”

  • Great location

    “Right across the street from the ferry” “10 minute walk to hospital”

  • Friendly service

    “Staff was friendly and helpful” “Staff was very helpful and pleasant”

  • Comfortable beds

    “Great night's sleep” “Beds were comfortable”

Review highlights

Location

98/100
4 reviews

Great location.

“Right across the street from the ferry” “10 minute walk to hospital” “Right next to downtown”

Service

90/100
9 reviews

Friendly service.

“Staff was exceptional” “Staff was friendly and helpful” “Laundry room available”

Comfort

67/100
4 reviews

Relatively comfortable, with good beds.

“Tight space” “Sheets torn” “TV screen so small”

Room

63/100
9 reviews

Great beds in okay rooms.

“Tight space” “Door didn't work” “Sheets torn”

Ranked top 63% by families, with a score of 83

Review highlights

Comfort

68/100
3 reviews

Comfortable.

“Tight space” “Sheets torn” “Great night's sleep”

Room

66/100
5 reviews

Room is all right.

“Clean accommodations” “Tight space” “Door didn't work”

Ranked top 51% by couples, with a score of 81

Review highlights

Breakfast

70/100
5 reviews

Tasty breakfast.

“Good hot breakfast” “Breakfast area right across from” “Breakfast was good”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Express Winston Salem Downtown West

4.0 out of 5. Based on 144 guest reviews , Very Good

Property Description

The Holiday Inn Express – Winston Salem Downtown West is located off Business 40 at exit 4C (Cloverdale Ave.) . The hotel offers a blend of contemporary comfort and décor with service that exceeds all guests expectations. Holiday Inn Express – Winston Salem Downtown West is your home away from home. The Holiday Inn Express – Winston Salem Downtown West offers 121 guest rooms with king, two queen, or two full beds, exercise room, meeting room, business center, outdoor pool and a suite shop. The Holiday Inn Express – Winston Salem Downtown West is well-suited for your corporate & leisure travels. We are conveniently located 0.5 miles from the Wake Forest University Baptist Medical Center & BB&T Headquarters. We are also located minutes away from Downtown Winston Salem, GMAC, Wachovia, BB&T, Sara Lee, Wake Forest University, Winston Salem State University, Salem College, North Carolina School of the Arts, Krispy Kreme Headquarters, Benton Convention Center and Forsyth Medical Center. Families can enjoy a variety of activities in Winston Salem at Old Salem, Lawrence Joel Veterans Memorial Coliseum, Hanes Mall, Tanglewood Park, SciWorks and Reynolda House (just to name a few). Our attentive staff will always welcome you with a smile & impeccable service. Once you stay, you’ll want to come back time & time again.

Green Sustainability

IHG Green Engage System

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00AM
Year of Last Renovation: 2008
Floors: 5
Rooms: 121
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 121
Handicap Rooms:
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 520 sq. feet
Banquet Space: Holds 30 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 1.0 Mi
Lounge/Bar Hours: N/A
Pool Info:
Seasonal outdoor pool; 10:30 am - 9:00 pm
Policies / Expenses
Cancellation:
4:00 pm Day of Arrival
Nightly Parking: $0
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.75%
Occupancy Tax: 6.00%
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 0.00 Per Item
Rooms Wireless Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Food and Beverage Service Charge: 0.00%
Audio Visual Service Charge: 0.00%
Banquet Labor Fees: 0.00 Per Hour
Banquet Gallon of Coffee: 20.00 Per Day
Banquet Soda: 2.00 Per Person
Banquet Bottled Water: 2.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Bus parking
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Jogging path
  • Laundry facilities
  • Laundry valet service
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Voicemail

Airport & Shuttle Information

Piedmont Triad International Airport (GSO) Distance: 20 MI / 32.19 KM East to Hotel Taxi Charge (one way): $35.00 (USD) Time by taxi: 30 minutes I-40 West to Business I-40 West. Exit 4A, Cloverdale Road. Turn right at bottom of ramp. Turn right onto Miller Street. Hotel is be located on the left. Smith Reynolds Airport (INT) Distance: 6 MI / 9.66 KM North to Hotel Taxi Charge (one way): $13.00 (USD) Time by taxi: 10 minutes Highway 52 South. Take Business 40 West. Exit 4A, Cloverdale Road. Turn right at the bottom of the ramp. Turn right onto Miller Street. Hotel is located on the left. Charlotte Douglas Airport (CLT) Distance: 80 MI / 128.74 KM South West to Hotel I-85 North to Highway 52 towards Winston Salem. Take Business I-40 East. Exit 4A, Cloverdale Road. Turn right at the bottom of the ramp. Turn right onto Miller Street. Hotel is located on the left.

Local Shuttle Info: 8:00 am - 9:00 pm; 3 mile radius complimentary

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary "Express Start" Breakfast is available to our guests. The breakfast varies from scrambled eggs or omelette, bacon, sausage links, pork sausage, or turkey sausage, biscuits and gravy, variety of breads and cereals, oatmeal, grits, cinnamon buns, yogurt, juice, and fresh coffee. (Fresh coffee is available in the lobby all day.)

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Previously known as:
Holiday Inn Express Downtown West

Hotel Rate Trends at Holiday Inn Express Winston Salem Downtown West

Rate fluctuations of Holiday Inn Express Winston Salem Downtown West

The graph above is averages of room rates for both our group prices and the lowest online individual rates our system could find at the time the group bid was submitted. The best group/meeting discount shown is 42.9% in October 2014 and the highest average individual rate is $192 in the month of October 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express Winston Salem Downtown West in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Holiday Inn Express Winston Salem Downtown West

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express Winston Salem Downtown West.

Feel free to use the Holiday Inn Express Winston Salem Downtown West meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Winston-Salem event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Graylyn Room 26 x 24 x 8 624 16/-- 16 26 20 20 15 --/-- 30 30 15
Close This

Graylyn Room

Room Type:
General Meeting Room
Total Size:
624 Sq. Feet
Dimensions:
26 x 24 x 8 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System
Graylyn Room Meeting Space Thumbnail 1
Graylyn Room Meeting Space Thumbnail 2
Graylyn Room Meeting Space Thumbnail 3
Photo of Graylyn Room

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