Texas Tech University- 7 minutes, Lubbock Christian University
-5 minutes, Canyon West Shopping, Food, & Entertainment- walking distance, South Plains Mall- 3 minutes, ATT Jones Stadium, Municipal Colliseum, & United Spirit Arena
- 6 minutes, Mackenzie Park, Joyland, & Fair Grounds- 10 minutes, Water Park- 2 minutes, Museum- 6 minutes, Downtown, Convention Center & Depot District- 8 minutes, and the Hospital District- 5 minutes away.
Verified Reviews of The Baymont Inn & Suites West
Below are the verified reviews from guests that we have booked recently:
"Will not use Best Western again!"
Overall Score1.0/ 5
First off, booking the hotel was an experience in itself. I was booking the hotel for a baseball team and was having to go back and forth with the GM. I would have liked to get the rooms booked in one phone call. Upon arrival at the hotel, our check-in time was 3 pm TX time. We arrived at 4:15 and our rooms were not ready. The lady at the front desk advised us they were short staffed due to staff quitting. I was patient and understood the situation, things like that just happen, and have to be addressed immediately. Upon receiving my room (an hour later from arrival time), I observed the window to the room was very dirty, hand prints, grease marks, etc. The air/heat unit was dirty and under the kitchen area by the fridge was very dirty, like it had not been moved and dusted in a very long time. There was also hair on the restroom floor. The Hotel description paper had stains on it as well. Everything just seemed so dirty. I suggest a very deep cleaning of the rooms! I wish we could have cancelled our stay that day, but unfortunately the other hotels close to our destination were booked. Please make sure this concern is addressed to the hotel, so future customer's do not have the experience I had. Thank you!
Verified Review, stayed from Sat Apr 26 to Sun Apr 27 2014 at a $98.00 group rate (10% discount).
Response from Management on 03-Sep-2014:
Customer Reviews of The Baymont Inn & Suites West
The Baymont Hotel and Suites Lubbock West is located in an ideal location at the intersection of HWY 62/82/Marsha Sharp Freeway and Loop 289, next to Sam's, Main Event, and Canyon West Shopping Center! All rooms are located within the interior corridor featuring beautiful contemporary décor in spacious guest rooms with either one king or 2 queen beds. All rooms include coffee makers, iron and ironing boards, and hair dryers. All suites include a living area with separate TV and fireplace, and a kitchenette with microwave and minifridge or full kitchen with stove and full size refrigerator. 2 room suites feature completely separated sleeping area and living room. Hot Tub Suites also available. We also have an indoor heated pool and Hot tub, a dry heated Sauna and fully equipped fitness room!Come experience Texas Hospitality and Service at our NEWLY RENOVATED beautiful hotel in the heart of all your Lubbock Area attractions and destinations!
Details / Other Expenses
|Year of Last Renovation:
||All Rooms Have Interior Hallways
|Non Smoking Rooms:
||Windows Do Open
||550 sq. feet
||Holds 40 people
|Dist. to Food/Bars:
|Dist. to 24hr Restaurant:
|Dist. to Nearest Gym:
large indoor heated pool, Hot tub, and steam sauna
Policies / Expenses
Varies per group type.
|Total Misc Fees:
(mandatory resort fees/taxes)
|Rooms Wireless Internet Fee:
|| 0.00 Per Day
|Rooms Wired Internet Fee:
|| 0.00 Per Day
|Meeting Wireless Internet Fee:
|| 0.00 Per Day
|Meeting Wired Internet Fee:
|| 0.00 Per Day
|Meeting Power Surcharge Fee:
|| 0.00 Per Night
|Food and Beverage Service Charge:
|Audio Visual Service Charge:
|Banquet Gallon of Coffee:
||10.00 Per Item
|| 2.50 Per Item
|Banquet Bottled Water:
|| 2.00 Per Item
Amenities / Features
Sorry, pets are not allowed.
Airport & Shuttle Information
Lubbock Airport (LBB)- 15 minutes away. Taxi fares range $20-25
Airport Shuttle? Sorry
airport shuttle available.
Complimentary Hot Breakfast Buffet:
Fresh Belgian Waffles, Sausage, Eggs, Fresh Fruit, Pastries, Muffins, Bagels, Breads, Yogurt, Cereals, Juices, Coffee, and Tea.
High Protein Options
Low Cal/Sugar Free Options
Variety of Adult and Child Options
About Baymont Inn & Suites
- Ideal extended stay property with Free Wi-Fi and Breakfast
- Business kiosk available
- In-room premium movie channel
- Free local calls
- Airport shuttle services offered at certain locations
- Children 17 and under stay free with an adult
The Baymont Inn & Suites highlights above are subject to change without notice.
Best Western Plus Palms