"Disaster from the start."
Overall Score3.0/ 5
We proceeded with booking at this hotel because I was told they could accommodate our bus and trailer. Upon arrival, it was clear that they could not. This town has no designated tour bus parking. Due to this, we were forced to get more rooms at another hotel, pay for additional parking and really deal with these problems on our own, without help from the Fairfield. The management at this hotel really had no interest in helping us. In fact, they directed us to the Hampton Inn. The Hampton Inn went above and beyond. Also after review of the bill, our group bid pricing was not honored. I'll be reaching out to Fairfield Inn executive management tomorrow. Not happy.
12-Aug-2014 Verified Review, stayed from Mon Aug 11 to Wed Aug 13 2014 at a $156.00 group rate (10% discount).