QUALITY INN

1150 Riverdale St., West Springfield, MA 01089 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Suburban Hotel in Hampden County
42.13775 -72.62601
Check availability
Poor
2.5/ 5

Based on 84 guest reviews

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  • We have an outdoor pool ready for use
  • Free breakfast available
  • Avg. Group Discount of 21.6%!
  • Fitness center on property
  • Hotel has 114 rooms
  • Check out time: 11:00
  • Groups & Meetings rating of 10.0/10
  • Hotel has 2 meeting rooms

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Include Discounts:

Room Types

Check Rates1 King Bed Coffee Maker in Room Pet Friendly Room Free High Speed Wireless
Non-Smoking
Check Rates1 King Bed Non-Smoking Building Flatscreen Plasma TV Shower Only
Non-Smoking
Check Rates1 King Coffee Maker in Room Pet Friendly Room Free High Speed Wireless
Non-Smoking
Check Rates1 King Non-Smoking Building Flatscreen Plasma TV Shower Only
Non-Smoking
Check Rates1 Queen Bed Free High Speed Wireless Coffee Maker in Room Hair Dryer
Non-Smoking
Check Rates1 Queen Free High Speed Wireless Coffee Maker in Room Hair Dryer
Non-Smoking
Check Rates2 Double Beds Standard Room Radio Alarm Clock Microwave Refrigerator
Non-Smoking
Check Rates2 Double Beds Standard Room Radio Alarm Clock Microwave Refrigerator Poolside Room
Non-Smoking
Check Rates2 Queen Accessible Free High Speed Wireless Coffee Maker in Room Hair Dryer
Non-Smoking
Check Rates2 Queen Beds Coffee Maker in Room Larger Unit Free High Speed Wireless
Non-Smoking
Check Rates2 Queen Beds Coffee Maker in Room Microwave Refrigerator Iron and Ironing Board
Non-Smoking
Check Rates2 Queen Coffee Maker in Room Larger Unit Free High Speed Wireless Table and Chairs
Non-Smoking
Check Rates2 Queen Coffee Maker in Room Microwave Refrigerator Iron and Ironing Board 1st Floor
Non-Smoking
Check RatesDouble Room
Non-Smoking
Check RatesRoom 1 King Bed
Non-Smoking
Check RatesRoom 2 Queen Beds
Non-Smoking
Check RatesStandard Room 1 King Bed
Non-Smoking
Check RatesStandard Room 1 Queen Bed
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Six Flag NE 6mi, Basketball Hall of Fame 5mi, Eastern States Expo 5mi, Forest Park Zoo 13mi, Yankee Candle Factory 25mi, Butterfly Conservatory, 25mi, Foxwoods/Mohegan Sun Casinos 60miles/holyoke mall 2 miles.

Verified Reviews of Quality Inn

Below are the verified reviews from guests that we have booked recently:
"Great place to stay."
Overall Score5.0/ 5
My family and I stayed at this hotel because we were attending a wedding. We traveled from Virginia to Massachusetts and called ahead to let them know that we would be arriving later than we had initially told them. The staff was very understanding. When we arrived after almost 11 hours, we were all tired. The staff had everything ready for us and assisted us swiftly so we could get some rest. The beds were comfortable and the rooms were clean. The staff including housekeeping was great and helpful. They made us feel welcome and at home. It was an amazing time and we would stay there again.
(Group coordinator, booked 15 rooms), from US flag
11-Aug-2014 Verified Review, stayed from Fri Aug 08 to Sun Aug 10 2014 at a $96.00 group rate (20% discount).

Customer Reviews of Quality Inn

2.5 out of 5.Based on 84 guest reviews, Poor

Property Description

Centrally and conveniently located in the Pioneer Valley. 114 rooms and newly renovated hotel with full service restaurant, the Quality Inn offers comfortable stay and 100% satisfaction guarantee. Features include out-door pool(Seasonal) and free wireless high-speed internet in both rooms and public facilities, free deluxe continental breakfast, 24HR Fitness Center,guest laundry facility and meeting/banquet facility. All rooms include in-room coffee maker, Fridge- microwave, hair dryer, iron & iron board, Directions: I-91 exit 13B; I-90 exit 4 to Rte 5 South, 2 miles on right.

Details / Other Expenses

Check In:3:00
Check Out:11:00
Year of Last Renovation:2013
Floors:5
Rooms:114
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:100
Handicap Rooms:
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:2 View Spaces
Meeting Space:900 sq. feet
Banquet Space:Holds 75 people
Dist. to Food/Bars:On-site
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:11:00am-10:00pm
Policies / Expenses
Cancellation:
Individual - 6pm cxl/ Group - ask for details
Nightly Parking:$0.0
Typical Group Deposit:25%
Total Taxes:12.45%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Parking Fee: 0.00 Per Night
Meeting Wireless Internet Fee: 0.00 Per Day

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Hotel allowed minimum of 2 pets per room, not more then 85 lbs each. Hotel charge $25 for pet weigh less then 30 lbs and over 30 lbs its $35 for the entire stay of 7 days or less.


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free Showtime
  • Voicemail

Airport & Shuttle Information

Bradley international Airport - 20 milesShuttle service available (call for fees)

Airport Shuttle? Sorry, no airport shuttle available.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Seasonality and Projections at Quality Inn

Rate fluctuations of Quality Inn

The graph above is fluctuations of room rates for both our group quotes and the lowest online individual prices we could find at the time the group/meeting offer was entered. The best group or meeting displayed is 25.9% in the month of April 2015 and the highest average individual rate is $149 in the month of November 2013. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Quality Inn

Below are the meeting, banquet, conference and event spaces at Quality Inn.

Feel free to use the Quality Inn meeting space capacities chart below to help in your event planning. Hotel Planner specializes in West Springfield event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Holyoke Room16 x 24 x 11384--/202225151515--/--30----
Close This

Holyoke Room

Room Type:
General Meeting Room
Total Size:
384 Sq. Feet
Dimensions:
16 x 24 x 11 Ft.
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System

Testimonials: Why use Hotel Planner?

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"I can't say enough about your event planning service. You have a client for life. We will definitely use you next year for our annual 46th reunion in 2010. We don't know where the destination will be as of this writing, but we know who will be our planner! Thank you so much again for your excellent and professional service. I would be happy to fill out any type of evaluation or recommendation of your service. Just let me know." D.S. - Orlando, FL

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