CROWNE PLAZA CHICAGO METRO HOTEL

733 West Madison St., Chicago, IL 60661 United States (USA)
View Map Reservations: 1-800-881-1523
3.5 Star Downtown Hotel in Cook County
41.88108-87.64732
Check availability
Very Good
4.0/5

Based on 1180 guest reviews

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  • Gym is available on property
  • 398 rooms in property
  • 17 floors in hotel
  • 42 suites in hotel
  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Group friendly rating of 8.4/10
  • 10 conference rooms in property

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Room Types

Check Rates1 King Bed Corner Room Location
Non-Smoking
Check Rates1 King Bed Leisure
Non-Smoking
Check Rates1 King Hear Accessible Roll in Shower
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check RatesBest Flexible Rate 1 King Bed Corner Room Location This Newly Renovated Room Offers Flat Screen TV
Non-Smoking
Check RatesBest Flexible Rate 1 King Bed Leisure Whether You Are in Town For Work or Play Free Wireless High Sp
Non-Smoking
Check RatesBest Flexible Rate 2 Double Beds Whether You Are in Town For Work or Play Free Wireless High Speed I
Non-Smoking
Check RatesBest Flexible Rate Standard Room Room When You Arrive At The Hotel We Will Do Our Best To Meet Your
Non-Smoking
Check RatesBreakfast For 2 Adults Fully Flexible Rate 1 King Bed Corner Room Location This Newly Renovated Room
Non-Smoking
Check RatesBreakfast For 2 Adults Fully Flexible Rate 1 King Bed Leisure Whether You Are in Town For Work or Pl
Non-Smoking
Check RatesBreakfast For 2 Adults Fully Flexible Rate 2 Double Beds Whether You Are in Town For Work or Play Fr
Non-Smoking
Check RatesBreakfast For 2 Adults Fully Flexible Rate Standard Room Room When You Arrive At The Hotel We Will D
Non-Smoking
Check RatesComplimentary WiFi and 24hr Fitness 1 King Bed Corner Room Location This Newly Renovated Room Offers
Non-Smoking
Check RatesComplimentary WiFi and 24hr Fitness 1 King Bed Leisure Whether You Are in Town For Work or Play Free
Non-Smoking
Check RatesComplimentary WiFi and 24hr Fitness 2 Double Beds Whether You Are in Town For Work or Play Free Wire
Non-Smoking
Check RatesComplimentary WiFi and 24hr Fitness Center Located 1 King Bed Corner Room Location This Newly Renova
Non-Smoking
Check RatesComplimentary WiFi and 24hr Fitness Center Located 1 King Bed Leisure Whether You Are in Town For Wo
Non-Smoking
Check RatesComplimentary WiFi and 24hr Fitness Center Located 1 King Bed Suite 400 Sq Feet Flat Screen Tvs Free
Non-Smoking
Check RatesComplimentary WiFi and 24hr Fitness Center Located 2 Double Beds Whether You Are in Town For Work or
Non-Smoking
Check RatesComplimentary WiFi and 24hr Fitness Center Located Deluxe Room When You Arrive At The Hotel We Will
Non-Smoking
Check RatesComplimentary WiFi and 24hr Fitness Deluxe Room When You Arrive At The Hotel We Will Do Our Best To
Non-Smoking
Check RatesComplimentary WiFi and 24hr Fitness Standard Room Room When You Arrive At The Hotel We Will Do Our B
Non-Smoking
Check RatesDaily Parking Package Package Includes Room 1 King Bed Corner Room Location This Newly Renovated Roo
Non-Smoking
Check RatesDaily Parking Package Package Includes Room 1 King Bed Leisure Whether You Are in Town For Work or P
Non-Smoking
Check RatesDaily Parking Package Package Includes Room 2 Double Beds Whether You Are in Town For Work or Play F
Non-Smoking
Check RatesDaily Parking Package Package Includes Room Standard Room Room When You Arrive At The Hotel We Will
Non-Smoking
Check RatesDouble King Bed
Non-Smoking
Check RatesDouble King Size Bed
Non-Smoking
Check RatesEnjoy The Stunning Views Of Chicagos Skyline Fr Om Your Balcony This Spacious Newly Renovated Room O
Non-Smoking
Check RatesGlobal Partn Complimentary WiFi and 24hr Fitness 1 King Bed Corner Room Location This Newly Renovate
Non-Smoking
Check RatesGlobal Partn Complimentary WiFi and 24hr Fitness 1 King Bed Leisure Whether You Are in Town For Work
Non-Smoking
Check RatesGlobal Partn Complimentary WiFi and 24hr Fitness 1 King Bed Suite 400 Sq Feet Flat Screen Tvs Free W
Non-Smoking
Check RatesGlobal Partn Complimentary WiFi and 24hr Fitness 2 Double Beds Whether You Are in Town For Work or P
Non-Smoking
Check RatesGlobal Partn Complimentary WiFi and 24hr Fitness Deluxe Room When You Arrive At The Hotel We Will Do
Non-Smoking
Check RatesKftn
Non-Smoking
Check RatesKing Feature
Non-Smoking
Check RatesQuadruple Room
Non-Smoking
Check RatesRoom 1 King Bed (Leisure) 1 King Bed
Non-Smoking
Check RatesRoom 1 King Bed 1 King Bed
Non-Smoking
Check RatesRoom 1 King Bed Corner 1 King Bed
Non-Smoking
Check RatesRoom 2 Double Beds 2 Full Beds
Non-Smoking
Check RatesRoom Standard
Non-Smoking
Check RatesRun Of House Quad
Non-Smoking
Check RatesRun Of House Room
Non-Smoking
Check RatesRun Of House Single
Non-Smoking
Check RatesRun Of House Triple
Non-Smoking
Check RatesStandard Room 2 Double Beds
Non-Smoking
Check RatesStandard Room Room
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesStay Longer Save 1 King Bed Corner Room Location This Newly Renovated Room Offers Flat Screen TV
Non-Smoking
Check RatesStay Longer Save 1 King Bed Leisure Whether You Are in Town For Work or Play Free Wireless High Spee
Non-Smoking
Check RatesStay Longer Save 2 Double Beds Whether You Are in Town For Work or Play Free Wireless High Speed Int
Non-Smoking
Check RatesStay Longer Save Standard Room Room When You Arrive At The Hotel We Will Do Our Best To Meet Your
Non-Smoking
Check RatesThis Newly Renovated Room Offers Flat Screen TV Laptop Safe Work Desk with Ergo Chair Retire To Y Ou
Non-Smoking
Check RatesTriple Room
Non-Smoking
Check RatesWhen You Arrive At The Hotel We Will Do Our Bes T To Meet Your Room Bed Type Preferences Bed Type Is
Non-Smoking
Check RatesWhether You Are in Town For Work or Play Free with Ireless High Speed Internet Make Your Trip More C
Non-Smoking

Local Attractions

Loop, Harpo Studio, Oprah Store, United Hotel is located only 8 blocks from city center. Sear Tower, United Center, Harpo Studio, Oprah Store, Restaurant Row (Randolph Street), Financial & Theater District. Located on the north end of the Chicago's famous Greek Town and four blocks from the popular restaurants located on Randolph street (known as Restaurant Row), the Chicago Metro is convenient to many restaurant and nightlife options.

Customer Reviews of Crowne Plaza Chicago Metro Hotel

4.0 out of 5. Based on 1180 guest reviews, Very Good

Property Description

Opened July 2005, this award winning Crowne Plaza is located in downtown Chicago. Located 8 blocks from the city's center, enjoy all the benefits and conveniences our location has to offer without the congestion and traffic of the city core. All rooms feature: Private balconies with sweeping city views, Complimentary High-speed internet access, 27” flat screen television, in-room safe that accommodates laptop, cordless telephones and private voicemail, in room video review/checkout, and weekday newspaper delivery. Hotel Services Include: “Dine” our American Eatery & Martini Bar-combining classic 1940's theme with a modern flair, serving breakfast, lunch and dinner, Valet Parking, 24 Hour Health/Fitness Center, Concierge services, 24 Hour Business Center, 24-hour fax capabilities, photocopying services, Valet service laundry and dry cleaning and High speed wireless access in public areas.

Details / Other Expenses

Check In:3:00 PM
Check Out:12:00 PM
Year of Last Renovation:2005
Floors:17
Rooms:398
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:250
Handicap Rooms:
Suites:42
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:10 View Spaces
Meeting Space:8000 sq. feet
Banquet Space:Holds 350 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours:11:00 am - 11:00 pm
FEMA Approved:Yes
Pool Info:We do not offer a pool
Ownership:IHG
Policies / Expenses
Cancellation:
Individual Res- 24 hours prior to arrivalGroup- Cancellation policy on contract
Nightly Parking:$36
Total Taxes:16.40%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax:17.40%
Food and Beverage Tax:10.50%
Audio Visual Tax: 8.00%
Parking Fee:49.00 Per Night (Valet Only)
Additional Person Fee:20.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day (Complimentary)
Rooms Wired Internet Fee: 0.00 Per Item
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee:200.00 Per Item
Meeting Power Surcharge Fee: 0.00 Per Night
Food and Beverage Service Charge:22.00%
Audio Visual Service Charge:22.00%
Banquet Bartender Fees:150.00 Per Function
Chef Attendant Fees:150.00 Per Item
Avg. Continental Breakfast Cost:29.00 Per Person
Avg. Plated Breakfast Cost:31.00 Per Person
Avg. Buffet Breakfast Cost:35.00 Per Person
Avg. Plated Lunch Cost:41.00 Per Person
Avg. Buffet Lunch Cost:42.00 Per Person
Avg. Boxed Lunch Cost:34.00 Per Person
Avg. Plated Dinner Cost:56.00 Per Person
Avg. Buffet Dinner Cost:58.00 Per Person
Morning Break Cost:12.00 Per Person
Afternoon Break Cost:19.00 Per Person
Banquet Gallon of Coffee:80.00 Per Item
Banquet Soda: 5.00 Per Item
Banquet Bottled Water: 5.00 Per Item
Banquet Hosted Bar:18.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres:28.00 Per Person/Per Hour

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pet friendly hotel


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Terrace
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

O'Hare Airport (ORD)- 18 milesMidway Airport (MDW)- 13 miles

Local Shuttle Info: Transportation InformationChicago O’Hare International Airport – 15.5 milesApprox 35-45 minutesApprox $45.00 one-wayChicago Midway Airport – 10 milesApprox 20-30 minutesApprox $35.00 one-wayUnion Train Station - .5 milesOgilvie Train Station - .4 milesWashington/Wells Orange Line - .5 milesUIC/Halsted Blue Line - .5 milesGo Airport Express 888.284.3826 shuttle@airportexpress.com

Airport Shuttle? Sorry, no airport shuttle available.

Parking Info

Valet parking is available at $49 per night plus tax. In/Out privileges are included.

Internet / WiFI

Complimentary Wi-Fi is provided throughout the hotel including guest rooms.

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Previously known as:
Crowne Plaza Chicago West Loop, The Crowne Plaza Chicago Metro, Crowne Plaza Chicago Metro

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Meeting Rooms and Banquet Rooms at Crowne Plaza Chicago Metro Hotel

Below are the meeting, banquet, conference and event spaces at Crowne Plaza Chicago Metro Hotel.

Feel free to use the Crowne Plaza Chicago Metro Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Chicago event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Metro Ballroom 105 x 44 x 12 4620--/35021014018013515035/30420460--
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Metro Ballroom

Lights hang 2 feet down from ceiling
Room Type:
Ballroom
Total Size:
4620 Sq. Mi
Dimensions:
105 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
19
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Section 1
52 x 44 x 12 2310--/16096100806470--/--190230--
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Section 1

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
2310 Sq. Mi
Dimensions:
52 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
10
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Section 2
52 x 44 x 12 2310--/16096100806470--/--190230--
Close This

Section 2

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
2310 Sq. Mi
Dimensions:
52 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
9
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salon A
35 x 44 x 12 1540--/1207270554550--/--130154--
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Salon A

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
1540 Sq. Mi
Dimensions:
35 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salon C
17 x 44 x 12 748--/402430251820--/--6075--
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Salon C

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
748 Sq. Mi
Dimensions:
17 x 44 x 12 Ft.
Floor Level:
2
Power Outlets:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salon B
17 x 44 x 12 748--/402430251820--/--6075--
Close This

Salon B

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
748 Sq. Mi
Dimensions:
17 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salon D
35 x 44 x 12 1540--/1207270554550--/--130154--
Close This

Salon D

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
1540 Sq. Mi
Dimensions:
35 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Metro 1/2 62 x 19 x 7 1178--/1006060504040--/--120118--
Close This

Metro 1/2

Room Type:
General Meeting Room
Total Size:
1178 Sq. Mi
Dimensions:
62 x 19 x 7 Ft.
Floor Level:
2
Power Outlets:
6
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Metro 3/4 50 x 19 x 7 950--/704240302530--/--8095--
Close This

Metro 3/4

Metro 3/4 can be divided into (2) parts by closing a wall.
Room Type:
General Meeting Room
Total Size:
950 Sq. Mi
Dimensions:
50 x 19 x 7 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Executive Boardroom 25 x 19 x 7 475--/----------12--/--------
Close This

Executive Boardroom

Can seat up to 16 guests using alternate chairs
Room Type:
Boardroom
Total Size:
475 Sq. Mi
Dimensions:
25 x 19 x 7 Ft.
Floor Level:
2
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

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