TRU by Hilton Cypress Houston

27204 Us Highway 290, Cypress, TX 77433 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
29.98232-95.72409
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Average
3.5/5

Based on 3 guest reviews

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  • Has an indoor pool!
  • Complimentary breakfast is offered
  • The Avg. Group Discount is 10.3%!
  • Gym / Fitness Center Available
  • 92 sleeping rooms in hotel
  • Check out: 12:00pm
  • Hotel has a green policy
  • Groups & Meetings rating of 10.0/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

We are conveniently located in Cypress, Texas - Easy Access on and off Hwy 290 at Muesckhe exit. We are only minutes away from Houston Premium Outlet Mall, Memorial Herman Hospital Cypress, COF Community of Faith, Second Baptist Church Cypress, Bucces, . Wedding Venues: Lindsay Lakes, Bridal Oaks, House Estates, Bellezza Ballroom, Prestige Events, Cypress Chateau Sports: Premiere Baseball, CFISD Berry Center, Burroughs Park, VFW Cypress Schools: CFISD Schools, Lone Star College, Prairie View A&M University Golf: Blackhorse Golf, Longwood Golf, Houston National Golf, Cypress Lakes Golf Restaurants: Mo''s Place, Texas Grill, Gringo''s Mexican Restaurant, Cracker Barrell, Murdoc''s and lots of great restaurants at Towne Lake Boardwalk

Verified Reviews of TRU by Hilton Cypress Houston

Below are the verified reviews from guests that we have booked recently:
"Tight but clean quarters with no frills."
Overall Score3.0/ 5
Clean, comfortable but very tight quarters and husband and I had a hard time getting by each other. No closet but just a few knobs to hang clothes on and a few hangers over the mini fridge. We did enjoy the water bottle filler in the lobby, great access to ice and the 24/7 coffee. Also was provided with a fairly nice brown bag breakfast.
(Individual traveler, booked 1 room), from US flag
11-Mar-2021 Verified Review, stayed from Fri Mar 05 to Mon Mar 08 2021 at a $72.25 average nightly rate.
"Terrible"
Overall Score1.0/ 5
When we arrived with our confirmation, we were told we didn't have a room since we went through a third party even though the funds had already been taken from our account and the confirmation said it was not refundable. After a lot of DIALOG, she finally gave us a room, but let us know she was canceling someone else's reservation. We have not been able to stay at our home for three weeks since the Freeze took place and we lost our well and pipes. So we were looking forward to a good night sleep and hot shower, needless to say, all we got was frustration. We will not be back.
(Individual traveler, booked 1 room), from US flag
09-Mar-2021 Verified Review, stayed from Fri Mar 05 to Sun Mar 07 2021 at a $98.99 average nightly rate.
"Nice staff, great location."
Overall Score4.0/ 5
Breakfast was not consistent,we got continental sometimes on prepared bags.No protein.
(Individual traveler, booked 1 room), from US flag
13-Jan-2021 Verified Review, stayed from Thu Jan 07 to Mon Jan 11 2021 at a $80.75 average nightly rate.
"NO CUSTOMER SUPPORT."
Overall Score1.0/ 5
I booked a room with TRU Marriot through the baseball factory website and specifically specified that I needed a room with two beds for my family of four (Not a king size bed). After confirmation I immediately called to check that I had a two bed room and was told that the room that I was slated for had only a king size bed. I requested that they cancel my reservation but was told that the hotel could not do so because it was booked via Priceline. I called the Priceline customer support line but no one answers after about 10 PM. I then wrote an e mail and called them successfully the next morning. I was informed that they had my e mail and that they were looking into my situation and would get back to me. That never happened and a few days later I was billed $ 218.00 for a room that I tried to cancel in a timely manner and never used.
(Individual traveler, booked 1 room), from US flag
20-Nov-2020 Verified Review, stayed from Fri Nov 06 to Sun Nov 08 2020 at a $81.99 average nightly rate.
"Great, clean, friendly."
Overall Score5.0/ 5
Hotel staff was friendly, helpful and professional. Room was very clean, beds were super comfortable. Great location.
(Individual traveler, booked 1 room), from US flag
10-Nov-2020 Verified Review, stayed from Fri Nov 06 to Sun Nov 08 2020 at a $81.99 average nightly rate.
"Customer Service"
Overall Score1.0/ 5
I tried to call someone and could not talk to a live person about a cancellation. Never actually got to stay at hotel.
(Individual traveler, booked 1 room), from US flag
07-Nov-2020 Verified Review, stayed from Fri Nov 06 to Sat Nov 07 2020 at a $73.99 average nightly rate.
"Reservation for two rooms non existent."
Overall Score1.0/ 5
Scheduled hotel stay from this website over a month in advance for a “wedding block of rooms” and booking 2. Arrived to hotel and they said there was no reservation and they were booked. Hotel clerk was VERY rude and condescending. I am even a Hilton Honors member and they acted like we were trash and refused to let me speak to a manager (said no hotel manager on site). I understand this was most likely a 3rd party issue but the way I was treated I will never stay at a Hilton again.
(Group coordinator, booked 2 rooms), from US flag
11-Oct-2020 Verified Review, stayed from Sat Oct 10 to Sun Oct 11 2020 at a $74.99 average nightly rate.
"Taylor made our stay outstanding."
Overall Score4.0/ 5
We had issues with our hotel rooms, TV, leaking AC, dirty room, etc. Taylor went above and beyond to make our stay the best possible.
(Individual traveler, booked 1 room), from US flag
03-Oct-2020 Verified Review, stayed from Fri Sep 25 to Tue Sep 29 2020 at a $80.75 average nightly rate.
"Just Okay"
Overall Score3.0/ 5
The hotel was clean and the rooms as well. It was okay just not a comfy feel. You could hear every sound so we did not sleep that great. The staff that we did see were friendly but when the fire alarm went off at 2:30 am, there was not one staff member around to reassure us that everything was ok. The breakfast was good. I would most likely staff somewhere else.
(Individual traveler, booked 1 room), from US flag
26-Nov-2019 Verified Review, stayed from Fri Nov 22 to Sun Nov 24 2019 at a $91.20 average nightly rate.
3.5 out of 5. Based on 3 guest reviews

Property Description

NEW TRU by Hilton Cypress Houston, opened on April 30, 2019.

Green Sustainability

Yes, We have bins for recycle program

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2019
Floors: 5
Rooms: 92
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 92
Handicap Rooms:
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
FEMA Approved: Yes
Pool Info: Indoor Pool -
Policies / Expenses
Cancellation:
48 hours
Nightly Parking: 0
Total Taxes: 15.00%
Total Misc Fees: $1.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00 Per Night
Country Tax: 9.00 Per Night

Amenities / Features


  • Complimentary breakfast
  • Elevator
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Internet - wireless
  • Ironing facilities
  • Laundry valet service
  • Non-smoking rooms
  • Office or business center
  • Pets allowed
  • Refrigerator
  • Self controlled heating/cooling system
  • Swimming pool - indoor
  • Telephone in all rooms
  • TV - Free Cable

Airport & Shuttle Information

HULL FIELD ARPT, HOUSTON GEORGE BUSH INTERCONT, METROPORT, HOUSTON SUGAR LAND RGNL ARPT, COULTER FIELD AIRPORT, BAY CITY AIRPORT, HOUSTON FIRST CITY HELIPORT, HOUSTON CONROE ARPT, DAVID WAYNE HOOKS MEM ARPT, PARK TEN HELIPAD, EAGLE AIR PARK ARPTT, WHARTON MNCPL, HOUSTON WESTCHASE HELIPORT, EASTERWOOD FIELD, ELLINGTON FIELD, BRUCE BROTHERS RGNL ARPT, HOUSTON WILLIAM P HOBBY ARPT, LAKESIDE AIRPORT, WEST HOUSTON, TEXAS GULF COAST REGIONAL ARPT, HOUSTON HOBBY ARPT, HOUSTON TRANSCO TOWER HELIPORT, HOUSTON ELLINGTON ARPT, EASTERWOOD

Local Shuttle Info: We offer Shuttle service within 5 mile radius

Breakfast Information

"Top It" Breakfast is complimentary

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Allow pets up to 50 pounds MAX with a $75 non-refundable pet fee

Parking Info

Parking is free

Internet / WiFI

Wi-Fi is complimentary as well as on-line printing in hotel lobby

About TRU by Hilton

  • Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
  • Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
  • To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
  • Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
  • Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
  • Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.

The TRU by Hilton highlights above are subject to change without notice.

Group vs. Individual Rates at TRU by Hilton Cypress Houston

Rate fluctuations of TRU by Hilton Cypress Houston

The graph above is trends of room rates for both our group prices and the lowest online individual prices we could find at the time the group bid was submitted. The best group discount displayed is 22.0% in the month of December 2020 and the highest average individual rate is $109 in the month of June 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at TRU by Hilton Cypress Houston in a month when rates are lower.

FAQs about TRU by Hilton Cypress Houston

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does TRU by Hilton Cypress Houston have?

There are 92 sleeping rooms in the hotel.

What kind of breakfast is at TRU by Hilton Cypress Houston?

"Top It" Breakfast is complimentary

What parking is available at TRU by Hilton Cypress Houston?

Parking is free

How much does internet cost?

Wi-Fi is complimentary as well as on-line printing in hotel lobby

Is there a gym at TRU by Hilton Cypress Houston?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at TRU by Hilton Cypress Houston?

Yes, there is a pool on-site at the property. Indoor Pool -.

Testimonials:

Testimonials icon
"This is a wonderful service when you're planning such a huge event. It really puts the mind at ease!! I just want to say Thank You!! One more thing that I can knock off my never ending list of things to do!! " S.T. - Reno, NV

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