COMFORT INN & SUITES ANN ARBOR

2376 Carpenter Rd., Ann Arbor, MI 48108 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Downtown Hotel in Washtenaw County
42.25366-83.68073
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Average
3.0/ 5

Based on 109 guest reviews

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  • Has indoor swimming pool
  • Comp. Breakfast
  • The Avg. Group Saves 11.5%!
  • Fitness + Health Center
  • 50 rooms in property
  • Check-out: 11.00
  • Hotel has an eco-friendly policy
  • Group score of 6.3/10

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Include Discounts:

Room Types

Check Rates 1 King Bed Free High Speed Wireless Microwave Refrigerator Desk
Non-Smoking
Check Rates 1 King Bed Sofa Bed 2 Person Free High Speed Wireless Microwave Refrigerator Desk
Non-Smoking
Check Rates 2 Double Beds Accessible Mobility Accessible Hair Dryer Microwave Refrigerator
Non-Smoking
Check Rates 2 Queen Beds Free High Speed Wireless Microwave Refrigerator Desk
Non-Smoking
Check Rates Standard Room 1 King Bed
Non-Smoking
Check Rates Standard Room 1 King Bed with Sofa Bed
Non-Smoking
Check Rates Standard Room 2 Queen Beds
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

We are within 3 miles of all the major Universities inthe area ideal for Group teams, Conferences

Verified Reviews of Comfort Inn & Suites Ann Arbor

Below are the verified reviews from guests that we have booked recently:
"Room was in poor shape. It was very disappointed."
Overall Score2.0/ 5
I would not stay there again. The toilet was very low and was not really set up for handicapped. It was very difficult to use it. Not very clean wallpaper was falling off.
(Group coordinator, booked 2 rooms), from US flag
15-Jul-2014 Verified Review

Summary of Verified Reviews

Good to know

  • Unclean hotel facilities

    “Hotel smelled like smoke”

  • Poor hotel buildings

    “Slow elevator” “Torn up first floor”

  • Dirty room

    “Dirty rugs” “CHAIRS DIRTY”

  • Bad furniture

    “No sofa” “Closet door broken”

Review highlights

Location

79/100
41 reviews

Great location. Shopping, restaurants and bars in the area are great. Easy car access but inadequate parking.

“University Plenty to” “Mall nearby” “Conveniently located to the highway”

Comfort

70/100
37 reviews

Spacious rooms, comfortable and with great beds, but too noisy.

“Nicely appointed sleeping area” “Clean sheets” “Beds comfortable”

Service

65/100
71 reviews

Reception and service are alright. Service is professional and friendly.

“Front desk staff was professional” “Didn't have 2 reservations” “Rude desk”

Breakfast

60/100
48 reviews

Affordable, fairly tasty breakfasts.

“Good hot breakfast” “Hard boiled eggs” “Breakfast buffet was varied and good”

Value

59/100
14 reviews

Fairly good value for money. Fair breakfast prices.

“Another bonus to staying here” “Good value for the money” “Free breakfast”

Cleanliness

50/100
66 reviews

Rooms and bathrooms unsanitary. Unclean hotel facilities.

“Very clean and new carpeting” “Clean sheets” “Dirty rugs”

Room

50/100
103 reviews

Neglected, dirty rooms, especially bathrooms, with poor furniture. Reasonably recent, large rooms, with great beds.

“Noisy a/c” “Dimly lit pool room” “Paper thin walls”

Amenities

20/100
25 reviews

Poor buildings and an uninspiring entrance area.

“Slow elevator” “Torn up first floor”

Pool

8/100
10 reviews

Bad pool.

“No towels in pool area” “Lights in the pool area didn't work” “Pool area dirty”

Ranked top 72% by couples, with a score of 70

Good to know

  • Poor hotel buildings

    “Slow elevator” “Torn up first floor”

  • Comfortable beds

    “Nicely appointed sleeping area” “Clean sheets”

  • Friendly service

    “Staff accommodating” “Helpful staff”

  • Bad amenities

    “Slow elevator” “Torn up first floor”

Review highlights

Comfort

69/100
7 reviews

Relatively comfortable, with good beds.

“Nicely appointed sleeping area” “Clean sheets” “Noisy a/c”

Service

67/100
13 reviews

Service is average, but very friendly.

“Front desk staff was professional” “Friendly staff” “Didn't have 2 reservations”

Breakfast

56/100
6 reviews

Breakfast is average.

“Good hot breakfast” “Hard boiled eggs” “Breakfast buffet was varied and good”

Cleanliness

52/100
10 reviews

Room cleanliness is acceptable.

“Very clean and new carpeting” “Clean sheets” “Dirty rugs”

Room

51/100
18 reviews

Awesome beds, and reasonably clean rooms.

“Nicely appointed sleeping area” “Very clean and new carpeting” “Noisy a/c”

Amenities

16/100
4 reviews

Poor hotel buildings.

“Slow elevator” “Torn up first floor”

Ranked top 90% by families, with a score of 62

Good to know

  • Great location

    “University Plenty to” “Mall nearby”

  • Dirty room

    “Dirty rugs” “CHAIRS DIRTY”

  • Room is all right

    “Noisy a/c” “Dimly lit pool room”

Review highlights

Location

76/100
7 reviews

Great location.

“University Plenty to” “Mall nearby” “Conveniently located to the highway”

Service

67/100
5 reviews

Service is adequate.

“Front desk staff was professional” “Staff was very friendly” “Friendly person at the reception”

Breakfast

57/100
10 reviews

Breakfast is average.

“Good hot breakfast” “Hard boiled eggs” “Breakfast buffet was varied and good”

Food

53/100
4 reviews

Food is all right.

“Organic burger” “Nearby restaurant” “No butter”

Cleanliness

51/100
10 reviews

Rooms are dirty but the buildings are reasonably clean.

“Very clean and new carpeting” “Clean sheets” “Dirty rugs”

Room

49/100
13 reviews

Dirty room.

“Noisy a/c” “Dimly lit pool room” “Paper thin walls”

Ranked top 78% by business travelers, with a score of 64

Good to know

  • Room is all right

    “Noisy a/c” “Dimly lit pool room”

Review highlights

Service

62/100
7 reviews

Service is adequate.

“Front desk staff was professional” “Helpful staff” “Friendly person at the reception”

Cleanliness

51/100
5 reviews

Clean.

“Very clean and new carpeting” “Clean sheets” “Dirty rugs”

Room

48/100
7 reviews

Room is not nice.

“Noisy a/c” “Dimly lit pool room” “Paper thin walls”

Ranked top 71% by solo travelers, with a score of 76

Good to know

  • Room is all right

    “Noisy a/c” “Dimly lit pool room”

Review highlights

Room

55/100
4 reviews

Room is all right.

“Nicely appointed sleeping area” “Very clean and new carpeting” “Noisy a/c”

Good to know

  • Unclean hotel facilities

    “Hotel smelled like smoke”

  • Poor hotel buildings

    “Slow elevator” “Torn up first floor”

  • Dirty room

    “Dirty rugs” “CHAIRS DIRTY”

  • Bad furniture

    “No sofa” “Closet door broken”

Review highlights

Location

78/100
39 reviews

Great location. Shopping, restaurants and bars in the area are great. Easy car access but inadequate parking.

“University Plenty to” “Mall nearby” “Conveniently located to the highway”

Service

65/100
70 reviews

Reception and service are alright. Service is professional and friendly.

“Front desk staff was professional” “Friendly person at the reception” “Didn't have 2 reservations”

Breakfast

61/100
47 reviews

Breakfast is average.

“Good hot breakfast” “Hard boiled eggs” “Breakfast buffet was varied and good”

Value

58/100
13 reviews

Fairly good value for money.

“Inflated rate” “Cheap Hotel” “Free breakfast”

Cleanliness

50/100
66 reviews

Rooms and bathrooms unsanitary. Unclean hotel facilities.

“Very clean and new carpeting” “Clean sheets” “Dirty rugs”

Room

49/100
100 reviews

Neglected, dirty rooms, especially bathrooms, with poor furniture. Reasonably recent, large rooms, with great beds.

“Noisy a/c” “Dimly lit pool room” “Paper thin walls”

Amenities

20/100
25 reviews

Poor buildings and an uninspiring entrance area.

“Slow elevator” “Torn up first floor”

Pool

8/100
10 reviews

Bad pool.

“No towels in pool area” “Lights in the pool area didn't work” “Pool area dirty”

Ranked top 71% by couples, with a score of 68

Good to know

  • Poor hotel buildings

    “Slow elevator” “Torn up first floor”

  • Comfortable beds

    “Nicely appointed sleeping area” “Clean sheets”

  • Friendly service

    “Staff accommodating” “Helpful staff”

  • Bad amenities

    “Slow elevator” “Torn up first floor”

Review highlights

Comfort

69/100
7 reviews

Relatively comfortable, with good beds.

“Nicely appointed sleeping area” “Clean sheets” “Noisy a/c”

Service

67/100
12 reviews

Service is average, but very friendly.

“Front desk staff was professional” “Friendly staff” “Friendly person at the reception”

Breakfast

56/100
6 reviews

Breakfast is average.

“Good hot breakfast” “Hard boiled eggs” “Breakfast buffet was varied and good”

Cleanliness

52/100
10 reviews

Room cleanliness is acceptable.

“Everything was clean” “Very clean and new carpeting” “Clean sheets”

Room

51/100
17 reviews

Awesome beds, and reasonably clean rooms.

“Nicely appointed sleeping area” “Very clean and new carpeting” “Noisy a/c”

Amenities

16/100
4 reviews

Poor hotel buildings.

“Slow elevator” “Torn up first floor”

Ranked top 93% by families, with a score of 61

Good to know

  • Great location

    “University Plenty to” “Mall nearby”

  • Dirty room

    “Dirty rugs” “CHAIRS DIRTY”

  • Room is not nice

    “Noisy a/c” “Dimly lit pool room”

Review highlights

Location

76/100
7 reviews

Great location.

“University Plenty to” “Mall nearby” “Conveniently located to the highway”

Service

67/100
5 reviews

Service is adequate.

“Front desk staff was professional” “Friendly person at the reception” “Didn't have 2 reservations”

Breakfast

59/100
10 reviews

Breakfast is average.

“Good hot breakfast” “Hard boiled eggs” “Breakfast buffet was varied and good”

Food

53/100
4 reviews

Food is all right.

“Organic burger” “Nearby restaurant” “No butter”

Cleanliness

51/100
10 reviews

Rooms are dirty but the buildings are reasonably clean.

“Very clean and new carpeting” “Clean sheets” “Dirty rugs”

Room

49/100
13 reviews

Dirty room.

“Noisy a/c” “Dimly lit pool room” “Paper thin walls”

Ranked top 79% by business travelers, with a score of 62

Good to know

  • Room is not nice

    “Noisy a/c” “Dimly lit pool room”

Review highlights

Service

64/100
7 reviews

Service is adequate.

“Front desk staff was professional” “Friendly person at the reception” “Didn't have 2 reservations”

Cleanliness

51/100
5 reviews

Clean.

“Everything was clean” “Very clean and new carpeting” “Clean sheets”

Room

48/100
7 reviews

Room is not nice.

“Noisy a/c” “Dimly lit pool room” “Paper thin walls”

Review Semantics by TrustYou

Customer Reviews of Comfort Inn & Suites Ann Arbor

3.0 out of 5. Based on 109 guest reviews , Average

Property Description

large working space, luxurious furniture ,wireless internet in all rooms, exellent location for visiting teams for sporting events and most professional meetings, large parking lot for bus parking, very conveintantly located to resturants and downtown attractions we just added a new hot breakfast , this is a ideal business setting for travelers . We now have a complete remodel with all the upgrades to include HD plasma Tvs and Sealy Posterpedic mattress, and more modern everything

Green Sustainability

we are part of fresh towels and recycled materials... has went green inn 2013

Details / Other Expenses

Check In: 2.00
Check Out: 11.00
Year of Last Renovation: 2013
Floors: 2
Rooms: 50
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 25
Handicap Rooms:
Suites: 8
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 0 sq. feet
Banquet Space: Holds 0 people
Dist. to Food/Bars: 2.0 Mi
Dist. to Nearest Gym: 2.0 Mi
Pool Info:
indoor pool and jaquzzi hours 9-11 pm
Policies / Expenses
Cancellation:
2 weeks w valid contract
Nightly Parking: 0
Typical Group Deposit: 0
Total Taxes: 11.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
15.00 per night


  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Spa
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • TV - Free Showtime
  • Travellers cheques accepted
  • TV room

Airport & Shuttle Information

we are approx 20 min to DTW Airport and we have really great rates w local cabs for our guests

Local Shuttle Info: shuttle tickets available to all home football Games

Airport Shuttle? Sorry, no airport shuttle available.

About Comfort Inns

  • Hot breakfast items with two waffle flavors, meat, and eggs
  • Free high-speed internet access and daily newspaper
  • Flat-panel TV's in each room
  • Pool and/or exercise facilities available based on location
  • Spacious seating areas in the lobby

The Comfort Inns highlights above are subject to change without notice.

Previously known as:
Baymont Inn & Suites, Days Inn

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