Verified Reviews of Quality Inn & Suites by The Lake Below are the verified reviews from guests that we have booked recently:
"Yucky and Disgusting"
Overall Score1.0/ 5
The carpet was so filthy with lots of cracks and holes. The shower head was filthy and in the tub you can feel a big hole underneath it. There was even a horrible smell throughout the entire room. The hotel needs a renovation so badly, it's disgusting.
06-Aug-2014 Verified Review, stayed from Tue Aug 05 to Wed Aug 06 2014
Overall Score2.0/ 5
The hotel looked nothing like the pictures. I called to check out the next day and to get a refund. I arrived to the hotel and a man who was not friendly gave me my key and told me where to go. Overall, I opened the door and the room smelled like smoke,the bed sheets were stained and the floors needed to be vacuumed. I went to the front desk and met a man named Manny. He gave me another room which was better but still not what I expected. Manny is an asset to your buisness. Manny is professional, kind and patient. The only thing I loved about the hotel was Manny's customer service. Thank you, Manny for having a heart and caring for your customers.
26-Mar-2014 Verified Review, stayed from Thu Mar 20 to Mon Mar 24 2014 at a $45.83 average nightly rate.
Customer Reviews of Quality Inn & Suites by The Lake
Brand New Quality Inn & Suites by the Lake offers 180 guestrooms and suites.Our Guest Room can consist of two Double Beds or King Beds,Hair Dryer, Refrigerator, Continental Breakfast and Free Wireless High-speed Internet. Conveniently located in the heart of Florida, nestled in a beautiful and peaceful resort area and minutes away from many prominent and popular attractions. From our rooms you can see the fireworks of Disney for example.
What you need to know
Hotel Features: The Continental Plaza Hotel Kissimmee is located just one and a half miles from the Walt Disney World Resort, making it the closest Continental Plaza location to the Disney World main gate. The Continental Plaza also runs a complimentary shuttle service that makes daily runs to area attractions. The hotel boasts an outdoor pool and a complimentary continental breakfast.
Guest Rooms: All rooms are connected by an exterior corridor. Each room contains complimentary wired high-speed internet connections and cable television. Refrigerators and cribs are available upon request. Adjoining rooms and junior suites are also available.
Nearby Attractions: In addition to having Disney World under two miles away, the hotel is also just 10 miles away from area attractions like Sea World, Universal Studios, and the Wet N Wild waterpark. A complimentary shuttle runs to Disney, Sea World, and Universal Studios. Adventurous families can enjoy the miniature golf course across the street or the boat rentals found just one mile away from the hotel. A car rental service is located on-site so families can explore the area however they choose to.
Amenities: Kids will love the arcade game room, whereas adults will appreciate the hotel gift shop and newsstand. The hotel also offers complimentary guest parking and free wireless high-speed internet in public areas. The hotel is an official Disney ticketing location, so guests can purchase their Disney tickets in the lobby. A Chinese restaurant is also located on the premises. Other nearby restaurants include Shoney's, Golden Corral, and Outback Steakhouse.
This hotel is perfect for:
• Travelers or families on a budget
• Disney-bound families
• No-frill Kissimmee visitors
Expert Tip: Buying your tickets in the lobby will save you plenty of wait time at the front gate.
Details / Other Expenses
|Check In:||3:00 pm|
|Check Out:||11:00 am|
|Year of Last Renovation:||2016|
|Corridors:||All Rooms Have Exterior Hallways|
|Non Smoking Rooms:||180|
|Room Windows:||Windows Don't Open|
|Meeting Rooms:||0 |
|Dist. to Food/Bars:|| 0.3 Mi |
|Dist. to 24hr Restaurant:|| 1.0 Mi |
|Dist. to Nearest Gym:|| 6.0 Mi |
Hotel has a heated outdoor pool open from 7:00 am - 11:00 pm.
Policies / Expenses
Cancellations for groups must be done 30 days prior to arrival.
|Typical Group Deposit:||$500|
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 7.00%|
|Occupancy Tax:|| 6.00%|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Orlando International Airport , 30 min drive around 22 miles cost will be around $65.00
Airport Shuttle? Sorry
airport shuttle available.
A hot breakfast buffet is included per guest. Breakfast cooked fresh daily includes Eggs, waffles, coffee, juice, fresh fruits, hot and cold cereals, breakfast meats and fresh pastries. Breakfast hours 6:00 am - 9:00 am in lobby area.
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.