SHERATON RALEIGH HOTEL

421 South Salisbury St., Raleigh, NC 27601 United States (USA)
View Map Reservations: 1-800-881-1523
3.5 Star Downtown Hotel in Wake County
35.77541-78.64034
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Very Good
4.0/5

Based on 30 guest reviews

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  • Includes an indoor pool
  • The Avg. Group Saves 34.3%!
  • Fitness + Health Center
  • 353 rooms in hotel
  • 17 floors in property
  • Check-out time: 12:00pm
  • Group friendly rating of 9.6/10
  • 14 meeting rooms in hotel

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Room Types

Check Rates 1 King :bed Breakfast Buffet Breakfast For 2 in Restaurant Included in Rate
Non-Smoking
Check Rates 1 King :flexible Rate Breakfast Traditional Non Smoking: 32 Inch Flat Panel LCD Tv: Free Local Cc Ac
Non-Smoking
Check Rates 1 King :flexible Rate Breakfast Traditional Non Smoking: Accessible: ADA Accessible Requirements: 32
Non-Smoking
Check Rates 1 King :flexible Rate Traditional Non Smoking: 32 Inch Flat Panel LCD Tv: Free Local Cc Accessible 8
Non-Smoking
Check Rates 1 King :flexible Rate Traditional Non Smoking: Accessible: ADA Accessible Requirements: 32 Inch Flat
Non-Smoking
Check Rates 1 King :prepaid Rate Traditional Non Smoking: 32 Inch Flat Panel LCD Tv: Free Local Cc Accessible 80
Non-Smoking
Check Rates 1 King Bed Accessible Room
Non-Smoking
Check Rates 1 King Bed Room
Non-Smoking
Check Rates 1 King Bed Suite
Non-Smoking
Check Rates 1 King Club Floor Non Smoking: Free Local Cc Accessible 800 Calls: 37 Inch Flat Panel HDTV
Non-Smoking
Check Rates 1 King Traditional Non Smoking: 32 Inch Flat Panel LCD Tv: Free Local Cc Accessible 800 Calls:
Non-Smoking
Check Rates 2 Double Beds :bed Breakfast Buffet Breakfast For 2 in Restaurant Included in Rate
Non-Smoking
Check Rates 2 Double Beds :flexible Rate Accessible Non Smoking: Traditional : Free Local Cc Accessible 800 Call
Non-Smoking
Check Rates 2 Double Beds :flexible Rate Breakfast Accessible Non Smoking: Traditional : Free Local Cc Accessibl
Non-Smoking
Check Rates 2 Double Beds :flexible Rate Breakfast Traditional Non Smoking: 32 Inch Flat Panel LCD Tv: Free Loca
Non-Smoking
Check Rates 2 Double Beds :flexible Rate Traditional Non Smoking: 32 Inch Flat Panel LCD Tv: Free Local Cc Acces
Non-Smoking
Check Rates 2 Double Beds Accessible Room
Non-Smoking
Check Rates 2 Double Beds Room
Non-Smoking
Check Rates 2 Double Beds Traditional Non Smoking: 32 Inch Flat Panel LCD Tv: Free Local Cc Accessible 800 Calls
Non-Smoking
Check Rates Accessible Non Smoking: 2 Double Beds
Non-Smoking
Check Rates Club Floor Non Smoking: 2 Double Beds
Non-Smoking
Check Rates Club Floor Non Smoking: King Bed
Non-Smoking
Check Rates Club Room Business Lounge Accessible
Non-Smoking
Check Rates Executive Junior Suite Non Smoking: King + Full Sofa Bed
Non-Smoking
Check Rates Traditional Non Smoking: King Bed Accessible Meets ADA Requirements
Non-Smoking
Check Rates Traditional Room
Non-Smoking

Local Attractions

Downtown Location, Raleigh Convention Center, Progress Energy Center for Performing Arts, City Market, State Capitol, NC Museum of History & Natural Sciences, NC Governors Mansion, numerous restaurants and night life within walking distance.

Verified Reviews of Sheraton Raleigh Hotel

Below are the verified reviews from guests that we have booked recently:
"Groves Wedding Weekend Hotel Block."
Overall Score1.0/ 5
I am very disappointed with the Sheraton and my guests and I do not plan on staying at this hotel again in the future. We used this hotel as the sole hotel for all out of town guests coming to Raleigh for a wedding. More than 70% of the wedding guests were from out of town this was a significant block for the hotel. However, a week before the wedding, the hotel broke its contract of the secured king bed to two double bed ratio and moved guests who had booked months prior to king bed rooms. This caused anxiety, confusion and chaos as families of four now had to figure out how to sleep in a hotel room with one king bed. When guests addressed this with the hotel their only response was to deal with it or find another hotel knowing full well that was no longer an option for us. There was another breach in the contract that clearly stated the discounted room rate was available +/ three days prior to the event. When family tried to extend their stay, the hotel refused to provide them with the room block rate instead offered them an outrageous rate, forcing them to book at another hotel. With all of this, the hotel did not contact me, the bride and the one who signed the agreement, to help address the issue. Instead they frustrated guests, caused me stress and offered nothing to help compensate this disaster. Nothing was done at the hotel to make me feel special. You would think that with checking in, they would have my name, knowing that a full weekend was about to begin and special attention should be made. This hotel clearly has arrogance from being a downtown hotel and takes no regard to their guests. They do whatever they want without consequence because they feed off the knowledge that there are only a few hotels downtown so why not charge outrageous rates, break contracts and treat their guests with little regard?.
(Group coordinator, booked 20 rooms), from US flag
07-Feb-2017 Verified Review, stayed from Fri Jan 27 to Sun Jan 29 2017 at a $149.00 group rate (40% discount).
Response from Management on 09-Feb-2017:
Please allow me to introduce myself; my name is Serita Floyd and I am the wedding sales coordinator at the Sheraton Raleigh hotel. We would like to sincerely apologize for the service you received during your stay with us! We always strive to provide the best service to our guests and on this occasion we did not exceed your basic expectation. I would like to extend an invitation to you to stay with us the next time your travels should bring you to Raleigh, North Carolina. Please be kind enough to contact me directly I will personally ensure that your stay is VIP, and I will extend a special discounted rate with complimentary breakfast to order. I look forward to hearing from you and looking forward to welcome you at Sheraton Raleigh Hotel! SHERATON RALEIGH HOTEL 421 South Salisbury Street, Raleigh, NC 27601

Customer Reviews of Sheraton Raleigh Hotel

4.0 out of 5. Based on 32 guest reviews, Very Good

Property Description

Located in the heart of downtown Raleigh, our hotel offers many options of things to do. With over 80 restaurants, bars, nightlife, an amphitheater, performing arts center, music hall, art galleries, museums, IMAX movie theatre and more, all with in a 3 block radius. The possibilities for your meeting attendees are endless when in downtown Raleigh! The Hotel is designed with 353 newly renovated luxurious guestrooms. We also have 2 Presidential Suites, 4 Junior Suites, and 13 handicapped accessible rooms, all smoke-free. Your night's sleep will never be the same! We have Sheraton Sweet Sleeper Beds in all of our guestrooms. The 16th & 17th floors are designated as the Club Level. The 17th Floor is complete with a private lounge service complimentary continental breakfast, evening hors d'oeuvres and cocktails. Our newly renovated banquet and conference facility features an exquisitely decorated 4500 square foot ballroom, which will seat 400 people theater style. The total meeting facility consists of over 18,000 sq. ft. with a total of 14 conference rooms. Hidden just off the main lobby is our exercise and fitness facility. You will find a relaxing atmosphere with state of the art fitness equipment and indoor pool. Our restaurant, Jimmy V's Osteria & Bar is a unique and modern restaurant that gives you a taste of Italian favorites. Jim Valvano's passion and commitment to excellence is the inspiration ingrained in the restaurant's culture. As a commitment to connect with our community, we are donating 2.5% of its revenue to support The V Foundation in cutting edge research for cancer treatment. We invite you to experience a meal in our restaurant and be a part of Jimmy V's commitment to finding a cure!

What you need to know

Hotel Features: There is no shortage of features at the Sheraton Raleigh Hotel. Enjoy light snacks, fresh spirits or watch a local game at the hotel's on-site lounge. Swim in the heated, salt water indoor swimming pool, or relax your muscles in the hotel's jacuzzi. Work out in the full-service fitness center. At the end of the day, enjoy a restful sleep in a well-appointed guest room.

Guest Rooms: All of the guest rooms at the Sheraton Raleigh Hotel are outfitted with everything you could want or need. Standard features include LCD high-definition televisions, work desks, data ports, high-speed Internet access, coffee and tea makers and signature Sheraton Sweet Sleeper Beds. Suites also feature separate seating areas, complete with sofa beds and Jacuzzi tubs.

Nearby Attractions: You're sure to be entertained while staying at the Sheraton Raleigh Hotel, as it is situated within close proximity to all of the attractions and sights of the Raleigh area. Explore the restaurants and night life at the City Market. Take in a movie at the IMAX Theater. Enjoy the recreational activities at the State Fair Grounds. Play a round of golf at the Cardinal Club.

Amenities: The many amenities at the Sheraton Raleigh Hotel are sure to please. The concierge service is ready and willing to help you plan a memorable trip, including booking reservations and planning an itinerary. Complimentary high-speed Internet access will keep you connected with associates, family and friends. The Club Lounge serves tasty snacks and adult beverages.

This hotel is perfect for:
-Fitness buffs who want to stay in shape while traveling.
-Individuals who are interested in socializing without having to leave the hotel.
-Couples looking for a romantic room with a Jacuzzi.

Expert Tip : The Sheraton Raleigh Hotel offers on-site dining options, including light snacks and cooked-to-order meals.

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2008
Floors: 17
Rooms: 353
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 353
Handicap Rooms:
Suites: 6
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 14 View Spaces
Meeting Space: 18000 sq. feet
Banquet Space: Holds 420 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 1.0 Mi
Lounge/Bar Hours: 10am-2PM
Pool Info: Indoor salt water pool
Policies / Expenses
Cancellation:
24hrs
Nightly Parking: 13
Total Taxes: 13.75%
Total Misc Fees: $8.75 USD
(mandatory resort fees/taxes)
State Tax: 6.75%
Occupancy Tax: 6.00%
Food and Beverage Tax: 7.75%
Audio Visual Tax: 7.75%
Other Tax: 23.00% (Catering Service Charge)
Parking Fee: 14.00 Per Night
Cleaning Fee: 250.00 Per Night
Porterage Fee: 4.00 Per Item
Shipping Handling Fee: 5.00 Per Item
Additional Person Fee: 10.00 Per Person
Rooms Wireless Internet Fee: 12.95 Per Night

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hair dresser
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • TV room
  • Voicemail

Airport & Shuttle Information

RDU International Airport is only 15 miles from the hotel.

Airport Shuttle? Sorry, no airport shuttle available.

About Sheraton Hotels and Resorts

  • The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
  • Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
  • Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
  • Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows

The Sheraton Hotels and Resorts highlights above are subject to change without notice.

Previously known as:
Sheraton Raleigh Capital Center

Hotel Rate Trends at Sheraton Raleigh Hotel

Rate fluctuations of Sheraton Raleigh Hotel

The graph above is averages of room rates for both group rates and the lowest online individual rates our system could find at the time the group bid was placed. The lowest group rate shown is 48.4% in June 2018 and the highest average individual rate is $269 in the month of June 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Sheraton Raleigh Hotel in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Sheraton Raleigh Hotel

Below are the meeting, banquet, conference and event spaces at Sheraton Raleigh Hotel.

Feel free to use the Sheraton Raleigh Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Raleigh event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Oak Forest Ballroom 72 x 64 x 16 4544 420/378 -- 189 109 130 109 28/32 550 454 --
Close This

Oak Forest Ballroom

Room Type:
Ballroom
Total Size:
4544 Sq. Mi
Dimensions:
72 x 64 x 16 Ft.
Floor Level:
3
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Oak Forest Ballroom
Boardroom 25 x 20 x 7 500 --/-- -- -- -- -- 12 --/-- -- -- --
Close This

Boardroom

Room Type:
Boardroom
Total Size:
500 Sq. Mi
Dimensions:
25 x 20 x 7 Ft.
Floor Level:
1
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Boardroom

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