HOTEL ZOSO

150 South Indian Canyon Dr., Palm Springs, CA 92262 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Downtown Hotel in Riverside County
33.82189-116.54552
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Average
3.5/ 5

Based on 641 guest reviews

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  • With an outdoor pool!
  • Airport shuttle available
  • 165 sleeping rooms in hotel
  • Hotel has 3 floors
  • Hotel has 7 suites
  • Check out: 11:00am
  • Group score of 7.3/10
  • 15 meeting rooms in property

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Room Types

Check RatesBest Rockin Rate Deluxe 2 Queen City View Patio Hd TV Indiv Controlled AC 450 Sq Ft
Non-Smoking
Check RatesBest Rockin Rate Deluxe King Body Rock Bath Amenities
Non-Smoking
Check RatesBest Rockin Rate Poolside King Guestroom Located On The Pool Deck First Floor
Non-Smoking
Check RatesBest Rockin Rate Premium 2 Queen Room Pool View Sleep Like A Rock Linens and Luxurious Bath Beauty P
Non-Smoking
Check RatesBest Rockin Rate Premium King Pool View Front Row Views Of Pool and Mountains with Exclusive Patio
Non-Smoking
Check RatesDeluxe 2 Queen Room Cozy Sleep Like A Rock Linens Luxurious Body Rock Bath Amenities
Non-Smoking
Check RatesDeluxe King Body Rock Bath Amenities
Non-Smoking
Check RatesDeluxe Room 1 King Bed City View
Non-Smoking
Check RatesDeluxe Room 2 Queen Beds City View
Non-Smoking
Check RatesNaughty and Nice Celebrity Suite King Size Bed Premium Pool View Cozy Sleep Like A Rock Linens
Non-Smoking
Check RatesNaughty and Nice Deluxe King Body Rock Bath Amenities
Non-Smoking
Check RatesNaughty and Nice Poolside King Guestroom Located On The Pool Deck First Floor
Non-Smoking
Check RatesNaughty and Nice Premium King Pool View Front Row Views Of Pool and Mountains with Exclusive Patio
Non-Smoking
Check RatesPremium 2 Queen Room Pool View Sleep Like A Rock Linens and Luxurious Bath Beauty Products
Non-Smoking
Check RatesPremium King Pool Front Patio
Non-Smoking
Check RatesPremium King Pool View Front Row Views Of Pool and Mountains with Exclusive Patio
Non-Smoking
Check RatesPremium Room 1 King Bed Pool View
Non-Smoking
Check RatesPremium Room 2 Queen Beds Pool View
Non-Smoking
Check RatesRetune Package Deluxe 2 Queen City View Patio Hd TV Indiv Controlled AC 450 Sq Ft
Non-Smoking
Check RatesRetune Package Deluxe King Body Rock Bath Amenities
Non-Smoking
Check RatesRockin Bachelorette Weekend Deluxe 2 Queen City View Patio Hd TV Indiv Controlled AC 450 Sq Ft
Non-Smoking
Check RatesRockin Bachelorette Weekend Premium 2 Queen Room Pool View Sleep Like A Rock Linens and Luxurious Ba
Non-Smoking
Check RatesToast and Jam Package Deluxe 2 Queen City View Patio Hd TV Indiv Controlled AC 450 Sq Ft
Non-Smoking
Check RatesToast and Jam Package Deluxe King Body Rock Bath Amenities
Non-Smoking
Check RatesToast and Jam Package Poolside King Guestroom Located On The Pool Deck First Floor
Non-Smoking
Check RatesToast and Jam Package Premium 2 Queen Room Pool View Sleep Like A Rock Linens and Luxurious Bath Bea
Non-Smoking
Check RatesToast and Jam Package Premium King Pool View Front Row Views Of Pool and Mountains with Exclusive Pa
Non-Smoking

Local Attractions

Rediscovering a sense of balance means taking time to play. Dive in at the Hotel Zoso pool, where a sea of stylish Brown Jordan Wave furniture surrounds inviting double chaises and three signature red cabanas. The poolside bar is open during the day while

Summary of Verified Reviews

Summary of 2,506 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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73
Fair

Good party hotel. Affordable parking and and warm service. Pleasant hotel grounds. Popular among people traveling with friends.

“Highly recommend this place for young adults” “Walking distance from strip”

Excellent Party Hotel Top 6% in city
Excellent City Hotel Top 10% in city
Best Restaurants & Bars In City
Best Shopping In City

Good to know

  • Friendly atmosphere

    “Atmosphere and staff were wonderful” “I loved the decor/style”

  • Dirty room

    “Towels were stained” “Stains on our carpet”

  • Poorly-maintained rooms

    “Air conditioner wasn't working” “Broken A/C”

  • Poor bathroom

    “Didn't have toilet paper” “Shower head was broken”

Review highlights

Location

94/100
516 reviews

Great location. Centrally located, near restaurants, bars, and shopping. Great accessibility by car with affordable parking.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Vibe

70/100
357 reviews

Awesome vibe. Friendly atmosphere. Stylish Hotel. Relatively modern hotel. Unpleasant entrance area. Luxurious Hotel. Great for partying. Good choice for a city trip. Nice boutique hotel.

“Atmosphere and staff were wonderful” “I loved the decor/style” “Lobby and corridors was great”

Service

69/100
773 reviews

Service professional and friendly except at the restaurant. Reception and bar service are as expected. Housekeeping and management are lacking. Room service is poor. Pool/beach service is ok. Hotel security is not good.

“Hotel staff was exceptional” “Arrival of my baby and it was kinda ruined” “Unfriendly staff”

Amenities

67/100
247 reviews

Great grounds and decent buildings. Old facilities and unpleasant entrance area. Beautiful architecture. Adequate terrace. Unpleasant kids facilities.

“Peaceful environment” “Excellent facilities” “Elevator was extremely slow”

Food

66/100
188 reviews

Okay dining experience, with a decent but expensive menu in the restaurant.

“In room dining closed” “Dirty dishes” “Restaurant was great”

Breakfast

64/100
28 reviews

Breakfast is decent but expensive.

“Good brunch” “Service breakfast was not good” “No breakfast”

Room

58/100
779 reviews

So-so rooms, beds, and views. Dirty, dilapidated rooms with awful furniture. Bathrooms are large but dirty. Big, new rooms. Substandard bathrooms, televisions, and air conditioning. Adequate balcony.

“Broken A/C” “Shower head was broken” “Fridge was broken”

WiFi

58/100
31 reviews

WiFi is good value.

“Good internet signal” “Such BAD internet” “Wifi excellent”

Pool

57/100
344 reviews

Pool areas are dirty, but pools are reasonable.

“Dirty pool water” “Loved the pool and hot tub” “Great pool area”

Bar

47/100
136 reviews

Overpriced, poor bar. Bar service is acceptable. Standard alcoholic drinks.

“Over priced beverages” “Hotel bar was closed” “No inviting bar or live music”

Cleanliness

46/100
270 reviews

Dirty rooms, bathrooms, and pool area. Moderately clean hotel facilities.

“Smelly Hallway” “Towels were stained” “Stains on our carpet”

Ranked top 47% by couples, with a score of 80

Good to know

  • Affordable parking

    “Complimentary valet parking” “Valet parking was included”

  • Near city centre

    “In the heart of downtown” “Right in the middle of everything”

  • Poor housekeeping

    “Maid service was lacking” “Maids lying to me”

  • Good restaurants & bars in the area

    “Resturants close by” “Walking distance from strip”

Review highlights

Location

92/100
90 reviews

Great location. Centrally located, near restaurants, bars, and shopping. Average parking. Affordable parking.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Vibe

72/100
69 reviews

Awesome vibe. Friendly atmosphere. Stylish Hotel. Relatively modern hotel. Unpleasant entrance area.

“Atmosphere and staff were wonderful” “I loved the decor/style” “Lobby and corridors was great”

Amenities

66/100
45 reviews

Grounds are great and buildings are okay, but the entrance is unimpressive. Beautiful architecture.

“Peaceful environment” “Excellent facilities” “Decor was modern and functional”

Food

65/100
23 reviews

Decent food and menu.

“Very close to shops and restaurant” “Dirty dishes” “Dinner and activities really convenient”

Service

64/100
118 reviews

Friendly, acceptably professional service. Bad housekeeping and reception.

“Arrival of my baby and it was kinda ruined” “Pathetic customer service” “Atmosphere and staff were wonderful”

Breakfast

60/100
8 reviews

Breakfast is average.

“Good brunch” “Service breakfast was not good” “No breakfast”

Pool

59/100
52 reviews

Ordinary pool.

“No towels at the pool” “Paid for Pool” “Amazing Pool area”

Room

57/100
140 reviews

So-so rooms, beds, and views. Dirty, poorly-maintained, but large, rooms, and filthy bathrooms. Adequate balcony.

“Broken A/C” “Shower head was broken” “Fridge was broken”

WiFi

55/100
8 reviews

Regular internet service.

“Good internet signal” “Such BAD internet” “Free wifi”

Cleanliness

49/100
39 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

“Smelly Hallway” “Towels were stained” “Stains on our carpet”

Bar

47/100
24 reviews

Bar is not good.

“Over priced beverages” “Hotel bar was closed” “No inviting bar or live music”

Ranked top 28% by families, with a score of 79

Good to know

  • Unpleasant entrance area

    “Big noise in the lobby” “Loud lobby”

  • Stylish Hotel

    “I loved the decor/style” “Great decor inside”

  • Bar is not good

    “Over priced beverages” “Hotel bar was closed”

  • Beautiful architecture

    “Decor was modern and functional” “I loved the decor/style”

Review highlights

Location

94/100
36 reviews

Great location and easy parking.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Vibe

72/100
33 reviews

Awesome vibe. Friendly atmosphere. Stylish Hotel. Relatively modern hotel. Unpleasant entrance area.

“Atmosphere and staff were wonderful” “I loved the decor/style” “Lobby and corridors was great”

Service

71/100
51 reviews

Service is welcoming but the reception is bad.

“Hotel staff was exceptional” “Atmosphere and staff were wonderful” “Check-in process went perfect”

Breakfast

68/100
5 reviews

Breakfast is average.

“Good brunch” “Service breakfast was not good” “Attentive breakfast”

Amenities

67/100
14 reviews

Okay buildings with a bad entrance area. Beautiful architecture.

“Peaceful environment” “Excellent facilities” “Decor was modern and functional”

Pool

57/100
26 reviews

Ordinary pool.

“No towels at the pool” “Paid for Pool” “No frozen drinks by the pool”

Room

55/100
59 reviews

Well-sized, typical rooms with mediocre beds. Filthy, run-down rooms and bathrooms.

“Broken A/C” “Shower head was broken” “Fridge was broken”

Bar

45/100
10 reviews

Bar is not good.

“Over priced beverages” “Hotel bar was closed” “No inviting bar or live music”

Cleanliness

43/100
15 reviews

Dirty room. Moderately clean hotel facilities.

“Smelly Hallway” “Towels were stained” “Stains on our carpet”

Ranked top 30% by business travelers, with a score of 72

Good to know

  • Noisy

    “Close to pool noise” “Loud lobby”

  • Dirty room

    “Towels were stained” “Stains on our carpet”

  • Poorly-maintained rooms

    “Air conditioner wasn't working” “Broken A/C”

  • Friendly atmosphere

    “Atmosphere and staff were wonderful” “I loved the decor/style”

Review highlights

Location

94/100
18 reviews

Great location.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Food

69/100
7 reviews

Food is all right.

“Very close to shops and restaurant” “Dirty dishes” “Great dinner”

Vibe

68/100
10 reviews

Decent vibe. Relatively friendly Atmosphere. Relatively modern hotel.

“Pool scene was not family friendly” “Building is aging” “Old sleeping”

Service

68/100
29 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was very nice and attentive” “Arrival of my baby and it was kinda ruined” “WORST hotel service”

Amenities

67/100
7 reviews

Average hotel building.

“Brilliant decor” “Peaceful environment” “Excellent facilities”

Room

54/100
29 reviews

Average rooms with standard beds. Filthy, run-down rooms and bathrooms.

“Gorgeous mountain view” “Broken A/C” “Shower head was broken”

Cleanliness

46/100
9 reviews

Dirty room.

“Smelly Hallway” “Towels were stained” “Stains on our carpet”

Ranked top 20% by solo travelers, with a score of 83

Good to know

  • Dirty

    “Smelly Hallway” “Towels were stained”

  • Great location

    “Excelent hotel location” “Location is amazing”

  • Awesome vibe

    “Atmosphere and staff were wonderful” “I loved the decor/style”

Review highlights

Location

95/100
7 reviews

Great location.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Amenities

71/100
4 reviews

Good amenities and hotel building is acceptable.

“Peaceful environment” “Excellent facilities” “Staff at this property is amazing”

Service

70/100
11 reviews

Average reception, but good overall service.

“Hotel staff was exceptional” “Atmosphere and staff were wonderful” “Check-in process went perfect”

Vibe

70/100
5 reviews

Decent vibe.

“Pool scene was not family friendly” “Building is aging” “Old sleeping”

Value

60/100
9 reviews

Fairly good value for money.

“Complementary drinks” “Included Valet parking” “Paid for an upgraded room”

Room

59/100
15 reviews

Room is all right.

“Broken A/C” “Shower head was broken” “Fridge was broken”

Cleanliness

46/100
6 reviews

Dirty.

“Smelly Hallway” “Towels were stained” “Stains on our carpet”

Review highlights

Location

93/100
8 reviews

Great location.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Comfort

69/100
6 reviews

Comfortable.

“Peaceful environment” “Balconies were spacious as well” “Big hi-def tv”

Vibe

69/100
5 reviews

Decent vibe. Relatively friendly Atmosphere.

“Decor was modern and functional” “Pool scene was not family friendly” “Building is aging”

Service

62/100
9 reviews

Service is adequate.

“Staff was very nice and attentive” “Arrival of my baby and it was kinda ruined” “Pathetic customer service”

Room

59/100
15 reviews

Room is all right.

“Broken A/C” “Shower head was broken” “Fridge was broken”

Value

58/100
8 reviews

Fairly good value for money.

“Complimentary valet parking” “Complementary drinks” “Paid for two nights”

Pool

57/100
7 reviews

Ordinary pool.

“No towels at the pool” “Paid for Pool” “Pool area was really dirty”

Good to know

  • Affordable parking

    “Complimentary valet parking” “Valet parking was included”

  • Spacious rooms

    “Balconies were spacious as well” “Big hi-def tv”

  • Accessible parking

    “Included Valet parking” “Self parking close by”

  • Dirty room

    “Towels were stained” “Stains on our carpet”

Review highlights

Location

96/100
22 reviews

Great location. Parking is good and affordable.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Comfort

74/100
21 reviews

Very comfortable and large, if noisy, rooms.

“Peaceful environment” “Balconies were spacious as well” “Big hi-def tv”

Vibe

72/100
19 reviews

Excellent vibe and pretty inviting atmosphere. Relatively modern hotel.

“Atmosphere and staff were wonderful” “I loved the decor/style” “Lobby and corridors was great”

Service

68/100
19 reviews

Service is average, but very friendly.

“Hotel staff was exceptional” “Arrival of my baby and it was kinda ruined” “Unfriendly staff”

Amenities

66/100
7 reviews

Average hotel building.

“Brilliant decor” “Peaceful environment” “Excellent facilities”

Room

65/100
35 reviews

Rooms spacious but untidy.

“Gorgeous mountain view” “Broken A/C” “Shower head was broken”

Food

63/100
4 reviews

Food is all right.

“Fantastic dining” “Very close to shops and restaurant” “Dirty dishes”

WiFi

61/100
6 reviews

Regular internet service.

“Good internet signal” “Such BAD internet” “Free wifi”

Value

60/100
14 reviews

Fairly good value for money.

“Complementary drinks” “Valet parking was included” “Charge us for amenities”

Pool

59/100
15 reviews

Ordinary pool.

“No towels at the pool” “Paid for Pool” “Pool area messy”

Bar

48/100
7 reviews

Bar is not good.

“Over priced beverages” “Hotel bar was closed” “No inviting bar or live music”

Cleanliness

44/100
12 reviews

Dirty room.

“Smelly Hallway” “Towels were stained” “Stains on our carpet”

Ranked top 58% by couples, with a score of 78

Good to know

  • Great location

    “Excelent hotel location” “Location is amazing”

  • Dirty

    “Smelly Hallway” “Towels were stained”

  • Rather comfortable

    “Peaceful environment” “Balconies were spacious as well”

  • Awesome vibe

    “Atmosphere and staff were wonderful” “I loved the decor/style”

Review highlights

Location

95/100
8 reviews

Great location.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Vibe

71/100
5 reviews

Awesome vibe.

“Atmosphere and staff were wonderful” “I loved the decor/style” “Lobby and corridors was great”

Comfort

70/100
8 reviews

Rather comfortable.

“Peaceful environment” “Balconies were spacious as well” “Big hi-def tv”

Service

68/100
6 reviews

Service is adequate.

“Staff was very nice and attentive” “Arrival of my baby and it was kinda ruined” “Horrible customer service from the front desk”

Room

58/100
11 reviews

Room is all right.

“Broken A/C” “Shower head was broken” “Fridge was broken”

Cleanliness

41/100
4 reviews

Dirty.

“Smelly Hallway” “Towels were stained” “Stains on our carpet”

Review highlights

Room

64/100
7 reviews

Room is all right.

“Gorgeous mountain view” “Broken A/C” “Shower head was broken”

Review highlights

Location

95/100
5 reviews

Great location.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Service

72/100
7 reviews

Fantastic service.

“Hotel staff was exceptional” “Atmosphere and staff were wonderful” “Check-in process went perfect”

Good to know

  • Friendly atmosphere

    “Atmosphere and staff were wonderful” “I loved the decor/style”

  • Dirty room

    “Towels were stained” “Stains on our carpet”

  • Poorly-maintained rooms

    “Air conditioner wasn't working” “Broken A/C”

  • Poor bathroom

    “Didn't have toilet paper” “Shower head was broken”

Review highlights

Location

94/100
470 reviews

Great location. Centrally located, near restaurants, bars, and shopping. Parking is good and affordable.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Service

70/100
729 reviews

Service professional and friendly except at the restaurant. Reception and bar service are as expected. Housekeeping and management are lacking. Room service is poor. Pool/beach service is ok. Hotel security is not good.

“Excellent front desk staff” “Arrival of my baby and it was kinda ruined” “Staff at this property is amazing”

Vibe

69/100
320 reviews

OK vibe and a friendly atmosphere. Stylish Hotel. Unpleasant entrance area.

“Decor was modern and functional” “Pool scene was not family friendly” “Building is aging”

Amenities

67/100
234 reviews

Great grounds and decent buildings. Old facilities and unpleasant entrance area. Beautiful architecture. Adequate terrace. Unpleasant kids facilities.

“Brilliant decor” “Peaceful environment” “Big noise in the lobby”

Food

67/100
178 reviews

Okay dining experience, with a decent but expensive menu in the restaurant.

“Very close to shops and restaurant” “Dirty dishes” “Dinner and activities really convenient”

Breakfast

66/100
22 reviews

Breakfast is decent but expensive.

“Good brunch” “Service breakfast was not good” “Poor breakfast options”

Pool

56/100
316 reviews

Pool areas are dirty, but pools are reasonable.

“No towels at the pool” “Paid for Pool” “No frozen drinks by the pool”

Room

56/100
701 reviews

So-so rooms, beds, and views. Dirty, dilapidated rooms with awful furniture. Bathrooms are large but dirty. Big, new rooms. Substandard bathrooms, televisions, and air conditioning. Adequate balcony.

“Broken A/C” “Shower head was broken” “Fridge was broken”

WiFi

54/100
23 reviews

WiFi is good value.

“Internet signal was very strong” “Such BAD internet” “Wifi didn't work”

Bar

49/100
128 reviews

Overpriced, poor bar. Bar service is acceptable. Standard alcoholic drinks.

“Over priced beverages” “Hotel bar was closed” “No inviting bar or live music”

Cleanliness

47/100
252 reviews

Dirty rooms, bathrooms, and pool area. Moderately clean hotel facilities.

“Smelly Hallway” “Towels were stained” “Stains on our carpet”

Ranked top 43% by couples, with a score of 79

Good to know

  • Unpleasant entrance area

    “Big noise in the lobby” “Loud lobby”

  • Good restaurants & bars in the area

    “Resturants close by” “Walking distance from strip”

  • Great shopping

    “Easy walking access to shops” “Very close to shops and restaurant”

  • Dirty bathroom

    “Hair in the bathtub” “Towels were stained”

Review highlights

Location

92/100
79 reviews

Great location with good parking availability. Shopping, restaurants and bars in the area are great.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Amenities

65/100
40 reviews

Grounds are great and buildings are okay, but the entrance is unimpressive. Beautiful architecture.

“Fantastic decor” “Peaceful environment” “Excellent facilities”

Food

65/100
21 reviews

Decent food and menu.

“Just across the street from the restaurants & shops” “Dirty dishes” “Dinner and activities really convenient”

Service

65/100
109 reviews

Staff are kind and fairly professional, but reception was lacking.

“Arrival of my baby and it was kinda ruined” “Unfriendly staff” “Pathetic customer service”

Breakfast

62/100
6 reviews

Breakfast is average.

“Good brunch” “Service breakfast was not good” “Great breakfast”

Pool

59/100
48 reviews

Ordinary pool.

“No towels at the pool” “Paid for Pool” “Pool area messy”

Room

56/100
121 reviews

Decent balconies and reasonably clean rooms. Bathrooms are dirty and rooms in need of maintenance. View and beds are acceptable. Spacious rooms.

“Gorgeous mountain view” “Broken A/C” “Shower head was broken”

WiFi

54/100
6 reviews

Regular internet service.

“Good internet signal” “Such BAD internet” “Wifi excellent”

Cleanliness

52/100
33 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Smelly Hallway” “Towels were stained” “Stains on our carpet”

Bar

47/100
21 reviews

Bar is not good.

“Over priced beverages” “Hotel bar was closed” “No inviting bar or live music”

Ranked top 26% by families, with a score of 77

Good to know

  • Stylish Hotel

    “I loved the decor/style” “Great decor inside”

  • Bar is not good

    “Over priced beverages” “Hotel bar was closed”

  • Beautiful architecture

    “Decor was modern and functional” “I loved the decor/style”

  • Accessible parking

    “Included Valet parking” “Self parking close by”

Review highlights

Location

95/100
29 reviews

Great location and easy parking.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Vibe

73/100
27 reviews

Awesome vibe. Friendly atmosphere. Stylish Hotel.

“Atmosphere and staff were wonderful” “I loved the decor/style” “Lobby and corridors was great”

Service

72/100
48 reviews

Service is welcoming but the reception is bad.

“Hotel staff was exceptional” “Atmosphere and staff were wonderful” “Check-in process went perfect”

Breakfast

69/100
4 reviews

Breakfast is average.

“Good brunch” “Service breakfast was not good” “No breakfast”

Food

69/100
10 reviews

Food is all right.

“Just across the street from the restaurants & shops” “Dirty dishes” “Great dinner”

Pool

57/100
20 reviews

Ordinary pool.

“No towels at the pool” “Paid for Pool” “No frozen drinks by the pool”

Room

53/100
46 reviews

Well-sized, typical rooms with mediocre beds. Filthy, run-down rooms and bathrooms.

“Gorgeous mountain view” “Broken A/C” “Shower head was broken”

Bar

46/100
9 reviews

Bar is not good.

“Over priced beverages” “Hotel bar was closed” “No inviting bar or live music”

Cleanliness

44/100
13 reviews

Dirty room. Moderately clean hotel facilities.

“Smelly Hallway” “Towels were stained” “Stains on our carpet”

Ranked top 29% by business travelers, with a score of 72

Good to know

  • Noisy

    “Close to pool noise” “Loud lobby”

  • Dirty room

    “Towels were stained” “Stains on our carpet”

  • Dirty

    “Smelly Hallway” “Towels were stained”

  • Friendly atmosphere

    “Atmosphere and staff were wonderful” “I loved the decor/style”

Review highlights

Location

94/100
18 reviews

Great location.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Food

69/100
7 reviews

Food is all right.

“Very close to shops and restaurant” “Dirty dishes” “Restaurant downstairs was amazing”

Vibe

68/100
10 reviews

Decent vibe. Relatively friendly Atmosphere. Relatively modern hotel.

“Decor was modern and functional” “Pool scene was not family friendly” “Building is aging”

Service

68/100
29 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff members were attentive and really helpful” “Arrival of my baby and it was kinda ruined” “Pathetic customer service”

Amenities

67/100
7 reviews

Average hotel building.

“Fantastic decor” “Peaceful environment” “Big noise in the lobby”

Room

54/100
29 reviews

Average rooms with standard beds. Filthy, run-down rooms and bathrooms.

“Gorgeous mountain view” “Broken A/C” “Shower head was broken”

Cleanliness

46/100
9 reviews

Dirty room.

“Smelly Hallway” “Towels were stained” “Stains on our carpet”

Ranked top 57% by solo travelers, with a score of 78

Good to know

  • Great location

    “Excelent hotel location” “Location is amazing”

Review highlights

Location

95/100
6 reviews

Great location.

“Excelent hotel location” “Location is amazing” “Perfect location downtown”

Amenities

71/100
4 reviews

Good amenities and hotel building is acceptable.

“Peaceful environment” “Excellent facilities” “Staff at this property is amazing”

Vibe

70/100
5 reviews

Decent vibe.

“Pool scene was not family friendly” “Building is aging” “Old sleeping”

Service

69/100
9 reviews

Reception and service are alright.

“Staff was very nice and attentive” “Arrival of my baby and it was kinda ruined” “Pathetic customer service”

Room

58/100
12 reviews

Room is all right.

“Broken A/C” “Shower head was broken” “Fridge was broken”

Value

58/100
8 reviews

Fairly good value for money.

“Valet parking was included” “Over priced beverages” “Charge us for amenities”

Review Semantics by TrustYou

Customer Reviews of Hotel Zoso

3.5 out of 5.Based on 656 guest reviews, Average

Property Description

From the moment you open your door, you realize Hotel Zoso's 163 oversized guest rooms are unique. There is balance here, too. Soft, plush textures beside cool stainless steel. Contemporary, oversized furnishings with trendy faux fur throws. A calming sense of comfort and signature element of surprise, thanks to features like: eye-candy artwork, eclectic accessories and red accents 42" high definition plasma flat-screen TV wireless communication and video conferencing sleek console desk with Herman Miller ergonmic chair 350 thread-count sheets and down comforters In the baths, the tile work, travertine countertops and fixtures, like the Kohler rainshower head, echo the high style and standards. So do soft Egyptian cotton towels and rich, luxuriant AVEDA bath products. Hotel Zoso's blend of attentive ultra cool service, amenities and surroundings also welcomes conferences, conventions, trade shows, reunions, weddings... all types of events.A short escalator ride takes your group to the conference foyer, central to over 20,000 square feet of function space. Facilities range from the more intimate Teleconference Room and Boardrooms, to the 1,920-square-foot Ocotillo Room, to the 9,500-square-foot Grand Zoso Ballroom. Download our meeting room floor plans and capacities (Adobe PDF format).The Exhibition Concourse provides a venue for larger scale displays. Several outdoor areas are available for receptions and parties, too.Speaking of parties, a Zoso theme party is the ideal balance for a more serious meeting agenda. Selections from the group's catering menu are another tasteful addition to any event. Request more information.

Details / Other Expenses

Check In:3:00pm
Check Out:11:00am
Year of Last Renovation:2005
Floors:3
Rooms:165
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:165
Handicap Rooms:
Suites:7
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:15
Meeting Space:20000 sq. feet
Banquet Space:Holds 850 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:2.0 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:10 am-1 am
Policies / Expenses
Cancellation:
Individual 48 hours Group - To be determined
Nightly Parking:0
Typical Group Deposit:10%
Total Taxes:15.50%
Total Misc Fees:$1.25 USD
(mandatory resort fees/taxes)
Occupancy Tax:16.57%
Food and Beverage Tax: 9.00%
Audio Visual Tax: 9.00%
Resort/Hotel Fee:30.00 Per Night (plus taxes)
Additional Person Fee:30.00 Per Person
Meeting Wireless Internet Fee:250.00 Per Day
Meeting Wired Internet Fee:250.00 Per Day
Food and Beverage Service Charge:23.00%
Audio Visual Service Charge:30.00%
Banquet Bartender Fees:250.00 Per Function
Chef Attendant Fees:250.00 Per Night
Avg. Continental Breakfast Cost:21.00 Per Person
Avg. Plated Breakfast Cost:28.00 Per Person
Avg. Buffet Breakfast Cost:34.00 Per Person
Avg. Plated Lunch Cost:28.00 Per Person
Avg. Buffet Lunch Cost:36.00 Per Person
Avg. Boxed Lunch Cost: 2.00 Per Person
Avg. Plated Dinner Cost:52.00 Per Person
Avg. Buffet Dinner Cost:60.00 Per Person
Morning Break Cost:18.00 Per Person
Afternoon Break Cost: 1.00 Per Person
Banquet Gallon of Coffee:80.00 Per Item
Banquet Soda: 4.00 Per Item
Banquet Bottled Water: 4.00 Per Item
Banquet Hosted Bar:18.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres:18.00 Per Person/Per Hour

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
up to 75 pounds $125


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Jacuzzi
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

As you leave the airport, continue on Tahquitz Canyon Way. Turn left onto South Palm Canyon Drive, turn left on Arenas then turn left on Indian Canyon and Hotel Zoso will be on your right hand side.Complimentary transportation2 miles from the airport

Local Shuttle Info: 3 miles radius

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Sessions Restaurant serves plated breakfast daily. Average pricing: $13. Alternatively, room service is avaialable with full menu options starting at 6am.

Previously known as:
Hard Rock Hotel Palm Springs

Group vs. Individual Rates at Hotel Zoso

Rate fluctuations of Hotel Zoso

The graph above is trends of room rates for both our group quotes and the lowest online individual prices our system could find at the time the group bid was entered. The best group or meeting displayed is 31.8% in the month of March 2014 and the highest average individual rate is $289 in the month of April 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hotel Zoso in a month when rates are lower.

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"I can't say enough about your event planning service. You have a client for life. We will definitely use you next year for our annual 46th reunion in 2010. We don't know where the destination will be as of this writing, but we know who will be our planner! Thank you so much again for your excellent and professional service. I would be happy to fill out any type of evaluation or recommendation of your service. Just let me know." D.S. - Orlando, FL

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