36th & Chestnut Streets, Philadelphia, PA 19104 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Downtown Hotel in Philadelphia County
39.95466 -75.19443
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3.5/ 5

Based on 560 guest reviews

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  • Includes an outdoor pool
  • Shuttle from airport available
  • The Avg. Group Saves 31.7%!
  • Access to gym on-site
  • Hotel has 332 rooms
  • Check out time: 12:00 PM
  • Hotel has an eco-friendly policy
  • Group friendly rating of 10.0/10
  • Hotel has 11 meeting rooms

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Local Attractions

Amtrak's 30th Street Station, University of Pennsylvania, Drexel University, Hospital of the University of Pennsylvania, Children's Hospital of Philadelphia, Philadelphia Zoo.

Verified Reviews of Sheraton Philadelphia University City Hotel

Below are the verified reviews from guests that we have booked recently:
"Great Location. Large Mini Suite. Excellent Staff."
Overall Score4.0/ 5
Best possible location near Univ. Penn Hospital making travel to and from very easy. Lots of good restaurants in walking distance and proximity to Center City by car also very easy. Great staff. Room finishes are not luxurious, but the rooms are clean and functional. Access to the Club Lounge and Parking Garage really made our 6 week stay great. Would definitely come back again if we needed to.
(Long term stay guest, booked 1 room), from US flag
15-Apr-2015 Verified Review, stayed from Tue Mar 03 to Wed Apr 15 2015 at a $119.00 group rate.
Response from Management on 19-Apr-2015:
We are so glad you enjoyed your stay at our hotel. Comments and feedback are most often shared when in the negative form, so it is a pleasure to share these motivating statements with our staff whenever we have the opportunity. We hope to have an opportunity to welcome you back the next time you are in Philadelphia.
"Excellent for Group Trips!"
Overall Score5.0/ 5
I recently traveled to Philadelphia with 36 students and could not have picked a better hotel! The location was amazing and the staff was incredibly friendly and helpful. The rooms were VERY clean and the beds were probably some of the best I've ever slept in! Don't even think twice: THIS IS WHERE YOU NEED TO STAY WHEN IN PHILADELPHIA!
(Group coordinator, booked 15 rooms), from US flag
04-Dec-2014 Verified Review, stayed from Mon Dec 01 to Tue Dec 02 2014 at a $159.00 group rate (11% discount).
Response from Management on 04-Feb-2015:
Thank you for your feedback regarding your stay with us in December. It is always rewarding to know that our team exceeded your expectations. We truly appreciate your business and hope to be of service to you in the near future.
"Great Location and On-site Parking"
Overall Score4.0/ 5
The only downside was my room was located right in front of the elevators, housekeeping room and ice machine. Very noisy. Should remind employees there are people sleeping at 8 am and they should not congregate in those areas to talk. Ice machine noisy. Luckily I could control the fan and drown out the noise. Location great, onsite parking easy and room very nice. Love the pillows.
(Individual traveler, booked 1 room), from US flag
15-May-2014 Verified Review, stayed from Wed May 14 to Thu May 15 2014 at a $129.89 average nightly rate.
Response from Management on 04-Feb-2015:
Thank you for your feedback on your stay with us in May. Our goal is to make your stay comfortable and successful. I am happy your overall stay with us was positive and would like to express my sincere apologies for the noise in the hallway caused by our team. I truly understand that the noise caused by elevators and ice machines can be troublesome.We hope to see you again on your next visit and we can ensure you a quiet room.

Customer Reviews of Sheraton Philadelphia University City Hotel

3.5 out of 5. Based on 581 guest reviews , Average

Property Description

Each of our 332 guest rooms are designed to ensure your comfort. Stay connected to home with the full-service desktop computer in your room which provides complimentary internet access. Connect using your own laptop with our complimentary internet access in all guest rooms and lobby. Host an event in out 10,000 square feet of flexible meeting space. Our full service business center is a great place to take care of any last munute details. Enjoy thoughtful touches like an onsite gift shop, florist and Enterprise Car Rental. Our outdoor heated pool is a great place to relax and re-energize. Our hotel is a smoke-free environmment. All guest rooms, meeting rooms, public areas and Pallet Restaurant are non-smoking areas. We look forward to welcoming you to your home away from home at the Sheraton Philadelphia University City Hotel.

Green Sustainability

Help us conserve natural resources. We are proudly giving you the opportunity to “Make A Green Choice” by allowing you the option to conserve water, electricity, gas, and chemicals. You can do so by participating in the Make A Green Choice program and forgoing your housekeeping for the day. In exchange for helping us conserve our natural resources, we’ll reward you with $5 to use in our restaurant, Sang Kee Noodle House, or 500 SPG Starpoints for each night you participate.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2008
Floors: 13
Rooms: 332
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 332
Handicap Rooms: 6
Suites: 25
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 11
Meeting Space: 5328 sq. feet
Banquet Space: Holds 225 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 4pm - 11pm (or later)
Pool Info:
Outdoor seasonal pool is open from Memorial Day to Labor Day. Hours: 10 AM - 8 PM.
Policies / Expenses
6:00 PM day prior of arrival
Nightly Parking: $20
Typical Group Deposit: 25%
Total Taxes: 15.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
City Tax: 8.50%
Food and Beverage Tax: 8.00%
Audio Visual Tax: 8.00%
Parking Fee: 25.00 Per Night (Self Parking with in/out)
Porterage Fee: 5.00 Per Person (round-trip)
Food and Beverage Service Charge: 22.00%
Audio Visual Service Charge: 22.00%
Banquet Bartender Fees: 100.00 Per Function

Amenities / Features

Pet Friendly? Yes! Pets are allowed.
Dogs under 80 lbs.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Philadelphia Intl Airport, 9 miles, Shuttle- Lady Liberty-cost $10.00 Taxi-$30.00

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

We offer SangKee Restaurant for breakfast in our restaurant or we can cater breakfast in a private room for groups wishing to have a group breakfast

About Sheraton Hotels and Resorts

  • The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
  • Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
  • Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
  • Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows

The Sheraton Hotels and Resorts highlights above are subject to change without notice.

Previously known as:
Sheraton University City

Seasonality and Projections at Sheraton Philadelphia University City Hotel

Rate fluctuations of Sheraton Philadelphia University City Hotel

The graph above is fluctuations of room rates for both group rates and the lowest online individual prices our rate checker could find at the time the group/meeting offer was placed. The lowest group/meeting rate displayed is 55.8% in the month of September 2013 and the highest average individual rate is $281 in the month of June 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Sheraton Philadelphia University City Hotel in a month when rates are lower.

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