BEST WESTERN PLUS GRAND CASTLE INN & SUITES

3825 28th St. Sw, Grandville, MI 49418 United States (USA)
View Map Reservations: 1-800-881-1523
2.5 Star Highway Hotel in Kent County
42.91365-85.75926
Check availability
Very Good
4.0/5

Based on 23 guest reviews

Show Guest Reviews
  • With an indoor pool!
  • Free breakfast
  • Avg. Group Discount of 11.4%!
  • 80 rooms in hotel
  • Hotel has 3 floors
  • Check-out time: 11:00
  • Groups/Meetings rating of 10.0/10

Check Current Prices






Room Types

Check Rates1 King Bed Suite
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2305500
Non-Smoking
Check Rates2305514
Non-Smoking
Check RatesAccessible 1 King
Non-Smoking
Check RatesExecutive Suite 1 King Bed Jetted Tub 1 King Bed
Non-Smoking
Check RatesKing Mobility Accessible
Non-Smoking
Check RatesKing Suite Accessible with Bathtub
Non-Smoking
Check RatesKing Suite Accessible with Roll in Shower
Non-Smoking
Check RatesKing Suite with Jacuzzi Whirlpool
Non-Smoking
Check RatesStandard Room 2 Queen Beds Microwave 2 Queen Beds
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 1 King Bed Executive Room
Non-Smoking
Check RatesSuite 1 King Bed Microwave 1 King Bed
Non-Smoking
Check RatesSuite 1 Queen Bed with Sofa Bed Accessible (with Sofabed) 1 Queen and 1 Sofa Bed
Non-Smoking
Check RatesSuite 1 Queen Bed with Sofa Bed Accessible Bathtub (with Sofabed) 1 Queen and 1 Sofa Bed
Non-Smoking

Local Attractions

Rivertown Crossing Mall(2.5 Miles Away), Rogers Plaza(4 Miles), Grand Valley stata University ( 9 Miles), Frederick Meijer Garden(10 Miles), Grand Rapids Art Musium(5 Miles), Van Andel Arena(5 Miles), GD Rapids Down Town 9 6 miles), Gerald R.Ford Musium(6 Miles)The Meadow Golf Course(10 Miles)Gerald R. Ford Int'l Airport(13 Miles)

Verified Reviews of Best Western Plus Grand Castle Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Seriously unorganized and disappointing"
Overall Score1.0/ 5
My husband and I booked a block of rooms in February for our wedding in September. We were supposed to have a special rate because of this and had a contract specifying this. When we tried to book a room for the night before and night of the wedding, nobody seemed to be able to find our reserved block. I was told that if I had a contract they would have to honor it, but that I would need to call back to speak to management at another time. After back and forth phone calls for about a week, we assumed that everything was set. When we got to the hotel the night before the wedding, the room for the bridesmaids was set, but they had no record of my husband's reservation. He had to sit in the lobby for almost an hour, even though he had a confirmation number, until finally a family member came down and paid for any room to just get him out of the lobby. Although we were frustrated with the whole ordeal, it was even more frustrating to look at my bank account and find that we were overcharged by over $100 between the two nights. The hotel is nice and updated, but I would go anywhere else to avoid all the hassle and unorganization.
(Group coordinator, booked 15 rooms), from US flag
02-Sep-2018 Verified Review, stayed from Sat Sep 01 to Sun Sep 02 2018 at a $119.00 group rate.
"Great Very Nice!"
Overall Score5.0/ 5
Happy with the accommodations, great stay.
(Group coordinator, booked 10 rooms), from US flag
09-Apr-2018 Verified Review, stayed from Fri Apr 06 to Sat Apr 07 2018 at a $99.95 group rate (7% discount).
"Very Professional Setting yet Casual!"
Overall Score5.0/ 5
The hotel staff accommodated our 11 12 year old soccer teams in for a tournament. We experienced no issues and have no complaints. Everything was clean and organized. Easy access to the highway and very close to restaurants and grocery stores.
(Meeting planner, booked 22 rooms), from US flag
19-Mar-2018 Verified Review, stayed from Fri Mar 16 to Sun Mar 18 2018 at a $103.00 group rate (23% discount).
"Comfortable Stay, Really Nice Looking Hotel!"
Overall Score4.0/ 5
The hotel does look very new, everything looks great. Rooms were large, beds very comfortable, our stay was nice and quiet. Breakfast was good, we did not make use of the pool, etc due to time limitations on our end but everything looked fantastic.
(Group coordinator, booked 15 rooms), from CA flag
29-Jan-2018 Verified Review, stayed from Sat Jan 27 to Sun Jan 28 2018 at a $89.00 group rate.
"Hotel was Very Clean and Staff was Very Helpful!"
Overall Score4.0/ 5
Hotel was great, we had a very positive experience. The rooms and lobby were immaculate and we would stay again.
(Group coordinator, booked 10 rooms), from US flag
22-Jan-2018 Verified Review, stayed from Thu Jan 18 to Sun Jan 21 2018 at a $91.00 group rate (9% discount).
"Hotel was Very Clean and Staff was Very Helpful!"
Overall Score4.0/ 5
Hotel was great, we had a very positive experience. The rooms and lobby were immaculate and we would stay again.
(Group coordinator, booked 10 rooms), from US flag
22-Jan-2018 Verified Review, stayed from Thu Jan 18 to Sun Jan 21 2018 at a $91.00 group rate (9% discount).

Customer Reviews of Best Western Plus Grand Castle Inn & Suites

4.0 out of 5. Based on 23 guest reviews, Very Good

Property Description

The newly opened Best Western Plus® Grand Castle Inn & Suites is conveniently located off I-196 and minutes from Downtown Grand Rapids. With a complimentary full hot breakfast, free Wi-Fi, an indoor heated pool and whirlpool, you will feel refreshed with our modern amenities.Located close to Grand Valley State University, DeVos Place Convention Center, Van Andel Arena, and all that Grand Rapids has to offer!

Details / Other Expenses

Check In:03:00
Check Out:11:00
Year of Last Renovation:2017
Floors:3
Rooms:80
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:80
Handicap Rooms:5
Suites:48
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:1 View Spaces
Dist. to Food/Bars: 0.5 Mi
Dist. to 24hr Restaurant: 2.0 Mi
Dist. to Nearest Gym: 2.0 Mi
FEMA Approved:Yes
Pool Info:
The pool is open 6:00 am to 10:00 pm daily.
Policies / Expenses
Cancellation:
24 hour prior of arrival for individual reservation or contact hotel for group reservation.A valid credit card with proper identification must be provided at the time of check in and will be charged for incidentals.
Nightly Parking:0.0
Typical Group Deposit:25%
Total Taxes:15.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night (deposit)
Meeting Wireless Internet Fee: 0.00 Per Day

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Fax available
  • Hairdryer available
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Refrigerator
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Voicemail

Airport & Shuttle Information

We are just 13 miles away from Gerald R.Ford International Airport.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast is included.

Parking Info

Parking is included.

Internet / WiFI

Free of charge

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available

The Best Western Plus highlights above are subject to change without notice.

Hotel Rate Trends at Best Western Plus Grand Castle Inn & Suites

Rate fluctuations of Best Western Plus Grand Castle Inn & Suites

The graph above is averages of room rates for both group/meeting quotes and the lowest online individual rates our rate checker could find at the time the group bid was entered. The most competitive group deal shown is 20.3% in January 2019 and the highest average individual rate is $148 in the month of June 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Grand Castle Inn & Suites in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Best Western Plus Grand Castle Inn & Suites

Below are the meeting, banquet, conference and event spaces at Best Western Plus Grand Castle Inn & Suites.

Feel free to use the Best Western Plus Grand Castle Inn & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Grandville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Conference Room 48 x 25 x 8 120064/--4048484448--/--64----
Close This

Conference Room

The Conference room space is 25' X 48' plus Lobby Area 13'X 22'with main entrance from the parking(Free). Hotel provides Chairs, Rectangular 8' or Round 5' tables,Podium with Sound system, 8' Screen, White Board, Wireless and Wired Internet.No restriction for caterors ( Cleaning Fee deposit required) Non Smoking & Non Alcohol Space.Conference sapce business hour between from 6am to 9pm.
Room Type:
General Meeting Room
Total Size:
1200 Sq. Mi
Dimensions:
48 x 25 x 8 Ft.
Floor Level:
Ground Level
Power Outlets:
10
Columns:
0
Windows:
3
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Conference Room Meeting Space Thumbnail 1
Conference Room Meeting Space Thumbnail 2
Photo of Conference Room

Testimonials: Why use Hotel Planner?

Testimonials icon
"Everything went very well. I really appreciated the service I received from your company. I have already shared your website with other teachers at school. It was easy, informative, and the communications and service were excellent!" S.M. - Milwaukee, WI

Find out more Check Rates