HOLIDAY INN EXPRESS DOWNTOWN

201 East Cary St., Richmond, VA 23219 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Downtown Hotel in Richmond City County
37.54104-77.44337
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Average
3.5/ 5

Based on 175 guest reviews

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  • Free breakfast available
  • Avg. Group Discount of 13.2%!
  • Fitness center on property
  • Hotel has 100 rooms
  • Hotel has 6 floors
  • Check out time: 11:00am
  • Group booking rating of 6.4/10
  • Hotel has 2 meeting rooms

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Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Executive
Non-Smoking
Check Rates1 King Bed Executive Non-SmokingSavings
Non-Smoking
Check Rates1 King Bed Leisure
Non-Smoking
Check Rates1 King Bed Leisure Non-SmokingSavings
Non-Smoking
Check Rates2 Beds Suite
Non-Smoking
Check Rates2 Beds Suite Non-SmokingSavings
Non-Smoking
Check Rates2 Room Suite 1 King Bed
Non-Smoking
Check Rates2 Room Suite with King Bed Whirlpool Tub
Non-Smoking
Check Rates2 Room Suite with King Bed Whirlpool TubSavings
Non-Smoking
Check RatesBest Flexible Rate 1 King Bed Executive Free High Speed Wireless Internet Accessible Keeps You in To
Non-Smoking
Check RatesBest Flexible Rate 1 King Bed Leisure Browse The Web with Free High Speed Wireless Internet
Non-Smoking
Check RatesBest Flexible Rate 2 Room Suite with King Bed Whirlpool Tub Relax in Our Feature Suite The Suite Has
Non-Smoking
Check RatesBest Flexible Rate Standard Room Bed Type and Preference Cannot Be Guaranteed As It Will Be Allocate
Smoking
Check RatesBook Early N Save 1 King Bed Executive Free High Speed Wireless Internet Accessible Keeps You in Tou
Non-Smoking
Check RatesBook Early N Save 1 King Bed Leisure Browse The Web with Free High Speed Wireless Internet
Non-Smoking
Check RatesBook Early N Save 2 Room Suite with King Bed Whirlpool Tub Relax in Our Feature Suite The Suite Has
Non-Smoking
Check RatesBook Early N Save Standard Room Bed Type and Preference Cannot Be Guaranteed As It Will Be Allocated
Smoking
Check RatesDaily Parking Pkg Parking Included Each Night Booked At This Rate Great Accommadations and 1 King Be
Non-Smoking
Check RatesDaily Parking Pkg Parking Included Each Night Booked At This Rate Great Accommadations and 2 Room Su
Non-Smoking
Check RatesDaily Parking Pkg Parking Included Each Night Booked At This Rate Great Accommadations and Standard
Smoking
Check RatesExecutive 1 King Bed
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesStandard RoomSavings
Non-Smoking
Check RatesSuite 2 Beds
Non-Smoking

Local Attractions

Virginia War Memorial, American Civil War Center, Richmond Landmark Theater, Carytown, James River Park System, Shockoe Slip, Virginia Commonwealth University and the Greater Richmond Convention Center.

Verified Reviews of Holiday Inn Express Downtown

Below are the verified reviews from guests that we have booked recently:
"Great"
Overall Score5.0/ 5
Great.
(Group coordinator, booked 2 rooms), from US flag
18-Apr-2014 Verified Review, stayed from Thu Apr 10 to Fri Apr 11 2014 at a $98.00 average nightly rate.

Summary of Verified Reviews

Summary of 292 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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78
Good

Good city hotel. Good for sightseeing with nearby parking areas. Rooms are spotless with comfy beds. Fair breakfast prices. Popular among business travelers.

“Close enough to attractions” “Good night sleep”

Good Overall Ranking Top 38% in city
Excellent City Hotel Top 8% in city
Great Business Hotel Top 13% in city

Good to know

  • Expensive parking

    “Hotel parking had to pay”

  • Friendly service

    “Staff was very friendly and helpful” “Hotel staff were super helpful”

  • Spacious rooms

    “Huge room” “Large room”

  • Clean hotel facilities

    “Clean environment” “Nice clean and comfortable hotel”

Review highlights

Service

85/100
101 reviews

Efficient, friendly service with a nice reception.

“Professional staff” “Staff was very friendly and helpful” “Super friendly & efficient staff”

Location

76/100
80 reviews

Great location with excellent sightseeing. So-so car access and parking. Expensive parking.

“Within walking distance of the Coliseum” “Great shuttle service” “Parking garage which was a bonus”

Comfort

74/100
47 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“AC was cool” “Good night sleep” “Private parking garage”

Breakfast

72/100
59 reviews

Great and affordable breakfast.

“Excellent breakfast” “Breakfast was free and delicious” “Free breakfast and parking”

Value

67/100
43 reviews

Fairly good value for money. Fair breakfast prices.

“Had to pay for two nights” “Cold food included” “Good value”

Room

62/100
106 reviews

Acceptable rooms; big, clean, and with great beds. Poorly-maintained rooms with unsatisfactory bathrooms, TV's and furniture.

“Carpet seems dirty” “With bedbugs on Our pillow” “AC was cool”

Food

61/100
18 reviews

Food is fine, with excellent desserts.

“Doesn't have a restaurant” “Tasteless gravy” “Fresh fruit”

WiFi

50/100
6 reviews

Regular internet service.

“Free wifi”

Ranked top 30% by couples, with a score of 80

Good to know

  • Poor hotel buildings

    “Building is worn down” “Hallways were really hot”

  • Comfortable beds

    “Good night sleep” “Beds pretty comfortable”

  • Great reception

  • Clean rooms

    “Clean towels” “Room was clean enough”

Review highlights

Service

83/100
17 reviews

Friendly service and great reception.

“Professional staff” “Staff was very friendly and helpful” “Super friendly & efficient staff”

Comfort

77/100
11 reviews

Great sized rooms, very comfortable with wonderful beds.

“AC was cool” “Good night sleep” “Private parking garage”

Location

76/100
15 reviews

Great location with good parking availability.

“Within walking distance of the Coliseum” “Great shuttle service” “Parking garage which was a bonus”

Breakfast

69/100
7 reviews

Breakfast is average.

“Breakfast excellent” “Complimentary breakfast” “Free breakfast and parking”

Value

63/100
9 reviews

Fairly good value for money.

“Had to pay for two nights” “Hotel parking had to pay” “Cold food included”

Room

62/100
24 reviews

Acceptable rooms; big, clean, and with great beds.

“Extremely thin walls” “Carpet seems dirty” “With bedbugs on Our pillow”

Vibe

40/100
5 reviews

Poor vibe.

“Hallways were really hot” “Rooms still look dated” “Strange design”

Ranked top 47% by families, with a score of 76

Good to know

  • Friendly service

    “Staff was very friendly and helpful” “Hotel staff were super helpful”

  • Tasty breakfast

    “Excellent breakfast” “Breakfast was free and delicious”

  • Rather comfortable

    “AC was cool” “Good night sleep”

  • Fantastic service

    “Professional staff” “Staff was very friendly and helpful”

Review highlights

Service

85/100
11 reviews

Friendly service.

“Professional staff” “Staff was very friendly and helpful” “Super friendly & efficient staff”

Location

78/100
7 reviews

Great location.

“Within walking distance of the Coliseum” “Great shuttle service” “Parking garage which was a bonus”

Breakfast

71/100
8 reviews

Tasty breakfast.

“Excellent breakfast” “Breakfast was free and delicious” “Free breakfast and parking”

Comfort

70/100
6 reviews

Rather comfortable.

“AC was cool” “Good night sleep” “Private parking garage”

Room

62/100
12 reviews

Room is all right.

“Carpet seems dirty” “With bedbugs on Our pillow” “AC was cool”

Vibe

31/100
3 reviews

Poor vibe.

“Hallways were really hot” “Rooms still look dated” “Strange design”

Ranked top 41% by business travelers, with a score of 78

Good to know

  • Tasty breakfast

    “Excellent breakfast” “Breakfast was free and delicious”

  • Friendly service

    “Staff was very friendly and helpful” “Hotel staff were super helpful”

  • Fantastic service

    “Professional staff” “Staff was very friendly and helpful”

  • Great location

    “Within walking distance of the Coliseum” “Great shuttle service”

Review highlights

Service

86/100
8 reviews

Friendly service.

“Professional staff” “Staff was very friendly and helpful” “Super friendly & efficient staff”

Cleanliness

79/100
6 reviews

Clean.

“Clean environment” “Clean towels” “Clean Room”

Location

75/100
7 reviews

Great location with good parking availability.

“Within walking distance of the Coliseum” “Great shuttle service” “Parking garage which was a bonus”

Breakfast

74/100
7 reviews

Tasty breakfast.

“Excellent breakfast” “Breakfast was free and delicious” “Free breakfast and parking”

Value

66/100
4 reviews

Fairly good value for money.

“Rates were competitive” “Had to pay for two nights” “Cold food included”

Room

64/100
6 reviews

Room is all right.

“Extremely thin walls” “Carpet seems dirty” “With bedbugs on Our pillow”

Ranked top 30% by solo travelers, with a score of 81

Good to know

  • Rather comfortable

    “AC was cool” “Good night sleep”

  • Great location

    “Within walking distance of the Coliseum” “Great shuttle service”

  • Fantastic service

    “Professional staff” “Staff was very friendly and helpful”

Review highlights

Service

83/100
6 reviews

Fantastic service.

“Professional staff” “Staff was very friendly and helpful” “Super friendly & efficient staff”

Location

78/100
7 reviews

Great location.

“Within walking distance of the Coliseum” “Great shuttle service” “Parking garage which was a bonus”

Comfort

76/100
4 reviews

Rather comfortable.

“AC was cool” “Good night sleep” “Private parking garage”

Room

61/100
6 reviews

Room is all right.

“Carpet seems dirty” “With bedbugs on Our pillow” “AC was cool”

Good to know

  • Friendly service

    “Staff was very friendly and helpful” “Hotel staff were super helpful”

  • Spacious rooms

    “Huge room” “Large room”

  • Clean hotel facilities

    “Clean environment” “Nice clean and comfortable hotel”

  • Clean rooms

    “Clean towels” “Room was clean enough”

Review highlights

Service

85/100
99 reviews

Efficient, friendly service with a nice reception.

“Professional staff” “Staff was very friendly and helpful” “Super friendly & efficient staff”

Location

76/100
77 reviews

Great location with excellent sightseeing. So-so car access and parking. Standard parking prices.

“Within walking distance of the Coliseum” “Great shuttle service” “Parking garage which was a bonus”

Breakfast

74/100
57 reviews

Great and affordable breakfast.

“Excellent breakfast” “Breakfast was free and delicious” “Free breakfast and parking”

Room

62/100
101 reviews

Acceptable rooms; big, clean, and with great beds. Rooms needing maintenance, with bad bathrooms and TV's.

“Carpet seems dirty” “With bedbugs on Our pillow” “AC was cool”

WiFi

44/100
5 reviews

Bad internet service.

Ranked top 33% by couples, with a score of 80

Good to know

  • Poor hotel buildings

    “Building is worn down” “Hallways were really hot”

  • Comfortable beds

    “Good night sleep” “Beds pretty comfortable”

  • Great reception

  • Clean rooms

    “Clean towels” “Room was clean enough”

Review highlights

Service

83/100
16 reviews

Friendly service and great reception.

“Professional staff” “Staff was very friendly and helpful” “Super friendly & efficient staff”

Comfort

76/100
10 reviews

Great sized rooms, very comfortable with wonderful beds.

“AC was cool” “Good night sleep” “Private parking garage”

Location

75/100
13 reviews

Great location with good parking availability.

“Within walking distance of the Coliseum” “Great shuttle service” “Parking garage which was a bonus”

Breakfast

69/100
7 reviews

Breakfast is average.

“Mediocre eggs” “Free breakfast” “Free breakfast and parking”

Value

64/100
7 reviews

Fairly good value for money.

“Reasonable charge” “Had to pay for two nights” “Parking garage which was a bonus”

Room

62/100
21 reviews

Acceptable rooms; big, clean, and with great beds.

“Carpet seems dirty” “With bedbugs on Our pillow” “AC was cool”

Vibe

40/100
5 reviews

Poor vibe.

“Hallways were really hot” “Rooms still look dated” “Strange design”

Ranked top 41% by families, with a score of 79

Good to know

  • Friendly service

    “Staff was very friendly and helpful” “Hotel staff were super helpful”

  • Tasty breakfast

    “Excellent breakfast” “Breakfast was free and delicious”

  • Fantastic service

    “Professional staff” “Staff was very friendly and helpful”

  • Great location

    “Within walking distance of the Coliseum” “Great shuttle service”

Review highlights

Service

85/100
10 reviews

Friendly service.

“Professional staff” “Staff was very friendly and helpful” “Super friendly & efficient staff”

Location

79/100
6 reviews

Great location.

“Within walking distance of the Coliseum” “Great shuttle service” “Parking garage which was a bonus”

Breakfast

71/100
8 reviews

Tasty breakfast.

“Excellent breakfast” “Breakfast was free and delicious” “Free breakfast and parking”

Comfort

70/100
6 reviews

Rather comfortable.

“AC was cool” “Good night sleep” “Private parking garage”

Room

62/100
12 reviews

Room is all right.

“Extremely thin walls” “Carpet seems dirty” “With bedbugs on Our pillow”

Vibe

31/100
3 reviews

Poor vibe.

“Hallways were really hot” “Rooms still look dated” “Strange design”

Ranked top 51% by business travelers, with a score of 76

Good to know

  • Tasty breakfast

    “Excellent breakfast” “Breakfast was free and delicious”

  • Friendly service

    “Staff was very friendly and helpful” “Hotel staff were super helpful”

  • Great location

    “Within walking distance of the Coliseum” “Great shuttle service”

  • Fantastic service

    “Professional staff” “Staff was very friendly and helpful”

Review highlights

Service

86/100
8 reviews

Friendly service.

“Professional staff” “Staff was very friendly and helpful” “Super friendly & efficient staff”

Cleanliness

79/100
6 reviews

Clean.

“Clean environment” “Clean towels” “Clean Room”

Breakfast

76/100
6 reviews

Tasty breakfast.

“Excellent breakfast” “Breakfast was free and delicious” “Free breakfast and parking”

Location

75/100
7 reviews

Great location with good parking availability.

“Within walking distance of the Coliseum” “Great shuttle service” “Parking garage which was a bonus”

Value

66/100
4 reviews

Fairly good value for money.

“Reasonable charge” “Had to pay for two nights” “Parking garage which was a bonus”

Room

64/100
6 reviews

Room is all right.

“Carpet seems dirty” “With bedbugs on Our pillow” “AC was cool”

Ranked top 43% by solo travelers, with a score of 79

Good to know

  • Great location

    “Within walking distance of the Coliseum” “Great shuttle service”

  • Fantastic service

    “Professional staff” “Staff was very friendly and helpful”

Review highlights

Service

83/100
6 reviews

Fantastic service.

“Professional staff” “Staff was very friendly and helpful” “Super friendly & efficient staff”

Location

78/100
7 reviews

Great location.

“Within walking distance of the Coliseum” “Great shuttle service” “Parking garage which was a bonus”

Comfort

76/100
4 reviews

Rather comfortable.

“AC was cool” “Good night sleep” “Private parking garage”

Room

61/100
6 reviews

Room is all right.

“Extremely thin walls” “Carpet seems dirty” “With bedbugs on Our pillow”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Express Downtown

3.5 out of 5.Based on 175 guest reviews, Average

Property Description

The Holiday Inn Express is Located in the heart of historic Richmond’s River District. This Hotel is ideal for business and leisure travelers along with conventioneers attending conferences in the Richmond downtown area. The hotel is just a short walk from many popular attractions, including the Virginia War Memorial, Richmond’s Landmark Theater, the Richmond Coliseum and the Greater Richmond Convention Center along with the Virginia Commonwealth University. Richmond International Raceway, the University of Richmond, the Virginia Museum of Fine Arts and Philip Morris USA are less than ten miles away. Corporations like Dominion Resources, Inc., Ethyl Corporation, Mead Westvaco, the Court of Appeals of Virginia and the State Capitol Building are all within walking distance of the hotel. For your convenience, the Richmond International Airport is only seven miles east of the city.Guests will enjoy browsing the shops and visiting the many fine restaurants and nights spots located in historic Shockoe Bottom and Shockoe Slip just ten blocks away. There are also several restaurants within four blocks of this Richmond hotel.For outdoor recreational activities, the James River State Park offers canoeing, kayaking, canal rides, fishing, boating, hiking and swimming. Brown’s Island hosts many free outdoor musical events during the summer months.

Details / Other Expenses

Check In:3:00pm
Check Out:11:00am
Year of Last Renovation:2007
Floors:6
Rooms:100
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:95
Handicap Rooms:5
Suites:20
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:2 View Spaces
Meeting Space:1500 sq. feet
Banquet Space:Holds 80 people
Dist. to Food/Bars:0.3 Mi
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:0.3 Mi
Policies / Expenses
Cancellation:
24 hours prior to arrival
Nightly Parking:$10
Typical Group Deposit:50%
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 5.00%
Occupancy Tax: 8.00%
Audio Visual Tax: 5.00%

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Voicemail

Airport & Shuttle Information

Richmond International AirportLess than 10 milesNo Shuttle ServiceOne way cab approximately $16.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Hot Breakfast is Complimentary. It includes pancakes, scrambled eggs, sausage or bacon and all continental items.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Previously known as:
Holiday Inn Express Richmond Downtown

Seasonality and Projections at Holiday Inn Express Downtown

Rate fluctuations of Holiday Inn Express Downtown

The graph above is fluctuations of room rates for both group quotes and the lowest online individual prices our system could find at the time the group offer was entered. The lowest group or meeting displayed is 18.7% in the month of July 2014 and the highest average individual rate is $158 in the month of September 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express Downtown in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Holiday Inn Express Downtown

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express Downtown.

Feel free to use the Holiday Inn Express Downtown meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Richmond event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Capital Room64 x 24 x 101536100/--60754545----/--150150--
Close This

Capital Room

Room Type:
General Meeting Room
Total Size:
1536 Sq. Feet
Dimensions:
64 x 24 x 10 Ft.
Floor Level:
1
Power Outlets:
10
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$700.00 USD
Full Day Rental:
$700.00 USD
Evening Rental:
$700.00 USD
24 Hr. Hold Rental:
$1000.00 USD

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