HOLIDAY INN INNER HARBOR

301 West Lombard St., Baltimore, MD 21201 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Downtown Hotel in Baltimore City County
39.28745-76.61947
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Very Good
4.0/ 5

Based on 707 guest reviews

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  • Includes an indoor pool
  • The Avg. Group Saves 14.3%!
  • Fitness + Health Center
  • 365 rooms in property
  • 13 floors in property
  • Check-out: 12:00PM
  • Hotel has an eco-friendly policy
  • Groups/Meetings rating of 10.0/10
  • 11 conference rooms in property

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Room Types

Check Rates1 King Bd Mobility Accessible Tub
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Check Rates1 King Bed Mobility Accessible Tub
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Check Rates1 King Bed Room Breakfast For Up To 2 Adults Value Limit May Apply
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Check Rates1 King Bed Room Non-SmokingSavings
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Check Rates1 King Bed with Sofa Bed
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Check Rates1 Queen Bed
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Check Rates1 Queen Bed Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates1 Queen Bed Non-SmokingSavings
Non-Smoking
Check Rates2 Queen Beds
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Check Rates2 Queen Beds Breakfast For Up To 2 Adults Value Limit May Apply
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Check Rates2 Queen Beds Mobility Accessible Tub Nosmk
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Check Rates2 Queen Beds Non-SmokingSavings
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Check RatesBest Flexible Rate 1 Queen Bed Settle in and Feel At Home in This Well Equipped Room Which Features
Non-Smoking
Check RatesBest Flexible Rate 2 Queen Beds Do Not Miss A Beat While You Are Away The Free WiFi Accessible and A
Non-Smoking
Check RatesBest Flexible Rate Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room
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Check RatesBest Flexible Rate West Tower Building Suite Take Advantage Of Free High Speed Wireless Internet
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Check RatesBook Early N Save 1 Queen Bed Settle in and Feel At Home in This Well Equipped Room Which Features
Non-Smoking
Check RatesBook Early N Save 2 Queen Beds Do Not Miss A Beat While You Are Away The Free WiFi Accessible and A
Non-Smoking
Check RatesBook Early N Save Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room B
Non-Smoking
Check RatesBook Early N Save West Tower Building Suite Take Advantage Of Free High Speed Wireless Internet
Non-Smoking
Check RatesGet More Weekend 1 King Bd Mobility Accessible Tub Designed with Your Needs in Mind This Room Feat
Non-Smoking
Check RatesGet More Weekend 1 Queen Bed Settle in and Feel At Home in This Well Equipped Room Which Features
Non-Smoking
Check RatesGet More Weekend 2 Queen Beds Do Not Miss A Beat While You Are Away The Free WiFi Accessible and A
Non-Smoking
Check RatesGet More Weekend Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Be
Non-Smoking
Check RatesPoints and Park Pkg Earn 2000 Loyalty Bonus Points Per Stay Plus Receive 1 Complimentary 1 Queen Bed
Non-Smoking
Check RatesPoints and Park Pkg Earn 2000 Loyalty Bonus Points Per Stay Plus Receive 1 Complimentary 2 Queen Bed
Non-Smoking
Check RatesPoints and Park Pkg Earn 2000 Loyalty Bonus Points Per Stay Plus Receive 1 Complimentary Standard Ro
Non-Smoking
Check RatesPoints and Park Pkg Earn 2000 Loyalty Bonus Points Per Stay Plus Receive 1 Complimentary West Tower
Non-Smoking
Check RatesRoom 1 King Bed Accessible
Non-Smoking
Check RatesRoom 1 King Bed with Sofa Bed
Non-Smoking
Check RatesRoom 1 Queen Bed
Non-Smoking
Check RatesRoom 2 Queen Beds
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Check RatesStandard Room Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
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Check RatesStandard RoomSavings
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Check RatesSuite
Non-Smoking
Check RatesWest Tower Building Suite
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Check RatesWest Tower Building Suite Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check RatesWest Tower Building Suite Non-SmokingSavings
Non-Smoking

Local Attractions

Inner Harbor, Oriole Park at Camden Yards, M & T Bank Stadium home of the Baltimore Ravens, National Aquarium, ESPN Zone, Hard Rock Cafe, B&O Railroad Museum, and Maryland Science Center.

Verified Reviews of Holiday Inn Inner Harbor

Below are the verified reviews from guests that we have booked recently:
"Wonderful"
Overall Score4.0/ 5
I recommend this Holiday Inn Inner Harbor for a great Baltimore stay.
(Meeting planner, booked 25 rooms), from US flag
04-Aug-2015 Verified Review, stayed from Fri Jul 31 to Sun Aug 02 2015 at a $149.00 group rate.
Response from Management on 12-Aug-2015:
Thank you for taking the time to share your recent stay with us here at the Holiday Inn Inner Harbor. We appreciate the time it take to share feedback. We are thrilled that you enjoyed the stay! The staff at the Holiday Inn Inner Harbor are happy to make memorable stays.

Summary of Verified Reviews

Summary of 1,596 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
78
Good

Good business hotel. Close to Inner Harbor. Good restaurant service. Close to business sites. Great location.

“Good business hotel” “Attentive front desk staff”

Excellent Business Hotel Top 6% in city
Great City Hotel Top 21% in city
Best Reception In City
Best Pool In City

Good to know

  • Wonderful sightseeing

    “Great access to the inner Harbor” “Proximity to harbor area”

  • Expensive parking

    “Hotel parking was over-priced” “Parking is expensive”

  • Poor access to parking

    “Hotel parking was over-priced” “Terrible parking garage”

  • Poor bathroom

    “Bathtubs were grungy” “Faucet was broken”

Review highlights

Wellness

92/100
34 reviews

Great fitness area, sauna and wellness.

“I like that the gym” “Indoor pool and sauna were nice” “Nice sauna”

Pool

85/100
85 reviews

Clean pool area.

“Swimming pool was an extra joy” “My kids really loved the pool” “Indoor pool and sauna were nice”

Service

83/100
545 reviews

OK housekeeping, efficient restaurant service, friendly service staff and nice reception. Room service is perfect. Great hotel security.

“Hotel staff was phenomenal” “Check in process was seamless” “Attentive front desk staff”

Location

81/100
497 reviews

Great location. Expensive, terrible parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car. Close to business sites.

“Great access to the inner Harbor” “Location was the saving grace” “Little shop there was awesome”

WiFi

65/100
31 reviews

Regular internet service.

“Free Wi-fi” “Good wifi signal” “Wifi was free”

Breakfast

58/100
125 reviews

Decent and moderately priced breakfast.

“Had to pay for breakfast” “Good complimentary breakfast” “Convenient breakfast choices with microwave”

Room

50/100
600 reviews

Decent beds and views, and clean enough rooms. Small rooms and dirty bathrooms. Tiny rooms with unacceptable air conditioners, televisions, and minibars. Room are old and neglected, but kitchenettes are OK.

“Excellent shower” “Broken A/C unit” “Broken ac unit”

Comfort

49/100
293 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“Hair on floor and bed cover” “Broken A/C unit” “Broken ac unit”

Value

48/100
236 reviews

Poor value for money. Acceptable breakfast prices. Well priced restaurant and bar.

“Terrible parking fees” “Hotel is overpriced” “No free breakfast”

Amenities

48/100
118 reviews

Subpar entrance area and ancient facilities, but wonderful grounds.

“Facilities not a 5 star” “INCREDIBLY loud construction” “Hair on floor and bed cover”

Vibe

41/100
150 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Stylish Hotel. Hotel is plain. Good for business people. Good choice for a city trip.

“Facilities not a 5 star” “Loud music” “Mattress was old”

Ranked top 59% by couples, with a score of 79

Good to know

  • Bad furniture

    “No closet” “Worn out chair”

  • Noisy

    “Hospital, it is not very quiet” “Noisey party”

  • Small bathroom

    “Bathroom a little bit too small” “Bathroom was very small”

  • Unpleasant entrance area

    “One of the three elevators was out of service” “Not enough elevators”

Review highlights

Pool

87/100
6 reviews

Great pool.

“Swimming pool was an extra joy” “My kids really loved the pool” “Indoor pool and sauna were nice”

Service

84/100
78 reviews

Efficient, friendly service with a nice reception.

“Hotel staff was phenomenal” “Check in process was seamless” “Attentive front desk staff”

Location

77/100
76 reviews

Great location with excellent sightseeing. Expensive, terrible parking.

“Great access to the inner Harbor” “Location was the saving grace” “Little shop there was awesome”

Cleanliness

60/100
32 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Bed sheets cleaned” “Hair on floor and bed cover” “Bathtubs were grungy”

Breakfast

57/100
24 reviews

Decent and moderately priced breakfast.

“Breakfast AWESOME” “Convenient breakfast choices with microwave” “No free breakfast”

Amenities

52/100
17 reviews

Okay buildings with a bad entrance area.

“Professional sports venues” “Hall ways were quiet” “Facilities not a 5 star”

Comfort

48/100
60 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Hair on floor and bed cover” “Broken A/C unit” “Broken ac unit”

Room

48/100
99 reviews

Poorly-maintained rooms, small bathrooms, and bad furniture and A/C. Rooms are cramped and old, but beds and overall cleanliness are satisfactory.

“Broken A/C unit” “Broken ac unit” “Faucet was broken”

Value

47/100
40 reviews

Poor value for money. Acceptable breakfast prices.

“Terrible parking fees” “Hotel is overpriced” “No free breakfast”

Vibe

43/100
22 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Facilities not a 5 star” “Loud music” “Mattress was old”

Ranked top 48% by families, with a score of 78

Good to know

  • Great shopping

    “Shops were within walking distance” “Next to the mall”

  • Great pool

    “Swimming pool was an extra joy” “My kids really loved the pool”

  • Wonderful sightseeing

    “Great access to the inner Harbor” “Proximity to harbor area”

  • Old rooms

    “Mattress was old” “Room look old”

Review highlights

Pool

82/100
31 reviews

Great pool.

“Swimming pool was an extra joy” “My kids really loved the pool” “Indoor pool and sauna were nice”

Service

80/100
77 reviews

Adequately professional and very friendly service with good reception.

“Hotel staff was phenomenal” “Check in process was seamless” “Attentive front desk staff”

Location

79/100
77 reviews

Great location. Expensive, terrible parking. Good shopping and sightseeing.

“Great access to the inner Harbor” “Location was the saving grace” “Little shop there was awesome”

Cleanliness

64/100
33 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Bed sheets cleaned” “Hair on floor and bed cover” “Bathtubs were grungy”

Breakfast

56/100
30 reviews

Decent and moderately priced breakfast.

“Decent breakfast buffet” “Convenient breakfast choices with microwave” “Breakfast wasn't included”

Comfort

52/100
42 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms and bathrooms are cramped.

“Plenty of towels and pillows” “Hair on floor and bed cover” “Broken A/C unit”

Room

52/100
85 reviews

Rooms are quite clean and beds are standard. Dilapidated and cramped rooms and bathrooms.

“Excellent shower” “Broken A/C unit” “Broken ac unit”

Value

48/100
42 reviews

Poor value for money. Acceptable breakfast prices.

“Terrible parking fees” “Hotel is overpriced” “No free breakfast”

Amenities

45/100
17 reviews

Poor buildings and an uninspiring entrance area.

“Facilities not a 5 star” “INCREDIBLY loud construction” “Hair on floor and bed cover”

Vibe

41/100
20 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Facilities not a 5 star” “Loud music” “Mattress was old”

Ranked top 65% by business travelers, with a score of 74

Good to know

  • Friendly service

    “Attentive front desk staff” “Staff were very helpful and knowledgeable”

  • Fantastic service

    “Hotel staff was phenomenal” “Check in process was seamless”

  • Great reception

    “Check in process was seamless” “Attentive front desk staff”

  • Great location

    “Great access to the inner Harbor” “Location was the saving grace”

Review highlights

Service

81/100
29 reviews

Friendly service and great reception.

“Hotel staff was phenomenal” “Check in process was seamless” “Attentive front desk staff”

Location

78/100
23 reviews

Great location. Expensive, terrible parking.

“Great access to the inner Harbor” “Location was the saving grace” “Little shop there was awesome”

Food

64/100
10 reviews

Food is all right.

“Bread variety none” “Buffet over priced” “Dirty dishes”

Cleanliness

64/100
6 reviews

Quite clean.

“Bed sheets cleaned” “Hair on floor and bed cover” “Bathtubs were grungy”

Breakfast

55/100
6 reviews

Breakfast is average.

“Brunch was cold” “Convenient breakfast choices with microwave” “No free breakfast”

Amenities

50/100
7 reviews

Poor hotel buildings.

“Facilities not a 5 star” “INCREDIBLY loud construction” “Hair on floor and bed cover”

Value

47/100
12 reviews

Poor value for money.

“Terrible parking fees” “Hotel is overpriced” “No free breakfast”

Comfort

47/100
15 reviews

Uncomfortable, small rooms, with decent beds.

“Hair on floor and bed cover” “Broken A/C unit” “Broken ac unit”

Room

46/100
26 reviews

Poorly-maintained, cramped rooms with bad bathrooms and mediocre beds.

“Broken A/C unit” “Broken ac unit” “Faucet was broken”

Vibe

38/100
8 reviews

Poor vibe.

“Facilities not a 5 star” “Loud music” “Mattress was old”

Ranked top 44% by solo travelers, with a score of 78

Good to know

  • Great wellness & sports facilities

    “I like that the gym” “Indoor pool and sauna were nice”

  • Hotel is outdated

    “Mattress was old” “Room look old”

  • Poor vibe

    “Facilities not a 5 star” “Loud music”

  • Uncomfortable

    “Hair on floor and bed cover” “Broken A/C unit”

Review highlights

Wellness

93/100
4 reviews

Great wellness & sports facilities.

“I like that the gym” “Indoor pool and sauna were nice” “Nice sauna”

Location

84/100
18 reviews

Great location.

“Great access to the inner Harbor” “Location was the saving grace” “Little shop there was awesome”

Service

81/100
20 reviews

Friendly service.

“Hotel staff was phenomenal” “Check in process was seamless” “Attentive front desk staff”

WiFi

65/100
6 reviews

Regular internet service.

“Free Wi-fi” “Slow Wi-Fi” “Enjoyed the free internet”

Cleanliness

61/100
10 reviews

Room cleanliness is acceptable.

“Bed sheets cleaned” “Hair on floor and bed cover” “Bathtubs were grungy”

Breakfast

60/100
8 reviews

Breakfast is average.

“Great breakfast” “Convenient breakfast choices with microwave” “No free breakfast”

Comfort

54/100
13 reviews

Beds are decent and generally comfortable.

“Plenty of towels and pillows” “Hair on floor and bed cover” “Broken A/C unit”

Room

51/100
34 reviews

Rooms are OK with average beds but poor bathrooms.

“Excellent shower” “Broken A/C unit” “Broken ac unit”

Value

48/100
11 reviews

Poor value for money.

“Terrible parking fees” “Hotel is overpriced” “No free breakfast”

Amenities

46/100
5 reviews

Poor hotel buildings.

“Facilities not a 5 star” “INCREDIBLY loud construction” “Hair on floor and bed cover”

Vibe

39/100
11 reviews

Poor vibe. Hotel is outdated.

“Facilities not a 5 star” “Loud music” “Mattress was old”

Good to know

  • Wonderful sightseeing

    “Great access to the inner Harbor” “Proximity to harbor area”

  • Expensive parking

    “Hotel parking was over-priced” “Parking is expensive”

  • Poor access to parking

    “Hotel parking was over-priced” “Terrible parking garage”

  • Poor bathroom

    “Bathtubs were grungy” “Faucet was broken”

Review highlights

Wellness

92/100
33 reviews

Great fitness area, sauna and wellness.

“I like that the gym” “Indoor pool and sauna were nice” “Nice sauna”

Service

83/100
532 reviews

OK housekeeping, efficient restaurant service, friendly service staff and nice reception. Room service is perfect. Great hotel security.

“Hotel staff was phenomenal” “Check in process was seamless” “Attentive front desk staff”

Location

80/100
483 reviews

Great location. Expensive, terrible parking. Central location with great sightseeing, dining out and shopping. Close to business sites. Reasonably accessible by car.

“Great access to the inner Harbor” “Location was the saving grace” “Little shop there was awesome”

Cleanliness

65/100
271 reviews

Rooms and pool area moderately clean but bathrooms are dirty. Moderately clean hotel facilities.

“Bed sheets cleaned” “Hair on floor and bed cover” “Bathtubs were grungy”

WiFi

65/100
31 reviews

Regular internet service.

“Free Wi-fi” “Weak WiFi signal” “Wifi was free”

Breakfast

59/100
118 reviews

Decent and moderately priced breakfast.

“Buffet breakfast great” “Convenient breakfast choices with microwave” “Breakfast and room service was great”

Room

51/100
587 reviews

Views are good, menus are average, and rooms are acceptably clean. Small rooms and dirty bathrooms. Tiny rooms with unacceptable air conditioners, televisions, and minibars. Room are old and neglected, but kitchenettes are OK.

“Excellent shower” “Broken A/C unit” “Broken ac unit”

Comfort

49/100
285 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“Hair on floor and bed cover” “Broken A/C unit” “Broken ac unit”

Value

48/100
233 reviews

Poor value for money. Acceptable breakfast prices. Well priced restaurant and bar.

“Terrible parking fees” “Hotel is overpriced” “No free breakfast”

Amenities

48/100
114 reviews

Poor buildings and an uninspiring entrance area.

“Facilities not a 5 star” “INCREDIBLY loud construction” “Hair on floor and bed cover”

Vibe

43/100
145 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Stylish Hotel. Hotel is plain.

“Facilities not a 5 star” “Loud music” “Mattress was old”

Ranked top 62% by couples, with a score of 77

Good to know

  • Bad furniture

    “No closet” “Worn out chair”

  • Noisy

    “Hospital, it is not very quiet” “Noisey party”

  • Small bathroom

    “Bathroom a little bit too small” “Bathroom was very small”

  • Old rooms

    “Mattress was old” “Room look old”

Review highlights

Pool

87/100
6 reviews

Great pool.

“Swimming pool was an extra joy” “My kids really loved the pool” “Indoor pool and sauna were nice”

Service

84/100
76 reviews

Efficient, friendly service with a nice reception.

“Hotel staff was phenomenal” “Check in process was seamless” “Attentive front desk staff”

Location

77/100
76 reviews

Great location with excellent sightseeing. Expensive, terrible parking.

“Great access to the inner Harbor” “Location was the saving grace” “Little shop there was awesome”

Cleanliness

60/100
32 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Bed sheets cleaned” “Hair on floor and bed cover” “Bathtubs were grungy”

Breakfast

57/100
23 reviews

Decent and moderately priced breakfast.

“Had to pay for breakfast” “Convenient breakfast choices with microwave” “Breakfast buffet good”

Amenities

52/100
17 reviews

Okay buildings with a bad entrance area.

“Property was excellent” “Professional sports venues” “Hall ways were quiet”

Room

48/100
98 reviews

Poorly-maintained rooms, small bathrooms, and bad furniture and A/C. Rooms are cramped and old, but beds and overall cleanliness are satisfactory.

“Broken A/C unit” “Broken ac unit” “Faucet was broken”

Value

47/100
40 reviews

Poor value for money. Acceptable breakfast prices.

“Terrible parking fees” “Hotel is overpriced” “No free breakfast”

Comfort

47/100
59 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Hair on floor and bed cover” “Broken A/C unit” “Broken ac unit”

Vibe

43/100
22 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Facilities not a 5 star” “Loud music” “Mattress was old”

Ranked top 56% by families, with a score of 77

Good to know

  • Wonderful sightseeing

    “Great access to the inner Harbor” “Proximity to harbor area”

  • Unpleasant entrance area

    “One of the three elevators was out of service” “Not enough elevators”

  • Old rooms

    “Mattress was old” “Room look old”

  • Small bathroom

    “Bathroom a little bit too small” “Bathroom was very small”

Review highlights

Pool

84/100
30 reviews

Great pool.

“Swimming pool was an extra joy” “My kids really loved the pool” “Indoor pool and sauna were nice”

Service

80/100
76 reviews

Adequately professional and very friendly service with good reception.

“Hotel staff was phenomenal” “Check in process was seamless” “Attentive front desk staff”

Location

79/100
74 reviews

Great location with excellent sightseeing. Expensive, terrible parking.

“Great access to the inner Harbor” “Location was the saving grace” “Little shop there was awesome”

Cleanliness

64/100
33 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Bed sheets cleaned” “Hair on floor and bed cover” “Bathtubs were grungy”

Breakfast

56/100
29 reviews

Decent and moderately priced breakfast.

“Convenient breakfast choices with microwave” “Breakfast buffet good” “Paid for the breakfast”

Room

53/100
82 reviews

Rooms are quite clean and beds are standard. Dilapidated and cramped rooms and bathrooms.

“Excellent shower” “Broken A/C unit” “Broken ac unit”

Comfort

52/100
41 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms and bathrooms are cramped.

“Plenty of towels and pillows” “Tiny ice machine” “Hair on floor and bed cover”

Value

48/100
41 reviews

Poor value for money. Acceptable breakfast prices.

“Terrible parking fees” “Hotel is overpriced” “No free breakfast”

Amenities

46/100
16 reviews

Poor buildings and an uninspiring entrance area.

“Facilities not a 5 star” “INCREDIBLY loud construction” “Hair on floor and bed cover”

Vibe

42/100
18 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Facilities not a 5 star” “Loud music” “Mattress was old”

Ranked top 61% by business travelers, with a score of 74

Good to know

  • Poorly-maintained rooms

    “Desk chair was extremely worn” “Worn out chair”

  • Friendly service

    “Attentive front desk staff” “Staff were very helpful and knowledgeable”

  • Poor hotel buildings

    “Facilities not a 5 star” “INCREDIBLY loud construction”

  • Expensive parking

    “Hotel parking was over-priced” “Parking is expensive”

Review highlights

Service

81/100
29 reviews

Friendly service and great reception.

“Hotel staff was phenomenal” “Check in process was seamless” “Attentive front desk staff”

Location

78/100
23 reviews

Great location. Expensive, terrible parking.

“Great access to the inner Harbor” “Location was the saving grace” “Little shop there was awesome”

Food

64/100
10 reviews

Food is all right.

“Family friendly dining” “Bread variety none” “Buffet over priced”

Cleanliness

64/100
6 reviews

Quite clean.

“Bed sheets cleaned” “Hair on floor and bed cover” “Bathtubs were grungy”

Breakfast

57/100
6 reviews

Breakfast is average.

“Convenient breakfast choices with microwave” “Nice breakfast” “Paid for the breakfast”

Amenities

50/100
7 reviews

Poor hotel buildings.

“Facilities not a 5 star” “INCREDIBLY loud construction” “Hair on floor and bed cover”

Value

47/100
12 reviews

Poor value for money.

“Terrible parking fees” “Hotel is overpriced” “No free breakfast”

Comfort

47/100
15 reviews

Uncomfortable, small rooms, with decent beds.

“Hair on floor and bed cover” “Broken A/C unit” “Broken ac unit”

Room

46/100
26 reviews

Poorly-maintained, cramped rooms with bad bathrooms and mediocre beds.

“Broken A/C unit” “Broken ac unit” “Faucet was broken”

Vibe

38/100
8 reviews

Poor vibe.

“Facilities not a 5 star” “Loud music” “Mattress was old”

Ranked top 49% by solo travelers, with a score of 76

Good to know

  • Hotel is outdated

    “Mattress was old” “Room look old”

  • Poor vibe

    “Facilities not a 5 star” “Loud music”

  • Uncomfortable

    “Hair on floor and bed cover” “Broken A/C unit”

  • Great location

    “Great access to the inner Harbor” “Location was the saving grace”

Review highlights

Location

83/100
17 reviews

Great location.

“Great access to the inner Harbor” “Location was the saving grace” “Little shop there was awesome”

Service

81/100
20 reviews

Friendly service.

“Hotel staff was phenomenal” “Check in process was seamless” “Attentive front desk staff”

WiFi

65/100
6 reviews

Regular internet service.

“Free Wi-fi” “Slow Wi-Fi” “Free wifi”

Cleanliness

61/100
10 reviews

Room cleanliness is acceptable.

“Bed sheets cleaned” “Hair on floor and bed cover” “Bathtubs were grungy”

Breakfast

60/100
8 reviews

Breakfast is average.

“Great breakfast” “Convenient breakfast choices with microwave” “No free breakfast”

Comfort

54/100
12 reviews

Beds are decent and generally comfortable.

“Plenty of towels and pillows” “Hair on floor and bed cover” “Broken A/C unit”

Room

51/100
31 reviews

Rooms are OK with average beds but poor bathrooms.

“Excellent shower” “Broken A/C unit” “Broken ac unit”

Value

49/100
10 reviews

Poor value for money.

“Terrible parking fees” “Hotel is overpriced” “No free breakfast”

Amenities

46/100
5 reviews

Poor hotel buildings.

“Facilities not a 5 star” “INCREDIBLY loud construction” “Hair on floor and bed cover”

Vibe

39/100
11 reviews

Poor vibe. Hotel is outdated.

“Facilities not a 5 star” “Loud music” “Mattress was old”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Inner Harbor

4.0 out of 5.Based on 707 guest reviews, Very Good

Property Description

All of our guestrooms include coffee/tea makers with gourmet coffee, hairdryer, iron with full size ironing board, voice mail, two 2-line phones with wireless high-speed internet, and dataport accessibility.The hotel houses Baltimore's largest in-door hotel pool complete with sauna, and exercise facility, concierge services, gift shop, parking, and 12,000 sq. ft. of meeting space.We are conveniently located in downtown Baltimore, across from the Baltimore Convention Center, and Oriole Park at Camden Yards. The Inner Harbor, M & T Bank Stadium home of the Baltimore Ravens, National Aquarium, Maryland Science Center, Hard Rock Cafe, Hppodrom Performing Arts Center, and the ESPN Zone are all with walking distance.

Green Sustainability

Lighting, water usage, limiting the use of disposables; 100% non-smoking.

Details / Other Expenses

Check In:4:00PM
Check Out:12:00PM
Year of Last Renovation:2009
Floors:13
Rooms:365
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:299
Handicap Rooms:12
Suites:12
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:11 View Spaces
Meeting Space:13500 sq. feet
Banquet Space:Holds 320 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:3PM-1A
Pool Info:
MONDAY – THURSDAY 6:30 AM-10:00 AM, 4:30 PM-10:00 PMFRIDAY 6:30 AM - 10:00 PMSATURDAY - SUNDAY 8:00 AM-10:00 PMLargest Indoor Pool in Baltimore. 50' x 25'
Policies / Expenses
Cancellation:
Individul - 6pm day of arrival, Group - 48 hours prior to arrival
Nightly Parking:$25
Typical Group Deposit:25%
Total Taxes:15.50%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
City Tax: 9.50%
Food and Beverage Tax: 9.00%
Audio Visual Tax: 6.00%
Parking Fee:25.00 Per Night
Porterage Fee: 6.00 Per Item
Gym Fee: 0.00 Per Day (Complimentary)
Additional Person Fee:10.00 Per Person (Triple & Quad)
Rooms Wireless Internet Fee: 0.00 Per Day (Complimentary)
Meeting Wireless Internet Fee: 0.00 Per Day (Complimentary)
Food and Beverage Service Charge:22.00%
Audio Visual Service Charge:22.00%
Banquet Bartender Fees:150.00 Per Function
Chef Attendant Fees:150.00 Per Function
Avg. Continental Breakfast Cost: 8.95 Per Person (Eden West)
Avg. Buffet Breakfast Cost:14.95 Per Person (Eden West)
Avg. Plated Lunch Cost:18.00 Per Person (Eden West)
Avg. Buffet Lunch Cost:26.00 Per Person
Avg. Boxed Lunch Cost:20.00 Per Person
Avg. Plated Dinner Cost:32.00 Per Person (Eden West)
Avg. Buffet Dinner Cost:36.00 Per Person
Morning Break Cost:10.00 Per Person
Afternoon Break Cost:13.00 Per Person
Banquet Gallon of Coffee:60.00 Per Item

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Up to 30 lbs. $25 non refundable deposit.


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Laundry facilities
  • Laundry valet service
  • Licensed bar
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Shows or evening entertainment
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Baltimore-Washington International Airport (BWI), 8 miles, BWI Super Shuttle $16 one way, $30 round trip, Taxi - $35

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Eden West Restaurant - Opens at 6:30amServing breakfast buffet $12.95 or A La Carte menu itemsDottie's - coffee shop - Opens at 6:30amBagels, muffins, Danish, breakfast sandwiches.

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

Previously known as:
Holiday Inn Inner Harbor Baltimore

Seasonality of Hotel Rates at Holiday Inn Inner Harbor

Rate fluctuations of Holiday Inn Inner Harbor

This chart illustrates seasonality of sleeping room prices for both group/meeting rates and the best online individual traveler rates our rate checker could find at the time the group/meeting offer was placed. The most competitive group rate shown is 36.3% in October 2016 and the highest average individual rate is $252 in the month of June 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Inner Harbor in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Holiday Inn Inner Harbor

Below are the meeting, banquet, conference and event spaces at Holiday Inn Inner Harbor.

Feel free to use the Holiday Inn Inner Harbor meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Baltimore event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Chesapeake52 x 76 x 103952--/3201802751507515025/20550400395
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Chesapeake

Room Type:
Ballroom
Total Size:
3952 Sq. Feet
Dimensions:
52 x 76 x 10 Ft.
Floor Level:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Chesapeake
Harbor I38 x 50 x 91900--/1508010050455012/10200150190
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Harbor I

Room Type:
General Meeting Room
Total Size:
1900 Sq. Feet
Dimensions:
38 x 50 x 9 Ft.
Floor Level:
12
Columns:
0
Windows:
10
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Harbor II25 x 50 x 91250--/8056454540508/611090125
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Harbor II

Room Type:
General Meeting Room
Total Size:
1250 Sq. Feet
Dimensions:
25 x 50 x 9 Ft.
Floor Level:
12
Columns:
0
Windows:
10
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Camden View0 x 0 x 9750--/5025322018255/4507075
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Camden View

Room Type:
General Meeting Room
Total Size:
750 Sq. Feet
Dimensions:
0 x 0 x 9 Ft.
Floor Level:
13
Columns:
0
Windows:
10
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
McHenry0 x 0 x 91660--/120845633303310/8120150166
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McHenry

Room Type:
General Meeting Room
Total Size:
1660 Sq. Feet
Dimensions:
0 x 0 x 9 Ft.
Floor Level:
13
Columns:
2
Windows:
25+
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of McHenry
Boardroom24 x 12 x 9288--/----------14--/----2014
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Boardroom

Room Type:
General Meeting Room
Total Size:
288 Sq. Feet
Dimensions:
24 x 12 x 9 Ft.
Floor Level:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Harbor I A38 x 23 x 9874--/603745232030--/--9075--
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Harbor I A

Room Type:
General Meeting Room
Total Size:
874 Sq. Feet
Dimensions:
38 x 23 x 9 Ft.
Floor Level:
12
Columns:
0
Windows:
25+
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Harbor I A
Harbor I B38 x 27 x 91026--/804045232235--/--10075--
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Harbor I B

Room Type:
General Meeting Room
Total Size:
1026 Sq. Feet
Dimensions:
38 x 27 x 9 Ft.
Floor Level:
12
Columns:
0
Windows:
25+
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Harbor I B
Harbor II A25 x 24 x 9600--/402024232022--/--6045--
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Harbor II A

Room Type:
General Meeting Room
Total Size:
600 Sq. Feet
Dimensions:
25 x 24 x 9 Ft.
Floor Level:
12
Columns:
0
Windows:
25+
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Harbor II A
Harbor II B25 x 26 x 9650--/242024242024--/--6045--
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Harbor II B

Room Type:
General Meeting Room
Total Size:
650 Sq. Feet
Dimensions:
25 x 26 x 9 Ft.
Floor Level:
12
Columns:
0
Windows:
25+
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

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