Texas Tech University- 7 minutes away, Sam's club- Next to Best Western, Canyon West Shopping- Next to Best Western and the Hospital District- 5 minutes away.
Verified Reviews of The Baymont Inn & Suites West Below are the verified reviews from guests that we have booked recently:
"Will not use Best Western again!"
Overall Score1.0/ 5
First off, booking the hotel was an experience in itself. I was booking the hotel for a baseball team and was having to go back and forth with the GM. I would have liked to get the rooms booked in one phone call. Upon arrival at the hotel, our check-in time was 3 pm TX time. We arrived at 4:15 and our rooms were not ready. The lady at the front desk advised us they were short staffed due to staff quitting. I was patient and understood the situation, things like that just happen, and have to be addressed immediately. Upon receiving my room (an hour later from arrival time), I observed the window to the room was very dirty, hand prints, grease marks, etc. The air/heat unit was dirty and under the kitchen area by the fridge was very dirty, like it had not been moved and dusted in a very long time. There was also hair on the restroom floor. The Hotel description paper had stains on it as well. Everything just seemed so dirty. I suggest a very deep cleaning of the rooms! I wish we could have cancelled our stay that day, but unfortunately the other hotels close to our destination were booked. Please make sure this concern is addressed to the hotel, so future customer's do not have the experience I had. Thank you!
29-Apr-2014 Verified Review, stayed from Sat Apr 26 to Sun Apr 27 2014 at a $98.00 group rate (10% discount).
Response from Management on 03-Sep-2014:
Customer Reviews of The Baymont Inn & Suites West
The Baymont Hotel and Suites is located at the most ideal location at the intersection of HWY 62/82 and Loop 289, between Sam's and Canyon West Shopping Center! All rooms are located within the interior corridor featuring beautiful traditional decor with spacious guest rooms with either one king or 2 queen beds. All rooms include coffee makers, iron and ironing boards, microwaves and refrigerators. We also have an Indoor heated pool and Hot tub, a dry heated Sauna and exercise room! 2 room suites feature fireplace, flat panel TV, sofa sleeper, ceramic cook top, microwave and refrigerators. Come experience Texas Hospitality and Service!
Details / Other Expenses
|Year of Last Renovation:||2006|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||72|
|Room Windows:||Windows Do Open|
|Meeting Rooms:||1 |
|Meeting Space:||700 sq. feet|
|Banquet Space:||Holds 40 people|
|Dist. to Food/Bars:||1.0 Mi|
|Dist. to 24hr Restaurant:||2.0 Mi|
|Dist. to Nearest Gym:||2.0 Mi|
Indoor heated pool and Hot tub
Policies / Expenses
Varies per group type.
|Typical Group Deposit:||50%|
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Lubbock Airport (LBB)- 10 minutes away. Taxi fares range $15-20 one way
Airport Shuttle? Sorry
airport shuttle available.
About Baymont Inn & Suites
- Ideal extended stay property with Free Wi-Fi and Breakfast
- Business kiosk available
- In-room premium movie channel
- Free local calls
- Airport shuttle services offered at certain locations
- Children 17 and under stay free with an adult
The Baymont Inn & Suites highlights above are subject to change without notice.
Best Western Plus Palms