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Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5
Based on 488 guest reviews
- Includes an outdoor pool
- Hotel has 76 rooms
- Check in time: 11:00
- Check out time: 11:00am
- Group friendly rating of 5.5/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed Accessible Roll in Shower Visual Doorbell Alert Visual Fire
Smoking Non-Smoking
Check RatesAAA Rate - 1 King Bed Accessible Roll in Shower Visual Doorbell Alert Visual Fire
Smoking Non-Smoking
Check RatesAAA Rate - 2 Queen Beds Microwave, Refrigerator HBO Table and Chairs Phone
Smoking Non-Smoking
Check RatesGovt Military Rate 1 King Bed 1 Room Suite Sofa Bed 1 Person 37 Inch LCD Plasma TV High
Smoking
Check RatesGovt Military Rate 1 King Bed Accessible Roll in Shower Visual Doorbell Alert Visual Fire
Smoking Non-Smoking
Check RatesGovt Military Rate 1 King Bed Microwave, Refrigerator HBO Desk in Room Phone Local
Smoking
Check RatesGovt Military Rate 1 King Bed Suite 1 Room Suite Sofa Bed 37 Inch LCD Plasma TV High
Non-Smoking
Check RatesGovt Military Rate 2 Queen Beds Microwave, Refrigerator HBO Table and Chairs Phone
Smoking Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed 1 Room Suite Sofa Bed 1 Person 37 Inch LCD Plasma TV High
Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Accessible Roll in Shower Visual Doorbell Alert Visual Fire
Smoking Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed in Room Whirlpool 42 Inch TV Free Full Breakfast
Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Microwave, Refrigerator HBO Desk in Room Phone Local
Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Microwave, Refrigerator HBO Phone Local Free
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Suite 1 Room Suite Sofa Bed 37 Inch LCD Plasma TV High
Non-Smoking
Local Attractions
Natchez Trace Parkway, Jackson Zooligical Park, Manship Houe Museum, Mississippi children's Museum, Mississippi Crafts Center, Mississippi Farmers Market, Mississippi Museum of Art, Mississipi Museum of Natural Science, Mississippi State Capital,
Map & Landmarks: Quality Inn & Suites Southwest
Verified Reviews of Quality Inn & Suites Southwest
Below are the verified reviews from guests that we have booked recently: "Not what we expected."
Overall Score2.0/ 5
Walls were dirty. Rips on lounge chair and ottoman. Burn holes in comforter. Not that expensive to replace basic furnishings.
Randy A. (Individual traveler, booked 1 room), from 
07-Jan-2022 Verified Review 
"Ollie's not so quality getaway."
Overall Score1.0/ 5
The quality was lacking at this inn. I'll start with the reservation for a non smoking room. Upon opening the door to the room we were knocked over with the stale smell of past smoking in the room. The air was so bad we left the next morning with two headachs and a sore throat which lasted all day. The curtains and bedspread both had burn holes in them. The microwave was burned up with the door off of it. The bathroom sink did not have a stopper installed. The smoke alarms were on the sink shelf and in a non working condition. There was an ironing board but no iron. Internet service was not working. Calls to the Internet provide per the directions received proved worthless after 20 minutes on hold. The bathroom tub water was the color of strong yellow pee. The refrigerator was not working. From the arrival on this property thru the parking lot potholes and around the trash on the parking lot (an abandoned car set on the front lot with tires and parts missing.) morning could not come early enough. This is our second stay in a Quality Inn in the past three months in which the quality was missing. Sadly this stay will be our last at a Quality Inn and any associated motels within this family. Additionally. you continue to advertise a breakfast but then use the excuse of the virus for the discontinuing of breakfast. STOP the advertising or drop the price of the rooms. Past stays at your motels over the past three months have had no use of pools and fitness equipment. Feel free to contact should you wish to discuss.
Terry W. (Individual traveler, booked 1 room), from
02-Jan-2022 Verified Review, stayed from Sun Dec 26 to Mon Dec 27 2021 at a $70.00 average nightly rate. "Dirty stinky no supplies musty filthy."
Overall Score1.0/ 5
I would not stay there again if they paid me! The place is a filthy scum hole!
Judy R. (Individual traveler, booked 1 room), from
19-Dec-2021 Verified Review, stayed from Sat Dec 18 to Sun Dec 19 2021 at a $87.99 average nightly rate. "VERY DISAPPOINTED. I'm glad it was only one night."
Overall Score2.0/ 5
I was hoping the two(2) rooms would have been close to each other. The toilet in one bathroom ran all night. The telephone didn't work. I had to take a light bulb out of one lamp and put it in the other lamp in order for it to work. There was a large hole in the wall where a refrigerator was suppose to be. I was charged for a breakfast that they didn't serve because of "COVID". (I should have been notified of that IMPORTANT INFORMATION ahead of time because we need breakfast to take with our meds. There were four(4) adults by only two(2) bath towels that we had to share. Not to mention there was only a half a roll of toilet paper in the bathroom. I had arrived earlier I would have cancelled our reservation and went to a Motel 6 and gotten better service.The only reason we stayed is because the water was HOT and the bathroom was clean (I pray the sheets were clean).
Anthony B. (Group coordinator, booked 2 rooms), from
18-Oct-2021 Verified Review, stayed from Sat Oct 16 to Sun Oct 17 2021 at a $89.99 average nightly rate. "Terrible Experience"
Overall Score1.0/ 5
Should have known when I drove up no cars there, Checked in Walking to room drug dealing openly going on a few rooms down from us door standing wide open we could see everything got to room A/C did not work room smelled like cat shit horrible smell went back to front desk to tell them we would not be staying he wanted our room keys and stated we would have to call the number we made our reservation at to get a refund .. warning never go to this hotel unless you want the same kind of experience.
Ron A. (Group coordinator, booked 2 rooms), from
11-Sep-2021 Verified Review, stayed from Sat Sep 11 to Sun Sep 12 2021 at a $75.99 average nightly rate. "Security deadlock broken,Toliet leaking when flushed,Roaches."
Overall Score1.0/ 5
I will not stay at this location again.
Eugene S. (Individual traveler, booked 1 room), from
01-Sep-2021 Verified Review, stayed from Sun Aug 22 to Mon Aug 23 2021 at a $73.99 average nightly rate. "Security deadlock broken,Toliet leaking when flushed,Roaches."
Overall Score3.0/ 5
Will not book that location again.
Eugene S. (Individual traveler, booked 1 room), from
25-Aug-2021 Verified Review, stayed from Sun Aug 22 to Mon Aug 23 2021 at a $73.99 average nightly rate. "Trash"
Overall Score1.0/ 5
Disgusting Hotel
Eric M. (Individual traveler, booked 1 room), from
15-Aug-2021 Verified Review, stayed from Wed Aug 11 to Thu Aug 12 2021 at a $88.99 average nightly rate. "Not Clean"
Overall Score2.0/ 5
Bedspread had boogers and blood on them.
Lynn M. (Individual traveler, booked 1 room), from
19-Jul-2021 Verified Review, stayed from Fri Jul 16 to Sat Jul 17 2021 at a $87.99 average nightly rate. "Awful Experience"
Overall Score1.0/ 5
My kids and I were driving back home and stopped in Mississippi, our halfway point. I decided to spoil myself with a room that had a jacuzzi in it. I called to make the reservation and the guy couldn't spell my last name no matter how many times I spelled it. It became ridiculous and I almost didn't go through with the reservation. I wish I hadn't. I tried to give him the benefit of the doubt and continued to make the reservation for the next night. A room with a jacuzzi and two queen beds. We left the following morning and arrived that night. When I got there, I discovered the guy had put the booking in for the PREVIOUS night! Here I am in a new place and potentially nowhere to sleep. The lady at the desk was difficult to work with but I eventually convinced her to contact her boss and get the reservation switched since it wasn't my mistake. She was able to switch it. So we went to our room. I opened the door and wow. Definitely nothing like the pictures online. The comforter had holes in it! And the ottoman for the recliner was broken. My five year old is the one who discovered it was also WET. I have no idea what he touched. I tried not to think about it. It also had only one bed, not two queens. To top it all off, it was a standard smoking room. I clearly had two toddlers with me! And I know I did not ask for a smoking room. The place reeked and I could not wait to get out of there. I called the service number and I am still trying to get a refund. I took my room key back to her and gave it back. We went and stayed at a Days In about 20 minutes away. We had stayed there coming and it was a pleasant experience. The place was clean and well kept. I consider myself pretty easy to satisfy. Cleanliness gets me as I used to be in the housekeeping industry. But otherwise, I just want a safe place for us to sleep without broken furniture and holy bed linens. I would post pictures, but there isn't a spot. All in all, the name needs to be changed because there was nothing "quality" about this place. I will never stay in any of their hotels again. Not worth the risk.
Jennifer L. (Individual traveler, booked 1 room), from
16-Jul-2021 Verified Review, stayed from Sun Jul 11 to Mon Jul 12 2021 at a $81.99 average nightly rate. "Very Clean"
Overall Score4.0/ 5
Nix
Octaria O. (Individual traveler, booked 1 room), from
13-Jun-2021 Verified Review, stayed from Fri Jun 11 to Sat Jun 12 2021 at a $76.99 average nightly rate. "Very Poor Condition."
Overall Score1.0/ 5
Bad Experience
Nathaniel H. (Individual traveler, booked 1 room), from
05-Jun-2021 Verified Review, stayed from Wed Jun 02 to Thu Jun 03 2021 at a $112.99 average nightly rate. "It was a drug selling, prostitution fifth place. Y’all should be ashamed that you have this as a 3.5"
Overall Score1.0/ 5
Every room was smoked in. There was a huge hole in the wall were a refrigerator once was. It was clearly a drug selling, prostitution hotel. Traffic in and out all night. Blocking the whole parking lot. Nowhere to park because there were so many people selling drugs and prostitution sells. Giving it a one star is a stretch it's absolutely not a 3.5 star.
Brittany G. (Individual traveler, booked 1 room), from
31-May-2021 Verified Review, stayed from Fri May 28 to Sat May 29 2021 at a $76.99 average nightly rate. "We prepaid for a reservation but when we arrived there were no accommodations available of the type "
Overall Score1.0/ 5
Terrible service and poorly maintained facility. We prepaid for a reservation that was not available when we arrived. They had given the room away. We are expecting a full refund or will contact our credit card company to credit our account and charge it back to the booking company.!
James B. (Individual traveler, booked 1 room), from
03-May-2021 Verified Review, stayed from Fri Apr 30 to Sat May 01 2021 at a $82.99 average nightly rate. "Not so Quality Inn."
Overall Score1.0/ 5
I mean this with upmost respect not to provide anything except information regarding the hotel we checked in to. I had requested a non smoking room due to allergy reasons. Upon checking into the room, the smell of smoke was so thick I could barely walk in. From there, I began to check the room for any damages. I was astonished to find ashes, dirt, hair, cigarette lighters, stains, rips and tears in the bed. IN THE BED. The customer service was only sub par at best. However they did oblige my request to cancel the reservation and go to a different much cleaner hotel. If I can help it, I will not be requesting reservation at the (not so) Quality Inn now or as long as I live.
Matthew W. (Individual traveler, booked 1 room), from
25-Apr-2021 Verified Review, stayed from Wed Apr 21 to Thu Apr 22 2021 at a $71.99 average nightly rate. "Not so Quality Inn."
Overall Score1.0/ 5
I mean this with upmost respect not to provide anything except information regarding the hotel we checked in to. I had requested a non smoking room due to allergy reasons. Upon checking into the room, the smell of smoke was so thick I could barely walk in. From there, I began to check the room for any damages. I was astonished to find ashes, dirt, hair, cigarette lighters, stains, rips and tears in the bed. IN THE BED. The customer service was only sub par at best. However they did oblige my request to cancel the reservation and go to a different much cleaner hotel. If I can help it, I will not be requesting reservation at the (not so) Quality Inn now or as long as I live.
Matthew W. (Individual traveler, booked 1 room), from
25-Apr-2021 Verified Review, stayed from Wed Apr 21 to Thu Apr 22 2021 at a $71.99 average nightly rate. "The stay was awesome."
Overall Score4.0/ 5
Enjoyed my stay.
Shatara F. (Individual traveler, booked 1 room), from
23-Feb-2021 Verified Review, stayed from Fri Feb 19 to Sun Feb 21 2021 at a $77.99 average nightly rate. "Hotel staff great. place falling apart. dump."
Overall Score2.0/ 5
place was dump. staff nice.
Rebecca H. (Individual traveler, booked 1 room), from
19-Nov-2020 Verified Review, stayed from Thu Nov 05 to Fri Nov 06 2020 at a $61.75 average nightly rate. "The worst experience ever!"
Overall Score1.0/ 5
Booked 6 rooms. Is room not cleaned from last guest the second room look like a storage trash room. Did not even look in the other rooms!
Luis W. (Individual traveler, booked 1 room), from
18-Sep-2020 Verified Review, stayed from Tue Sep 15 to Wed Sep 16 2020 at a $70.00 average nightly rate. "Decent"
Overall Score3.0/ 5
Cleaning could have been better bathroom commode was dirty vent was dirty and the carpet may have been vacuum we found someone pill still on the floor mirror was half cleaned and the room didnt smell like it had been santizied but we were prepared with our on stuff but overall everyone was nice and I really appreciated the understanding of yall letting us continue to stay with the situation of my aunt in the hospital.
Jacqueline H. (Individual traveler, booked 1 room), from
13-Sep-2020 Verified Review, stayed from Fri Sep 11 to Sat Sep 12 2020 at a $91.99 average nightly rate. "Dirty"
Overall Score2.0/ 5
The room wasn't fully cleaned. There were dirty wash cloths hanging from the shower bar. Hair on the sink and toilet seat.
Jennifer K. (Individual traveler, booked 1 room), from
24-Jul-2020 Verified Review, stayed from Thu Jul 23 to Fri Jul 24 2020 at a $69.81 average nightly rate. "Dirty"
Overall Score2.0/ 5
The room wasn't fully cleaned. There were dirty wash cloths hanging from the shower bar. Hair on the sink and toilet seat.
Jennifer K. (Individual traveler, booked 1 room), from
23-Jul-2020 Verified Review, stayed from Thu Jul 23 to Fri Jul 24 2020 at a $69.81 average nightly rate. "Filthy Hotel"
Overall Score1.0/ 5
I would give a negative five if possible. Room was gross and smelled of urine, cigarettes and pot. Bathtub has clearly not been cleaned in a long time. Stained bedding with cigarette burns. During this time of COVID hotels MUST step up their cleaning routine. This place is below acceptable DO NOT stay here.
Stephanie C. (Group coordinator, booked 2 rooms), from
05-Jul-2020 Verified Review, stayed from Thu Jul 02 to Fri Jul 03 2020 at a $80.24 average nightly rate. "Quality Inn Suites."
Overall Score1.0/ 5
This place was dirty and do not eat at the I hop Cook Spit on the floor IN FRONT OF the line.NASTY ,NASTY UNSAFE PLACE DO NOT EVER STAY THERE UNLESS YOU HAVE 20 VERY BIG DOGS.
Audra L. (Individual traveler, booked 1 room), from
18-Jun-2020 Verified Review, stayed from Thu Jun 11 to Fri Jun 12 2020 at a $75.02 average nightly rate. "Lowest Quality"
Overall Score1.0/ 5
Smelled like Urine soon as you open the door. The room looked like a low rate hotel. I've never had that experience before. I will not recommend this property to anyone ever.
Yennette S. (Individual traveler, booked 1 room), from
18-Jul-2019 Verified Review, stayed from Tue Jul 16 to Fri Jul 19 2019 at a $70.00 average nightly rate. Property Description
Get more for your money at the pet-friendly Quality Inn & Suites Southwest in Jackson, MS near Jackson State University. Nearby destinations include Fairgrounds Park, Mississippi Coliseum, Natchez Trace Parkway, Jackson Convention Complex and Russell C. Davis Planetarium. The Mississippi Veterans Memorial Stadium, Mississippi Museum of Art and Jackson Zoo are also close. Enjoy amenities like free breakfast, free WiFi, seasonal outdoor pool, 24-hour business center and free weekday newspaper. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Details / Other Expenses
| Check In: | 11:00 |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2008 |
| Floors: | 0 |
| Rooms: | 76 |
| Non Smoking Rooms: | 0 |
| Handicap Rooms: | 0 |
| Suites: | 0 |
| Meeting Rooms: | 0 |
Policies / Expenses
| Cancellation: 4pm | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 25.00% |
| Total Taxes: | 11.00% |
| Total Misc Fees: | $0.75 USD (mandatory resort fees/taxes) |
Amenities / Features
- Pets allowed
- Free WiFi Internet
Airport & Shuttle Information
Jackson International Airport is about 12 miles from the Motel.
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Previously known as:
Comfort Inn Southwest Jackson, Comfort Inn Southwest
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FAQs about Quality Inn & Suites Southwest
What time is check in?
Check in time is 11:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Quality Inn & Suites Southwest have?
There are 76 sleeping rooms in the hotel.
Can I get a AAA rate at Quality Inn & Suites Southwest?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed 1 Room Suite Sofa Bed 1 Person 37 Inch LCD Plasma TV High
Can I get a Senior or AARP rate at Quality Inn & Suites Southwest?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed 1 Room Suite Sofa Bed 1 Person 37 Inch LCD Plasma TV High
Is there a pool at Quality Inn & Suites Southwest?
Yes, there is a pool on-site at the property..
Testimonials:
"Thank you again for your help. You helped me find a hotel for my wedding and now for the family reunion. You haven't let me down thanks a lot. Have a great day." D.A. - Arlington, VA
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