Verified Reviews of Holiday Inn Express Madison Square Garden Below are the verified reviews from guests that we have booked recently:
"Everything was Perfect"
Overall Score5.0/ 5
I stayed here with a group of 35 high school students (grades 9-12) and 7 chaperones from 11/17/2015 through 11/20/2015. We had 18 rooms for our group so there was the potential for a number of things to go wrong. However, not one of my students or the chaperones had any problems with any aspect of the hotel. The rooms were clean and comfortable. The staff was always more than accommodating. The continental breakfast was awesome! I can't imagine a better hotel in NYC for a group. Also, when I return to NYC for my personal visits I will definitely be staying at this hotel in the future. The location was perfect for tourists to be able to easily get where they want to go. I highly recommend this hotel! I can't think of any negative aspects.
23-Nov-2015 Verified Review, stayed from Tue Nov 17 to Fri Nov 20 2015 at a $249.00 group rate (5% discount).
Overall Score4.0/ 5
We had a nice stay with our senior class trip. The hotel was located near the 1 subway which made it a direct trip to Times Square to pick up other west side trains or the S train to Grand Central to pick up any east side trains. Lots of fast food choices around the hotel and the staff was pleasant. Rooms were clean and housekeeping was very friendly and helpful. Elevators are a little slow for big groups, but when it's a big group most elevators appear slow anyway. At the right price I would definitely bring my group back. Only disappointments were I had made specific requests for the group that that the hotel agreed to provide and were not ever supplied or acknowledged after alerting our contact of the failure to complete and night front desk person said we were not allowed to use an area of the hotel that was also prearranged for us to utilize during our stay. If you are looking for a good hotel, with a great location and not expecting any extra services, then it's a really good place for a group.
16-Apr-2014 Verified Review, stayed from Mon Apr 07 to Thu Apr 10 2014 at a $278.00 group rate (10% discount).
Overall Score4.0/ 5
El servicio muy bueno, hablan espanol, localidad cerca de todo, seguridad, buen ambiente internacional.
08-Jan-2014 Verified Review, stayed from Thu Nov 07 to Sat Nov 09 2013 at a $203.00 average nightly rate.
Customer Reviews of Holiday Inn Express Madison Square Garden
Located in the fashionable Chelsea district of Midtown Manhattan, Holiday Inn Express NYC Madison Square Garden is an urban retreat designed with modern amenities for leisure and business travelers. Stay Smart in beautifully designed rooms with thoughtful living amenities, including triple-sheeted bedding, HDTVs, voicemail, work desks and select rooms with whirlpool tubs. Wake up to a complimentary Express Start Breakfast, get energized in our fitness center or relax on our sidewalk patio overlooking the cityscape. Our Manhattan hotel is two blocks Madison Square Garden, Penn Station, and the Garment District, and walking distance of iconic attractions like the Empire State Building, Times Square, and the Broadway Theater District. Experience the soul of New York City with us!
Details / Other Expenses
|Year of Last Renovation:||2011|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||228|
|Room Windows:||Windows Do Open|
|Meeting Rooms:||0 |
|Dist. to Food/Bars:|| 0.3 Mi |
|Dist. to 24hr Restaurant:|| 0.3 Mi |
|Dist. to Nearest Gym:|| On-site |
|Ownership:||HHM| Policies / Expenses
Individuals - 24 hours prior to guest's arrival. Groups - Based on contracted terms
|Typical Group Deposit:||Peaks Nights Room and Tax Charges.|
|Total Misc Fees:||$3.50 USD |
(mandatory resort fees/taxes)
|State Tax:|| 5.88%|
|Occupancy Tax:|| 3.50 Per Night|
|City Tax:|| 8.88%|
|Gym Fee:|| 0.00 Per Day|
|Rooms Wireless Internet Fee:|| 0.00 Per Day|
|Rooms Wired Internet Fee:|| 0.00 Per Day|
Amenities / Features Pet Friendly? Yes! Pets are allowed.
Only Service animals allowed.
Airport & Shuttle Information
LaGuardia - 9 milesNewark - 11 milesJFK - 15 miles
Airport Shuttle? Sorry
airport shuttle available.
Free Smart Start Breakfast featuring a breakfast bar serving an array of hot and cold breakfast items.
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
The Holiday Inn Express Madison Square Garden