BEST WESTERN ROCKAWAY HOTEL

14 Green Pond Rd., Rockaway, NJ 07866 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Suburban Hotel in Morris County
40.91216-74.50113
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Average
3.0/ 5

Based on 44 guest reviews

Show Guest Reviews
  • We have an outdoor pool ready for use
  • Free breakfast available
  • Hotel has 60 rooms
  • Hotel has 2 floors
  • Hotel has 3 suites
  • Check out time: 12:00 PM
  • Groups & Meetings rating of 6.2/10

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Include Discounts:

Room Types

Check RatesStandard Double Room 2 Double Beds
Non-Smoking
Check RatesStandard Double Room 2 Double Beds 14 Day Advpurch
Non-Smoking
Check RatesStandard Room 1 King Bed Accessible
Non-Smoking
Check RatesStandard Room 14 Day Advpurch
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite 14 Day Advpurch
Non-Smoking

Local Attractions

Craigemeur Recreation, Picatinney Arsenal

Verified Reviews of Best Western Rockaway Hotel

Below are the verified reviews from guests that we have booked recently:
"Not So Great"
Overall Score2.0/ 5
The room smelled like mildew pretty badly.
(Individual traveler, booked 1 room), from US flag
24-Apr-2015 Verified Review
"Clean, quiet, comfortable."
Overall Score4.0/ 5
The hotel was clean, the bathroom was very nice and it was quiet.
(Individual traveler, booked 1 room), from US flag
14-Jul-2014 Verified Review, stayed from Sat Jul 12 to Sun Jul 13 2014 at a $100.00 average nightly rate.

Summary of Verified Reviews

Summary of 239 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
59
Poor

With a poor TrustScore of 59, guests think this hotel is not up to standards with its rooms, amenities and Vibe.

Excellent Economy Hotel Top 1% in city

Good to know

  • Unpleasant entrance area

    “Dated lobby” “Dangerous front door”

  • Poor hotel buildings

    “Older building” “Dated lobby”

  • Poorly-maintained rooms

    “A/c did not work” “Cable box didn't work”

  • Unclean hotel facilities

    “Carpets in the hallway were soaked”

Review highlights

Location

90/100
23 reviews

Great location.

“Huge mall” “Close to the highway” “Restaurants across the street”

Service

68/100
73 reviews

Reception and service are alright. Friendly, professional service, however housekeeping is awful.

“Speedy check in/check” “Quick place to stay” “Staff was not much”

Cleanliness

57/100
65 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Clean and average for budget place” “Clean facilities” “Carpets in the hallway were soaked”

Room

50/100
116 reviews

Poorly-maintained rooms with unsatisfactory bathrooms, TV's and furniture. Large, reasonably clean rooms and comfortable beds.

“There was no hot water” “A/c did not work” “Just thin blanket”

Breakfast

43/100
25 reviews

Bad breakfast.

“No breakfast” “Breakfast was cold” “Breakfast is poor”

Amenities

19/100
37 reviews

Old facilities and unpleasant entrance area.

“Older building” “Dated lobby” “Dangerous front door”

Vibe

18/100
29 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated. Fine for a budget trip.

“Older building” “Dated lobby” “Dangerous front door”

WiFi

0/100
6 reviews

Bad internet service.

“No internet” “Computer in the lobby didn't work” “Wifi did not work”

Good to know

  • Poor vibe

    “Older building” “Dated lobby”

  • Unclean hotel facilities

    “Carpets in the hallway were soaked”

  • Poor hotel buildings

    “Older building” “Dated lobby”

  • Bad amenities

    “Older building” “Dated lobby”

Review highlights

Service

68/100
8 reviews

Service is adequate.

“Speedy check in/check” “Quick place to stay” “No security”

Cleanliness

51/100
11 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Clean and average for budget place” “Clean facilities” “Carpets in the hallway were soaked”

Room

45/100
19 reviews

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

“There was no hot water” “A/c did not work” “Just thin blanket”

Vibe

20/100
4 reviews

Poor vibe.

“Older building” “Dated lobby” “Dangerous front door”

Amenities

16/100
6 reviews

Poor hotel buildings.

“Older building” “Dated lobby” “Dangerous front door”

Good to know

  • Poorly-maintained rooms

    “A/c did not work” “Cable box didn't work”

  • Bad amenities

    “Older building” “Dated lobby”

  • Poor hotel buildings

    “Older building” “Dated lobby”

  • Unclean hotel facilities

    “Carpets in the hallway were soaked”

Review highlights

Service

67/100
11 reviews

Service is adequate.

“Quick place to stay” “24-hour desk” “No security”

Cleanliness

56/100
10 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Clean and average for budget place” “Clean facilities” “Carpets in the hallway were soaked”

Room

46/100
18 reviews

Great beds, but only decently clean and poorly maintained rooms with bad bathrooms.

“There was no hot water” “A/c did not work” “Just thin blanket”

Amenities

20/100
6 reviews

Poor hotel buildings.

“Older building” “Dated lobby” “Dangerous front door”

Vibe

18/100
5 reviews

Poor vibe.

“Older building” “Dated lobby” “Dangerous front door”

Good to know

  • Room is all right

    “There was no hot water” “A/c did not work”

Review highlights

Value

85/100
5 reviews

Best value for money.

“Cheap motel” “Inexpensive overnight stay” “Room at a great price”

Comfort

71/100
8 reviews

Very comfortable with alright beds.

“Big fridge” “Good night's sleep” “Private balcony”

Service

67/100
7 reviews

Service is adequate.

“Quick place to stay” “24-hour desk” “Staff was not much”

Cleanliness

63/100
6 reviews

Quite clean.

“Clean and average for budget place” “Clean facilities” “Carpets in the hallway were soaked”

Room

51/100
12 reviews

Average rooms with standard beds.

“There was no hot water” “A/c did not work” “Just thin blanket”

Good to know

  • Unpleasant entrance area

    “Dated lobby” “Dangerous front door”

  • Poor hotel buildings

    “Older building” “Dated lobby”

  • Poorly-maintained rooms

    “A/c did not work” “Cable box didn't work”

  • Unclean hotel facilities

    “Carpets in the hallway were soaked”

Review highlights

Location

90/100
23 reviews

Great location.

“Huge mall” “Close to the highway” “Restaurants across the street”

Service

71/100
71 reviews

Friendly, professional service, and decent reception, but bad housekeeping.

“Hostess was helpful and attentive” “Speedy check in/check” “Quick place to stay”

Cleanliness

58/100
64 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Clean and average for budget place” “Clean facilities” “Carpets in the hallway were soaked”

Room

49/100
112 reviews

Poorly-maintained rooms with unsatisfactory bathrooms, TV's and furniture. Large, reasonably clean rooms and comfortable beds.

“There was no hot water” “A/c did not work” “Just thin blanket”

Breakfast

43/100
25 reviews

Bad breakfast.

“No breakfast” “Breakfast was cold” “Breakfast is poor”

Amenities

20/100
36 reviews

Old facilities and unpleasant entrance area.

“Older building” “Dated lobby” “Dangerous front door”

Vibe

18/100
29 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Older building” “Dated lobby” “Dangerous front door”

WiFi

0/100
6 reviews

Bad internet service.

“No internet” “Computer in the lobby didn't work” “Wifi did not work”

Good to know

  • Poor vibe

    “Older building” “Dated lobby”

  • Unclean hotel facilities

    “Carpets in the hallway were soaked”

  • Poor hotel buildings

    “Older building” “Dated lobby”

  • Bad amenities

    “Older building” “Dated lobby”

Review highlights

Service

69/100
7 reviews

Service is adequate.

“Quick place to stay” “No security” “No maintenance person”

Cleanliness

52/100
10 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Clean and average for budget place” “Clean facilities” “Carpets in the hallway were soaked”

Room

45/100
18 reviews

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

“There was no hot water” “A/c did not work” “Just thin blanket”

Vibe

20/100
4 reviews

Poor vibe.

“Older building” “Dated lobby” “Dangerous front door”

Amenities

16/100
5 reviews

Poor hotel buildings.

“Older building” “Dated lobby” “Dangerous front door”

Good to know

  • Poorly-maintained rooms

    “A/c did not work” “Cable box didn't work”

  • Bad amenities

    “Older building” “Dated lobby”

  • Poor hotel buildings

    “Older building” “Dated lobby”

  • Unclean hotel facilities

    “Carpets in the hallway were soaked”

Review highlights

Service

67/100
11 reviews

Service is adequate.

“Hostess was helpful and attentive” “Speedy check in/check” “Quick place to stay”

Cleanliness

56/100
10 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Clean and average for budget place” “Clean facilities” “Carpets in the hallway were soaked”

Room

46/100
17 reviews

Great beds, but only decently clean and poorly maintained rooms with bad bathrooms.

“There was no hot water” “A/c did not work” “Just thin blanket”

Amenities

20/100
6 reviews

Poor hotel buildings.

“Older building” “Dated lobby” “Dangerous front door”

Vibe

18/100
5 reviews

Poor vibe.

“Older building” “Dated lobby” “Dangerous front door”

Good to know

  • Fantastic service

    “Hostess was helpful and attentive” “Speedy check in/check”

  • Room is not nice

    “There was no hot water” “A/c did not work”

Review highlights

Value

85/100
5 reviews

Best value for money.

“Cheap motel” “Inexpensive overnight stay” “Room at a great price”

Comfort

71/100
8 reviews

Very comfortable with alright beds.

“Big fridge” “Good night's sleep” “Private balcony”

Service

70/100
6 reviews

Fantastic service.

“Hostess was helpful and attentive” “Speedy check in/check” “Quick place to stay”

Cleanliness

63/100
6 reviews

Quite clean.

“Clean and average for budget place” “Clean facilities” “Carpets in the hallway were soaked”

Room

50/100
11 reviews

Rooms are subpar, but beds are decent.

“There was no hot water” “A/c did not work” “Just thin blanket”

Review Semantics by TrustYou

Customer Reviews of Best Western Rockaway Hotel

3.0 out of 5.Based on 44 guest reviews, Average

Property Description

60 Elegantly decorated guest rooms including 4 two room suites, Free deluxe continental breakfast, High speed internet, coffee maker, Iron/ironing Board, Microwave, Refrigerator and hair dryer. Free USA Today. Meeting space up to 100 people with audiovisual equipment available.

Details / Other Expenses

Check In:3:00 PM
Check Out:12:00 PM
Year of Last Renovation:2007
Floors:2
Rooms:60
Non Smoking Rooms:60
Handicap Rooms:
Suites:3
Room Windows:Windows Do Open
Meeting Rooms:1
Meeting Space:989 sq. feet
Banquet Space:Holds 75 people
Policies / Expenses
Cancellation:
Individual cancellation is 6pm day of arrival
Nightly Parking:0
Total Taxes:15.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Nearest Airport is Newark International 15 minutes driving time

Airport Shuttle? Sorry, no airport shuttle available.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or arline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

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