JW MARRIOTT ORLANDO

4000 Central Florida Pkwy., Orlando, FL 32837 United States (USA)
View Map Reservations: 1-800-230-4134
4 Star Resort Hotel in Orange County
28.410077-81.429186
Check availability
  • Includes an outdoor swimming pool
  • Shuttle to airport available
  • 998 rooms in hotel
  • 26 floors in hotel
  • 64 suites in hotel
  • Check-out time: 11:00 AM
  • Group friendly rating of 7.5/10
  • 28 meeting rooms in hotel

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Local Attractions

SeaWorld, Discovery Cove, Universal Orlando, Walt Disney World

Summary of Verified Reviews

Summary of 1,168 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
89
Excellent

Excellent romantic hotel. Close to Starbucks. Easily accessible by car and close to excursions. Pleasant entrance area. Good fitness area. Popular among families.

“Restaurants on sight are good” “Lazy river is amazing and clean”

Excellent Overall Ranking Top 6% in city
Excellent Romantic Hotel Top 1% in city
Excellent Resort Hotel Top 2% in city
Best Hotel Grounds In City
Best Amenities In City

Good to know

  • Pleasant hotel grounds

    “Garden is very calming” “Lazy river is amazing and clean”

  • Friendly service

    “Staff was very friendly and knowledgeable” “Drivers polite and professional”

  • Friendly atmosphere

    “Best fireworks display” “Family friendly activities”

  • Nice building

    “Property was exceptional” “Incredible staff and facility”

Review highlights

Wellness

92/100
28 reviews

Awesome wellness and fitness areas.

“Quiet spa pool” “Beautiful spa” “Gym is nice”

Amenities

92/100
191 reviews

Great hotel buildings and entrance area. Beautiful architecture.

“Property was exceptional” “Garden is very calming” “Lazy river is amazing and clean”

Pool

89/100
199 reviews

Great pool.

“Pool area is amazing” “My kids loved the pool” “Amazing pool and rooms”

Breakfast

79/100
54 reviews

Great and affordable breakfast.

“The breakfast buffet excellent as well” “Free breakfasts” “Breakfast with service was amazing”

Service

78/100
341 reviews

Pool, beach and restaurant service is efficient and friendly. Average professionalism from bad housekeeping staff and mediocre reception. Room service is poor.

“Hotel staff was superb” “Pool service was outstanding” “Incredible staff and facility”

Location

78/100
179 reviews

Great location. Accessible by car, but parking is awful and costly. Great sightseeing, excursions and relatively good shopping nearby.

“Resturants were fantastic and unique” “Great gift shop” “Restaurants on sight are good”

Food

74/100
158 reviews

Well-varied menu, containing great food, but too expensive.

“Restaurants service and meals were first class” “We loved the restaurants at the JW Marriott” “Staff at pool and restaurant were great”

Cleanliness

72/100
89 reviews

Clean hotel facilities. Room and bathroom cleanliness is lacking.

“Lazy river is amazing and clean” “Hotel property is pristine” “Grounds were very clean”

Room

63/100
268 reviews

Great views, with average beds, relatively well-sized and tidy enough. Bathrooms are large but dirty. Bad minibars in old, poorly-maintained rooms.

“Excellent accomodations for a large conference” “Broken fridge” “Dirty sheets”

Comfort

59/100
115 reviews

Average sized rooms with typical beds, noise and comfort levels. Spacious bathroom.

“Garden is very calming” “Expansive space for walks” “Quiet spa pool”

WiFi

48/100
15 reviews

Poor, over-priced WiFi.

“Internet is not free” “Wifi Expensive” “No free wifi”

Value

41/100
138 reviews

Poor value for money. Bar and restaurant are expensive. Internet is expensive. Fair breakfast prices.

“Resort is pricey” “Internet is not free” “There was no charge for the meal”

Ranked top 13% by families, with a score of 88

Good to know

  • Pleasant entrance area

    “Very luxurious lobby” “Lobby is adorned”

  • Tasty breakfast

    “The breakfast buffet excellent as well” “Free breakfasts”

  • Luxurious Hotel

    “Very luxurious lobby” “Luxurious gardens”

  • Clean hotel facilities

    “Lazy river is amazing and clean” “Grounds were very clean”

Review highlights

Pool

88/100
52 reviews

Great pool.

“Pool area is amazing” “My kids loved the pool” “Amazing pool and rooms”

Amenities

88/100
39 reviews

Great hotel buildings and entrance area.

“Property was exceptional” “Garden is very calming” “Lazy river is amazing and clean”

Breakfast

76/100
17 reviews

Tasty breakfast.

“The breakfast buffet excellent as well” “Free breakfasts” “Breakfast with service was amazing”

Location

75/100
34 reviews

Great location.

“Resturants were fantastic and unique” “Great gift shop” “Restaurants on sight are good”

Food

72/100
36 reviews

Great food but very expensive.

“Restaurants service and meals were first class” “We loved the restaurants at the JW Marriott” “Staff at pool and restaurant were great”

Service

71/100
76 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was superb” “Pool service was outstanding” “Incredible staff and facility”

Cleanliness

68/100
13 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Dirty sheets” “Lazy river is amazing and clean” “Hotel property is pristine”

Comfort

57/100
24 reviews

Mediocre comfort, room sizes and beds.

“Garden is very calming” “Expansive space for walks” “Quiet spa pool”

Room

55/100
57 reviews

Rooms and beds are adequate. Views are great but rooms are poorly-maintained and bathroom is substandard.

“Excellent accomodations for a large conference” “Dirty sheets” “Loved the lazy river and bedroom”

Value

37/100
26 reviews

Poor value for money. Expensive restaurant.

“Resort is pricey” “Internet is not free” “There was no charge for the meal”

Ranked top 8% by couples, with a score of 90

Good to know

  • Clean

    “Lazy river is amazing and clean” “Hotel property is pristine”

  • Friendly service

    “Staff was very friendly and knowledgeable” “Drivers polite and professional”

  • Friendly atmosphere

    “Best fireworks display” “Family friendly activities”

  • Nice building

    “Property was exceptional” “Incredible staff and facility”

Review highlights

Amenities

93/100
16 reviews

Nice building.

“Property was exceptional” “Garden is very calming” “Lazy river is amazing and clean”

Pool

90/100
21 reviews

Great pool.

“Pool area is amazing” “My kids loved the pool” “Amazing pool and rooms”

Service

80/100
32 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was superb” “Pool service was outstanding” “Incredible staff and facility”

Location

77/100
15 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Resturants were fantastic and unique” “Great gift shop” “Restaurants on sight are good”

Cleanliness

74/100
9 reviews

Relatively clean rooms.

“Lazy river is amazing and clean” “Hotel property is pristine” “Grounds were very clean”

Food

73/100
13 reviews

Delicious food.

“Restaurants service and meals were first class” “We loved the restaurants at the JW Marriott” “Staff at pool and restaurant were great”

Room

64/100
25 reviews

Rooms are quite clean and beds are standard.

“Excellent accomodations for a large conference” “Broken fridge” “Dirty sheets”

Comfort

59/100
11 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds.

“Garden is very calming” “Expansive space for walks” “Quiet spa pool”

Value

43/100
15 reviews

Poor value for money.

“Resort is pricey” “Internet is not free” “There was no charge for the meal”

Ranked top 4% by business travelers, with a score of 93

Good to know

  • Great location

    “Resturants were fantastic and unique” “Great gift shop”

  • Great amenities

    “Property was exceptional” “Garden is very calming”

  • Great pool

    “Pool area is amazing” “My kids loved the pool”

  • Delicious food

    “Restaurants service and meals were first class” “We loved the restaurants at the JW Marriott”

Review highlights

Amenities

93/100
6 reviews

Great amenities.

“Property was exceptional” “Garden is very calming” “Lazy river is amazing and clean”

Pool

86/100
5 reviews

Great pool.

“Pool area is amazing” “My kids loved the pool” “Amazing pool and rooms”

Service

80/100
7 reviews

Fantastic service.

“Hotel staff was superb” “Pool service was outstanding” “Incredible staff and facility”

Location

77/100
6 reviews

Great location.

“Resturants were fantastic and unique” “Great gift shop” “Restaurants on sight are good”

Food

72/100
5 reviews

Delicious food.

“Restaurants service and meals were first class” “We loved the restaurants at the JW Marriott” “Staff at pool and restaurant were great”

Room

63/100
9 reviews

Room is all right.

“Excellent accomodations for a large conference” “Broken fridge” “Dirty sheets”

Value

39/100
6 reviews

Poor value for money.

“Resort is pricey” “Internet is not free” “There was no charge for the meal”

Review highlights

Room

58/100
4 reviews

Room is all right.

“Excellent accomodations for a large conference” “Accommodations were excellent” “Broken fridge”

Good to know

  • Great view

    “Restaurants on sight are good” “Beautiful View”

  • Luxurious Hotel

    “Very luxurious lobby” “Luxurious gardens”

  • Friendly service

    “Staff was very friendly and knowledgeable” “Drivers polite and professional”

Review highlights

Amenities

93/100
5 reviews

Great amenities.

“Property was exceptional” “Garden is very calming” “Lazy river is amazing and clean”

Pool

90/100
6 reviews

Great pool.

“Pool area is amazing” “My kids loved the pool” “Amazing pool and rooms”

Vibe

86/100
5 reviews

Awesome vibe. Luxurious Hotel.

“Resort is so beautiful and elegant” “Property was beautiful, well appointed” “Very luxurious lobby”

Service

80/100
10 reviews

Friendly service.

“Hotel staff was superb” “Pool service was outstanding” “Incredible staff and facility”

Food

78/100
6 reviews

Delicious food.

“Restaurants service and meals were first class” “We loved the restaurants at the JW Marriott” “Staff at pool and restaurant were great”

Room

69/100
12 reviews

Decent rooms with great views.

“Excellent accomodations for a large conference” “Broken fridge” “Loved the lazy river and bedroom”

Review highlights

Good to know

  • Pleasant hotel grounds

    “Garden is very calming” “Lazy river is amazing and clean”

  • Friendly service

    “Staff was very friendly and knowledgeable” “Drivers polite and professional”

  • Friendly atmosphere

    “Best fireworks display” “Family friendly activities”

  • Nice building

    “Property was exceptional” “Incredible staff and facility”

Review highlights

Wellness

92/100
27 reviews

Awesome wellness and fitness areas.

“Quiet spa pool” “Beautiful spa” “Gym is nice”

Amenities

92/100
181 reviews

Great hotel buildings and entrance area. Beautiful architecture.

“Property was exceptional” “Garden is very calming” “Lazy river is amazing and clean”

Pool

88/100
186 reviews

Great pool.

“Pool area is amazing” “My kids loved the pool” “Amazing pool and rooms”

Breakfast

80/100
47 reviews

Great and affordable breakfast.

“The breakfast buffet excellent as well” “Free breakfasts” “Breakfast with service was amazing”

Service

78/100
318 reviews

Pool, beach and restaurant service is efficient and friendly. Average professionalism from bad housekeeping staff and mediocre reception. Room service is poor.

“Hotel staff was superb” “Pool service was outstanding” “Incredible staff and facility”

Location

77/100
164 reviews

Great location. Accessible by car, but parking is awful and costly. Great sightseeing, excursions and relatively good shopping nearby.

“Resturants were fantastic and unique” “Great gift shop” “Restaurants on sight are good”

Food

73/100
145 reviews

Well-varied menu, containing great food, but too expensive.

“Restaurants service and meals were first class” “We loved the restaurants at the JW Marriott” “Staff at pool and restaurant were great”

Cleanliness

72/100
88 reviews

Clean hotel facilities. Room and bathroom cleanliness is lacking.

“Lazy river is amazing and clean” “Hotel property is pristine” “Grounds were very clean”

Room

62/100
242 reviews

Great views, with average beds, relatively well-sized and tidy enough. Bathrooms are large but dirty. Bad minibars in old, poorly-maintained rooms.

“Excellent accomodations for a large conference” “Broken fridge” “Dirty sheets”

Comfort

60/100
104 reviews

Average sized rooms with typical beds, noise and comfort levels. Spacious bathroom.

“Garden is very calming” “Expansive space for walks” “Quiet spa pool”

WiFi

45/100
14 reviews

Poor, over-priced WiFi.

“Internet is not free” “Wifi Expensive” “No free wifi”

Value

41/100
129 reviews

Poor value for money. Bar and restaurant are expensive. Internet is expensive. Fair breakfast prices.

“Resort is pricey” “Internet is not free” “There was no charge for the meal”

Ranked top 17% by families, with a score of 87

Good to know

  • Pleasant entrance area

    “Very luxurious lobby” “Lobby is adorned”

  • Tasty breakfast

    “The breakfast buffet excellent as well” “Free breakfasts”

  • Nice building

    “Property was exceptional” “Incredible staff and facility”

  • Clean hotel facilities

    “Lazy river is amazing and clean” “Grounds were very clean”

Review highlights

Pool

87/100
45 reviews

Great pool.

“Pool area is amazing” “My kids loved the pool” “Amazing pool and rooms”

Amenities

87/100
34 reviews

Great hotel buildings and entrance area.

“Property was exceptional” “Garden is very calming” “Lazy river is amazing and clean”

Breakfast

75/100
14 reviews

Tasty breakfast.

“The breakfast buffet excellent as well” “Free breakfasts” “Breakfast with service was amazing”

Location

75/100
25 reviews

Great location.

“Resturants were fantastic and unique” “Great gift shop” “Restaurants on sight are good”

Food

71/100
31 reviews

Great food but very expensive.

“Restaurants service and meals were first class” “We loved the restaurants at the JW Marriott” “Staff at pool and restaurant were great”

Service

70/100
64 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was superb” “Pool service was outstanding” “Incredible staff and facility”

Cleanliness

68/100
12 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Very clean, nice view room” “Dirty sheets” “Lazy river is amazing and clean”

Comfort

58/100
18 reviews

Mediocre comfort, room sizes and beds.

“Garden is very calming” “Expansive space for walks” “Quiet spa pool”

Room

56/100
44 reviews

Rooms and beds are adequate. Dilapidated rooms and bathrooms.

“Excellent accomodations for a large conference” “Broken fridge” “Dirty sheets”

Value

38/100
23 reviews

Poor value for money. Expensive restaurant.

“Resort is pricey” “Internet is not free” “There was no charge for the meal”

Ranked top 8% by couples, with a score of 91

Good to know

  • Poor access to parking

    “Avoid the valet parking and bell hop” “Lack of parking”

  • Clean

    “Lazy river is amazing and clean” “Hotel property is pristine”

  • Friendly atmosphere

    “Best fireworks display” “Family friendly activities”

  • Friendly service

    “Staff was very friendly and knowledgeable” “Drivers polite and professional”

Review highlights

Amenities

93/100
15 reviews

Great amenities.

“Property was exceptional” “Garden is very calming” “Lazy river is amazing and clean”

Pool

90/100
20 reviews

Great pool.

“Pool area is amazing” “My kids loved the pool” “Amazing pool and rooms”

Service

81/100
28 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was superb” “Pool service was outstanding” “Incredible staff and facility”

Location

76/100
13 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Resturants were fantastic and unique” “Great gift shop” “Restaurants on sight are good”

Food

75/100
11 reviews

Delicious food.

“Restaurants service and meals were first class” “We loved the restaurants at the JW Marriott” “Staff at pool and restaurant were great”

Cleanliness

74/100
9 reviews

Relatively clean rooms.

“Lazy river is amazing and clean” “Hotel property is pristine” “Grounds were very clean”

Room

64/100
22 reviews

Rooms are quite clean and beds are standard.

“Excellent accomodations for a large conference” “Loved the lazy river and bedroom” “Problems with the toilet”

Comfort

59/100
10 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds.

“Garden is very calming” “Expansive space for walks” “Quiet spa pool”

Value

41/100
13 reviews

Poor value for money.

“Resort is pricey” “Internet is not free” “There was no charge for the meal”

Ranked top 18% by business travelers, with a score of 88

Good to know

  • Great location

    “Resturants were fantastic and unique” “Great gift shop”

  • Great pool

    “Pool area is amazing” “My kids loved the pool”

  • Fantastic service

    “Hotel staff was superb” “Pool service was outstanding”

  • Poor value for money

    “Resort is pricey” “Internet is not free”

Review highlights

Pool

85/100
3 reviews

Great pool.

“Pool area is amazing” “My kids loved the pool” “Amazing pool and rooms”

Service

79/100
4 reviews

Fantastic service.

“Hotel staff was superb” “Pool service was outstanding” “Incredible staff and facility”

Location

76/100
5 reviews

Great location.

“Resturants were fantastic and unique” “Great gift shop” “Restaurants on sight are good”

Room

62/100
7 reviews

Room is all right.

“Excellent accomodations for a large conference” “Accommodations were excellent” “Broken fridge”

Value

38/100
5 reviews

Poor value for money.

“Resort is pricey” “Internet is not free” “There was no charge for the meal”

Review Semantics by TrustYou

Property Description

Architecturally stunning and unmistakably Spanish in style, the 1,000-room JW Marriott Orlando, Grande Lakes is central Florida's premier destination. JW Marriott Orlando, Grande Lakes offers 166,800 square feet of total indoor and outdoor function space including 30,000 and 20,000-square-foot Grand Ballrooms, a 28,800-square-foot Exhibit Hall, 25 breakout meeting rooms and a 20,000-square-foot outdoor function lawn. A 40,000-square-foot Ritz-Carlton spa features 40 different treatment rooms, a fully equipped fitness center, and a private lap pool. An 18-hole championship golf course designed by Greg Norman, featuring the unique Ritz-Carlton Golf Caddie Concierge Program. Dining options include Primo, where chef Melissa Kelly creates contemporary Italian cuisine; Citron, an American Brasserie; The Lobby Lounge featuring a Sushi Bar, Starbucks, Quench Bar and Grill poolside, Fairways Pub at the Golf Clubhouse, and Vitale at the Spa.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2003
Floors: 26
Rooms: 998
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 908
Handicap Rooms:
Suites: 64
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 28
Meeting Space: 100800 sq. feet
Banquet Space: Holds 2400 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 2pm-2am
Policies / Expenses
Cancellation:
Five days prior to reservation, or charged one night room and tax
Nightly Parking: 7-15
Typical Group Deposit: varies
Total Taxes: 12.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.50%
Occupancy Tax: 6.00%

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Child facilities
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Games room
  • Golf course on hotel grounds
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Tennis court
  • Terrace
  • Travellers cheques accepted
  • TV room
  • VCR or VCP
  • Voicemail

Airport & Shuttle Information

Nearest airport: Orlando International Airport (MCO) 10 miles. Distance: 8-10 miles from the JW Marriott Mears shuttle available: to the airport(book three hours in advance) and from the airport; $15 each way or $25 round trip One-way taxi expense: $27-$30 meter based

Airport Shuttle? Yes! There is an airport shuttle.

About Marriott Hotels and Resorts

  • 3,900 hotels spanning 72 countries
  • The Marriott Rewards is a free program where members can earn points before, during, and after their stay and redeem points for hotel stays, shopping, and travel
  • Free Wi-Fi for reward members
  • Mobile check-in services

The Marriott Hotels and Resorts highlights above are subject to change without notice.

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