DOUBLETREE BY HILTON HOTEL LONDON WESTMINSTER

30 John Islip St., London SW1P4QP United Kingdom (GBR)
4 Star Downtown Hotel
51.49395-0.12678
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Very Good
4.5/ 5

Based on 4689 guest reviews

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  • Avg. Group Discount of 9.6%!
  • Fitness center on property
  • Hotel has 460 rooms
  • Hotel has 14 floors
  • Hotel has 14 suites
  • Check out time: 12:00am
  • Groups & Meetings rating of 10.0/10
  • Hotel has 7 meeting rooms

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Check RatesQueen Accessible Guest Room Adapted Room Imac Media Sysuitem Inc Vat Comp WiFi Modified Shower Room
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Check RatesQueen Accessible Guest Room Discover London!
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Check RatesQueen Deluxe Family Room with Sofa Bed Complimentary WiFi Inc Vat Imac Media Sysuitem
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Check RatesQueen Deluxe Room Spacious Corner Room Inc Vat Imac Sat TV
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Check RatesTwin Guest Room Discover London!
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Local Attractions

Houses Parliament, Big Ben, Westminster Abbey, London Eye, Tate Gallery

Summary of Verified Reviews

Summary of 4,278 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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84
Very Good

Very good eco-friendly hotel. Close to Parliament. Good for sightseeing with access to public transportation. Room service is perfect. Good restaurant service. Good bar service. Popular among couples.

“Five star hotel” “24 hour room service”

Great Overall Ranking Top 17% in city
Excellent Eco-friendly Hotel Top 1% in city
Excellent Luxury Hotel Top 3% in city

Good to know

  • Wonderful sightseeing

    “10 min walk to the parliament” “Easy walk to Westminster”

  • Friendly service

    “Table service was attentive” “Staff was very knowledgeable and helpful”

  • Clean rooms

    “Sanitary towels” “Rooms were immaculate and stocked”

  • Small rooms

    “Shower room was small” “Tiny hotel room”

Review highlights

Location

90/100
1098 reviews

Great location with good access by car. Central location with great excursions and sightseeing. Close to public transport and the train. Shopping is ok. Restaurants & bars in the area are ok.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

87/100
1318 reviews

Friendly bar staff, but poorly managed. Professional service at the reception and restaurant. Room service is perfect. Booking process is sufficient.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

84/100
655 reviews

Reasonably priced, tasty breakfasts.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Wellness

77/100
17 reviews

Awesome wellness and fitness areas.

“Free gym” “Great fitness center” “Good gym”

Room

61/100
1368 reviews

Small, under-maintained room with bad A/C. Beds are awesome, rooms are clean and have decent views. Cramped but relatively clean bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

“Toilet looked somewhat neglected” “Broken shower head” “Sink was horrible”

WiFi

59/100
191 reviews

WiFi is good value.

“Internet was included” “Free Wi-fi” “Wi-fi does not work”

Pool

15/100
11 reviews

Bad pool.

“Swiming pool Poor” “No pool”

Ranked top 16% by couples, with a score of 84

Good to know

  • Good accessibility by car

    “Road Excellent” “Quiet side street”

  • Near city centre

    “Close to the heart of the city” “Close to London city centre”

  • Bad minibar

    “Refrigerator didn't work” “Fridge didn't work”

  • Bad air conditioning

    “Plumbing or air conditoning which was banging constantly” “Limited air-con”

Review highlights

Cleanliness

91/100
114 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Sanitary towels” “Good clean comfortable modern interior” “Rooms were immaculate and stocked”

Location

89/100
327 reviews

Good location, close to public transport. Central location with great excursions and sightseeing. Good car access, but so-so parking. Standard parking prices.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

86/100
381 reviews

Efficient, friendly service with a nice reception.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

79/100
208 reviews

Reasonably priced, tasty breakfasts.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

WiFi

59/100
52 reviews

WiFi is good value.

“Free Wi-fi” “Wi-fi not working” “Including good wi-fi”

Room

57/100
394 reviews

Rooms are clean and decent overall with okay beds. Small, poorly-maintained rooms with poor A/C and no views. Cramped but relatively clean bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

“Excellent nights sleep” “The drain was not draining” “Broken shower head”

Ranked top 13% by families, with a score of 84

Good to know

  • Room service is perfect

    “Prompt room service” “24 hour room service”

  • Bad furniture

    “Wardrobe was tiny” “Carpet worn”

  • Affordable beverage prices

    “Cheap Spanish wine” “Complementary drinks”

  • Small bathroom

    “Shower room was small” “Bathrooms miniscule”

Review highlights

Location

88/100
124 reviews

Great location with excellent sightseeing. Adequate access to public transport.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

86/100
167 reviews

Adequately professional and very friendly service with good reception. Room service is perfect.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

81/100
85 reviews

Reasonably priced, tasty breakfasts.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

WiFi

56/100
13 reviews

Regular internet service.

“Free Wi-fi” “Wi-fi does not work” “Including good wi-fi”

Room

51/100
160 reviews

Decent rooms with okay views and beds. Badly-maintained, small rooms with bad TV's and furniture. Cramped but relatively clean bathrooms. Clean rooms.

“Excellent nights sleep” “The drain was not draining” “Shabby bath robes”

Ranked top 23% by solo travelers, with a score of 81

Good to know

  • Good fitness area

    “Free gym” “Great fitness center”

  • Great wellness & sports facilities

    “Free gym” “Great fitness center”

  • Good business facilities

    “Excellent meeting place” “Huge office block”

  • Free internet

    “Free access to internet” “Free Internet”

Review highlights

Cleanliness

91/100
21 reviews

Clean hotel facilities. Clean rooms.

“Sanitary towels” “Good clean comfortable modern interior” “Rooms were immaculate and stocked”

Location

91/100
52 reviews

Good location, close to public transport.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

84/100
74 reviews

Efficient, friendly service with a nice reception.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

81/100
29 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Wellness

76/100
5 reviews

Awesome wellness and fitness areas.

“Free gym” “Great fitness center” “Good gym”

Food

75/100
29 reviews

Food is great, especially the desserts.

“The children loved the cookies” “Dinner in the restaurant and it was perfect” “Excellent food”

Room

72/100
92 reviews

Beds are awesome, rooms are clean and have decent views. Cramped, dilapidated rooms, unpleasant bathrooms, and bad TV's.

“Sanitary towels” “Excellent nights sleep” “Amazing shower”

WiFi

55/100
34 reviews

WiFi is good value.

“Internet was included” “Wifi access was free and appreciated” “WiFi slow”

Ranked top 16% by business travelers, with a score of 79

Good to know

  • Stylish Hotel

    “Modern decor” “Facilities are designed”

  • Clean hotel facilities

    “Facilities very clean and well designed” “Clean environment”

  • Modern Hotel

    “Nice modern foyer” “Very modern conveniences”

  • Free internet

    “Free access to internet” “Free Internet”

Review highlights

Location

92/100
43 reviews

Great location with excellent sightseeing.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

84/100
47 reviews

Efficient, friendly service with a nice reception.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

82/100
19 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Value

69/100
22 reviews

Fairly good value for money. Free internet.

“Less expensive cafes and restaurants” “Cheap Spanish wine” “Paying for car parking”

Room

61/100
55 reviews

Tidy rooms with excellent beds. Cramped, dilapidated rooms, unpleasant bathrooms, and bad TV's.

“Excellent nights sleep” “The drain was not draining” “Broken shower head”

WiFi

61/100
10 reviews

WiFi is good value.

“Internet was included” “Computer unreliable” “Wifi access was free and appreciated”

Review highlights

Service

89/100
6 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Location

87/100
8 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Breakfast

83/100
9 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Comfort

67/100
5 reviews

Comfortable.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

WiFi

62/100
5 reviews

Regular internet service.

“Free Wi-fi” “Mac computer did not work” “Including good wi-fi”

Room

59/100
8 reviews

Room is all right.

“Sanitary towels” “Excellent nights sleep” “The drain was not draining”

Good to know

  • Professional service

    “Effortless check in and check out” “Staff was very knowledgeable and helpful”

  • Very quiet

    “Quiet and relaxing stay.” “Calm surroundings”

  • Close to public transport

    “10 minutes from Westminster tube station” “5 min walk to Pimlico tube station”

  • Comfortable beds

    “Excellent nights sleep” “Great night's sleep”

Review highlights

Location

90/100
67 reviews

Near city centre in a great location. Close to public transport.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Breakfast

88/100
34 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Service

78/100
60 reviews

Efficient, friendly service with a nice reception.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Comfort

65/100
48 reviews

Cramped but comfortable enough rooms. Peaceful rooms with great beds.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

Value

65/100
19 reviews

Fairly good value for money.

“Less expensive cafes and restaurants” “Cheap Spanish wine” “Paying for car parking”

Room

59/100
72 reviews

So-so rooms with acceptable views. Great beds and clean, though small and run-down, rooms. Cramped bathrooms and bad minibars.

“Sanitary towels” “The drain was not draining” “Broken shower head”

WiFi

59/100
5 reviews

Regular internet service.

“Free Wi-fi” “No internet coverage” “Including good wi-fi”

Ranked top 8% by couples, with a score of 83

Good to know

  • Very quiet

    “Quiet and relaxing stay.” “Calm surroundings”

  • Comfortable beds

    “Excellent nights sleep” “Great night's sleep”

  • Friendly service

    “Table service was attentive” “Staff was very knowledgeable and helpful”

  • Small rooms

    “Shower room was small” “Tiny hotel room”

Review highlights

Location

88/100
17 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Breakfast

86/100
9 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Service

86/100
16 reviews

Service is professional and friendly.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Comfort

63/100
14 reviews

Tiny, somewhat comfortable rooms. Peaceful rooms with great beds.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

Room

58/100
22 reviews

Rooms are small, and bathrooms not great, but beds are very good.

“Sanitary towels” “The drain was not draining” “Dirty carpet”

Ranked top 26% by families, with a score of 80

Good to know

  • Fantastic service

    “Effortless check in and check out” “Staff were fantastic”

  • Great location

    “Exceptional views of the entire city” “Very peaceful location”

Review highlights

Location

91/100
8 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

76/100
10 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Comfort

62/100
9 reviews

Comfortable.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

Value

61/100
4 reviews

Fairly good value for money.

“Less expensive cafes and restaurants” “Cheap Spanish wine” “Paying for car parking”

Room

59/100
12 reviews

Room is all right.

“Excellent nights sleep” “The drain was not draining” “Broken shower head”

Good to know

  • Great desserts & fruits

    “Cookies are amazing” “The children loved the cookies”

  • Wonderful sightseeing

    “10 min walk to the parliament” “Easy walk to Westminster”

  • Friendly service

    “Table service was attentive” “Staff was very knowledgeable and helpful”

  • Great reception

    “Effortless check in and check out” “Excellent concierge services”

Review highlights

Location

91/100
770 reviews

Great location. Central location with great excursions and sightseeing. Close to public transport and the train. Good accessibility by car. Restaurants & bars in the area are ok. Shopping is ok. Standard parking prices.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

87/100
1023 reviews

Friendly bar staff, but poorly managed. Professional service with great waitstaff and management, but so-so housekeeping. Room service is perfect. Smooth booking process.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

82/100
443 reviews

Reasonably priced, tasty breakfasts.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Room

61/100
1020 reviews

Clean, average rooms with so-so views. Cramped, run-down rooms with bad minibars. Cramped but relatively clean bathrooms. Substandard furniture, A/C, TV's and kitchenettes.

“Sanitary towels” “Excellent nights sleep” “The drain was not draining”

WiFi

54/100
137 reviews

WiFi is good value.

“Excellent Apple computer” “Internet was included” “Wifi access was free and appreciated”

Pool

17/100
9 reviews

Bad pool.

“Swiming pool Poor” “No pool”

Ranked top 17% by couples, with a score of 84

Good to know

  • Good accessibility by car

    “Road Excellent” “Quiet side street”

  • Bad air conditioning

    “Plumbing or air conditoning which was banging constantly” “Limited air-con”

  • Small bathroom

    “Shower room was small” “Bathrooms miniscule”

  • Affordable beverage prices

    “Cheap Spanish wine” “Complementary drinks”

Review highlights

Cleanliness

91/100
91 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

“Sanitary towels” “Good clean comfortable modern interior” “Rooms were immaculate and stocked”

Location

91/100
239 reviews

Great location with excellent sightseeing. Close to public transport. Good car access, but so-so parking.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

86/100
301 reviews

Efficient, friendly service with a nice reception.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

79/100
147 reviews

Reasonably priced, tasty breakfasts.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Room

57/100
291 reviews

Decent rooms with okay views and beds. Rooms are clean, but small and lacking maintenance. Small rooms and dirty bathrooms. Bad televisions, air conditioning, and furnishings.

“Sanitary towels” “Excellent nights sleep” “Toilet looked somewhat neglected”

WiFi

57/100
37 reviews

WiFi is good value.

“Internet was included” “Wifi access was free and appreciated” “Wifi, which is good”

Ranked top 15% by families, with a score of 82

Good to know

  • Room service is perfect

    “Prompt room service” “24 hour room service”

  • Bad furniture

    “Wardrobe was tiny” “Carpet worn”

  • Affordable beverage prices

    “Cheap Spanish wine” “Complementary drinks”

  • Poor bathroom

    “Plumbing or air conditoning which was banging constantly” “The drain was not draining”

Review highlights

Location

90/100
77 reviews

Great location with excellent sightseeing. Adequate access to public transport.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

89/100
118 reviews

Efficient, friendly service with a nice reception. Room service is perfect.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

82/100
53 reviews

Reasonably priced, tasty breakfasts.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

WiFi

55/100
7 reviews

Regular internet service.

“Wi-fi not working” “Including good wi-fi” “Wifi access was free and appreciated”

Room

46/100
110 reviews

Run-down rooms with shoddy furniture. Tiny rooms with bad bathrooms and bad TV's. Clean, average rooms with so-so views.

“The drain was not draining” “Broken shower head” “Sink was horrible”

Ranked top 22% by solo travelers, with a score of 80

Good to know

  • Good fitness area

    “Free gym” “Great fitness center”

  • Free internet

    “Free access to internet” “Free Internet”

  • Good business facilities

    “Excellent meeting place” “Huge office block”

  • Poorly-maintained rooms

    “Dvd player did not work” “Refrigerator didn't work”

Review highlights

Cleanliness

91/100
20 reviews

Clean hotel facilities. Clean rooms.

“Sanitary towels” “Good clean comfortable modern interior” “Rooms were immaculate and stocked”

Location

90/100
40 reviews

Good location, close to public transport.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

85/100
58 reviews

Efficient, friendly service with a nice reception.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

81/100
25 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Wellness

76/100
5 reviews

Awesome wellness and fitness areas.

“Free gym” “Great fitness center” “Good gym”

Food

76/100
25 reviews

Food is great, especially the desserts.

“The children loved the cookies” “Dinner in the restaurant and it was perfect” “Excellent food”

Room

73/100
78 reviews

Beds are awesome, rooms are clean and have decent views. Cramped, dilapidated rooms, unpleasant bathrooms, and bad TV's.

“Sanitary towels” “Excellent nights sleep” “Amazing shower”

WiFi

54/100
24 reviews

WiFi is good value.

“Internet was included” “Wifi access was free and appreciated” “Spotty wifi”

Ranked top 9% by business travelers, with a score of 80

Good to know

  • Stylish Hotel

    “Modern decor” “Facilities are designed”

  • Clean hotel facilities

    “Facilities very clean and well designed” “Clean environment”

  • TV is not good

    “Dvd player did not work” “TV was small”

  • Modern Hotel

    “Nice modern foyer” “Very modern conveniences”

Review highlights

Location

91/100
30 reviews

Great location with excellent sightseeing.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Cleanliness

90/100
17 reviews

Clean hotel facilities. Clean rooms.

“Sanitary towels” “Good clean comfortable modern interior” “Rooms were immaculate and stocked”

Service

86/100
38 reviews

Efficient, friendly service with a nice reception.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

85/100
11 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Food

76/100
14 reviews

Delicious food.

“The children loved the cookies” “Dinner in the restaurant and it was perfect” “Excellent food”

Value

69/100
15 reviews

Fairly good value for money.

“Premium price” “Less expensive cafes and restaurants” “Cheap Spanish wine”

Room

64/100
40 reviews

Tidy rooms with excellent beds. Bad TVs in tiny rooms.

“Sanitary towels” “Toilet looked somewhat neglected” “Broken shower head”

WiFi

59/100
6 reviews

Regular internet service.

“Free Wi-fi” “Including good wi-fi” “WiFi slow”

Good to know

  • Friendly service

    “Table service was attentive” “Staff was very knowledgeable and helpful”

  • Comfortable beds

    “Excellent nights sleep” “Great night's sleep”

  • Very quiet

    “Quiet and relaxing stay.” “Calm surroundings”

  • Small rooms

    “Shower room was small” “Tiny hotel room”

Review highlights

Location

91/100
10 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

89/100
17 reviews

Friendly service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

80/100
13 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Value

71/100
6 reviews

Best value for money.

“Less expensive cafes and restaurants” “Cheap Spanish wine” “Wifi access was free and appreciated”

Room

67/100
21 reviews

Rooms are small, and bathrooms not great, but beds are very good.

“Toilet looked somewhat neglected” “Broken shower head” “Terrible smell”

Comfort

67/100
15 reviews

Tiny, somewhat comfortable rooms. Peaceful rooms with great beds.

“Excellent nights sleep” “Quiet and relaxing stay.” “Suite was roomy well equipped”

Ranked top 8% by families, with a score of 88

Good to know

  • Friendly service

    “Table service was attentive” “Staff was very knowledgeable and helpful”

  • Tasty breakfast

    “Excellent buffet breakfast” “Breakfast was delicious”

  • Fantastic service

    “Effortless check in and check out” “Staff were fantastic”

Review highlights

Service

87/100
8 reviews

Friendly service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

81/100
6 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Ranked top 31% by couples, with a score of 85

Good to know

  • Fantastic service

    “Effortless check in and check out” “Staff were fantastic”

Review highlights

Service

89/100
4 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Review highlights

Breakfast

86/100
5 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Room

63/100
7 reviews

Room is all right.

“Sanitary towels” “Excellent nights sleep” “Toilet looked somewhat neglected”

Good to know

  • Comfortable beds

    “Excellent nights sleep” “Great night's sleep”

Review highlights

Location

91/100
13 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

88/100
4 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

83/100
12 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Comfort

71/100
8 reviews

Comfortable rooms and beds.

“Excellent nights sleep” “Quiet and relaxing stay.” “Suite was roomy well equipped”

Room

66/100
13 reviews

Great beds in okay rooms.

“Toilet looked somewhat neglected” “Broken shower head” “Terrible smell”

Ranked top 16% by families, with a score of 86

Review highlights

Room

63/100
4 reviews

Room is all right.

“Toilet looked somewhat neglected” “Broken shower head” “Dirty towels”

Ranked top 28% by couples, with a score of 83

Review highlights

Room

61/100
4 reviews

Room is all right.

“Sanitary towels” “The drain was not draining” “Shabby bath robes”

Good to know

  • Close to public transport

    “10 minutes from Westminster tube station” “5 min walk to Pimlico tube station”

  • Clean hotel facilities

    “Facilities very clean and well designed” “Clean environment”

  • Very quiet

    “Quiet and relaxing stay.” “Calm surroundings”

  • Modern Hotel

    “Nice modern foyer” “Very modern conveniences”

Review highlights

Location

92/100
84 reviews

Great location with excellent sightseeing. Close to public transport.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Cleanliness

89/100
36 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Sanitary towels” “Good clean comfortable modern interior” “Rooms were immaculate and stocked”

Service

84/100
76 reviews

Friendly service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

82/100
51 reviews

Reasonably priced, tasty breakfasts.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

WiFi

65/100
14 reviews

WiFi is good value.

“Including good wi-fi” “Poor internet connection” “Wifi access was free and appreciated”

Room

63/100
86 reviews

Decent views from okay rooms. Great beds and clean, though small and run-down, rooms. Cramped but relatively clean bathrooms. Bad kitchenette.

“Sanitary towels” “Excellent nights sleep” “The drain was not draining”

Ranked top 6% by couples, with a score of 86

Good to know

  • Modern Hotel

    “Nice modern foyer” “Very modern conveniences”

  • Friendly service

    “Table service was attentive” “Staff was very knowledgeable and helpful”

  • Comfortable beds

    “Excellent nights sleep” “Great night's sleep”

  • Clean

    “Sanitary towels” “Good clean comfortable modern interior”

Review highlights

Location

89/100
22 reviews

Good location, close to public transport.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Cleanliness

89/100
11 reviews

Clean hotel facilities.

“Sanitary towels” “Good clean comfortable modern interior” “Rooms were immaculate and stocked”

Service

86/100
22 reviews

Friendly service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Vibe

81/100
7 reviews

Awesome vibe. Modern Hotel. Friendly atmosphere.

“Tremendous atmosphere” “Nice modern foyer” “Very modern conveniences”

Breakfast

79/100
12 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Room

60/100
21 reviews

Small, but acceptable, rooms.

“Excellent nights sleep” “The drain was not draining” “Broken shower head”

Comfort

59/100
15 reviews

Tiny, somewhat comfortable rooms.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

Ranked top 39% by families, with a score of 79

Good to know

  • Tasty breakfast

    “Excellent buffet breakfast” “Breakfast was delicious”

  • Great location

    “Exceptional views of the entire city” “Very peaceful location”

  • Fantastic service

    “Effortless check in and check out” “Staff were fantastic”

Review highlights

Service

89/100
7 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Location

88/100
9 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Breakfast

84/100
7 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Value

71/100
5 reviews

Best value for money.

“Less expensive cafes and restaurants” “Cheap Spanish wine” “Wifi access was free and appreciated”

Comfort

61/100
7 reviews

Comfortable.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

Room

60/100
10 reviews

Room is all right.

“The drain was not draining” “Broken shower head” “Terrible smell”

Ranked top 48% by business travelers, with a score of 80

Good to know

  • Tasty breakfast

    “Excellent buffet breakfast” “Breakfast was delicious”

  • Great location

    “Exceptional views of the entire city” “Very peaceful location”

  • Fantastic service

    “Effortless check in and check out” “Staff were fantastic”

Review highlights

Location

92/100
5 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

80/100
4 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

77/100
6 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Value

66/100
4 reviews

Fairly good value for money.

“Less expensive cafes and restaurants” “Cheap Spanish wine” “Paying for car parking”

Room

55/100
8 reviews

Rooms are alright, but bathrooms are not great.

“Sanitary towels” “Toilet looked somewhat neglected” “Broken shower head”

Ranked top 33% by solo travelers, with a score of 81

Good to know

  • Fantastic service

    “Effortless check in and check out” “Staff were fantastic”

  • Great location

    “Exceptional views of the entire city” “Very peaceful location”

Review highlights

Location

92/100
5 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

85/100
4 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Comfort

65/100
3 reviews

Comfortable.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

Room

64/100
5 reviews

Room is all right.

“Excellent nights sleep” “Toilet looked somewhat neglected” “Dirty towels”

Good to know

  • Good snacks

    “Free drinks and snacks” “Snacks and beverages all day”

  • Friendly service

    “Table service was attentive” “Staff was very knowledgeable and helpful”

  • Very quiet

    “Quiet and relaxing stay.” “Calm surroundings”

  • Professional service

    “Effortless check in and check out” “Staff was very knowledgeable and helpful”

Review highlights

Location

92/100
36 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Cleanliness

91/100
10 reviews

Clean rooms.

“Sanitary towels” “Good clean comfortable modern interior” “Rooms were immaculate and stocked”

Service

90/100
35 reviews

Efficient, friendly service with a nice reception.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

84/100
20 reviews

Reasonably priced, tasty breakfasts.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Food

80/100
12 reviews

Lovely food, particularly the snacks.

“The children loved the cookies” “Dinner in the restaurant and it was perfect” “Excellent food”

Amenities

79/100
11 reviews

Great hotel buildings and entrance area.

“Excellent meeting place” “Excellent facilities” “Nice modern foyer”

Room

63/100
34 reviews

So-so rooms with acceptable views. Clean rooms and great beds, but small with terrible bathrooms.

“Sanitary towels” “The drain was not draining” “Shabby bath robes”

WiFi

62/100
5 reviews

Regular internet service.

“Free Wi-fi” “Loved the Apple computer” “Including good wi-fi”

Ranked top 12% by couples, with a score of 84

Good to know

  • Delicious food

    “The children loved the cookies” “Dinner in the restaurant and it was perfect”

  • Fantastic service

    “Effortless check in and check out” “Staff were fantastic”

  • Great location

    “Exceptional views of the entire city” “Very peaceful location”

  • Friendly service

    “Table service was attentive” “Staff was very knowledgeable and helpful”

Review highlights

Location

92/100
7 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

89/100
10 reviews

Friendly service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

86/100
8 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Food

79/100
5 reviews

Delicious food.

“The children loved the cookies” “Dinner in the restaurant and it was perfect” “Excellent food”

Comfort

65/100
6 reviews

Tiny, somewhat comfortable rooms.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

Room

62/100
11 reviews

Small, but acceptable, rooms.

“Sanitary towels” “Excellent nights sleep” “The drain was not draining”

Review highlights

Service

88/100
5 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Location

86/100
11 reviews

Great location. Adequate access to public transport.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Breakfast

86/100
5 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Room

64/100
8 reviews

Room is all right.

“Excellent nights sleep” “The drain was not draining” “Broken shower head”

Good to know

  • Small bathroom

    “Shower room was small” “Bathrooms miniscule”

  • TV is not good

    “Dvd player did not work” “TV was small”

  • Poor bathroom

    “Plumbing or air conditoning which was banging constantly” “The drain was not draining”

  • Small rooms

    “Shower room was small” “Tiny hotel room”

Review highlights

Location

92/100
36 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

88/100
37 reviews

Professional service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

87/100
22 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Value

71/100
13 reviews

Best value for money.

“Less expensive cafes and restaurants” “Cheap Spanish wine” “Wifi access was free and appreciated”

WiFi

60/100
14 reviews

Regular internet service.

“Internet was included” “Free Wi-fi” “Loved the Apple computer”

Room

58/100
36 reviews

Great beds in okay rooms. Small rooms, bathrooms and bad TV's.

“Toilet looked somewhat neglected” “Dirty towels” “Dirty carpet”

Ranked top 25% by couples, with a score of 79

Good to know

  • Small bathroom

    “Shower room was small” “Bathrooms miniscule”

  • Great location

    “Exceptional views of the entire city” “Very peaceful location”

  • Best value for money

    “Less expensive cafes and restaurants” “Cheap Spanish wine”

  • Small rooms

    “Shower room was small” “Tiny hotel room”

Review highlights

Location

90/100
17 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Breakfast

86/100
6 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Service

85/100
12 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Value

71/100
6 reviews

Best value for money.

“Less expensive cafes and restaurants” “Cheap Spanish wine” “Wifi access was free and appreciated”

Room

58/100
15 reviews

Small rooms, but okay overall.

“Toilet looked somewhat neglected” “Dirty towels” “Dirty carpet”

Comfort

58/100
8 reviews

Cramped but comfortable enough rooms.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

WiFi

55/100
7 reviews

Regular internet service.

“Including good wi-fi” “Wifi access was free and appreciated” “WiFi slow”

Ranked top 17% by families, with a score of 85

Good to know

  • Fantastic service

    “Effortless check in and check out” “Staff were fantastic”

Review highlights

Service

89/100
5 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Room

61/100
3 reviews

Room is all right.

“Sanitary towels” “Excellent nights sleep” “Toilet looked somewhat neglected”

Good to know

  • Comfortable beds

    “Excellent nights sleep” “Great night's sleep”

  • Very quiet

    “Quiet and relaxing stay.” “Calm surroundings”

  • Clean rooms

    “Sanitary towels” “Rooms were immaculate and stocked”

Review highlights

Location

93/100
22 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Cleanliness

91/100
7 reviews

Clean rooms.

“Sanitary towels” “Good clean comfortable modern interior” “Rooms were immaculate and stocked”

Service

85/100
24 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

84/100
23 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Comfort

68/100
18 reviews

Comfy, quiet rooms with cozy beds.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

Room

64/100
25 reviews

Tidy rooms with excellent beds.

“Sanitary towels” “The drain was not draining” “Sink was horrible”

Ranked top 18% by couples, with a score of 84

Good to know

  • Comfortable beds

    “Excellent nights sleep” “Great night's sleep”

  • Tasty breakfast

    “Excellent buffet breakfast” “Breakfast was delicious”

  • Fantastic service

    “Effortless check in and check out” “Staff were fantastic”

Review highlights

Service

85/100
7 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

82/100
7 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Value

63/100
3 reviews

Fairly good value for money.

“Less expensive cafes and restaurants” “Cheap Spanish wine” “Paying for car parking”

Comfort

60/100
6 reviews

Beds are decent and generally comfortable.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

Room

58/100
9 reviews

Average rooms with standard beds.

“Toilet looked somewhat neglected” “Shabby bath robes” “Sink was horrible”

Ranked top 17% by families, with a score of 85

Good to know

  • Great location

    “Exceptional views of the entire city” “Very peaceful location”

  • Fantastic service

    “Effortless check in and check out” “Staff were fantastic”

  • Tasty breakfast

    “Excellent buffet breakfast” “Breakfast was delicious”

Review highlights

Location

92/100
7 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Service

87/100
8 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Breakfast

86/100
5 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Comfort

68/100
4 reviews

Comfortable.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

Room

65/100
6 reviews

Room is all right.

“Excellent nights sleep” “The drain was not draining” “Shabby bath robes”

Good to know

  • Small rooms

    “Shower room was small” “Tiny hotel room”

  • Friendly service

    “Table service was attentive” “Staff was very knowledgeable and helpful”

Review highlights

Cleanliness

91/100
5 reviews

Clean.

“Sanitary towels” “Good clean comfortable modern interior” “Rooms were immaculate and stocked”

Service

86/100
14 reviews

Friendly service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Location

85/100
13 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Breakfast

81/100
5 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast was delicious” “Excellent breakfast selection”

Amenities

76/100
6 reviews

Great amenities.

“Excellent meeting place” “Excellent facilities” “Nice modern foyer”

Comfort

65/100
8 reviews

Tiny, somewhat comfortable rooms.

“Quiet and relaxing stay.” “Suite was roomy well equipped” “Calm surroundings”

Room

60/100
15 reviews

Small, but acceptable, rooms.

“The drain was not draining” “Broken shower head” “Terrible smell”

Ranked top 61% by families, with a score of 82

Good to know

  • Great location

    “Exceptional views of the entire city” “Very peaceful location”

Review highlights

Location

85/100
7 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Good to know

  • Nice building

    “Excellent meeting place” “Excellent facilities”

Review highlights

Service

89/100
3 reviews

Fantastic service.

“Effortless check in and check out” “Staff were fantastic” “Table service was attentive”

Location

89/100
7 reviews

Great location.

“Exceptional views of the entire city” “Very peaceful location” “Location is amazing”

Vibe

85/100
5 reviews

Awesome vibe.

“Tremendous atmosphere” “Nice modern foyer” “Very modern conveniences”

Food

76/100
6 reviews

Delicious food.

“The children loved the cookies” “Dinner in the restaurant and it was perfect” “Excellent food”

Amenities

75/100
4 reviews

Nice building.

“Excellent meeting place” “Excellent facilities” “Nice modern foyer”

Room

56/100
4 reviews

Room is all right.

“Sanitary towels” “Toilet looked somewhat neglected” “Sink was horrible”

Review Semantics by TrustYou

Property Description

Our flagship hotel in the heart of the city combines a passion for modern design and innovation with contemporary living. Awarded Hotel of the Year 2005. Ideally located next to the Tate Britain and the River Thames with the London Eye, Houses of Parliament and all the shopping and theatres of the West End only a short walk away. As well as 460 contemporary bedrooms, the City Inn Westminster hotel boasts the stylish Millbank Lounge bar and thoroughly modern cuisine of City Café.Whether you are staying on business, hosting a meeting or event, or planning a weekend break City Inn Westminster gives you the space to live, work and relax in London. Complimentary use of our wireless broadband internet network is also provided in all meeting rooms and public spaces to keep life simple. With an alfresco terrace in Side Street plus showcases of up and coming artists, City Inn Westminster creates a modern alternative to traditional large hotels.It's no wonder we steal hearts and win awards. Check in to City Inn Westminster Hotel and check us out.

Details / Other Expenses

Check In:3:00pm
Check Out:12:00am
Year of Last Renovation:2003
Floors:14
Rooms:460
Non Smoking Rooms:420
Handicap Rooms:
Suites:14
Room Windows:Windows Do Open
Meeting Rooms:7 View Spaces
Meeting Space:1650 sq. feet
Banquet Space:Holds 200 people
Policies / Expenses
Cancellation:
various
Nightly Parking:£30
Typical Group Deposit:25%
Total Taxes:20.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Breakfast in room
  • Camping or barbeque facilities
  • Car rental
  • Central location
  • Charge for early check out
  • Child facilities
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Heathrow Airport 12 miles. Taxi Cost is £45 one way. £14 on bus or £4 on the Underground

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full English Breakfast at £21.50 per person

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

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Meeting Rooms and Banquet Rooms at Doubletree by Hilton Hotel London Westminster

Below are the meeting, banquet, conference and event spaces at Doubletree by Hilton Hotel London Westminster.

Feel free to use the Doubletree by Hilton Hotel London Westminster meeting space capacities chart below to help in your event planning. Hotel Planner specializes in London event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Meters)
Size
(sqm.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Tay3 x 5 x 218--/----------10--/--------
Close This

Tay

Room Type:
Boardroom
Total Size:
18 Sq. Meters
Dimensions:
3 x 5 x 2 Meters
Floor Level:
1
Power Outlets:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • LAN Internet
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
Half Day Rental:
£300.00 GBP
Full Day Rental:
£360.00 GBP
Evening Rental:
£100.00 GBP
24 Hr. Hold Rental:
£800.00 GBP
Catering costTeas & Coffees - £4.95 per servingMineral water - £4.50 per bottleWorking buffet lunch - £17.50 per personAV RequirementLCD Projector - £150.00 +VATFlipchart - £25.00 each
Esk6 x 5 x 237--/20--18--1318--/--2635--
Close This

Esk

Room Type:
General Meeting Room
Total Size:
37 Sq. Meters
Dimensions:
6 x 5 x 2 Meters
Floor Level:
1
Power Outlets:
2
Columns:
3
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • LAN Internet
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
Half Day Rental:
£350.00 GBP
Full Day Rental:
£600.00 GBP
Evening Rental:
£150.00 GBP
24 Hr. Hold Rental:
£950.00 GBP
Catering costTeas & Coffees - £4.95 per servingMineral water - £4.50 per bottleWorking buffet lunch - £17.50 per personAV RequirementLCD Projector - £150.00 +VATFlipchart - £25.00 each

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