Verified Reviews of Extended Stay America Bel Air
Below are the verified reviews from guests that we have booked recently:
"Not What I Expected"
Overall Score3.0/ 5
I was very happy with the customer service that I received, but I am not used to staying in a hotel that doesn't do room service, except once a week. I had never stayed in a hotel that pretty much left everything to the customer. It may be good for some people, but I didn't like it. I would have expected that housekeeping would do daily trash pickup and at least make the beds. The breakfast was good and the hotel staff was outstanding.
Overall Score1.0/ 5
We arrived to check in only to be told that our non smoking room was not available and we had to take a smoking room because that was all they had left. There was trash all over the hallway where our room was located, the towels are tiny, no soap or conditioner and cheap furniture. While we were trying to get checked in I asked to use a bathroom and was told there was no lobby bathroom and so I would have to wait. We ended up leaving and because all the hotels in the area were booked, and driving one 1/2 hour home.
Verified Review, stayed from Fri Jul 11 to Sat Jul 12 2014 at a $99.99 average nightly rate.
Customer Reviews of Extended Stay America Bel Air
Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Baltimore - Bel Air is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: M & T Bank Stadium, Oriole Park at Camden Yards, Baltimore Inner Harbor, Aberdeen Proving Ground, Cal Ripken Jr. Stadium, or any of the other attractions in the Baltimore area.
Details / Other Expenses
|Year of Last Renovation:
||All Rooms Have Interior Hallways
|Non Smoking Rooms:
||Windows Do Open
|Dist. to Food/Bars:
|Dist. to 24hr Restaurant:
|Dist. to Nearest Gym:
Policies / Expenses
by 6pm same day
|Total Misc Fees:
(mandatory resort fees/taxes)
Amenities / Features
Yes! Pets are allowed.
We are pet friendy. Pet fee is $25.00 nightly not to exceed $150.00
Airport & Shuttle Information
Baltimore International is closest about 30 miles. No shuttle service at our hotel but taxi is about $60 one way
Local Shuttle Info: N/A
Airport Shuttle? Sorry
airport shuttle available.
Free breakfast provided which includes coffee, fruits, gronola bars, tea, oat meal and muffins
About Extended StayAmerica
- 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
- Free Wi-Fi service in rooms and lobby area
- Eco-friendly hotel brand reducing water and lighting waste
- Children 17 and under stay free per adult family room
The Extended StayAmerica highlights above are subject to change without notice.
Extended Stay America Baltimore Bel Air