Extended Stay America Detroit Novi

21555 Haggerty Rd., Novi, MI 48375 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
42.447150-83.434050
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Average
3.5/5

Based on 131 guest reviews

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  • Free breakfast available
  • Fitness center on property
  • Hotel has 125 rooms
  • Hotel has 3 floors
  • Hotel has 2 suites
  • Check in time: 3:00pm
  • Groups & Meetings rating of 5.5/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Our hotel is newly renovated!! Completed in September 2011. Extended Stay America Detroit - Novi is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: U.S. Post Office, AMC 20 Movie Theater, Links of Novi Public Golf Course, Rock Financial Showplace, Twelve Oaks Mall, or any of the other attractions in the Detroit area.

Verified Reviews of Extended Stay America Detroit Novi

Below are the verified reviews from guests that we have booked recently:
"Was okay !!"
Overall Score3.0/ 5
Need to improve customer service.
(Individual traveler, booked 1 room), from US flag
21-Oct-2019 Verified Review, stayed from Sat Oct 19 to Mon Oct 21 2019 at a $38.21 average nightly rate.
"Terrible Mad as Hell."
Overall Score2.0/ 5
I have been asking for a refund since my first night; the pictures are deceiving; the hotel is as clean as it can be I guess; I called customer service the next night and told them I want a damn refund; the supervisor has been saying that she is going to get me a refund and no one at your employment keeps their word. I slept in a chair the one night I stayed there, I was afraid that a mouse was going to run out and join me in my room and my one night there I took a snack on the way out the door and did not feel that I should eat it so I trashed it. This place needs a make over; When you clean the toilet/bathroom the seat of the toilet is supposed to be left up and mine was down(so was it really cleaned?); I did not smell any cleaning supplies when I opened the door; the room did not smell fresh, the bed was scary, the sheets did not look clean (why not change rooms, the entire building was scary so changing rooms would not of made any difference at all; so I slept in the only thing half clean and that was the chair. I want my money because everything about this room was deceiving and I am sick of talking to a supervisor that can not give me any answers except I'm sorry, well sorry did not get me any rest that night and I had to be tired at my conference that started at 8am. I want my money back and I am tired of waiting for an answer. My daughter has 5000 followers on social media and I will make sure that she gives this extended stay a review to her followers.
(Individual traveler, booked 1 room), from US flag
18-Mar-2019 Verified Review, stayed from Thu Mar 14 to Mon Mar 18 2019 at a $50.92 average nightly rate.
"No carpet, small TV, Internet issues."
Overall Score2.0/ 5
The hotel receptionist was fantastic and helpful, the room was not very good. TV was very small, could not connect to the Internet even with the correct password and the floors were so cold and there was no carpet any where.
(Individual traveler, booked 1 room), from US flag
10-Dec-2018 Verified Review, stayed from Wed Dec 05 to Thu Dec 06 2018 at a $68.54 average nightly rate.
3.5 out of 5. Based on 131 guest reviews

Property Description

Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Detroit - Novi is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: U.S. Post Office, AMC 20 Movie Theater, Links of Novi Public Golf Course, Rock Financial Showplace, Twelve Oaks Mall, or any of the other attractions in the Detroit area.

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2011
Floors: 3
Rooms: 125
Non Smoking Rooms: 125
Handicap Rooms: 8
Suites: 2
Room Windows: Windows Do Open
Cleaning Frequency: Weekly
Meeting Rooms: 0
Policies / Expenses
Cancellation:
6pm same day of arrival.
Total Taxes: 9.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office in room available
  • Pets allowed
  • Private car parking
  • Quiet location
  • Radio in room
  • Self controlled heating/cooling system
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • TV room
  • Voicemail
  • Fitness and health center
  • Golf course on hotel grounds
  • Private bathroom in room
  • Jogging path
  • Complimentary breakfast
  • Internet - ethernet

Airport & Shuttle Information

The closest Airport is Detroit Metro which is 45 miles away. The average cost for a taxi is 50.00 one way no shuttle service is available.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Hotel is pet friendly! 1 pet allowed per room. Non refundable fee is $25per night, up to a maximum of $150

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

FAQs about Extended Stay America Detroit Novi

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Extended Stay America Detroit Novi have?

There are 125 sleeping rooms in the hotel.

Is there a gym at Extended Stay America Detroit Novi?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Close to restaurants, bars and shopping areas. Great shopping. All guests liked the proximity to shopping.

Is there a WiFi internet?

Yes. WiFi system needs upgrading. Worst WIfi. Wifi quality could be improved. Almost all guests said the wifi quality was bad.

Are there rooms with kitchenettes?

Yes. Kitchenette needs more attention. 1 out of 2 guests were unsatisfied with the kitchenette.

Testimonials:

Testimonials icon
"It was great! The easiest part about the wedding planning so far! It was also a very quick turnaround." K.K. - Atlanta, GA

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