CROWNE PLAZA CHICAGO METRO HOTEL

733 West Madison St., Chicago, IL 60661 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Downtown Hotel in Cook County
41.88108-87.64732
Check availability
Very Good
4.0/ 5

Based on 965 guest reviews

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  • Gym is available on property
  • 398 rooms in property
  • 17 floors in hotel
  • 42 suites in hotel
  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Group friendly rating of 7.2/10
  • 10 conference rooms in property

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Room Types

Check Rates 1 King Bed Suite
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 2 Double Beds
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You Deluxe Room W
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You King Feature
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You Standard Room
Non-Smoking
Check Rates 2 Double Beds
Non-Smoking
Check Rates 2 Double Beds Breakfast Included
Non-Smoking
Check Rates Best Flex with Breakfast Fully Flexible Rate Includes Breakfast For 1 or 2 Adults 2 Double Beds Whet
Non-Smoking
Check Rates Best Flex with Breakfast Fully Flexible Rate Includes Breakfast For 1 or 2 Adults Deluxe Room When Y
Non-Smoking
Check Rates Best Flex with Breakfast Fully Flexible Rate Includes Breakfast For 1 or 2 Adults King Feature Enjoy
Non-Smoking
Check Rates Best Flex with Breakfast Fully Flexible Rate Includes Breakfast For 1 or 2 Adults Standard Room Room
Non-Smoking
Check Rates Best Flexible Rate 2 Double Beds Whether You Are in Town For Work or Play Free Wireless High Speed I
Non-Smoking
Check Rates Best Flexible Rate Deluxe Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Be
Non-Smoking
Check Rates Best Flexible Rate King Feature Enjoy The Stunning Views Of Chicagos Skyline From Your Balcony
Non-Smoking
Check Rates Best Flexible Rate Standard Room Room When You Arrive At The Hotel We Will Do Our Best To Meet Your
Non-Smoking
Check Rates Book Early N Save 2 Double Beds Whether You Are in Town For Work or Play Free Wireless High Speed In
Non-Smoking
Check Rates Book Early N Save Deluxe Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Bed
Non-Smoking
Check Rates Book Early N Save King Feature Enjoy The Stunning Views Of Chicagos Skyline From Your Balcony
Non-Smoking
Check Rates Book Early N Save Standard Room Room When You Arrive At The Hotel We Will Do Our Best To Meet Your
Non-Smoking
Check Rates Complimentary WiFi and 24hr Fitness Center Located Near Financial District 1 King Bed Suite 400 Sq F
Non-Smoking
Check Rates Complimentary WiFi and 24hr Fitness Center Located Near Financial District 2 Double Beds Whether You
Non-Smoking
Check Rates Complimentary WiFi and 24hr Fitness Center Located Near Financial District Deluxe Room When You Arri
Non-Smoking
Check Rates Complimentary WiFi and 24hr Fitness Center Located Near Financial District Weekly 1 King Bed Suite 4
Non-Smoking
Check Rates Complimentary WiFi and 24hr Fitness Center Located Near Financial District Weekly 2 Double Beds Whet
Non-Smoking
Check Rates Complimentary WiFi and 24hr Fitness Center Located Near Financial District Weekly Deluxe Room When Y
Non-Smoking
Check Rates Complimentary WiFi and 24hr Fitness Center Located Near Financial District Weekly Standard Room Room
Non-Smoking
Check Rates Deluxe Room
Non-Smoking
Check Rates Deluxe Room Breakfast Included
Non-Smoking
Check Rates Deluxe RoomOffers
Non-Smoking
Check Rates Double or Twin Run Of House
Non-Smoking
Check Rates King Feature
Non-Smoking
Check Rates King Feature Breakfast Included
Non-Smoking
Check Rates Room 1 King Bed
Non-Smoking
Check Rates Room 1 King Bed Non-SmokingOffers
Non-Smoking
Check Rates Room 2 Double Beds
Non-Smoking
Check Rates Room 2 Double Beds Non-SmokingOffers
Non-Smoking
Check Rates Standard Room Breakfast Included
Non-Smoking
Check Rates Standard Room Non-SmokingOffers
Non-Smoking
Check Rates Standard Room Room
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Suite 1 King Bed
Non-Smoking
Check Rates Suite 1 King Bed Non-SmokingOffers
Non-Smoking

Local Attractions

Loop, Harpo Studio, Oprah Store, United Hotel is located only 8 blocks from city center. Sear Tower, United Center, Harpo Studio, Oprah Store, Restaurant Row (Randolph Street), Financial & Theater District. Located on the north end of the Chicago's famous Greek Town and four blocks from the popular restaurants located on Randolph street (known as Restaurant Row), the Chicago Metro is convenient to many restaurant and nightlife options.

Verified Reviews of Crowne Plaza Chicago Metro Hotel

Below are the verified reviews from guests that we have booked recently:
"The lobby personnel were extremely helpful."
Overall Score4.0/ 5
We are grateful for the kind help of the lobby personnel in going the extra step to explain bus routes, getting tour tickets and just their friendliness. The upgraded suite was lovely. Thank you.
(Individual traveler, booked 1 room), from US flag
25-Jun-2014 Verified Review, stayed from Sat Jun 21 to Mon Jun 23 2014 at a $179.20 average nightly rate.
"Nice Enough"
Overall Score3.0/ 5
Hotel room was nice enough but could have been cleaner (needed to be dusted and vacuumed better). One of the days we received dirty towels. Hotel staff was friendly but didn't follow through with a call when room was ready as promised. Location was good. Close to many restaurants.
(Individual traveler, booked 1 room), from US flag
16-Apr-2014 Verified Review

Customer Reviews of Crowne Plaza Chicago Metro Hotel

4.0 out of 5. Based on 965 guest reviews, Very Good

Property Description

Opened July 2005, this award winning Crowne Plaza is located in downtown Chicago. Located 8 blocks from the city's center, enjoy all the benefits and conveniences our location has to offer without the congestion and traffic of the city core. All rooms feature: Private balconies with sweeping city views, Complimentary High-speed internet access, 27” flat screen television, in-room safe that accommodates laptop, cordless telephones and private voicemail, in room video review/checkout, and weekday newspaper delivery. Hotel Services Include: “Dine” our American Eatery & Martini Bar-combining classic 1940's theme with a modern flair, serving breakfast, lunch and dinner, Valet Parking, 24 Hour Health/Fitness Center, Concierge services, 24 Hour Business Center, 24-hour fax capabilities, photocopying services, Valet service laundry and dry cleaning and High speed wireless access in public areas.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2005
Floors: 17
Rooms: 398
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 250
Handicap Rooms:
Suites: 42
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 10 View Spaces
Meeting Space: 8000 sq. feet
Banquet Space: Holds 350 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 11:00 am - 11:00 pm
Pool Info: We do not offer a pool
Ownership: IHG
Policies / Expenses
Cancellation:
Individual Res- 24 hours prior to arrival Group- Cancellation policy on contract
Nightly Parking: $36
Total Taxes: 16.40%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 16.40%
Food and Beverage Tax: 10.50%
Audio Visual Tax: 8.00%
Parking Fee: 39.00 Per Night
Additional Person Fee: 20.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Item
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 200.00 Per Item
Meeting Power Surcharge Fee: 0.00 Per Night
Food and Beverage Service Charge: 22.00%
Audio Visual Service Charge: 22.00%
Banquet Bartender Fees: 150.00 Per Function
Chef Attendant Fees: 150.00 Per Item
Avg. Continental Breakfast Cost: 29.00 Per Person
Avg. Plated Breakfast Cost: 31.00 Per Person
Avg. Buffet Breakfast Cost: 35.00 Per Person
Avg. Plated Lunch Cost: 41.00 Per Person
Avg. Buffet Lunch Cost: 42.00 Per Person
Avg. Boxed Lunch Cost: 34.00 Per Person
Avg. Plated Dinner Cost: 56.00 Per Person
Avg. Buffet Dinner Cost: 58.00 Per Person
Morning Break Cost: 12.00 Per Person
Afternoon Break Cost: 19.00 Per Person
Banquet Gallon of Coffee: 80.00 Per Item
Banquet Soda: 5.00 Per Item
Banquet Bottled Water: 5.00 Per Item
Banquet Hosted Bar: 18.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres: 28.00 Per Person/Per Hour

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pet friendly hotel


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Terrace
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

O'Hare Airport (ORD)- 18 miles Midway Airport (MDW)- 13 miles

Local Shuttle Info: Transportation Information Chicago O’Hare International Airport – 15.5 miles Approx 35-45 minutes Approx $45.00 one-way Chicago Midway Airport – 10 miles Approx 20-30 minutes Approx $35.00 one-way Union Train Station - .5 miles Ogilvie Train Station - .4 miles Washington/Wells Orange Line - .5 miles UIC/Halsted Blue Line - .5 miles Go Airport Express 888.284.3826 shuttle@airportexpress.com

Airport Shuttle? Sorry, no airport shuttle available.

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Previously known as:
Crowne Plaza Chicago Metro, The Crowne Plaza Chicago Metro

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Meeting Rooms and Banquet Rooms at Crowne Plaza Chicago Metro Hotel

Below are the meeting, banquet, conference and event spaces at Crowne Plaza Chicago Metro Hotel.

Feel free to use the Crowne Plaza Chicago Metro Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Chicago event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Metro Ballroom 105 x 44 x 12 4620 --/350 210 140 180 135 150 35/30 420 460 --
Close This

Metro Ballroom

Lights hang 2 feet down from ceiling
Room Type:
Ballroom
Total Size:
4620 Sq. Mi
Dimensions:
105 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
19
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Section 1
52 x 44 x 12 2310 --/160 96 100 80 64 70 --/-- 190 230 --
Close This

Section 1

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
2310 Sq. Mi
Dimensions:
52 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
10
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Section 2
52 x 44 x 12 2310 --/160 96 100 80 64 70 --/-- 190 230 --
Close This

Section 2

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
2310 Sq. Mi
Dimensions:
52 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
9
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salon A
35 x 44 x 12 1540 --/120 72 70 55 45 50 --/-- 130 154 --
Close This

Salon A

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
1540 Sq. Mi
Dimensions:
35 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salon C
17 x 44 x 12 748 --/40 24 30 25 18 20 --/-- 60 75 --
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Salon C

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
748 Sq. Mi
Dimensions:
17 x 44 x 12 Ft.
Floor Level:
2
Power Outlets:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salon B
17 x 44 x 12 748 --/40 24 30 25 18 20 --/-- 60 75 --
Close This

Salon B

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
748 Sq. Mi
Dimensions:
17 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salon D
35 x 44 x 12 1540 --/120 72 70 55 45 50 --/-- 130 154 --
Close This

Salon D

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
1540 Sq. Mi
Dimensions:
35 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Metro 1/2 62 x 19 x 7 1178 --/100 60 60 50 40 40 --/-- 120 118 --
Close This

Metro 1/2

Room Type:
General Meeting Room
Total Size:
1178 Sq. Mi
Dimensions:
62 x 19 x 7 Ft.
Floor Level:
2
Power Outlets:
6
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Metro 3/4 50 x 19 x 7 950 --/70 42 40 30 25 30 --/-- 80 95 --
Close This

Metro 3/4

Metro 3/4 can be divided into (2) parts by closing a wall.
Room Type:
General Meeting Room
Total Size:
950 Sq. Mi
Dimensions:
50 x 19 x 7 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Executive Boardroom 25 x 19 x 7 475 --/-- -- -- -- -- 12 --/-- -- -- --
Close This

Executive Boardroom

Can seat up to 16 guests using alternate chairs
Room Type:
Boardroom
Total Size:
475 Sq. Mi
Dimensions:
25 x 19 x 7 Ft.
Floor Level:
2
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

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