221 Carondelet St., New Orleans, LA 70130 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Downtown Hotel in Orleans County
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Very Good
4.0/ 5

Based on 340 guest reviews

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  • Shuttle to airport available
  • The Avg. Group Discount is 20.4%!
  • Gym is available on property
  • 220 rooms in hotel
  • 8 floors in hotel
  • Check-out time: 12:00 pm
  • Has environment-friendly policy
  • Group score of 8.1/10
  • 5 meeting rooms in hotel

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Include Discounts:

Room Types

Check RatesDouble Room City View (Larger)
Check RatesGuest Room 1 King
Check RatesGuest Room 1 King Sofa Bed
Check RatesGuest Room 2 Double
Check RatesLarger Guest Room 1 King City View
Check RatesLarger Guest Room 1 King City View Corner Room
Check RatesLarger Guest Room 2 Double City View
Check RatesMinimum Stay Promotion WiFi in Full (see terms) Guest Room 1 King
Check RatesMinimum Stay Promotion WiFi in Full (see terms) Guest Room 2 Double
Check RatesRate in Full (see terms) Guest Room 1 King
Check RatesRate in Full (see terms) Guest Room 2 Double
Check RatesRoom 1 King Bed City View (Larger)
Check RatesStandard Double Room
Check RatesStandard Room, 1 King or 2 Double Beds
Check RatesStay For Breakfast Rate Includes (see terms) Guest Room 1 King
Check RatesStay For Breakfast Rate Includes (see terms) Guest Room 2 Double

Local Attractions

French Quarter one block away from hotel. Insectarium and Aquarium located within 2 blocks. Convention Center 6 blocks away. Harrah's Casino located 2 blocks away. Historic Streetcar 1 block. And walking distance to world class shopping and restaurants.

Verified Reviews of Ac Hotel by Marriott New Orleans Bourbon / Fq

Below are the verified reviews from guests that we have booked recently:
"Nice Hotel in a Good Spot in Walking Distance to Most Things."
Overall Score4.0/ 5
The hotel was nice! It was in walking distance to everything we wanted to do. Few cons for me: 1) No microwaves anywhere in the hotel. 2) Did not like the way the bathroom just had sliding doors that did not shut tight and no fan in the bathroom. 3) The fridge did not keep drinks cold. Other than those things, it was very nice. I would stay again because of its location.
(Group coordinator, booked 20 rooms), from US flag
03-Jul-2015 Verified Review, stayed from Sun Jun 21 to Sat Jun 27 2015 at a $95.00 group rate.
"Still Working Out The Bugs"
Overall Score3.0/ 5
Family members arrived June 25th for a scheduled family reunion. Hotel was located in a good spot near the Quarter and well furnished. Thursday night, they were awakened by the fire alarm and asked to evacuate the building at 2:30 in the morning. Members found out Saturday that the alarm was set off by kids visiting for the National Volleyball Championship. Half the group could not get back to sleep that night and it would have been nice to offer free breakfast or some other compensation for the inconvenience. When I personally checked in Friday, the staff seemed new to the job and I was told that my card was declined several times while checking in. The attendant finally realized his mistake and after checking me in, quickly added complimentary breakfast to our room (great service recovery). AV support during the Friday night banquet was poor and we had to go on without our presentation. Equipment was left were it laid during the weekend and the same unused AV equipment was in the Banquet room during the Sunday Prayer breakfast. Supervisor on duty gave me email information to contact the General Manager. Wish I could have had an on-site conversation and resolution. Staff were friendly but still need to "polish off" their skills.
(Meeting planner, booked 25 rooms), from US flag
01-Jul-2015 Verified Review, stayed from Thu Jun 25 to Sun Jun 28 2015 at a $129.00 group rate.
"Very Nice. Beds Are The Best!"
Overall Score4.0/ 5
Nice refurbished property done with a European flair. Staff was friendly. In a great location one block from Bourbon St without the noise!
(Group coordinator, booked 10 rooms), from US flag
23-Mar-2015 Verified Review, stayed from Fri Mar 20 to Sun Mar 22 2015 at a $149.00 group rate (53% discount).
Overall Score4.0/ 5
My family stayed for the NBA Allstar game in February 2014. The entire staff was outstanding. They were welcoming and very knowledgeable. They provided us with places to eat, sights to see, and directions and more. Our room was clean and the breakfast lounge was great. If we return to New Orleans, we will stay there again.
(Individual traveler, booked 1 room), from US flag
17-Feb-2014 Verified Review
"Very Good. Everyone Was So Nice. Enjoyed My Stay."
Overall Score5.0/ 5
I will come back again as I was happy with everything and everyone who worked at hotel. Great place.
(Group coordinator, booked 12 rooms), from US flag
03-Nov-2013 Verified Review, stayed from Tue Oct 29 to Fri Nov 01 2013 at a $129.00 group rate.
"Good Location"
Overall Score4.0/ 5
Our group of 30 people enjoyed our stay at the Cotton Exchange Hotel. There free breakfast was great free breakfast as well as where they are located. My only complaint was that one of our guest had a broken air conditioning unit. There were attempts to fix it; however, it still did not work. Overall, I would stay here again.
(Group coordinator, booked 14 rooms), from US flag
22-Oct-2013 Verified Review, stayed from Thu Oct 17 to Sun Oct 20 2013 at a $159.00 group rate.

Customer Reviews of Ac Hotel by Marriott New Orleans Bourbon / Fq

4.0 out of 5.Based on 340 guest reviews, Very Good

Property Description

Welcome to the AC Hotel by Marriott New Orleans Bourbon/French Quarter in New Orleans, Louisiana! We are located in the heart of the Big Easy, just one block from Bourbon Street. The AC Hotel by Marriott New Orleans Bourbon/French Quarter is a beautiful National Historic Landmark building, the New Orleans Cotton Exchange founded in 1871 and became on the largest trade houses in the world. We are the first AC Hotel by Marriott in the Americas and embraces the European style with modern amenities for our travelers.The AC Hotel by Marriott New Orleans Bourbon/French Quarter offers all the comforts of home away from home with a modern and tech savvy twist. Relax in our AC Lounge as it is tailored to the next generation traveler providing craft cocktails, craft beers, specialty wines and small plates nightly. In addition we have the Rooftop Terrace which is amazing to relax and enjoy the beautiful New Orleans' views and weather. Whatever draws you to New Orleans - the history, a business trip or a family vacation - we invite you to experience true New Orleans southern hospitality at the AC Hotel by Marriott New Orleans Bourbon/French Quarter. Get your morning breakfast at the AC Kitchen which serves a high quality European breakfast, workout in our Fitness Center or stay connected and check your emails in the AC Library.

Green Sustainability

Reduce Energy Use:Replace Incandescent Lights with CFL’sReduce Water Use:Towel/Sheet ProgramReduce Waste:

Details / Other Expenses

Check In:3:00 pm
Check Out:12:00 pm
Year of Last Renovation:2014
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:220
Handicap Rooms:
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:5 View Spaces
Meeting Space:3000 sq. feet
Banquet Space:Holds 100 people
Dist. to Food/Bars:0.3 Mi
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:0.5 Mi
Lounge/Bar Hours:4pm until....
Ownership:Pacific Hospitality Group
Policies / Expenses
72 hrs cxl
Nightly Parking:$34
Typical Group Deposit:25%
Total Taxes:14.75%
Total Misc Fees:$1.00 USD
(mandatory resort fees/taxes)
State Tax:14.75%
Occupancy Tax: 1.00 Per Night
Parking Fee:34.00 Per Night ($16(self-parking))
Porterage Fee: 7.00 Per Item (roundtrip)

Amenities / Features

Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Clothes drying
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Terrace
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

located 13 miles from Armstrong Intl Airport. Airport shuttle avail for $20 per person or tax for $32 per person

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

European Inspired Breakfast: $14+tax & service charge

About Marriott Hotels and Resorts

  • 3,900 hotels spanning 72 countries
  • The Marriott Rewards is a free program where members can earn points before, during, and after their stay and redeem points for hotel stays, shopping, and travel
  • Free Wi-Fi for reward members
  • Mobile check-in services

The Marriott Hotels and Resorts highlights above are subject to change without notice.

Previously known as:
Ac Hotel Bourbon by Marriot, Ac Hotel Bourbon by Marriott, Ac Hotel by Marriott New Orleans Bourbon / French, Cotton Exchange Hotel, Cotton Exchange Hotel Downtown, Historic Cotton Exchange, Historic Cotton Exchange (Holiday Inn Express), Holiday Inn Express, Holiday Inn Express Downtown French Quarter, Holiday Inn Express French Quarter

Hotel Rate Trends at Ac Hotel by Marriott New Orleans Bourbon / Fq

Rate fluctuations of Ac Hotel by Marriott New Orleans Bourbon / Fq

The graph above is averages of room rates for both our group prices and the lowest online individual rates our system could find at the time the group bid was submitted. The best group/meeting discount shown is 47.1% in February 2015 and the highest average individual rate is $347 in the month of April 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Ac Hotel by Marriott New Orleans Bourbon / Fq in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Ac Hotel by Marriott New Orleans Bourbon / Fq

Below are the meeting, banquet, conference and event spaces at Ac Hotel by Marriott New Orleans Bourbon / Fq.

Feel free to use the Ac Hotel by Marriott New Orleans Bourbon / Fq meeting space capacities chart below to help in your event planning. Hotel Planner specializes in New Orleans event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
Entire Suite(Degas Room)55 x 33 x 121815151/15110676445244--/----182182
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Entire Suite(Degas Room)

Room Type:
General Meeting Room
Total Size:
1815 Sq. Feet
55 x 33 x 12 Ft.
Floor Level:
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • WIFI Internet
  • Podium
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Entire Suite(Degas Room) Meeting Space Thumbnail 1
Entire Suite(Degas Room) Meeting Space Thumbnail 2
Photo of Entire Suite(Degas Room)

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"Everything went smoothly and we got such a great rate that nearly everyone in the wedding is coming up to stay the night before! That's about 40-50 people so we needed extra rooms and Serge has accomodated us with this all at the same low price." S.M. - Sacramento, CA

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