BEDFORD PLAZA HOTEL

340 Great Rd. Bedford, Bedford, MA 01730 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Suburban Hotel in Middlesex County
42.48598-71.26109
Check availability
Poor
2.5/ 5

Based on 153 guest reviews

Show Guest Reviews
  • We have an indoor pool
  • Complimentary breakfast is offered
  • Gym / Fitness Center Available
  • 99 sleeping rooms in hotel
  • 3 floors in hotel
  • Check out: 11:00 AM
  • Groups/Meetings rating of 10.0/10
  • 5 meeting rooms in property

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Include Discounts:

Room Types

Check Rates2 Double Bed Wireless High Speed Internet Coffee Maker Refrigerator Excl Bf
Smoking
Check Rates2 Double Bed Wireless High Speed Internet Coffee Maker Refrigerator Iron and Ironing Board Hairdryer
Non-Smoking
Check RatesDeluxe Double Room 2 Double Beds
Non-Smoking
Check RatesDeluxe King Wireless High Speed Internet Coffee Maker Refrigerator Iron and Ironing Board Hairdryer
Non-Smoking
Check RatesDeluxe King Wireless High Speed Internet Coffee Maker Refrigerator Iron Excl Bf
Non-Smoking
Check RatesDeluxe Room 1 King Bed
Non-Smoking

Local Attractions

Lexington, Hans com Air force base, Burlington Mall, Lexington, Concord

Verified Reviews of Bedford Plaza Hotel

Below are the verified reviews from guests that we have booked recently:
"Not Recommended"
Overall Score1.0/ 5
This is the worst hotel I have ever stayed. Please ask the owner to pay attention to the horrible odor of this hotel.
(Individual traveler, booked 1 room), from US flag
26-Sep-2015 Verified Review
"The Unusual Hotel"
Overall Score1.0/ 5
The people at the front desk were rude. You cannot say hello to them, they will not answer. The cleaning ladies were respectful. The hotel is actually for people on welfare, mostly for single mothers, who live there year round. The elevator did not work. My children and I had to carry up our luggage up the stairs. The man at the front desk promised it would work in the evening we arrived. We stayed there for eight days and the elevator was not repaired. The man at the front desk yelled at me through the phone and ordered me around as if I was one of his maids. The room was stuffy. The air conditioning did not work. The Wi-Fi was spotty, going in and out throughout the day.
(Individual traveler, booked 1 room), from US flag
18-Aug-2015 Verified Review

Summary of Verified Reviews

Summary of 204 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
37
Poor

Close to parking areas. Noisy. Unfriendly service. Unclean hotel facilities.

“Staff in reception was very unfriendly” “Wi-fi basically just didn't work”

Good to know

  • Poorly-maintained rooms

    “Remote did not work” “Mini fridge did not work”

  • Unpleasant entrance area

    “Elevator was scary” “Elevator out of service”

  • Poor bathroom

    “Shower didn't drain” “Water pressure was terrible”

  • Dirty room

    “Stained box springs” “Hotel room was Very Dirty”

Review highlights

Location

70/100
23 reviews

Great location. Parking is good and affordable. Not great for shopping.

“Minutes from the airport” “Outlet nearby” “Location respect”

Service

52/100
56 reviews

Service is adequate. Bad reception and unfriendly staff.

“Friendly staffs” “Staff in reception was very unfriendly” “Desk clerk was fine”

Pool

44/100
24 reviews

Bad pool.

“Pool out of service” “Pool out of order” “Elevator and pool were out of service”

Bar

43/100
7 reviews

Bar is not good.

Comfort

43/100
44 reviews

Uncomfortable, noisy rooms with poor beds.

“Air conditioner did not work” “Loud noises” “Stained box springs”

Breakfast

40/100
31 reviews

Breakfast affordable but not so tasty.

“Rotten egg” “Breakfast is terrible” “Breakfast was terrible”

Wellness

40/100
4 reviews

Bad fitness area.

“Worn out fitness equipment” “Fitness room, and it smelled weird”

WiFi

37/100
18 reviews

WiFi's cheap, but poor quality.

“Wi-fi basically just didn't work” “Wifi was not working properly” “Wifi didn't work”

Room

23/100
106 reviews

Dirty, outdated rooms with poor TV's. Rooms lack maintenance with dirty bathrooms and bad minibars. Beds, furniture and kitchenette are below average.

“Broken shower curtain” “Water pressure was terrible” “Towels were stained”

Food

18/100
11 reviews

Food is not good. Bad side dishes.

“Donuts are not healthy” “No hot food”

Cleanliness

15/100
57 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Towels were stained” “Hotel room was Very Dirty” “Bedding was dirty”

Amenities

12/100
48 reviews

Poor buildings and an uninspiring entrance area.

“Old facilities” “Four vending machines were broken” “Elevator broken”

Vibe

10/100
49 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Old facilities” “Décor was old and shabby” “Elevator broken”

Good to know

  • Bad pool

    “Pool out of service” “Pool out of order”

  • Bad amenities

    “Old facilities” “Four vending machines were broken”

  • Bad breakfast

    “Rotten egg” “Breakfast is terrible”

  • Poor hotel buildings

    “Old facilities” “Four vending machines were broken”

Review highlights

Value

73/100
6 reviews

Best value for money.

“Good standard price” “Cheap hotel” “Room free”

Service

48/100
8 reviews

Service is poor.

“No eye contact” “Staff in reception was very unfriendly” “Unfriendly morning staff”

Pool

41/100
6 reviews

Bad pool.

“Pool out of service” “Pool out of order” “Elevator and pool were out of service”

Breakfast

41/100
5 reviews

Bad breakfast.

“Rotten egg” “Breakfast is terrible” “Breakfast was terrible”

Room

21/100
11 reviews

Neglected, dirty rooms.

“Broken shower curtain” “Water pressure was terrible” “Towels were stained”

Cleanliness

16/100
6 reviews

Dirty room.

“Towels were stained” “Hotel room was Very Dirty” “Bedding was dirty”

Amenities

12/100
7 reviews

Poor hotel buildings.

“Old facilities” “Four vending machines were broken” “Elevator broken”

Vibe

8/100
5 reviews

Poor vibe.

“Old facilities” “Décor was old and shabby” “Elevator broken”

Good to know

  • Hotel is outdated

    “Old facilities” “Old looking hotel”

  • Dirty room

    “Stained box springs” “Hotel room was Very Dirty”

  • Dirty

    “Towels were stained” “Hotel room was Very Dirty”

  • Poor vibe

    “Old facilities” “Décor was old and shabby”

Review highlights

Value

79/100
5 reviews

Best value for money.

“Good standard price” “Cheap hotel” “Room free”

Service

50/100
6 reviews

Service is adequate.

“Staff was friendly” “Staff in reception was very unfriendly” “Guy at the front desk was nice”

Room

22/100
13 reviews

Filthy, run-down rooms and bathrooms.

“Broken shower curtain” “Water pressure was terrible” “Towels were stained”

Cleanliness

17/100
7 reviews

Dirty room.

“Towels were stained” “Hotel room was Very Dirty” “Bedding was dirty”

Vibe

8/100
7 reviews

Poor vibe. Hotel is outdated.

“Old facilities” “Décor was old and shabby” “Elevator broken”

Good to know

  • Poorly-maintained rooms

    “Remote did not work” “Mini fridge did not work”

  • Room is not nice

    “Broken shower curtain” “Water pressure was terrible”

  • Poor vibe

    “Old facilities” “Décor was old and shabby”

Review highlights

Room

24/100
8 reviews

Poorly-maintained rooms.

“Broken shower curtain” “Water pressure was terrible” “Towels were stained”

Vibe

11/100
3 reviews

Poor vibe.

“Old facilities” “Décor was old and shabby” “Elevator broken”

Good to know

  • Poorly-maintained rooms

    “Remote did not work” “Mini fridge did not work”

  • Unpleasant entrance area

    “Elevator was scary” “Elevator out of service”

  • Poor bathroom

    “Shower didn't drain” “Water pressure was terrible”

  • Dirty bathroom

    “Towels were stained” “Dirty towels”

Review highlights

Location

69/100
22 reviews

Location is ok. Parking is good and affordable. Not great for shopping.

“Minutes from the airport” “Store across the street” “A shame for the city”

Service

52/100
54 reviews

Service is adequate. Bad reception and unfriendly staff.

“No eye contact” “Staff in reception was very unfriendly” “Unfriendly morning staff”

Pool

44/100
24 reviews

Bad pool.

“Pool out of service” “Pool out of order” “Elevator and pool were out of service”

Comfort

43/100
42 reviews

Uncomfortable, noisy rooms with poor beds.

“Air conditioner did not work” “Loud noises” “Stained box springs”

Bar

43/100
7 reviews

Bar is not good.

WiFi

41/100
16 reviews

WiFi's cheap, but poor quality.

“Wi-fi basically just didn't work” “Wifi was not working properly” “Wifi didn't work”

Breakfast

40/100
31 reviews

Breakfast affordable but not so tasty.

“Rotten egg” “Breakfast is terrible” “Breakfast was terrible”

Wellness

40/100
4 reviews

Bad fitness area.

“Worn out fitness equipment” “Fitness room, and it smelled weird”

Room

22/100
99 reviews

Dirty, outdated rooms with poor TV's. Rooms lack maintenance with dirty bathrooms and bad minibars. Beds, furniture and kitchenette are below average.

“Broken shower curtain” “Water pressure was terrible” “Towels were stained”

Food

20/100
10 reviews

Food is not good. Bad side dishes.

“Donuts are not healthy” “No hot food”

Cleanliness

13/100
54 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Towels were stained” “Hotel room was Very Dirty” “Bedding was dirty”

Amenities

12/100
46 reviews

Poor buildings and an uninspiring entrance area.

“Old facilities” “Four vending machines were broken” “Elevator broken”

Vibe

10/100
47 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Old facilities” “Décor was old and shabby” “Elevator broken”

Good to know

  • Bad pool

    “Pool out of service” “Pool out of order”

  • Bad amenities

    “Old facilities” “Four vending machines were broken”

  • Bad breakfast

    “Rotten egg” “Breakfast is terrible”

  • Poor hotel buildings

    “Old facilities” “Four vending machines were broken”

Review highlights

Value

73/100
6 reviews

Best value for money.

“Good standard price” “Cheap hotel” “Room free”

Service

49/100
7 reviews

Service is poor.

“No eye contact” “Staff in reception was very unfriendly” “Unfriendly morning staff”

Pool

41/100
6 reviews

Bad pool.

“Pool out of service” “Pool out of order” “Elevator and pool were out of service”

Breakfast

41/100
5 reviews

Bad breakfast.

“Rotten egg” “Breakfast is terrible” “Breakfast was terrible”

Room

20/100
8 reviews

Neglected, dirty rooms.

“Broken shower curtain” “Water pressure was terrible” “Towels were stained”

Cleanliness

13/100
3 reviews

Dirty room.

“Towels were stained” “Hotel room was Very Dirty” “Bedding was dirty”

Amenities

12/100
5 reviews

Poor hotel buildings.

“Old facilities” “Four vending machines were broken” “Elevator broken”

Vibe

8/100
5 reviews

Poor vibe.

“Old facilities” “Décor was old and shabby” “Elevator broken”

Good to know

  • Dirty

    “Towels were stained” “Hotel room was Very Dirty”

  • Dirty room

    “Stained box springs” “Hotel room was Very Dirty”

  • Room is not nice

    “Broken shower curtain” “Water pressure was terrible”

  • Poor vibe

    “Old facilities” “Décor was old and shabby”

Review highlights

Value

79/100
5 reviews

Best value for money.

“Good standard price” “Cheap hotel” “Room free”

Service

49/100
5 reviews

Service is poor.

“No eye contact” “Staff in reception was very unfriendly” “Unfriendly morning staff”

Room

23/100
12 reviews

Filthy, run-down rooms and bathrooms.

“Broken shower curtain” “Water pressure was terrible” “Towels were stained”

Cleanliness

17/100
7 reviews

Dirty room.

“Towels were stained” “Hotel room was Very Dirty” “Bedding was dirty”

Vibe

8/100
5 reviews

Poor vibe.

“Old facilities” “Décor was old and shabby” “Elevator broken”

Good to know

  • Room is not nice

    “Broken shower curtain” “Water pressure was terrible”

  • Poorly-maintained rooms

    “Remote did not work” “Mini fridge did not work”

  • Poor vibe

    “Old facilities” “Décor was old and shabby”

Review highlights

Room

25/100
7 reviews

Poorly-maintained rooms.

“Broken shower curtain” “Water pressure was terrible” “Towels were stained”

Vibe

11/100
3 reviews

Poor vibe.

“Old facilities” “Décor was old and shabby” “Elevator broken”

Review Semantics by TrustYou

Customer Reviews of Bedford Plaza Hotel

2.5 out of 5.Based on 153 guest reviews, Poor

Property Description

Discover the Bedford Plaza Hotel. Our boutique hotel features 99 attractively decorated guest rooms with two deluxe rooms (call direct). We are conveniently located off of Interstate I-95 minutes away from Area Business and 60 Area Colleges, historical Lexington and Concord Massachusetts. 18 miles from downtown Boston and 21 miles from Logan International Airport.Area Business Include:RaytheonGeneral DynamicsNissanIBMMITREMilliporeBoeingLahey ClinicAirport Shuttle is available upon request for a fee.Walk the freedom trail to see the historical sights of Boston or visit - Old Iron sides - in Boston Harbor. We are within walking distance from local attractions and shopping centers. Each morning our full service restaurant will serve a hot breakfast made to order. Our Limited service hotel offers free local telephone calls, high-speed wireless internet access and has in-room coffee makers, refrigerators, hairdryers, iron and ironing boards and a lot more. In the heart of our garden atrium enjoy our indoor heated pool(seasonal) all year round. Our newly renovated Bar and Lounge offers High Definition Television for your favorite games over cocktails. Hotel Information Suites: 2 Level 2 and Level 3 ( Adjoining room next to the Suite available for additional charge) Non-smoking Deluxe Rooms: 87 Rooms for the Physically Challenged: 4 Number of Floors: 3 Check In: 3:00 P.M. Check Out: 12:00 P.M. Pet Policy: No pets allowed Child Policy : Children 17 and under are free in room with one paying adult. Meeting Space: Accommodates up to 180 of your very special guests

Details / Other Expenses

Check In:3:00 PM
Check Out:11:00 AM
Year of Last Renovation:2010
Floors:3
Rooms:99
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:87
Handicap Rooms:6
Suites:2
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:5 View Spaces
Meeting Space:1500 sq. feet
Banquet Space:Holds 200 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:4.0 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:5PM-11PM
Policies / Expenses
Cancellation:
Individual: 24 Hours (Day before Check-In)Group: Subject to Contract
Nightly Parking:0
Typical Group Deposit:15%
Total Taxes:11.70%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 5.00%
Occupancy Tax: 6.70%
Food and Beverage Tax: 7.00%
Resort/Hotel Fee: 0.00 Per Night
Parking Fee: 0.00 Per Night
Gym Fee: 0.00 Per Day
Rooms Wireless Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Avg. Continental Breakfast Cost: 0.00 Per Person
Avg. Plated Breakfast Cost:10.00 Per Person
Avg. Buffet Breakfast Cost: 0.00 Per Person
Avg. Plated Lunch Cost:21.00 Per Person
Avg. Buffet Lunch Cost:16.00 Per Person
Avg. Boxed Lunch Cost:16.00 Per Person
Avg. Plated Dinner Cost:23.00 Per Person
Avg. Buffet Dinner Cost:22.00 Per Person
Banquet Soda: 1.00 Per Item
Banquet Bottled Water: 1.00 Per Item
Banquet Hosted Bar:15.00 Per Hour

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Car rental
  • Central location
  • Child facilities
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Garage
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Logan International Airport,Hans com Air force base

Airport Shuttle? Sorry, no airport shuttle available.

Meeting Rooms and Banquet Rooms at Bedford Plaza Hotel

Below are the meeting, banquet, conference and event spaces at Bedford Plaza Hotel.

Feel free to use the Bedford Plaza Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Bedford event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Lexington Room45 x 40 x 101800100/120--95435150--/--150108120
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Lexington Room

Room Type:
General Meeting Room
Total Size:
1800 Sq. Feet
Dimensions:
45 x 40 x 10 Ft.
Floor Level:
3
Power Outlets:
10
Columns:
2
Windows:
6
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
$500.00 USD
Full Day Rental:
$800.00 USD
Evening Rental:
$500.00 USD
24 Hr. Hold Rental:
$150.00 USD
Lexington Room Meeting Space Thumbnail 1
Lexington Room Meeting Space Thumbnail 2
Photo of Lexington Room
Bedford Room45 x 35 x 20157596/96--6645456810/81009696
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Bedford Room

Please discuss your needs as we may have other options that can not be described in these layouts, i.e. around the pool, open atrium, etc.
Room Type:
Ballroom
Total Size:
1575 Sq. Feet
Dimensions:
45 x 35 x 20 Ft.
Floor Level:
1
Power Outlets:
10
Columns:
0
Windows:
7
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
$500.00 USD
Full Day Rental:
$800.00 USD
Evening Rental:
$500.00 USD
24 Hr. Hold Rental:
$150.00 USD
Bedford Room Meeting Space Thumbnail 1
Bedford Room Meeting Space Thumbnail 2
Bedford Room Meeting Space Thumbnail 3
Photo of Bedford Room
Atrium50 x 45 x 02250100/100--9454645414/11--225225
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Atrium

Room Type:
Lobby
Total Size:
2250 Sq. Feet
Dimensions:
50 x 45 x 0 Ft.
Floor Level:
1
Power Outlets:
10
Columns:
3
Windows:
0
Natural Light?:
Yes
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
$350.00 USD
Full Day Rental:
$500.00 USD
Evening Rental:
$350.00 USD
24 Hr. Hold Rental:
$100.00 USD
Atrium Meeting Space Thumbnail 1
Atrium Meeting Space Thumbnail 2
Atrium Meeting Space Thumbnail 3
Photo of Atrium
Concord Room30 x 15 x 12450--/----20202020--/--------
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Concord Room

Room Type:
General Meeting Room
Total Size:
450 Sq. Feet
Dimensions:
30 x 15 x 12 Ft.
Floor Level:
3
Power Outlets:
4
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$150.00 USD
Full Day Rental:
$350.00 USD
Evening Rental:
$300.00 USD
24 Hr. Hold Rental:
$100.00 USD
Pool area30 x 30 x 2590075/--------------/--------
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Pool area

Have a pool party for your kids!
Room Type:
Pool Deck
Total Size:
900 Sq. Feet
Dimensions:
30 x 30 x 25 Ft.
Floor Level:
1
Power Outlets:
5
Columns:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$875.00 USD
Full Day Rental:
$875.00 USD
Evening Rental:
$875.00 USD
24 Hr. Hold Rental:
$150.00 USD
Photo of Pool area

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