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Average
3.0/5
Based on 429 guest reviews
- Free comp. breakfast
- The Avg. Group Saves 31.2%!
- Hotel has 58 rooms
- 2 floors in property
- Check in time: 03:00
- Check out time: 11:00
- Groups & Meetings rating of 10.0/10
- Hotel has 2 meeting rooms
Standard prices by room type for the next 60 days
Local Attractions
Zuckerberg Island Park Millennium Park Castlegar Sculpturewalk Doukhobor Discovery Centre (Village) RED Mountain Resort Castlegar Golf Club & RV Park Whitewater Ski Resort
Map Location of SureStay by Best Western Castlegar
Verified Reviews of SureStay Hotel by Best Western Castlegar
Below are the verified reviews from guests that we have booked recently: "The room was very comfortable."
Overall Score4.0/ 5
Comfortable in hot weather Good location.Friendly staff.
Wes H. (Individual traveler, booked 1 room), from 
11-Jul-2023 Verified Review, stayed from Sun Jul 02 to Wed Jul 05 2023 at a C$153.99 average nightly rate. 
"Very nice rooms and staff."
Overall Score5.0/ 5
Very nice rooms and staff were so helpful. Would stay here again.
Gary D. (Individual traveler, booked 1 room), from
03-May-2023 Verified Review, stayed from Tue May 02 to Wed May 03 2023 at a C$124.91 average nightly rate. Property Description
The SureStay Hotel by Best Western Castlegar is a welcoming hotel with 58 rooms to accommodate varying traveler's needs. Together with our friendly staff, the hotel connects the Great Kootenay outdoors with our modest Canadian design. Get comfy in a warm duvet blanket on a cool winter night and connect online with free high-speed Wi-Fi. Enjoy a fresh cup of brewed coffee with our complimentary continental breakfast served daily in the lobby beside the warm burning fireplace.
Details / Other Expenses
| Check In: | 03:00 |
| Check Out: | 11:00 |
| Year of Last Renovation: | 2019 |
| Floors: | 2 |
| Rooms: | 58 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 58 |
| Handicap Rooms: | 0 |
| Rooms with 1 Bed: | 3 |
| Rooms with 2 Beds: | 39 |
| Suites: | 1 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 2 |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 0.6 Mi |
Policies / Expenses
| Cancellation: The cancellation policy is 24 hr prior to arrival. | |
| Total Taxes: | 15.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Fax available
- Hairdryer available
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- Office or business center
- Private car parking
- Refrigerator
- Restaurant
- Spa
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: The Movie Channel
- Voicemail
Airport & Shuttle Information
West Kootenay Regional Airport (YCG)Castlegar Taxi Available4 Minutes drive
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Start your day on us. Complimentary breakfast served each morning in the breakfast room from 6:00 am to 10:00 am. Coffee, tea, juice, yogurt, oatmeal, waffles, bagels, toast, cereal, fruit cups, and hard-boiled eggs.
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Put it in the park for a while. Enjoy plenty of complimentary guest parking. Space available for trucks and buses.
Internet / WiFI
Free wifi access.
Cleaning Policies
As a part of the community we have to fight this unpredictable time together. We are taking extra step to make sure our guest are safe during their visit to our property. Any room which is checked out is going to be blocked for next 3 days as per our new hotel policy to fight with COVID. No housekeeper, guest or staff member is allowed in that room for 3 days and after that our trained housekeeper will sanitize the room and a follow a deep cleaning procedure that have been put in place by Best Western. We still offer daily housekeeping but its up-to guest as they can refuse it as well. We offer exchanging towels and provide all the amenities to the room daily. Sheets can be changed every 3rd day or as per guest convince. At this time we encourage guest to opt for express checkout. Guest can leave their room keys in the room and ask for an email copy of the receipt. We also support and encourage guest to maintain social distance of at-least 6ft.
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
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FAQs about SureStay Hotel by Best Western Castlegar
What time is check in?
Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does SureStay Hotel by Best Western Castlegar have?
There are 58 sleeping rooms in the hotel.
Is there any meeting space at SureStay Hotel by Best Western Castlegar?
Yes, they have 2 meeting rooms that can support various table layouts.
What kind of breakfast is at SureStay Hotel by Best Western Castlegar?
Start your day on us. Complimentary breakfast served each morning in the breakfast room from 6:00 am to 10:00 am. Coffee, tea, juice, yogurt, oatmeal, waffles, bagels, toast, cereal, fruit cups, and hard-boiled eggs.
What parking is available at SureStay Hotel by Best Western Castlegar?
Put it in the park for a while. Enjoy plenty of complimentary guest parking. Space available for trucks and buses.
How much does internet cost?
Free wifi access.
Can I get a group rate at SureStay Hotel by Best Western Castlegar?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 31.2%.
Testimonials:
"I got 32 total responses! I can't calculate the time that saved me--it was so easy to choose the perfect hotel for our event. This is an awesome free service!" K.S. - Washington, DC
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