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Average
3.0/5
Based on 346 guest reviews
- Free comp. breakfast
- The Avg. Group Saves 20.2%!
- Access to gym on-site
- Hotel has 93 rooms
- 3 floors in property
- 18 suites in property
- Check in time: 3:00pm
- Groups & Meetings rating of 10.0/10
- Hotel has 2 meeting rooms
Standard prices by room type for the next 60 days
Room types
Check rates1 King Bed Full Breakfast Non-Smoking Free WiFi Sofa Bed Microwave, Refrigerator
Non-smoking
Check rates1 King Bed Full Breakfast Non-Smoking Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-smoking
Check ratesAAA CAA Rate 1 King Bed Full Breakfast Free WiFi Sofa Bed Microwave, Refrigerator
Non-smoking
Check ratesAAA CAA Rate 1 King Bed Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-smoking
Check ratesGovt Military Rate Show Gov ID At Check in 1 King Bed Full Breakfast Free WiFi Sofa Bed Microwave, R
Non-smoking
Check ratesGovt Military Rate Show Gov ID At Check in 1 King Bed Full Breakfast Free WiFi, Microwave, Refrigera
Non-smoking
Check ratesGovt Military Rate Show Gov ID At Check in 1 King Bed Full Breakfast Non-Smoking Free WiFi, Microwav
Non-smoking
Check ratesGovt Military Rate Show Gov ID At Check in Accessible 1 King Full Breakfast Accessible
Non-smoking
Local attractions
Convention center 6 miles, Speedway 20 miles, Merchandise Mart (The Park Expo Center)/Bojangles Arena/ Ovens Auditorium all 4 miles, Uptown Charlotte 7 miles, Carowinds 20 minutes, Concord Mills Mall about 20 minutes, Speedway about 30 minutes.
Map Location of Best Western Plus Charlotte/Matthews Hotel
Verified reviews of Best Western Plus Charlotte / Matthews Hotel
Below are the verified reviews from guests that we have booked in recently: "Our room was comfortable, clean and the staff was very professional, friendly and polite! "
Overall score3.0/ 5
Our room was comfortable, clean and the staff was very professional, friendly and polite!
Thomas K. (Individual traveller, booked 1 room), from 
28-Jul-2023 Verified review, stayed from Sun Jul 23 to Mon Jul 24 2023 at a $114.99 average nightly rate. 
Property description
At BEST WESTERN Charlotte, our location is a big draw for many guests, since we're just seven miles from uptown Charlotte and within close proximity to Matthews, NC. A great price is complemented with fantastic amenities in each room, like 42-inch flat screen TVs, refrigerators and microwaves. Charlotte hotels are known for southern hospitality, but we take it a step beyond here. From the moment you arrive, you'll be treated like family. Located in Crown Point Business Park, our Charlotte hotel is a favorite for business travelers and vacationers alike, and our staff knows how important a warm welcome is.The Blumenthal Performing Arts Center is nearby, and many of our Charlotte hotel guests are in town for a special event. The Lowes Motor Speedway is also popular, especially for guests who want a little adrenaline rush while on vacation. From the Time Warner Cable Arena to Carowinds Amusement Park, the options in Charlotte are nearly endless, and our staff members are happy to provide tips and recommendations to help make your stay even better.Our Matthews hotel is close to many restaurants, so a great meal is never far away. Try the local cuisine and southern favorites at fine dining establishments or mom and pop diners. Shopping, sightseeing, and tours are all just moments away. At our Charlotte hotel, you'll be close to all the top attractions but far enough away from the center of downtown to avoid the hustle and bustle.If you're here on business, it's a breeze to take care of your work in open, comfortable rooms. Within a close proximity to several corporate parks, visitors to companies like Family Dollar, Windstream Communications and Harris Teeter all stay at our Charlotte hotel on a regular basis. Cool, quiet guest rooms are a must whether you're here for business or leisure, and we understand that. At our property, we always go the extra mile for you.Reserve your next stay Charlotte stay at BEST WESTERN PLUS Charlotte/Matthews Hotel!
Details / Other expenses
| Check-in: | 3:00pm |
| Check-out: | 11:00am |
| Year of last renovation: | 2006 |
| Floors: | 3 |
| Rooms: | 93 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 93 |
| Rooms with disabled access: | 6 |
| Suites: | 18 |
| Room windows: | Windows don't open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 2 View spaces |
| Meeting space: | 552 sq. feet |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | 2.0 Miles |
| Dist. to the nearest gym: | On-site |
| Federal Emergency Management Agency (FEMA) approved: | Yes |
| Ownership: | Nisar Gill |
Policies / Expenses
| Cancellation: Cancel policy is 4pm day of arrival for individual reservations... cancel policy for groups is based on event and room allotmentcancellation policy may vary during special events | |
| Nightly parking: | 0 |
| Typical group deposit: | 100% |
| Total taxes: | 15.25% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| State Tax: | 8.25% |
| Occupancy Tax: | 7.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- Bus parking
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Laundry valet service
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- TV room
- Voicemail
Airport & shuttle information
Charlotte Douglas International Airport (CLT) is 15 miles away, no shuttle local cab service available
Local shuttle info: Yellow CabDiamond CabUberLyftMasters Transportation
Breakfast information
Complimentary hot breakfast served daily 6 AM - 9 AM including make-your-own waffles, scrambled eggs, bacon, cereal, assorted pastries and breads, coffee, juice and milk.
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry but pets are not allowed.Parking information
Complimentary self-parking for all guests with ample space for motor coach bus or oversize vehicles.
Internet/Wi-Fi
Complimentary High-Speed Wifi for all guests.
Cleaning policies
Best Western We Care Clean
About Best Western Plus
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
- Fitness room, laundry room, and business center also available
- FREE high-speed internet, local calls, and long distance access
- Breakfast is available
- For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Seasonality and Projections at Best Western Plus Charlotte/Matthews Hotel
The graph above is fluctuations of room rates for both our group rates and the lowest online individual prices we could find at the time the group/meeting offer was placed. The best group/meeting rate displayed is 29.2% in the month of January 2024 and the highest average individual rate is $119 in the month of February 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Charlotte/Matthews Hotel in a month when rates are lower.
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Meeting rooms and event rooms at Best Western Plus Charlotte/Matthews Hotel
Below are the meeting, conference and event spaces at Best Western Plus Charlotte/Matthews Hotel.
Feel free to use the Best Western Plus Charlotte/Matthews Hotel meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Charlotte event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Feet) | Size (sq ft) | Event 5'/6  | Crescent | Classroom | Hollow Square  | U-shape | Boardroom | Convention 8'/10'  | Theatre | Reception | Regist. desk  |
| Crown Point Meeting Room | 24 x 23 x 20 | 552 | --/-- | 32 | 24 | 24 | 24 | 18 | --/-- | -- | 40 | 40 |
Close this Crown Point Meeting RoomRoom type: General Meeting Room Total size: 552 Sq. Miles Dimensions: 24 x 23 x 20 Ft Floor level: 1 Power outlets: 4 Columns: 0 Windows: 2 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
 | ||||||||||||
| Accommodates up to 35 | 0 x 25 x 12 | 0 | --/-- | -- | -- | -- | -- | -- | --/-- | 35 | -- | -- |
Close this Accommodates up to 35Room type: General Meeting Room Total size: 0 Sq. Miles Dimensions: 0 x 25 x 12 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
Planning an event? Charlotte Hotel RFP request for proposal | Find meeting space | Meeting space calculator
FAQs about Best Western Plus Charlotte / Matthews Hotel
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Plus Charlotte / Matthews Hotel have?
There are 93 sleeping rooms in the hotel.
Is there any meeting space at Best Western Plus Charlotte / Matthews Hotel?
Yes, they have 2 meeting rooms that can support various table layouts.
What kind of breakfast is at Best Western Plus Charlotte / Matthews Hotel?
Complimentary hot breakfast served daily 6 AM - 9 AM including make-your-own waffles, scrambled eggs, bacon, cereal, assorted pastries and breads, coffee, juice and milk.
What parking is available at Best Western Plus Charlotte / Matthews Hotel?
Complimentary self-parking for all guests with ample space for motor coach bus or oversize vehicles.
How much does internet cost?
Complimentary High-Speed Wifi for all guests.
Can I get a AAA rate at Best Western Plus Charlotte / Matthews Hotel?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Full Breakfast Free WiFi Sofa Bed Microwave, Refrigerator
Can I get a Senior or AARP rate at Best Western Plus Charlotte / Matthews Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi Sofa Bed Microwave, R
Is there a gym at Best Western Plus Charlotte / Matthews Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
"Your service is awesome! It is really hard to book several rooms in the same hotel and get a deal. This was an awesome experience as I got to choose who I wanted to respond to." S.B. - Buffalo, NY
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