THE PARK VISTA A DOUBLETREE HOTEL

705 Cherokee Orchard Rd., Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Mountain Hotel in Sevier County
35.70602-83.51344
Check availability
Very Good
4.0/ 5

Based on 2298 guest reviews

Show Guest Reviews
  • Has an indoor pool!
  • The Avg. Group Discount is 19.9%!
  • Gym / Fitness Center Available
  • Hotel has 300 rooms
  • 15 floors in hotel
  • Check out time: 11:00 AM
  • Group booking rating of 10.0/10
  • Hotel has 14 meeting rooms

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Include Discounts:

Room Types

Check Rates 1 King 4 Twin Beds Family Suite Balcony High Speed Internet Accessible $9 95 Day Refridgerator Mp3 1
Non-Smoking
Check Rates 1 King 4 Twin Beds Family Suite Balcony Nonsmk
Non-Smoking
Check Rates 1 King 4 Twin Beds Family Suite Balcony Nonsmk High Speed Internet Accessible $9 95 Day Refrigerator
Non-Smoking
Check Rates 1 King 4 Twin Beds Family Suite Balcony Nonsmk High Speed Internet Accessible 9 95 Day Refridgerator
Non-Smoking
Check Rates 1 King Bed Accessible
Non-Smoking
Check Rates 1 King Bed Whirlpool Room
Non-Smoking
Check Rates 1 King Bed Whirlpool Room High Speed $9 95 Sweet Dreams Experience Linens Refridgerator Clock with M
Non-Smoking
Check Rates 1 King Bed Whirlpool Room High Speed 9 95 Sweet Dreams Experience Linens
Non-Smoking
Check Rates 1 King Deluxe Parlor Suite
Non-Smoking
Check Rates 1 King Lower Floor with Balcony Partial View
Non-Smoking
Check Rates 1 King Lower Floor with Balcony Partial View High Speed $9 95 42 Inch Flat Screen TV Refridgerator C
Non-Smoking
Check Rates 1 King Lower Floor with Balcony Partial View High Speed 9 95 42 Inch Flat Screen TV Refridgerator
Non-Smoking
Check Rates 1 King Mobility Accessible with Bathtub No
Smoking
Check Rates 1 King Mobility Accessible with Bathtub No High Speed $9 95 42 Inch Flat Screen TV Refridgerator Clo
Smoking
Check Rates 1 King Mobility Accessible with Bathtub No High Speed 9 95 42 Inch Flat Screen TV Refridgerator
Smoking
Check Rates 1 Kn Bed 2 Room Suite 2 Balconies
Non-Smoking
Check Rates 1 Kn Bed 2 Room Suite 2 Balconies High Speed $9 95 Day Living Room Refridgerator Sofa Bed Sweet Drea
Non-Smoking
Check Rates 1 Kn Bed 2 Room Suite 2 Balconies High Speed $9 95 Day Living Room Refrigerator Sofa Bed Sweet Dream
Non-Smoking
Check Rates 1 Kn Bed 2 Room Suite 2 Balconies High Speed 9 95 Day Living Room Refridgerator Sofa Bed
Non-Smoking
Check Rates 1 Kn Bed 2 Room Suite Sofa Bed 2 Balconies
Non-Smoking
Check Rates 1 Kn Bed 2 Room Suite Sofa Bed 2 Balconies High Speed Internet Accessible $9 95 Day Refridgerator Mp
Non-Smoking
Check Rates 1 Kn Bed 2 Room Suite Sofa Bed 2 Balconies High Speed Internet Accessible $9 95 Day Refrigerator Mp3
Non-Smoking
Check Rates 1 Kn Bed 2 Room Suite Sofa Bed 2 Balconies High Speed Internet Accessible 9 95 Day Refridgerator Mp3
Non-Smoking
Check Rates 1 Kn Bed City View Room with Balcony
Non-Smoking
Check Rates 1 Kn Bed City View Room with Balcony High Speed $9 95 42 Inch Flat Screen TV Refridgerator Clock wit
Non-Smoking
Check Rates 1 Kn Bed City View Room with Balcony High Speed 9 95 42 Inch Flat Screen TV Refridgerator
Non-Smoking
Check Rates 1 Kn Bed Mountain View Room with Balcony
Non-Smoking
Check Rates 1 Kn Bed Mountain View Room with Balcony High Speed $9 95 42 Inch Flat Screen TV Refridgerator Clock
Non-Smoking
Check Rates 1 Kn Bed Mountain View Room with Balcony High Speed 9 95 42 Inch Flat Screen TV Refridgerator
Non-Smoking
Check Rates 2 Queen Beds
Non-Smoking
Check Rates 2 Queen Beds Accessible
Non-Smoking
Check Rates 2 Queen Beds City View
Non-Smoking
Check Rates 2 Queen Beds City View Room with Balcony
Non-Smoking
Check Rates 2 Queen Beds City View Room with Balcony High Speed $9 95 42 Inch Flat Screen TV Refridgerator Clock
Non-Smoking
Check Rates 2 Queen Beds City View Room with Balcony High Speed 9 95 42 Inch Flat Screen TV Refridgerator
Non-Smoking
Check Rates 2 Queen Beds Lower Floor with Balcony Partial View
Non-Smoking
Check Rates 2 Queen Beds Lower Floor with Balcony Partial View High Speed $9 95 42 Inch Flat Screen TV Refridger
Non-Smoking
Check Rates 2 Queen Beds Lower Floor with Balcony Partial View High Speed 9 95 42 Inch Flat Screen TV Refridgera
Non-Smoking
Check Rates 2 Queen Beds Mountain View
Non-Smoking
Check Rates 2 Queen Beds Mountain View Room with Balcony
Non-Smoking
Check Rates 2 Queen Beds Mountain View Room with Balcony High Speed $9 95 42 Inch Flat Screen TV Refridgerator C
Non-Smoking
Check Rates 2 Queen Beds Mountain View Room with Balcony High Speed 9 95 42 Inch Flat Screen TV Refridgerator
Non-Smoking
Check Rates 2 Queen Beds Roll in Shower
Non-Smoking
Check Rates 2 Queen Beds View Room with Balcony
Non-Smoking
Check Rates 2 Queen Beds View Room with Balcony High Speed $9 95 42 Inch Flat Screen TV Refridgerator Clock with
Non-Smoking
Check Rates 2 Queen Beds View Room with Balcony High Speed 9 95 42 Inch Flat Screen TV Refridgerator
Non-Smoking
Check Rates 2 Queen Mobility Accessible Bathtub No
Smoking
Check Rates 2 Queen Mobility Accessible Bathtub No High Speed $9 95 42 Inch Flat Screen TV Refridgerator Clock w
Smoking
Check Rates 2 Queen Mobility Accessible Bathtub No High Speed 9 95 42 Inch Flat Screen TV Refridgerator
Smoking
Check Rates 2 Queen Mobility Accessible Rollin Shower No
Smoking
Check Rates 2 Queen Mobility Accessible Rollin Shower No High Speed $9 95 42 Inch Flat Screen TV Refridgerator C
Smoking
Check Rates 2 Queen Mobility Accessible Rollin Shower No High Speed 9 95 42 Inch Flat Screen TV Refridgerator
Smoking
Check Rates 2x Points Package 1 King Lower Floor with Balcony Partial View High Speed 9 95 42 Inch Flat Screen T
Non-Smoking
Check Rates 2x Points Package 1 Kn Bed City View Room with Balcony High Speed 9 95 42 Inch Flat Screen TV Refrid
Non-Smoking
Check Rates 2x Points Package 1 Kn Bed Mountain View Room with Balcony High Speed 9 95 42 Inch Flat Screen TV Re
Non-Smoking
Check Rates 2x Points Package 2 Queen Beds City View Room with Balcony High Speed 9 95 42 Inch Flat Screen TV Re
Non-Smoking
Check Rates 2x Points Package 2 Queen Beds Lower Floor with Balcony Partial View High Speed 9 95 42 Inch Flat Sc
Non-Smoking
Check Rates 2x Points Package 2 Queen Beds Mountain View Room with Balcony High Speed 9 95 42 Inch Flat Screen T
Non-Smoking
Check Rates Deluxe 2 Queen Beds
Non-Smoking
Check Rates Five Beds Family Room
Non-Smoking
Check Rates King 2 Room Suite
Non-Smoking
Check Rates King Bed Nonsmk Balcony
Non-Smoking
Check Rates King City View
Non-Smoking
Check Rates King Mountain View
Non-Smoking

Local Attractions

Ripley's Aquarium, Ober Gatlinburg, Dixie Stampede, Dollywood, Cherokee, NC, several other theaters.

Verified Reviews of The Park Vista a Doubletree Hotel

Below are the verified reviews from guests that we have booked recently:
"Nice room, water slide and incredible warm water in pool."
Overall Score4.0/ 5
The pool was really nice. Kids loved the waterslides and the incredible warm water in the pool. Thanks!
(Individual traveler, booked 1 room), from US flag
27-May-2014 Verified Review, stayed from Fri May 23 to Sun May 25 2014 at a $189.00 average nightly rate.

Summary of Verified Reviews

Summary of 1,754 verified reviews

81
Very Good

Very good family hotel. Close to Smokey Mountains. Close to excursion tours and has nearby parking areas. Service and general atmosphere is cheerful. Good fitness area.

“Family friendly hotel” “Excellent hot tub and pool”

Good Overall Ranking Top 25% in city
Excellent Family Hotel Top 4% in city
Excellent Romantic Hotel Top 4% in city
Best Pool In City
Best Design In City

Good to know

  • Great view

    “Wonderful mountain views” “Amazing mountain view”

  • Poor bathroom

    “Shower did not drain” “Toilet was nasty”

  • Friendly service

    “Waiter was very attentive and nice” “Check in was fast and friendly”

Review highlights

Pool

90/100
263 reviews

Great but dirty pool.

“Excellent hot tub and pool” “Pool was amazing” “My son loved the pool”

Wellness

86/100
22 reviews

Awesome wellness and fitness areas.

“Nice fitness center” “Excellent hot tub and pool”

Location

78/100
329 reviews

Great location. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by. Not great access by car, with bad parking. Medium distance to city centre. Expensive parking.

“Accommodating hotel staff and tram” “Excellent location” “Beautiful views of mountains”

Bar

72/100
56 reviews

Good, but overpriced, bar. Good bar service.

“Free coffee” “Bar on-site” “Lovely bartender”

Service

72/100
547 reviews

Service staff are friendly and bar service is great, but housekeeping isn't good. General service, restaurant service and reception are decent. Room service is average. Bad management.

“Staff was fantastic” “Waiter was very attentive and nice” “Excellent bell service and concierge”

Amenities

67/100
202 reviews

Hotel has an average building, generally, but an excellent conference centre. Hotel grounds and lobby are nice, but facilities are outdated. Handicap accessible facilities are all right. Beautiful architecture.

“Modern lobby” “Modern refurbishment” “No playground”

Room

67/100
789 reviews

Rooms moderately large and new with excellent views. Poorly-maintained, but clean enough rooms, and okay beds. Small rooms and dirty bathrooms. Substandard furniture with bad A/C, TV's and balconies.

“Excellent staff and cleanliness” “Carpet needs to be cleaned” “Leaking AC unit outside”

Vibe

64/100
179 reviews

OK vibe and a friendly atmosphere. Entrance area is ok. Hotel is outdated. Stylish Hotel. Awesome for families. Nice for romantic trips.

“Lobby is gorgeous” “Our stay was very relaxing and enjoyable” “Modern ammenities”

Cleanliness

61/100
286 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

“Overall dingy” “Dirty floor” “Carpet dirty”

Breakfast

57/100
134 reviews

Breakfast is decent but expensive.

“Morning buffet was the best” “Breafast is very expensive” “No complimentary breakfast”

Comfort

50/100
265 reviews

Rooms too loud and lacking comfort, with small bathrooms and bad A/C. Average-sized rooms with alright beds.

“Air conditioner did not work” “Leaking a/c unit” “AC unit had mold”

Value

41/100
183 reviews

Poor value for money. WiFi and breakfast pricey. Bar and restaurant are expensive.

“Not even free coffee” “Very disappointing for the price” “Hotel charged us more”

WiFi

25/100
59 reviews

Poor, over-priced WiFi.

“No internet” “No free wifi” “Paying for wifi”

Ranked top 16% by couples, with a score of 83

Good to know

  • Great wellness & sports facilities

    “Nice fitness center” “Excellent hot tub and pool”

  • Stylish Hotel

    “Decor was nice” “Well-appointed rooms”

  • Bar is awesome

    “Free coffee” “Bar on-site”

  • Friendly service

    “Waiter was very attentive and nice” “Check in was fast and friendly”

Review highlights

Location

81/100
80 reviews

Great location. Close to city centre with fantastic excursions. Not great access by car, with bad parking.

“Accommodating hotel staff and tram” “Excellent location” “Beautiful views of mountains”

Service

74/100
125 reviews

Friendly, mostly professional service, and so-so reception and restaurant service.

“Staff was fantastic” “Waiter was very attentive and nice” “Excellent bell service and concierge”

Room

68/100
199 reviews

Great views from decent, somewhat clean rooms with okay beds. Neglected, cramped rooms with small bathrooms. Below average furnishing, balconies, and A/C.

“Excellent staff and cleanliness” “Leaking a/c unit” “Carpet was dirty”

Vibe

60/100
38 reviews

OK vibe and a friendly atmosphere. Entrance area is ok. Hotel is outdated. Stylish Hotel.

“Lobby is gorgeous” “Our stay was very relaxing and enjoyable” “Modern ammenities”

Cleanliness

59/100
58 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Hair under one bed” “Carpet needs to be cleaned” “Dirty floors”

Breakfast

51/100
27 reviews

Breakfast is decent but expensive.

“Morning buffet was the best” “Breafast is very expensive” “No complimentary breakfast”

Comfort

48/100
72 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Air conditioner did not work” “Leaking a/c unit” “AC unit had mold”

Value

34/100
25 reviews

Poor value for money. WiFi and breakfast pricey.

“Not even free coffee” “Very disappointing for the price” “Hotel charged us more”

WiFi

21/100
11 reviews

Poor, over-priced WiFi.

“No internet” “No free wifi” “Paying for wifi”

Ranked top 22% by families, with a score of 82

Good to know

  • Great pool

    “Excellent hot tub and pool” “Pool was amazing”

  • Great desserts & fruits

    “Complementary cookies” “Warm cookies”

  • Interesting excursions

    “The park is very close” “Thoroughly enjoyed my stay at the Park”

  • Great location

    “Accommodating hotel staff and tram” “Excellent location”

Review highlights

Pool

91/100
102 reviews

Great pool.

“Excellent hot tub and pool” “Pool was amazing” “My son loved the pool”

Location

73/100
68 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Quite close to downtown with great excursion options.

“Accommodating hotel staff and tram” “Excellent location” “Beautiful views of mountains”

Service

68/100
129 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping.

“Excellent bell service and concierge” “Rude manager” “Horrible customer service”

Amenities

65/100
49 reviews

Okay buildings and entrance area. Hotel grounds are pleasant, but facilities are outdated. Handicap accessible facilities are all right.

“Not enough outdoor seating” “No playground” “A little tiny handicap sink”

Room

65/100
179 reviews

Views are good, menus are average, and rooms are acceptably clean. Rooms are cramped and poorly-maintained with bad A/C. Rooms are decent-sized but a little outdated.

“Excellent staff and cleanliness” “Carpet not clean” “Leaking a/c unit”

Cleanliness

59/100
55 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Hair under one bed” “Carpet needs to be cleaned” “Overall dingy”

Breakfast

58/100
30 reviews

Decent and moderately priced breakfast.

“Morning buffet was the best” “Breafast is very expensive” “Without complimentary breakfast”

Comfort

49/100
58 reviews

Rooms too loud and lacking comfort, with small bathrooms and bad A/C. Average-sized rooms with alright beds.

“Air conditioner did not work” “Leaking a/c unit” “AC unit had mold”

Value

41/100
46 reviews

Poor value for money. Acceptable breakfast prices. Expensive restaurant. Internet is expensive.

“Not even free coffee” “Very disappointing for the price” “Hotel charged us more”

WiFi

28/100
17 reviews

Poor, over-priced WiFi.

“No internet” “No free wifi” “Paying for wifi”

Ranked top 1% by business travelers, with a score of 86

Good to know

  • Fantastic service

    “Staff was fantastic” “Waiter was very attentive and nice”

Review highlights

Food

73/100
5 reviews

Delicious food.

“Loved the warm cookie” “Great dinner at the hotel restaurant” “Food was delicious”

Service

72/100
7 reviews

Fantastic service.

“Staff was fantastic” “Waiter was very attentive and nice” “Excellent bell service and concierge”

Room

65/100
10 reviews

Room cleanliness is acceptable.

“Excellent staff and cleanliness” “Carpet needs to be cleaned” “Mattress was lumpy”

Cleanliness

60/100
8 reviews

Room cleanliness is acceptable.

“Carpet needs to be cleaned” “Overall dingy” “Dirty floors”

Ranked top 23% by solo travelers, with a score of 83

Good to know

  • Comfortable

    “Air conditioner did not work” “Leaking a/c unit”

Review highlights

Room

64/100
8 reviews

Room is all right.

“Excellent staff and cleanliness” “Carpet needs to be cleaned” “Leaking AC unit outside”

Amenities

60/100
3 reviews

Ordinary amenities.

“Lobby is gorgeous” “Modern refurbishment” “A little tiny handicap sink”

Comfort

51/100
4 reviews

Comfortable.

“Air conditioner did not work” “AC unit had mold” “Hotel is in great condition secluded”

Good to know

  • Great view

    “Wonderful mountain views” “Amazing mountain view”

Review highlights

Location

80/100
5 reviews

Great location.

“Accommodating hotel staff and tram” “Excellent location” “Beautiful views of mountains”

Food

70/100
4 reviews

Food is all right.

“Cookies were fantastic” “Steak was dry” “No butter”

Room

69/100
11 reviews

Decent rooms with great views.

“Excellent staff and cleanliness” “Leaking a/c unit” “Pillows were horrible”

Cleanliness

66/100
3 reviews

Clean.

“Carpet needs to be cleaned” “Dirty floors” “AC unit had mold”

Vibe

64/100
5 reviews

Decent vibe.

“Our stay was very relaxing and enjoyable” “Modern amenities” “Every thing is fresh and new”

Breakfast

63/100
4 reviews

Breakfast is average.

“Morning buffet was the best” “Breafast is very expensive” “Without complimentary breakfast”

Comfort

50/100
7 reviews

Comfortable.

“Air conditioner did not work” “Hair under one bed” “Leaking AC unit outside”

Good to know

  • Great view

    “Wonderful mountain views” “Amazing mountain view”

  • Poor bathroom

    “Shower did not drain” “Toilet was nasty”

  • Friendly service

    “Waiter was very attentive and nice” “Check in was fast and friendly”

Review highlights

Pool

89/100
259 reviews

Great but dirty pool.

“Excellent hot tub and pool” “Pool was amazing” “My son loved the pool”

Location

78/100
317 reviews

Great location. Excursions are ok. Not great access by car, with bad parking. Near enough to the city centre, with great sightseeing, shopping, and dining. Expensive parking.

“Accommodating hotel staff and tram” “Excellent location” “Beautiful views of mountains”

Service

72/100
540 reviews

Service staff are friendly and bar service is great, but housekeeping isn't good. General service, restaurant service and reception are decent. Room service is average. Bad management.

“Staff was fantastic” “Waiter was very attentive and nice” “Excellent bell service and concierge”

Room

67/100
771 reviews

Great views from decent, somewhat clean rooms with okay beds. Small rooms and dirty bathrooms. Small and dilapidated rooms. Substandard furniture with bad A/C, TV's and balconies.

“Excellent staff and cleanliness” “Very old carpet” “Wonderful mountain views”

Amenities

66/100
197 reviews

Hotel has an average building, generally, but an excellent conference centre. Hotel grounds and lobby are nice, but facilities are outdated. Handicap accessible facilities are all right. Beautiful architecture.

“Lobby is gorgeous” “Not enough outdoor seating” “A little tiny handicap sink”

Cleanliness

61/100
281 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

“Everything was very clean” “Hair under one bed” “Dirty floor”

Breakfast

54/100
129 reviews

Breakfast is decent but expensive.

“Morning buffet was the best” “Breafast is very expensive” “No complimentary breakfast”

Comfort

49/100
257 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Air conditioner did not work” “Leaking a/c unit” “AC unit had mold”

Value

42/100
179 reviews

Poor value for money. WiFi and breakfast pricey. Bar and restaurant are expensive.

“Not even free coffee” “Very disappointing for the price” “Hotel charged us more”

WiFi

26/100
58 reviews

Poor, over-priced WiFi.

“No internet” “No free wifi” “Paying for wifi”

Ranked top 21% by families, with a score of 81

Good to know

  • Expensive restaurant

    “Paying for snacks”

  • Poor housekeeping

    “No cleaning service” “Poor cleaning staff”

  • Great pool

    “Excellent hot tub and pool” “Pool was amazing”

  • Great desserts & fruits

    “Complementary cookies” “Warm cookies”

Review highlights

Pool

91/100
102 reviews

Great pool.

“Excellent hot tub and pool” “Pool was amazing” “My son loved the pool”

Location

72/100
67 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Quite close to downtown with great excursion options.

“Accommodating hotel staff and tram” “Excellent location” “Beautiful views of mountains”

Service

69/100
128 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping.

“Excellent staff and cleanliness” “Terrible front desk staff” “Rude manager”

Room

66/100
178 reviews

Great views, with average beds, relatively well-sized and tidy enough. Rooms are cramped and poorly-maintained with bad A/C.

“Excellent staff and cleanliness” “Carpet needs to be cleaned” “Leaking a/c unit”

Amenities

65/100
48 reviews

Okay buildings and entrance area. Hotel grounds are pleasant, but facilities are outdated. Handicap accessible facilities are all right.

“Modern refurbishment” “No playground” “A little tiny handicap sink”

Cleanliness

59/100
55 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Carpet not clean” “Dirty carpets” “AC unit had mold”

Breakfast

57/100
28 reviews

Decent and moderately priced breakfast.

“Morning buffet was the best” “Breafast is very expensive” “No complimentary breakfast”

Comfort

49/100
58 reviews

Rooms too loud and lacking comfort, with small bathrooms and bad A/C. Average-sized rooms with alright beds.

“Air conditioner did not work” “Leaking a/c unit” “AC unit had mold”

Value

41/100
46 reviews

Poor value for money. Acceptable breakfast prices. Expensive restaurant. Internet is expensive.

“Not even free coffee” “Very disappointing for the price” “Hotel charged us more”

WiFi

28/100
17 reviews

Poor, over-priced WiFi.

“No internet” “No free wifi” “Paying for wifi”

Ranked top 19% by couples, with a score of 83

Good to know

  • Bad accessibility by car

    “Steep hill”

  • Balcony is not nice

    “Balcony was extremely small” “No balcony”

  • Bad furniture

    “Don't have chairs” “Carpet needs to be cleaned”

  • Stylish Hotel

    “Decor was nice” “Well-appointed rooms”

Review highlights

Location

81/100
78 reviews

Excellent location with good excursion options. Not great access by car, with bad parking.

“Accommodating hotel staff and tram” “Excellent location” “Beautiful views of mountains”

Service

74/100
124 reviews

Friendly, mostly professional service, and so-so reception and restaurant service.

“Staff was fantastic” “Waiter was very attentive and nice” “Excellent bell service and concierge”

Room

68/100
194 reviews

Views are good, menus are average, and rooms are acceptably clean. Neglected, cramped rooms with small bathrooms. Below average furnishing, balconies, and A/C.

“Excellent staff and cleanliness” “Carpet needs to be cleaned” “Amazing panoramic view”

Amenities

67/100
48 reviews

Okay buildings and entrance area.

“Modern refurbishment” “Not enough outdoor seating” “No playground”

Vibe

61/100
35 reviews

OK vibe and a friendly atmosphere. Entrance area is ok. Hotel is outdated. Stylish Hotel.

“Our stay was very relaxing and enjoyable” “Modern refurbishment” “Modern amenities”

Cleanliness

60/100
57 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Carpet not clean” “Dirty carpets” “AC unit had mold”

Breakfast

51/100
26 reviews

Breakfast is decent but expensive.

“Morning buffet was the best” “Breafast is very expensive” “No complimentary breakfast”

Comfort

47/100
69 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Air conditioner did not work” “Leaking a/c unit” “AC unit had mold”

Value

34/100
25 reviews

Poor value for money. WiFi and breakfast pricey.

“Not even free coffee” “Very disappointing for the price” “Hotel charged us more”

WiFi

21/100
11 reviews

Poor, over-priced WiFi.

“No internet” “No free wifi” “Paying for wifi”

Good to know

  • Fantastic service

    “Staff was fantastic” “Waiter was very attentive and nice”

Review highlights

Food

73/100
5 reviews

Delicious food.

“Loved the warm cookie” “Great dinner at the hotel restaurant” “Food was delicious”

Service

72/100
7 reviews

Fantastic service.

“Staff was fantastic” “Waiter was very attentive and nice” “Excellent bell service and concierge”

Room

65/100
10 reviews

Room cleanliness is acceptable.

“Excellent staff and cleanliness” “Carpet needs to be cleaned” “Leaking a/c unit”

Cleanliness

60/100
8 reviews

Room cleanliness is acceptable.

“Carpet dirty” “Dirty floors” “AC unit had mold”

Review Semantics by TrustYou

Customer Reviews of The Park Vista a Doubletree Hotel

4.0 out of 5. Based on 2298 guest reviews , Very Good

Property Description

Park Vista is the only premier hotel in Gatlinburg. Conveniently located to downtown, attractions & city trolley comes to the front door. Each room has a private balcony with a view of the mountains or the city. We have 2 indoor pools, room service, mini-gym, lounge & in-house restaurant. Beautiful back lawn that may be used to play basketball, volleyball or horseshoes.

Details / Other Expenses

Check In: 4.00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2005
Floors: 15
Rooms: 300
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 200
Handicap Rooms:
Suites: 5
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 14
Meeting Space: 25000 sq. feet
Banquet Space: Holds 1500 people
Dist. to Food/Bars: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 3pm-1am
Policies / Expenses
Cancellation:
Individuals - 3 days prior to arrival. Groups - 3 months prior to arrival.
Nightly Parking: 0.00
Typical Group Deposit: 500.00
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Child facilities
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

McGhee-Tyson Airport -

Airport Shuttle? Sorry, no airport shuttle available.

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

Previously known as:
Park Vista Hotel, Park Vista Hotel & Convention Center, Park Vista Resort Hotel, The Park Vista a Doubletree by Hilton Hotel, The Park Vista a Doubletree Hotel by Hilton

Seasonality and Projections at The Park Vista a Doubletree Hotel

Rate fluctuations of The Park Vista a Doubletree Hotel

This chart illustrates fluctuations of sleeping room prices for both group prices and the best online individual traveler prices our system could find at the time the group offer was submitted. The lowest group discount displayed is 27.8% in the month of November 2015 and the highest average individual rate is $209 in the month of November 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Park Vista a Doubletree Hotel in a month when rates are lower.

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