Overall Score1.0/ 5
If I wasn't so desperate to put my son up somewhere, anywhere, as he awaited the availability of his new apartment, I would have yanked him out of there. He said that as he checked in, a man was leaving due to some problems. When my son arrived, they gave him the room the other man refused. The man even made a comment that they were putting him into the room he just refused to stay in. My son was in the dark about why he refused the room. The room smelled of urine and was filthy. He said that the carpet and upholstered chair were wet to the touch. He said there was what looked like feces smeared on the wall. I understand that there is a policy to allow animals in the rooms. Maybe that is the problem. But I think they took advantage of a younger customer and gave him a room that I would have refused. I had reserved the room from out of town and paid in full. The receipt said no refunds, so my son took the room without complaint. He complained to me, though. It was pitiful.
21-Jul-2014 Verified Review