Verified Reviews of Quality Inn Below are the verified reviews from guests that we have booked recently:
"Was Lied To"
Overall Score3.0/ 5
I asked if there was a mini fridge and pool. The front desk said yes and when I asked if the pool was open he put me on hold for about five minutes and said yes there is a pool and it's open. When we got here the pool was just being filled. I understand they are a sister property with the Best Western down the street that has a pool, but when it's hot and sunny out who wants to be in an inside pool.
31-May-2015 Verified Review
"Could Have Been A Lot Better."
Overall Score2.0/ 5
I recently got married and used your hotel for my family from out of state. I booked a block of rooms and was told they would be together which didn't happen. I had family from one side of the hotel to the other on different floors and everything else. I also stayed there and in my room there was no TV remote. I went down and asked for one at 6:30 AM and still did not have one by 7 PM. I had to go to the desk and ask again and once I got the remote, there was no back to it and the batteries kept falling out. The beds were not made and no clean towels were left. I was told that since we were extended stay they didn't do that and if we wanted more towels to come and get them. This was not what I was expecting and neither were the other 22 people that stayed there upon my recommendation for my wedding. I'm sorry to say that I do not think I'll be staying with you again or recommending you to others. This was supposed to be a happy event for me and to hear my family having issue after issue, it did not sit well with me. I was totally embarrassed about having them stay there.
02-Aug-2014 Verified Review, stayed from Fri Jul 25 to Mon Jul 28 2014 at a $65.00 group rate.
Customer Reviews of Quality Inn
Conveniently located directly off Interstate I-90 at Exit 35, the Quality Inn Syracuse has something for every traveler including Free Breakfast, Free Internet Access and Outdoor Heated Pool and Sun Deck! The Quality Inn Syracuse's distinct location puts all of Syracuse at your fingertips. Only minutes away from Syracuse University & the Carrier Dome, Lemoyne College, Syracuse Hancock International Airport, Destiny USA, Downtown, On-Center Complex, the New York State Fairgrounds and only 35 minutes from Turning Stone Casino. Quality Inn Syracuse is also within walking distance to many of the areas finest restaurants.The Quality Inn Syracuse hotel offers newly renovated rooms, free Breakfast, free Internet Access, plenty of parking, free weekday paper, 24 Hour Coffee, as well as many other comforts of home!
Details / Other Expenses
|Check In:||3:00 PM|
|Check Out:||12:00 PM|
|Year of Last Renovation:||2016|
|Corridors:||Both Interior and Exterior Hallways|
|Non Smoking Rooms:||126|
|Room Windows:||Windows Do Open|
|Meeting Rooms:||0 |
|Dist. to Food/Bars:|| On-site |
|Dist. to 24hr Restaurant:|| 2.0 Mi |
|Dist. to Nearest Gym:|| 4.0 Mi |
Seasonal Outdoor Pool with Sundeck, Open 9am-10pm
|Ownership:||Syracuse Hotel Partners, LLC| Policies / Expenses
6pm day of arrival, individual reservations
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
10 minutes for Syracuse International Airport (SYR). Aprox. $18 cab ride
Airport Shuttle? Sorry
airport shuttle available.
Complimentary, hot breakfast buffet with eggs, meat, yogurt, fruit, waffle etc.
Internet / WiFI
We offer free high speed internet connection in our entire hotel.
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Quality Inn East Syracuse