HYATT PLACE INDIANAPOLIS KEYSTONE

9104 Keystone Crossing, Indianapolis, IN 46240 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Suburban Hotel in Marion County
39.91952 -86.10967
Check availability
Very Good
4.0/ 5

Based on 209 guest reviews

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  • With an outdoor pool!
  • Free breakfast available
  • Avg. Group Discount of 14.1%!
  • Fitness center on property
  • 124 sleeping rooms in hotel
  • Check out: 12:00 PM
  • Group booking rating of 10.0/10
  • 2 meeting rooms in property

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Room Types

Check Rates 2 Double Beds Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates 2 Double Beds Hyatt Grand Bed Cozy Corner Sofa Sleeper Free WiFi 42intv Free Hot Breakfast
Non-Smoking
Check Rates 2 Double Beds Reduced Rate Tax Excluded Booking Dates 03nov15 30nov15
Non-Smoking
Check Rates ADA Accessible 2 Double Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates ADA Accessible King Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Adv Purchase 2 Double Beds Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Adv Purchase ADA Accessible 2 Double Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Adv Purchase ADA Accessible King Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Adv Purchase Hf Double Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Adv Purchase Hf King Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Adv Purchase King Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Guest Room 1 King Bed
Non-Smoking
Check Rates Guest Room 2 Double Beds
Non-Smoking
Check Rates Hf Double Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Hf King Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Hf King Sofa Bed Reduced Rate Tax Excluded Booking Dates 03nov15 30nov15
Non-Smoking
Check Rates Internet Only King Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper Free WiFi 42intv Free Hot Breakfast
Non-Smoking
Check Rates King Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates King Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper Free WiFi 42intv Free Hot Breakfast
Non-Smoking
Check Rates Room 1 King Bed with Sofa Bed (High Floor) Seasonal Sale 20% Off
Non-Smoking
Check Rates Seasonal Sale 2 Double Beds Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Seasonal Sale ADA Accessible 2 Double Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Seasonal Sale ADA Accessible King Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Seasonal Sale Hf Double Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Seasonal Sale Hf King Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Seasonal Sale King Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Seasonal Sale King Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper Free WiFi 42intv Free Hot Breakfast
Non-Smoking

Local Attractions

The Fashion Mall, Castleton Square Mall, Hamilton Towne Centre, The Music Mill, The Jazz Kitchen, Verizon Wireless Music Center, Keystone Crossing Business Park

Summary of Verified Reviews

Summary of 387 verified reviews

83
Very Good

Very good business hotel. Close to Starbucks. Close to restaurants, bars and shopping areas. Great beds and welcoming service. Good internet service.

“Free wi-fi” “Close to Keystone crossing mall”

Great Overall Ranking Top 22% in city
Excellent Business Hotel Top 4% in city
Great Budget Hotel Top 11% in city
Best Shopping In City
Best Reception In City

Good to know

  • Great shopping

    “Close to Keystone crossing mall” “Close to the fashion mall”

  • Friendly service

    “Staff was exceptionally friendly” “Staff was very accommodating and professional”

  • Spacious rooms

    “Large couch” “Large room size”

  • Great reception

    “Man at the front desk was super friendly and efficient” “Check in was a breeze”

Review highlights

Location

94/100
115 reviews

Great location. Shopping, restaurants and bars in the area are great. Great accessibility by car with affordable parking.

“Plenty of parking” “Convenient to a lot of restaurants” “Location for us was perfect”

Service

90/100
174 reviews

Professional, friendly service, good reception, and decent housekeeping.

“Staff was exceptionally friendly” “Man at the front desk was super friendly and efficient” “Great hosts”

WiFi

86/100
7 reviews

Good internet service.

“Free wi-fi” “Easy wifi access” “Free wifi”

Breakfast

85/100
102 reviews

Great and affordable breakfast.

“Great morning breakfast” “Breakfast buffet was actually enjoyable” “Best breakfast variety”

Room

63/100
183 reviews

Rooms are large and mostly clean, with great beds. Small rooms and dirty bathrooms. Room need better maintenance, and minibars are not great. Bad furnishing, kitchenettes, and A/C.

“Fans didn't work” “Super loud air conditioner” “Faucet was very loose”

Pool

20/100
5 reviews

Bad pool.

“No indoor pool” “Pool not heated and not ready”

Ranked top 12% by business travelers, with a score of 86

Good to know

  • Great reception

    “Man at the front desk was super friendly and efficient” “Check in was a breeze”

  • Professional service

    “Staff was very accommodating and professional” “Professional conference”

  • Fantastic service

    “Staff was exceptionally friendly” “Man at the front desk was super friendly and efficient”

  • Spacious rooms

    “Large couch” “Large room size”

Review highlights

Location

94/100
16 reviews

Great location.

“Plenty of parking” “Convenient to a lot of restaurants” “Location for us was perfect”

Food

88/100
7 reviews

Food is great, especially the desserts.

“Cookies in the afternoon were to die for” “Free buffets” “Great location for dining”

Service

88/100
22 reviews

Efficient, friendly service with a nice reception.

“Staff was exceptionally friendly” “Man at the front desk was super friendly and efficient” “Great hosts”

Breakfast

86/100
11 reviews

Tasty breakfast.

“Great morning breakfast” “Breakfast buffet was actually enjoyable” “Best breakfast variety”

Room

64/100
29 reviews

Rooms are large and mostly clean, with great beds.

“Fans didn't work” “Super loud air conditioner” “Toilet didn't work”

Ranked top 44% by couples, with a score of 80

Good to know

  • Dirty bathroom

  • Great shopping

    “Close to Keystone crossing mall” “Close to the fashion mall”

  • Great location

    “Plenty of parking” “Convenient to a lot of restaurants”

  • Tasty breakfast

    “Great morning breakfast” “Breakfast buffet was actually enjoyable”

Review highlights

Location

95/100
15 reviews

Great location near lots of shopping.

“Plenty of parking” “Convenient to a lot of restaurants” “Location for us was perfect”

Service

90/100
23 reviews

Friendly service.

“Staff was exceptionally friendly” “Man at the front desk was super friendly and efficient” “Great hosts”

Breakfast

86/100
13 reviews

Tasty breakfast.

“Great morning breakfast” “Breakfast buffet was actually enjoyable” “Best breakfast variety”

Food

84/100
7 reviews

Delicious food.

“Cookies in the afternoon were to die for” “Free buffets” “Great location for dining”

Cleanliness

61/100
8 reviews

Room and bathroom cleanliness is lacking.

“Carpet was very damp” “Very clean and comfortable rooms” “Hotel is clean and comfortable”

Room

51/100
22 reviews

Rooms are quite clean with standard beds but poorly-maintained with dirty bathrooms.

“Fans didn't work” “Super loud air conditioner” “Shower was broken”

Ranked top 29% by families, with a score of 84

Good to know

  • Comfortable beds

    “Very firm mattress” “Comfortable beds”

  • Professional service

    “Staff was very accommodating and professional” “Professional conference”

  • Great shopping

    “Close to Keystone crossing mall” “Close to the fashion mall”

  • Tasty breakfast

    “Great morning breakfast” “Breakfast buffet was actually enjoyable”

Review highlights

Location

95/100
10 reviews

Great location near lots of shopping.

“Plenty of parking” “Convenient to a lot of restaurants” “Location for us was perfect”

Service

90/100
19 reviews

Service is professional and friendly.

“Staff was exceptionally friendly” “Man at the front desk was super friendly and efficient” “Great hosts”

Value

86/100
9 reviews

Best value for money.

“Free cookies” “Complimentary Starbucks coffee” “Free buffets”

Breakfast

82/100
14 reviews

Tasty breakfast.

“Great morning breakfast” “Breakfast buffet was actually enjoyable” “Best breakfast variety”

Comfort

71/100
13 reviews

Spacious, comfortable room with acceptable beds.

“Quiet surroundings” “Hotel was quiet” “Quiet location”

Room

62/100
23 reviews

Big rooms with mediocre maintenance and cleanliness and so-so beds.

“Fans didn't work” “Super loud air conditioner” “Toilet didn't work”

Good to know

  • Great shopping

    “Close to Keystone crossing mall” “Close to the fashion mall”

  • Friendly service

    “Staff was exceptionally friendly” “Staff was very accommodating and professional”

  • Spacious rooms

    “Large couch” “Large room size”

  • Great reception

    “Man at the front desk was super friendly and efficient” “Check in was a breeze”

Review highlights

Location

94/100
114 reviews

Great location. Shopping, restaurants and bars in the area are great. Great accessibility by car with affordable parking.

“Plenty of parking” “Convenient to a lot of restaurants” “Location for us was perfect”

Service

90/100
171 reviews

Professional, friendly service, good reception, and decent housekeeping.

“Staff was exceptionally friendly” “Man at the front desk was super friendly and efficient” “Great hosts”

WiFi

86/100
7 reviews

Good internet service.

“Free wi-fi” “Easy wifi access” “Free wifi”

Breakfast

85/100
101 reviews

Great and affordable breakfast.

“Great morning breakfast” “Breakfast buffet was actually enjoyable” “Best breakfast variety”

Room

63/100
182 reviews

Big rooms with mediocre maintenance and cleanliness and so-so beds. Small rooms and dirty bathrooms. Kitchenette, minibar, A/C and furniture not great quality.

“Fans didn't work” “Super loud air conditioner” “Faucet was very loose”

Pool

20/100
5 reviews

Bad pool.

“No indoor pool” “Pool not heated and not ready”

Ranked top 13% by business travelers, with a score of 85

Good to know

  • Great reception

    “Man at the front desk was super friendly and efficient” “Check in was a breeze”

  • Professional service

    “Staff was very accommodating and professional” “Professional conference”

  • Fantastic service

    “Staff was exceptionally friendly” “Man at the front desk was super friendly and efficient”

  • Spacious rooms

    “Large couch” “Large room size”

Review highlights

Location

94/100
16 reviews

Great location.

“Plenty of parking” “Convenient to a lot of restaurants” “Location for us was perfect”

Food

88/100
7 reviews

Food is great, especially the desserts.

“Cookies in the afternoon were to die for” “Free buffets” “Great location for dining”

Service

88/100
22 reviews

Efficient, friendly service with a nice reception.

“Staff was exceptionally friendly” “Man at the front desk was super friendly and efficient” “Great hosts”

Breakfast

86/100
11 reviews

Tasty breakfast.

“Great morning breakfast” “Breakfast buffet was actually enjoyable” “Best breakfast variety”

Room

64/100
29 reviews

Rooms are large and mostly clean, with great beds.

“Fans didn't work” “Super loud air conditioner” “Shower was broken”

Ranked top 39% by couples, with a score of 80

Good to know

  • Dirty bathroom

  • Great shopping

    “Close to Keystone crossing mall” “Close to the fashion mall”

  • Great location

    “Plenty of parking” “Convenient to a lot of restaurants”

  • Tasty breakfast

    “Great morning breakfast” “Breakfast buffet was actually enjoyable”

Review highlights

Location

95/100
15 reviews

Great location near lots of shopping.

“Plenty of parking” “Convenient to a lot of restaurants” “Location for us was perfect”

Service

90/100
23 reviews

Friendly service.

“Staff was exceptionally friendly” “Man at the front desk was super friendly and efficient” “Great hosts”

Breakfast

86/100
13 reviews

Tasty breakfast.

“Great morning breakfast” “Breakfast buffet was actually enjoyable” “Best breakfast variety”

Food

84/100
7 reviews

Delicious food.

“Cookies in the afternoon were to die for” “Free buffets” “Great location for dining”

Cleanliness

61/100
8 reviews

Room and bathroom cleanliness is lacking.

“Carpet was very damp” “Rooms were clean” “Hotel is clean and comfortable”

Room

51/100
22 reviews

Rooms are quite clean with standard beds but poorly-maintained with dirty bathrooms.

“Fans didn't work” “Super loud air conditioner” “Shower was broken”

Ranked top 34% by families, with a score of 81

Good to know

  • Professional service

    “Staff was very accommodating and professional” “Professional conference”

  • Great shopping

    “Close to Keystone crossing mall” “Close to the fashion mall”

  • Tasty breakfast

    “Great morning breakfast” “Breakfast buffet was actually enjoyable”

  • Friendly service

    “Staff was exceptionally friendly” “Staff was very accommodating and professional”

Review highlights

Location

95/100
10 reviews

Great location near lots of shopping.

“Plenty of parking” “Convenient to a lot of restaurants” “Location for us was perfect”

Service

90/100
19 reviews

Service is professional and friendly.

“Staff was exceptionally friendly” “Man at the front desk was super friendly and efficient” “Great hosts”

Value

86/100
9 reviews

Best value for money.

“Free cookies” “Complimentary Starbucks coffee” “Free buffets”

Breakfast

82/100
14 reviews

Tasty breakfast.

“Great morning breakfast” “Breakfast buffet was actually enjoyable” “Best breakfast variety”

Comfort

71/100
13 reviews

Spacious, comfortable room with acceptable beds.

“Quiet surroundings” “Hotel was quiet” “Quiet location”

Room

62/100
23 reviews

Big rooms with mediocre maintenance and cleanliness and so-so beds.

“Fans didn't work” “Super loud air conditioner” “Shower was broken”

Review Semantics by TrustYou

Customer Reviews of Hyatt Place Indianapolis Keystone

4.0 out of 5. Based on 209 guest reviews , Very Good

Property Description

Hyatt Place is a new kind of hotel that puts style, innovation and The Hyatt Touch® within everyone's reach. Our guests will enjoy a spacious guestroom with a 42" flat panel high-definition television, our signature Hyatt Grand Bed™, a plush Cozy Corner oversized sofa sleeper that is separated from the sleeping area, and complimentary high-speed Wi-Fi Internet access throughout the hotel. The innovation extends beyond the guestroom. Our Gallery is a warm and open area that features a self-registration kiosk, an intimate coffee and wine cafe, a TV den and an e-room with free access to a public computer and printer. Guests at Hyatt Place may purchase signature hot breakfast entrees along with Starbucks® specialty coffees or enjoy a free continental breakfast. Hyatt Place also offers a variety of freshly prepared, cafe quality items, including made-to-order entrees, sandwiches, soups, salads and pizza which guests can order 24 hours a day, seven days a week via a touch screen menu in the Guest Kitchen or from the Guest Host. The complimentary Stay Fit® fitness center is equipped with state-of-the-art Life Fitness® cardio and strength equipment. Featuring the most advanced LCD touch screen consoles in the fitness industry, the cardio machines let users watch their TV programming while exercising.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2008
Floors: 6
Rooms: 124
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 124
Handicap Rooms:
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 2 View Spaces
Meeting Space: 1210 sq. feet
Banquet Space: Holds 50 people
Dist. to Food/Bars: 0.5 Mi
Dist. to 24hr Restaurant: 2.0 Mi
Dist. to Nearest Gym: 2.0 Mi
Lounge/Bar Hours: 10AM-Midnight
Pool Info:
Outdoor Pool. Open during Summer hours. Handicap lever available.
Policies / Expenses
Cancellation:
Cancel by 4pm Day of Arrival for individual travel. Group cancellation policy based on group needs.
Nightly Parking: 0.00
Total Taxes: 17.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
City Tax: 10.00%
Avg. Continental Breakfast Cost: 12.00 Per Person
Avg. Plated Breakfast Cost: 16.00 Per Person
Avg. Plated Lunch Cost: 20.00 Per Person
Avg. Boxed Lunch Cost: 20.00 Per Person
Morning Break Cost: 12.00 Per Person
Afternoon Break Cost: 14.00 Per Person
Banquet Gallon of Coffee: 40.00 Per Item
Banquet Soda: 3.00 Per Item
Banquet Bottled Water: 3.00 Per Item

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
No pets allowed.


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Kitchen facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Indianapolis International Airport 20 miles away. Taxi service costs approximately $50 one-way.

Airport Shuttle? Sorry, no airport shuttle available.

About Hyatt Place

  • Known as a business and airport hotel with a casual atmosphere
  • Spacious guestrooms with luxury bath and skin care amenities
  • Free Wi-Fi and remote printing everywhere in the hotel
  • Free Kitchen Skillet breakfast with hearty breakfast sandwiches, low-carb options, waffles, pancakes, and cinnamon toast
  • Indulge in some coffee or hit up the Cocktails Bar
  • 24/7 Gallery menu and market offers a wide selection of appetizers, soups, salads, sanwiches, sweets at any time of the night or day
  • The Gallery is a place where friends and family can gather for social hour
  • Forget something? Hyatt Place also has nail polish, a universal cell phone charger, toothpaste, and plenty more that you can purchase, borrow, or simply enjoy at no expense

The Hyatt Place highlights above are subject to change without notice.

Previously known as:
Hyatt Place, Hyatt Place Indianapolis / Keystone

Group vs. Individual Rates at Hyatt Place Indianapolis Keystone

Rate fluctuations of Hyatt Place Indianapolis Keystone

This chart illustrates trends of sleeping room prices for both group quotes and the best online individual traveler prices we could find at the time the group/meeting offer was entered. The lowest group or meeting displayed is 44.1% in the month of January 2014 and the highest average individual rate is $200 in the month of November 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Place Indianapolis Keystone in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Hyatt Place Indianapolis Keystone

Below are the meeting, banquet, conference and event spaces at Hyatt Place Indianapolis Keystone.

Feel free to use the Hyatt Place Indianapolis Keystone meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Indianapolis event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting Place 1 28 x 28 x 10 800 48/-- -- 32 20 24 -- --/-- 50 -- --
Close This

Meeting Place 1

Room Type:
General Meeting Room
Total Size:
800 Sq. Feet
Dimensions:
28 x 28 x 10 Ft.
Floor Level:
1
Power Outlets:
4
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
Meeting Place 2 27 x 15 x 10 410 --/-- -- 12 8 12 12 --/-- 25 -- --
Close This

Meeting Place 2

Room Type:
General Meeting Room
Total Size:
410 Sq. Feet
Dimensions:
27 x 15 x 10 Ft.
Floor Level:
1
Power Outlets:
3
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning

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