Candlewood Suites Polaris, an IHG Hotel

8515 Lyra Dr., Columbus, OH 43240 United States (USA) near Exit 121 on I-71 (~0.3mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
40.139393-82.974930
+1-800-760-7718
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Check availability
Very Good
4.0/5

Based on 187 guest reviews

Show Guest Reviews
  • We have an indoor pool
  • The Avg. Group Discount is 8.0%!
  • Gym is available on property
  • 122 rooms in hotel
  • 4 floors in hotel
  • 122 suites in hotel
  • Check-in time: 3:00PM
  • Has environment-friendly policy
  • Group score of 10.0/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bedroom Suite
Non-Smoking
Check Rates1 Bedroom Suite 1 Queen
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite 460 Sqft Suite with Living Kitchen Microwave, Refrigerator and Sofa
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Accessible
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Accessible 460 Sqft Suite Comm Accessible Living Kitchen Microwave Frig Sofa
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Accessible Breakfast
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Shower
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Shower 460 Sqft Suite Comm Mobility Accessible Roll Shower Living Kitchen Mc
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Tub
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Tub 460 Sqft Suite Comm Mobility Accessible Tub Living Kitchen Mcrwv Frig So
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Tub Breakfast
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates1 Queen Bed Hear Mobility Tub
Non-Smoking
Check Rates1 Queen Bed Hear Roll in Shower
Non-Smoking
Check Rates1 Queen Bed Hearing Accessible
Non-Smoking
Check Rates1 Queen Studio Suite 300 Sqft Suite with Full Kitchen Microwave and Refrigerator
Smoking    Non-Smoking
Check Rates1 Queen Studio Suite Accessible 340 Sqft Suite Comm Accessible Full Kitchen, Refrigerator, Microwave
Non-Smoking
Check Rates1 Queen Studio Suite Accessible Tub 345 Sqft Suite Comm Mobility Accessible Tub Full Kitchen Frig
Non-Smoking
Check Rates2 Double Studio Suite
Non-Smoking
Check Rates2 Double Studio Suite 345 Sqft Suite with Full Kitchen Microwave and Refrigerator
Non-Smoking
Check Rates2 Double Studio Suite Breakfast
Non-Smoking
Check RatesAdvance Saver 1 Queen 1 Bedroom Suite 460 Sqft Suite with Living Kitchen Microwave, Refrigerator and
Non-Smoking
Check RatesAdvance Saver 1 Queen 1 Bedroom Suite Accessible 460 Sqft Suite Comm Accessible Living Kitchen Micro
Non-Smoking
Check RatesAdvance Saver 1 Queen 1 Bedroom Suite Shower 460 Sqft Suite Comm Mobility Accessible Roll Shower Liv
Non-Smoking
Check RatesAdvance Saver 1 Queen 1 Bedroom Suite Tub 460 Sqft Suite Comm Mobility Accessible Tub Living Kitchen
Non-Smoking
Check RatesAdvance Saver 1 Queen Studio Suite 300 Sqft Suite with Full Kitchen Microwave and Refrigerator
Smoking    Non-Smoking
Check RatesAdvance Saver 1 Queen Studio Suite Accessible 340 Sqft Suite Comm Accessible Full Kitchen, Refrigera
Non-Smoking
Check RatesAdvance Saver 1 Queen Studio Suite Accessible Tub 345 Sqft Suite Comm Mobility Accessible Tub Full K
Non-Smoking
Check RatesAdvance Saver 2 Double Studio Suite 345 Sqft Suite with Full Kitchen Microwave and Refrigerator
Non-Smoking
Check RatesAdvance Saver Studio Suite When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesCandlewood Weekend 1 Queen 1 Bedroom Suite 460 Sqft Suite with Living Kitchen Microwave, Refrigerato
Non-Smoking
Check RatesCandlewood Weekend 1 Queen 1 Bedroom Suite Accessible 460 Sqft Suite Comm Accessible Living Kitchen
Non-Smoking
Check RatesCandlewood Weekend 1 Queen 1 Bedroom Suite Shower 460 Sqft Suite Comm Mobility Accessible Roll Showe
Non-Smoking
Check RatesCandlewood Weekend 1 Queen 1 Bedroom Suite Tub 460 Sqft Suite Comm Mobility Accessible Tub Living Ki
Non-Smoking
Check RatesCandlewood Weekend 1 Queen Studio Suite 300 Sqft Suite with Full Kitchen Microwave and Refrigerator
Smoking    Non-Smoking
Check RatesCandlewood Weekend 1 Queen Studio Suite Accessible 340 Sqft Suite Comm Accessible Full Kitchen, Refr
Non-Smoking
Check RatesCandlewood Weekend 1 Queen Studio Suite Accessible Tub 345 Sqft Suite Comm Mobility Accessible Tub F
Non-Smoking
Check RatesCandlewood Weekend 2 Double Studio Suite 345 Sqft Suite with Full Kitchen Microwave and Refrigerator
Non-Smoking
Check RatesCandlewood Weekend Studio Suite When You Arrive At The Hotel We Will Do Our Best To Meet Your Room T
Non-Smoking
Check RatesDouble Suite Room
Non-Smoking
Check RatesKing or 2 Double Beds
Non-Smoking
Check RatesQueen Room Hearing Accessible
Non-Smoking
Check RatesQueen Room Mobility Accessible Roll in Shower
Non-Smoking
Check RatesQueen Suite Disability Accessible
Non-Smoking
Check RatesStudio Suite 2 Double Beds
Non-Smoking
Check RatesStudio Suite When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesStudio Suite with 2 Full Beds
Non-Smoking
Check RatesStudio with 2 Double Beds
Non-Smoking
Check RatesSuite 1 Bedroom 1 Queen
Non-Smoking
Check RatesSuite 1 Bedroom 1 Queen Shower
Non-Smoking
Check RatesSuite 1 Bedroom 1 Queen Tub
Non-Smoking
Check RatesSuite 1 Bedroom Accessible 1 Queen
Non-Smoking
Check RatesSuite 2 Beds
Non-Smoking
Check RatesSuite Queen Size Bed
Non-Smoking
Check RatesTriple Standard Room
Non-Smoking
Check RatesTriple Studio Room
Non-Smoking
Check RatesTriple Suite Room
Non-Smoking

Local Attractions

JPMorgan Chase, Mettler-Toledo, ABB, Emerson/Vertiv, Microsoft, Mount Carmel St. Ann's Hospital, Ohio Health Westerville Emergency Center, Polaris Fashion Place, IKEA, Cabela's, Topgolf, Magic Mountain Fun Center, Uptown Westerville, Otterbein University, Ohio State Fairgrounds & EXPO Center, Columbus Crew & MAPFRE Stadium, Ohio State University, Columbus Blue Jackets, Columbus Short North, German Village and Arena District.

Verified Reviews of Candlewood Suites Polaris An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Home Away From Home."
Overall Score5.0/ 5
We enjoyed our stay at Candlewood Suites. Our suite was spacious and well furnished with all the equipment needed if you wanted to cook or not. I enjoyed the pool everyday to do my water exercise routine! The staff was very polite and helpful! We would visit again!
(Individual traveler, booked 1 room), from US flag
08-Aug-2021 Verified Review, stayed from Sat Jul 31 to Thu Aug 05 2021 at a $121.99 average nightly rate.
"Neat and clean."
Overall Score4.0/ 5
Neat and clean.
(Individual traveler, booked 1 room), from US flag
11-Jun-2021 Verified Review, stayed from Thu Jun 10 to Fri Jun 11 2021 at a $94.00 average nightly rate.
"Worst hotel I have ever stayed at."
Overall Score1.0/ 5
Sheets and bed cover were dirty. Had to wait till 11 pm for someone to change them. Bags of trash filled up by garbage can by elevator. The thermostat did not work. They went to get batteries at 11 pm but still did not work. Finally turned the air conditioning on another way. Hotel clerk had to call room next door to keep the noise down again it was 11pm. The whole experience was disgusting and I paid $126 for a sleepless night. Hotel clerks were not very pleasant either. They also kept telling me I booked they Priceline and could not give me a credit. I went direct to their website to book my room.
(Individual traveler, booked 1 room), from US flag
23-Aug-2020 Verified Review, stayed from Fri Aug 21 to Sat Aug 22 2020 at a $84.99 average nightly rate.
"Hotel Stay Great"
Overall Score5.0/ 5
Got there early. I checked in but could not get into room. Not a problem. Had places to go. Came back and it took a minute to get my key. Very pleasant gentlemen. Very polite and friendly. Will stay there again. Thank You Bill.
(Individual traveler, booked 1 room), from US flag
31-Oct-2019 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2019 at a $116.58 average nightly rate.
"Wonderful."
Overall Score4.0/ 5
Fabulous. Hotel staff could not be nicer. Room was great. If ever in Westerville Ohio stay at Candlewood Polaris. ROSE AND LOU.
(Individual traveler, booked 1 room), from US flag
23-Jun-2014 Verified Review, stayed from Fri Jun 20 to Mon Jun 23 2014 at a $104.00 average nightly rate.
4.0 out of 5. Based on 187 guest reviews

Property Description

The Beautiful Candlewood Suites Polaris is conveniently located at Polaris in north central Ohio and southern Delaware County. Enjoy a unique mix of over 500 world-class shopping, dining and entertainment venues including Polaris Fashion Place (featuring Saks Fifth Avenue, Von Maur, the Apple Store, The Cheescake Factory and more), IKEA, Cabela's, Topgolf and Star Lanes. Our complimentary shuttle service is a convenient option for business travelers visiting local offices such as JPMorgan Chase, Emerson/Vertiv, Mettler-Toledo, DHL as well as local healthcare facilities such as Mount Carmel Saint Anne's Hospital and OhioHealth Westerville Medical Campus Emergency Care Center.The Candlewood Suites Polaris offers three types of guest suites including the Studio Queen (1 queen bed), Studio Double (2 double beds) and the One Bedroom Suite (1 queen bed, 1 queen sofa bed). Guest rooms feature fully-equipped kitchens including a full-size refrigerator/freezer, 2-burner stovetop, microwave, dishwasher and all of the necessary cooking utensils. Each guest suite offers additional comforts such as a large workspace, overstuffed recliner and our one bedroom suites feature a pull-out sofabed. Guests can enjoy amenities including indoor swimming pool and spa, 24-hour fitness and business centers, complimentary guest laundry, complimentary internet access, the Candlewood Cupboard, a DVD Lending Library, the Lending Locker (guests borrow anything from small appliances to board games!), and don't miss out on utilizing our outdoor grills in the gazebo. As of January 1, 2020, the Candlewood Suites Polaris offers complimentary shuttle service throughout the Polaris area. Transportation to additional locations may be scheduled through the front desk.Whatever your travel brings you in for, there's plenty of entertainment and activities to take part in during your stay in our Candlewood Suites Polaris.

Green Sustainability

This is an IHG Green Engage HotelWe know sustainability is as important to you as it is to us – that’s why we’ve made it easy for you to choose a hotel that shares your values. When you stay at an IHG Green Engage hotel, you become part of our worldwide effort to protect our environment.What is IHG Green Engage?IHG Green Engage is an online system that gives our hotels the means to measure their day-to-day environmental impact. Hotels signed up to the system can track how much energy, carbon and water they’re using and how well they’re managing waste. At the same time they can choose from over 200 activities designed to help them use fewer resources, improve their carbon footprint and reduce their water use. We created IHG Green Engage to help us design, build and run greener hotels. Every time you stay at an IHG Green Engage hotel you’re boosting our efforts.

Details / Other Expenses

Check In: 3:00PM
Check Out: 12:00PM
Year of Last Renovation: 2019
Floors: 4
Rooms: 122
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 103
Handicap Rooms: 6
Rooms with 2 Beds: 28
Suites: 122
Room Windows: Windows Do Open
Cleaning Frequency: Weekly
Meeting Rooms: 0
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: 0.5 Mi
Lounge/Bar Hours: N/A
FEMA Approved: Yes
Pool Info:
Indoor pool and whirlpool. Hours of operation from 6AM - 10PM. Temporarily closed due to Covid.
Ownership: AKS Management
Policies / Expenses
Cancellation:
24-hours prior to date of arrival
Nightly Parking: 0.00
Typical Group Deposit: 0
Total Taxes: 15.60%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.50%
City Tax: 8.10%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Bus parking
  • Camping or barbeque facilities
  • Central location
  • Child facilities
  • Clothes drying
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • DVD Player
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Laundry valet service
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Columbus Airport is 15 miles. $40-60 taxi one-way; or utilize Uber for rates around $30 each way. Complimentary shuttle service may be scheduled in advance, based on availability.

Local Shuttle Info: As of January 1, 2020, complimentary shuttle service is available throughout the Polaris area. Additional locations may be scheduled in advance, based on availability.

Breakfast Information

Every guest suite at the Candlewood Suites Polaris features a fully-equipped kitchen with full size refrigerators, so guests are able to prepare meals in their room. The Candlewood Cupboard is another option where guests can purchase a Grab-n-Go breakfast or for a small price, purchase additional items from water, juices and soft drinks to breakfast, lunch and dinner options. The Candlewood Cupboard is accessible 24-hours a day.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$15 first day, $10 each additional day with a maximum charge of $145

Parking Info

Complimentary parking.

Internet / WiFI

Complimentary WiFi throughout the entire hotel. The 24-hour business center offers computers and printers for guest use. Copying and faxing is available through the front desk.

Cleaning Policies

Guests room are cleaned to IHG standards also an extra sanitizing process added at the end of the 5 step process. We pride ourselves on cleanliness. Once checked in we have housekeeping service once every 7 days unless requested otherwise. We do adhere to all CDC regulations and go above and beyond for your safety and the safety of our staff.

About Candlewood Suites

  • Home-like enviroment, great for an extended stay
  • Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
  • Free high-speed internet access and a large workspace available in each guest room
  • TV with DVD player and a comfortable recliner
  • Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
  • Provide a Lending Locker service where guests can borrow common household items to use during their stay
  • Pets are welcome weighing less than 80 lbs
  • Free local calls and two phone lines with data port as an added convenience
  • Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
  • Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
  • Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
  • Great fitness area
  • Housekeeping on a weekly basis

The Candlewood Suites highlights above are subject to change without notice.

Hotel Rate Trends at Candlewood Suites Polaris, an IHG Hotel

Rate fluctuations of Candlewood Suites Polaris, an IHG Hotel

The graph above is averages of room rates for both group prices and the lowest online individual rates our system could find at the time the group bid was submitted. The lowest group/meeting discount shown is 27.2% in January 2019 and the highest average individual rate is $123 in the month of October 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Candlewood Suites Polaris, an IHG Hotel in a month when rates are lower.

FAQs about Candlewood Suites Polaris An Ihg Hotel

What time is check in?

Check in time is 3:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Candlewood Suites Polaris An Ihg Hotel have?

There are 122 rooms in the property.

What kind of breakfast is at Candlewood Suites Polaris An Ihg Hotel?

Every guest suite at the Candlewood Suites Polaris features a fully-equipped kitchen with full size refrigerators, so guests are able to prepare meals in their room. The Candlewood Cupboard is another option where guests can purchase a Grab-n-Go breakfast or for a small price, purchase additional items from water, juices and soft drinks to breakfast, lunch and dinner options. The Candlewood Cupboard is accessible 24-hours a day.

What parking is available at Candlewood Suites Polaris An Ihg Hotel?

Complimentary parking.

How much does internet cost?

Complimentary WiFi throughout the entire hotel. The 24-hour business center offers computers and printers for guest use. Copying and faxing is available through the front desk.

Can I get a AAA rate at Candlewood Suites Polaris An Ihg Hotel?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Candlewood Suites Polaris An Ihg Hotel?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 Queen 1 Bedroom Suite 460 Sqft Suite with Living Kitchen Microwave, Refrigerator a

Is there a gym at Candlewood Suites Polaris An Ihg Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Candlewood Suites Polaris An Ihg Hotel?

Yes, there is a pool on-site at the property. Indoor pool and whirlpool. Hours of operation from 6AM - 10PM. Temporarily closed due to Covid..

Testimonials:

Testimonials icon
"On behalf of our entire group, I would like to thank you. The service you provide is a very valuable and helpful service. Do you service the entire United States? I book rooms a couple of times a year for different activities that our group participates in, and will use your service again in the future." M.G. - Yorkville, IL

Find out more Check Rates