SureStay Hotel by Best Western Ontario Airport

3201 Centre Lake Dr., Ontario, CA 91761 United States (USA) near Exit 55b a on I-10 (~0.6mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
34.065990 -117.582340
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 442 guest reviews

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  • Has outdoor swimming pool
  • Comp. Breakfast
  • 114 rooms in property
  • 3 floors in property
  • Check-in: 03:00
  • Check-out: 12:00
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 7.4/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates 1 King Bed
Non-Smoking
Check Rates 1 King Bed Accessible
Non-Smoking
Check Rates 1 King Bed Continental Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check Rates 1 King Bed Flat Screen Television Microwave and Refrigerator High Speed Internet Accessible
Non-Smoking
Check Rates 1 King Bed Flat Screen Television Microwave and Refrigerator High Speed Internet Accessible Continen
Non-Smoking
Check Rates 1 King Bed Mobility Accessible
Non-Smoking
Check Rates 1 King Bed Refrigerator, Microwave
Non-Smoking
Check Rates 2 Queen Beds
Non-Smoking
Check Rates 2 Queen Beds Continental Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check Rates 2 Queen Beds Flat Screen Television Microwave and Refrigerator High Speed Internet Acces
Non-Smoking
Check Rates 2 Queen Beds Flat Screen Television Microwave and Refrigerator High Speed Internet Accessible Contin
Non-Smoking
Check Rates 2 Queen Beds Refrigerator, Microwave
Non-Smoking
Check Rates Accessible 1 King Bathtub
Non-Smoking
Check Rates Accessible 1 King Continental Breakfast Accessible
Non-Smoking
Check Rates Accessible 1 King Continental Breakfast Accessible Roll in Shower
Non-Smoking
Check Rates Accessible 1 King Mobility Accessible Bathtub Continental Breakfast
Non-Smoking
Check Rates Accessible 1 King Mobility Accessible Roll in Shower Continental Breakfast
Non-Smoking
Check Rates Accessible 1 King Roll in Shower
Non-Smoking
Check Rates Basic Room 1 King Bed Accessible Bathtub
Non-Smoking
Check Rates King Room with Mobility Accessible Tub
Non-Smoking
Check Rates King Room with Roll in Shower Disability Accessible
Non-Smoking

Local Attractions

Ontario Mills Mall, Victoria Gardens, Ontario Airport., Ontario Convention Center and California Speedway.

Verified Reviews of SureStay Hotel by Best Western Ontario Airport

Below are the verified reviews from guests that we have booked recently:
"Was O.k."
Overall Score3.0/ 5
A/C Heater in room did not work correctly. Toilet kept running all night.
(Individual traveler, booked 1 room), from US flag
08-Jan-2020 Verified Review, stayed from Mon Jan 06 to Wed Jan 08 2020 at a $137.23 average nightly rate.
"Need Better Communication."
Overall Score3.0/ 5
My expeience was horrible! First, I was not pleased at all with the lack of coordination between Hotel Planner and the Fairfield Inn. When I arrived to check in I was surprised that the front desk staff asked me for payment. They were not aware that you at Hotel Planner had already taken payment from me. We went back and forth unril I produced an email from Hotel Planner showing that I had paid that was frustrating, considering that I had just arrived from driving over 8 hours from Utah. Furthermore, wwhen I asked the front desk staff to credit my Marriott Rewards account for the stay they said they could not because I had made my reservation through you (Hotel Planner) and not through Marriott. Because of this horrible experience, I'll not use Hotel Planner to make any reservations in the future!
(Individual traveler, booked 1 room), from US flag
02-Sep-2014 Verified Review
"Great Rooms"
Overall Score5.0/ 5
Rooms were clean and for the price you can't beat it. I would stay there again.
(Individual traveler, booked 1 room), from US flag
30-Jul-2014 Verified Review
"Very friendly staff. Clean rooms. Great breakfast."
Overall Score4.0/ 5
Rooms are on the small side, but is ample for short stays. Staff was helpful and friendly. Premises were very clean. Breakfast was very good. Staff made sure that food was quickly available even though it was very busy.
(Individual traveler, booked 1 room), from US flag
17-Jun-2014 Verified Review, stayed from Sat Jun 14 to Sun Jun 15 2014 at a $79.00 average nightly rate.
"Housekeeping Issue"
Overall Score3.0/ 5
Housekeeping would not stay out of my room with Do Not Disturb card in key hole.
(Individual traveler, booked 1 room), from US flag
14-Nov-2013 Verified Review, stayed from Tue Nov 05 to Sun Nov 10 2013 at a $73.80 average nightly rate.
"Housekeeping"
Overall Score3.0/ 5
Housekeeping would not stay out of my room.With Do Not Disturb card in key hole.
(Individual traveler, booked 1 room), from US flag
14-Nov-2013 Verified Review, stayed from Tue Nov 05 to Sun Nov 10 2013 at a $73.80 average nightly rate.
"Housekeeping"
Overall Score3.0/ 5
Housekeeping would not stay out of my room.With Do Not Disturb card in key hole.
(Individual traveler, booked 1 room), from US flag
14-Nov-2013 Verified Review, stayed from Tue Nov 05 to Sun Nov 10 2013 at a $73.80 average nightly rate.
4.0 out of 5. Based on 442 guest reviews

Property Description

Travel with confidence by checking in with us, a hotel with outstanding service to make all of your travels easy and comfortable at an exceptional value. With a great location near the Ontario International Airport, Ontario Mills Mall, Toyota Arena and the California Speedway. We are always ready to welcome you with amenities like free Wi-Fi throughout the hotel, Internet TV to easily access your Netflix, YouTube, Crackle, and Pandora account. Youll find it easy to settle into our vibrant lobby, with spaces to gather, relax and work. Jump-start your day with our free to go breakfast. At our hotel, youre our 1 priority. We promise youll be satisfied or well make it right. Thats our commitment to you.In light of the times, some amenities may not be available.

Green Sustainability

Yes. We are part of Marriott's carbon footprint program and the global soap project.

Details / Other Expenses

Check In: 03:00
Check Out: 12:00
Year of Last Renovation: 2012
Floors: 3
Rooms: 114
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 0
Handicap Rooms: 0
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Policies / Expenses
Cancellation:
Per group contract
Nightly Parking: 0.00
Typical Group Deposit: per contract
Total Taxes: 13.95%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Non-smoking rooms
  • Refrigerator
  • Microwave in room
  • Telephone
  • Telephone in all rooms
  • Voicemail
  • Hairdryer available
  • Telephone - Free local calls
  • Alarm clock
  • Tea and coffee making facilities
  • Air conditioning
  • Complimentary breakfast
  • Swimming pool - outdoor
  • Elevator
  • Spa
  • Laundry facilities
  • Safe in room
  • Internet - wireless
  • Free WiFi Internet
  • Office or business center
  • Fax available
  • Private car parking
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: Discover
  • Credit card accepted: Mastercard/Visa

Airport & Shuttle Information

Ontario International Airport- 2 miles away. Complimentary taxi service 24 hours

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Deluxe continental breakfast including eggs, meat and fresh Belgian waffles.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

FAQs about SureStay Hotel by Best Western Ontario Airport

What time is check in?

Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Hotel by Best Western Ontario Airport have?

There are 114 rooms in the property.

What kind of breakfast is at SureStay Hotel by Best Western Ontario Airport?

Deluxe continental breakfast including eggs, meat and fresh Belgian waffles.

Can I get a AAA rate at SureStay Hotel by Best Western Ontario Airport?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Continental Breakfast Free WiFi, Microwave, Refrigerator

Can I get a Senior or AARP rate at SureStay Hotel by Best Western Ontario Airport?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Continental Breakfast Free WiFi, Microwave, Re

Is there a pool at SureStay Hotel by Best Western Ontario Airport?

Yes, there is a pool on-site at the property..