HILTON GARDEN INN OMAHA EAST / COUNCIL BLUFFS

2702 Mid America Dr., Council Bluffs, IA 51501 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Hotel in Pottawattamie County
41.23643 -95.8882
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Very Good
4.0/ 5

Based on 303 guest reviews

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  • Our hotel comes with an indoor pool
  • Airport shuttle available
  • Avg. Group Discount of 13.5%!
  • Fitness center on property
  • 153 sleeping rooms in hotel
  • Check out: 12pm
  • Group score of 7.5/10
  • 5 meeting rooms in property

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Room Types

Check Rates 1 King Bed 1 Bedroom Whirlpool Suite Complimentary WiFi Bed with Adjustable Firmness Dial
Non-Smoking
Check Rates 1 King Bed 1 Bedroom Whirlpool Suite Complimentary WiFi Bed with Adjustable Firmness Dial Hi Def Fla
Non-Smoking
Check Rates 1 King Bed Accessible
Non-Smoking
Check Rates 1 King Bed Complimentary WiFi Bed with Adjustable Firmness Dial
Non-Smoking
Check Rates 1 King Bed Complimentary WiFi Bed with Adjustable Firmness Dial Hi Def Flat Screen TV Refrigerator M
Non-Smoking
Check Rates 1 King Bed Junior Suite Complimentary WiFi Bed with Adjustable Firmness Dial
Non-Smoking
Check Rates 1 King Bed Junior Suite Complimentary WiFi Bed with Adjustable Firmness Dial Hi Def Flat Screen TV R
Non-Smoking
Check Rates 1 King Bed Whirlpool Suite Living Area Comp WiFi Bed with Adjust Firm Dial
Non-Smoking
Check Rates 1 King Bed Whirlpool Suite Living Area Free WiFi Bed with Adjust Firm Dial Hi Def Flat Screen TV Ref
Non-Smoking
Check Rates 1 King Deluxe Mobility Hearing Accessible Roll In Shower Visual Firealarm Door Phone Alert
Non-Smoking
Check Rates 1 King Deluxe Mobility Hearing Accessible Roll In Shower Visual Firealarm Door Phone Alert Complimen
Non-Smoking
Check Rates 1 King Hearing Accessible Room Visual Firealarm Door Phone Alert
Non-Smoking
Check Rates 1 King Hearing Accessible Room Visual Firealarm Door Phone Alert Complimentary WiFi Bed with Adjusta
Non-Smoking
Check Rates 1 King Mobility Accessible with Roll in Shower Complimentary WiFi Bed with Adjustable Firmness Dial
Non-Smoking
Check Rates 1 King Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert
Non-Smoking
Check Rates 1 King Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert Complimentary WiFi
Non-Smoking
Check Rates 1 King Suite Wrlpl Mobility Accessible Bathtub Whirlpool Complimentary WiFi Bed with Adjust Firm Dia
Non-Smoking
Check Rates 1 King Suite Wrlpl Mobility Accessible Bathtub Whirlpool Free WiFi Bed with Adjust Firm Dial Hi Def
Non-Smoking
Check Rates 2 Queen Beds Accessible
Non-Smoking
Check Rates 2 Queen Beds Complimentary WiFi Bed with Adjustable Firmness Dial
Non-Smoking
Check Rates 2 Queen Beds Complimentary WiFi Bed with Adjustable Firmness Dial Hi Def Flat Screen TV Refrigerator
Non-Smoking
Check Rates 2 Queen Beds Evolution Room
Non-Smoking
Check Rates 2 Queen Hearing Accessible Room Visual Firealarm Door Phone Alert
Non-Smoking
Check Rates 2 Queen Hearing Accessible Room Visual Firealarm Door Phone Alert Complimentary WiFi HDTV with Hidef
Non-Smoking
Check Rates 2 Queen Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert
Non-Smoking
Check Rates 2 Queen Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert Complimentary WiF
Non-Smoking
Check Rates 2x Points Package 1 King Bed 1 Bedroom Whirlpool Suite Complimentary WiFi Bed with Adjustable Firmne
Non-Smoking
Check Rates 2x Points Package 1 King Bed Complimentary WiFi Bed with Adjustable Firmness Dial
Non-Smoking
Check Rates 2x Points Package 1 King Bed Junior Suite Complimentary WiFi Bed with Adjustable Firmness Dial
Non-Smoking
Check Rates 2x Points Package 1 King Bed Whirlpool Suite Living Area Comp WiFi Bed with Adjust Firm Dial
Non-Smoking
Check Rates 2x Points Package 1 King Deluxe Mobility Hearing Accessible Roll In Shower Visual Firealarm Door Pho
Non-Smoking
Check Rates 2x Points Package 1 King Suite Wrlpl Mobility Accessible Bathtub Whirlpool Complimentary WiFi Bed wi
Non-Smoking
Check Rates 2x Points Package 2 Queen Beds Complimentary WiFi Bed with Adjustable Firmness Dial
Non-Smoking
Check Rates King Evolution Room
Non-Smoking
Check Rates King Evolution Whirlpool Suite
Non-Smoking
Check Rates King Junior Suite Evolution Room
Non-Smoking
Check Rates Room 1 King Bed Accessible
Non-Smoking
Check Rates Room Accessible
Non-Smoking
Check Rates Suite 1 King Bed
Non-Smoking
Check Rates Suite 1 King Bed Accessible
Non-Smoking

Summary of Verified Reviews

Summary of 204 verified reviews

79
Good

Very good casino hotel. Easily accessible by car and close to shopping areas. Friendly service and great vibes. Clean hotel facilities. Popular among business travelers.

“Next to the casino” “Clean facility”

Good Overall Ranking Top 35% in city
Excellent Casino Hotel Top 6% in city
Excellent Business Hotel Top 6% in city
Best Amenities In City
Best Hotel Buildings In City

Good to know

  • Poor beds

    “Mattress did not work” “Blankets never showed up”

  • Great reception

    “Quick check in” “Great front desk service”

  • Friendly service

    “Courteous staff” “Staff was very friendly and helpful”

  • Clean rooms

    “Elegant, clean and comfortable suite” “Clean rooms”

Review highlights

Service

88/100
72 reviews

Efficient, friendly service with a nice reception.

“Professional staff” “Staff was very friendly and helpful” “Staff was friendly and efficient”

Cleanliness

87/100
40 reviews

Clean hotel facilities. Clean rooms.

“Elegant, clean and comfortable suite” “Clean facility” “Clean rooms”

Food

87/100
17 reviews

Menu is excellent with tasty food.

“Next to the restaurant” “Great all-you-can-eat buffets” “Really great casino and buffet”

Vibe

84/100
13 reviews

Excellent vibe and pretty inviting atmosphere. Modern Hotel. Good casino hotel. Good for business people. Good choice for a city trip.

“Elegant, clean and comfortable suite” “Up-to-date amenities” “Adult entertainment great”

Amenities

84/100
24 reviews

Nice building.

“Clean facility” “For handicapped individual” “Handicap parking in close proximity to the”

Location

82/100
31 reviews

Great location near lots of shopping. Easy car access but inadequate parking.

“Close to Bass Pro Shop” “Proximity to downtown” “Nearby casino close to”

Breakfast

67/100
24 reviews

Decent and moderately priced breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Great breakfast buffet”

Value

63/100
34 reviews

Fairly good value for money. Acceptable breakfast prices.

“Certificate for free full” “Free coffee” “Free shuttle back”

Room

59/100
88 reviews

Clean, reasonable rooms. Poorly-maintained rooms, unpleasant bathrooms, and bad beds.

“Elegant, clean and comfortable suite” “No sofa” “Comfortable mattress”

Comfort

46/100
48 reviews

Quiet rooms, but general comfort and beds are lacking.

“Mattress did not work” “Blankets never showed up” “Only complaint is morning noise”

Ranked top 32% by couples, with a score of 80

Good to know

  • Professional service

    “Professional staff” “Staff was friendly and efficient”

  • Great location

    “Close to Bass Pro Shop” “Proximity to downtown”

  • Friendly service

    “Courteous staff” “Staff was very friendly and helpful”

  • Awesome vibe

    “Elegant, clean and comfortable suite” “Up-to-date amenities”

Review highlights

Service

87/100
13 reviews

Efficient, friendly service with a nice reception.

“Professional staff” “Staff was very friendly and helpful” “Staff was friendly and efficient”

Vibe

87/100
5 reviews

Awesome vibe.

“Elegant, clean and comfortable suite” “Up-to-date amenities” “Adult entertainment great”

Location

81/100
5 reviews

Great location.

“Close to Bass Pro Shop” “Proximity to downtown” “Nearby casino close to”

Breakfast

68/100
7 reviews

Breakfast is average.

“No complimentary breakfast” “Had to pay for breakfast” “Great breakfast buffet”

Value

62/100
7 reviews

Fairly good value for money.

“Free coffee” “Free shuttle back” “Just not worth staying there”

Room

58/100
22 reviews

Typical rooms, but substandard beds.

“Elegant, clean and comfortable suite” “No sofa” “Mattress did not work”

Comfort

47/100
13 reviews

Not very comfortable, with bad beds.

“Mattress did not work” “Blankets never showed up” “Only complaint is morning noise”

Ranked top 37% by families, with a score of 83

Good to know

  • Clean rooms

    “Elegant, clean and comfortable suite” “Clean rooms”

  • Quite clean

    “Elegant, clean and comfortable suite” “Clean facility”

  • Poor beds

    “Mattress did not work” “Blankets never showed up”

  • Uncomfortable

    “Mattress did not work” “Blankets never showed up”

Review highlights

Service

90/100
9 reviews

Friendly service.

“Professional staff” “Staff was very friendly and helpful” “Staff was friendly and efficient”

Cleanliness

89/100
6 reviews

Clean rooms.

“Elegant, clean and comfortable suite” “Clean facility” “Clean rooms”

Location

84/100
4 reviews

Great location.

“Close to Bass Pro Shop” “Proximity to downtown” “Nearby casino close to”

Vibe

84/100
3 reviews

Awesome vibe.

“Elegant, clean and comfortable suite” “Up-to-date amenities” “Adult entertainment great”

Value

68/100
5 reviews

Fairly good value for money.

“Free coffee” “Free shuttle back” “Just not worth staying there”

Room

58/100
11 reviews

Rooms are average - tidy, but beds are not great.

“Elegant, clean and comfortable suite” “Mattress did not work” “Heater was not working”

Comfort

42/100
7 reviews

Not very comfortable, with bad beds.

“Mattress did not work” “Blankets never showed up” “Only complaint is morning noise”

Ranked top 26% by business travelers, with a score of 87

Good to know

  • Great reception

    “Quick check in” “Great front desk service”

  • Fantastic service

    “Professional staff” “Staff was very friendly and helpful”

Review highlights

Service

89/100
6 reviews

Great service, especially at reception.

“Professional staff” “Staff was very friendly and helpful” “Staff was friendly and efficient”

Good to know

  • Poor beds

    “Mattress did not work” “Blankets never showed up”

  • Great reception

    “Quick check in” “Great front desk service”

  • Friendly service

    “Courteous staff” “Staff was very friendly and helpful”

  • Clean rooms

    “Elegant, clean and comfortable suite” “Clean rooms”

Review highlights

Service

88/100
71 reviews

Efficient, friendly service with a nice reception.

“Professional staff” “Staff was very friendly and helpful” “Staff was friendly and efficient”

Vibe

84/100
13 reviews

Excellent vibe and pretty inviting atmosphere. Modern Hotel.

“Elegant, clean and comfortable suite” “Up-to-date amenities” “Adult entertainment great”

Amenities

84/100
24 reviews

Nice building.

“Clean facility” “For handicapped individual” “Handicap parking in close proximity to the”

Location

81/100
30 reviews

Great location near lots of shopping. Easy car access but inadequate parking.

“Close to Bass Pro Shop” “Proximity to downtown” “Nearby casino close to”

Breakfast

67/100
24 reviews

Decent and moderately priced breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Breakfast was excellent”

Value

61/100
33 reviews

Fairly good value for money. Acceptable breakfast prices.

“Free coffee” “Free shuttle” “Good price”

Room

58/100
87 reviews

Clean, reasonable rooms. Poorly-maintained rooms, unpleasant bathrooms, and bad beds.

“Elegant, clean and comfortable suite” “No sofa” “Mattress did not work”

Comfort

45/100
47 reviews

Quiet rooms, but general comfort and beds are lacking.

“Mattress did not work” “Blankets never showed up” “Only complaint is morning noise”

Ranked top 48% by couples, with a score of 77

Good to know

  • Great reception

    “Quick check in” “Great front desk service”

  • Professional service

    “Professional staff” “Staff was friendly and efficient”

  • Great location

    “Close to Bass Pro Shop” “Proximity to downtown”

  • Fantastic service

    “Professional staff” “Staff was very friendly and helpful”

Review highlights

Service

87/100
13 reviews

Efficient, friendly service with a nice reception.

“Professional staff” “Staff was very friendly and helpful” “Staff was friendly and efficient”

Vibe

87/100
5 reviews

Awesome vibe.

“Elegant, clean and comfortable suite” “Up-to-date amenities” “Adult entertainment great”

Location

81/100
5 reviews

Great location.

“Close to Bass Pro Shop” “Proximity to downtown” “Nearby casino close to”

Breakfast

68/100
7 reviews

Breakfast is average.

“No complimentary breakfast” “Had to pay for breakfast” “Breakfast was excellent”

Value

62/100
7 reviews

Fairly good value for money.

“Certificate for free full” “Free coffee” “Free shuttle back”

Room

58/100
22 reviews

Typical rooms, but substandard beds.

“Elegant, clean and comfortable suite” “No sofa” “Mattress did not work”

Comfort

47/100
13 reviews

Not very comfortable, with bad beds.

“Mattress did not work” “Blankets never showed up” “Only complaint is morning noise”

Ranked top 42% by families, with a score of 82

Good to know

  • Clean rooms

    “Elegant, clean and comfortable suite” “Clean rooms”

  • Poor beds

    “Mattress did not work” “Blankets never showed up”

  • Uncomfortable

    “Mattress did not work” “Blankets never showed up”

  • Awesome vibe

    “Elegant, clean and comfortable suite” “Up-to-date amenities”

Review highlights

Service

90/100
9 reviews

Friendly service.

“Professional staff” “Staff was very friendly and helpful” “Staff was friendly and efficient”

Cleanliness

89/100
6 reviews

Clean rooms.

“Elegant, clean and comfortable suite” “Clean facility” “Clean rooms”

Location

84/100
4 reviews

Great location.

“Close to Bass Pro Shop” “Proximity to downtown” “Nearby casino close to”

Vibe

84/100
3 reviews

Awesome vibe.

“Elegant, clean and comfortable suite” “Up-to-date amenities” “Adult entertainment great”

Value

68/100
5 reviews

Fairly good value for money.

“Free coffee” “Free shuttle back” “Great rates”

Room

59/100
11 reviews

Rooms are average - tidy, but beds are not great.

“Elegant, clean and comfortable suite” “No sofa” “Mattress did not work”

Comfort

42/100
7 reviews

Not very comfortable, with bad beds.

“Mattress did not work” “Blankets never showed up” “Only complaint is morning noise”

Review Semantics by TrustYou

Customer Reviews of Hilton Garden Inn Omaha East / Council Bluffs

4.0 out of 5. Based on 303 guest reviews , Very Good

Property Description

As a Hilton Garden Inn, we represent Hilton Hotels focused service produce line. Focused Service doesn’t mean limited service – in fact you will find more of the services and amenities you want at our hotel. For example each of our guest rooms offers the convenience of a refrigerator, microwave, and Keurig coffee maker with free coffee and tea refreshed daily. Each room offers the option of either one king size bed or two queen beds, plus a comfortable sitting area featuring our 42” high definition televisions. For conducting business, our rooms ensure your productivity thanks to the spacious work desk with ergonomically correct chair, two telephones with data port and voicemail. In addition, our Pavilion Pantry, located next to our front desk, provides a convenient retail market for sundries, snacks and microwavable meals.

Details / Other Expenses

Check In: 3pm
Check Out: 12pm
Year of Last Renovation: 2009
Floors: 5
Rooms: 153
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 153
Handicap Rooms: 15
Suites: 32
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 5 View Spaces
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5PM-10PM
Policies / Expenses
Cancellation:
Rooms must be cancelled 24 hours in advance.
Total Taxes: 12.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00 Per Night
Occupancy Tax: 5.00 Per Night

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Laundry facilities
  • Microwave in room
  • Private bathroom in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Voicemail

Breakfast Information

Continental breakfast is $5.95 Full cooked to order buffet is $9.95

About Hilton Garden Inn

  • Spacious meeting rooms with onsite catering services and audiovisual equipment available
  • 24 Hour Business Center and Free Wi-Fi
  • Plus Hypoallergenic Pillows
  • Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
  • Onsite Dining with Lunch and Dinner offered in most locations
  • Full Cooked-to-Order Breakfast

The Hilton Garden Inn highlights above are subject to change without notice.

Group vs. Individual Rates at Hilton Garden Inn Omaha East / Council Bluffs

Rate fluctuations of Hilton Garden Inn Omaha East / Council Bluffs

The graph above is trends of room rates for both group quotes and the lowest online individual prices our system could find at the time the group bid was entered. The lowest group or meeting displayed is 26.3% in the month of April 2016 and the highest average individual rate is $163 in the month of April 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hilton Garden Inn Omaha East / Council Bluffs in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Hilton Garden Inn Omaha East / Council Bluffs

Below are the meeting, banquet, conference and event spaces at Hilton Garden Inn Omaha East / Council Bluffs.

Feel free to use the Hilton Garden Inn Omaha East / Council Bluffs meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Council Bluffs event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
River City Ballroom 100 x 32 x 10 3200 266/-- 186 133 77 92 77 20/16 355 320 --
Close This

River City Ballroom

Meeting Facilities / Services • Dedicated Sales Professionals help plan every detail of your event • Extensive Food and Beverage selections • Complimentary wired and wireless high speed Internet access • State of the art meeting room facilities feature flat screen televisions and built in screens • User friendly audio visual equipment • Boardroom features conference phones with speakers • Herman Miller Mirra® Chair • Business Center • Full-service restaurant on-site
Room Type:
Ballroom
Total Size:
3200 Sq. Feet
Dimensions:
100 x 32 x 10 Ft.
Floor Level:
Ground Level
Power Outlets:
10
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of River City Ballroom

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