DOUBLETREE BY HILTON CLEVELAND DOWNTOWN LAKESIDE

1111 Lakeside Ave., Cleveland, OH 44114 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Downtown Hotel in Cuyahoga County
41.50642-81.69018
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Average
3.5/ 5

Based on 1378 guest reviews

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  • Has indoor swimming pool
  • The Avg. Group Saves 11.5%!
  • Access to gym on-site
  • 379 sleeping rooms in hotel
  • 18 floors in property
  • Check out: 12:00PM
  • Groups/Meetings rating of 5.5/10
  • 11 meeting rooms in property

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Room Types

Check Rates 1 King 2 Room Suite Exec Floor
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Check Rates 1 King 2 Room Suite Exec Floor Comp High Speed Sweet Dreams Experience Bed Living Refridgerator Wkdy
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Check Rates 1 King 2 Room Suite Exec Floor Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates 1 King 2 Room Suite Exec Floor Complimentary High Speed Sweet Dreams Experience Bed Living Refridger
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Check Rates 1 King and 1 Sofa Bed
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Check Rates 1 King Bed
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Check Rates 1 King Bed Comp High Speed Sweet Dreams Experience Bed 32 Inch Flat Screen TV and Clock with Mp3
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Check Rates 1 King Bed Comp High Speed Sweet Dreams Experience Bed 32 Inch Flat Screen TV and Clock with Mp3Savi
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Check Rates 1 King Bed Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates 1 King Bed Complimentary High Speed Sweet Dreams Experience Bed 32 Inch Flat Screen TV and Clock wit
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Check Rates 1 King Bed Executive Floor
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Check Rates 1 King Bed Executive Floor Comp High Speed Sweet Dreams Experience Bed Weekday Complimentary Bkft an
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Check Rates 1 King Bed Executive Lvl Hear Accessible
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Check Rates 1 King Bed Executive Lvl Hear Accessible Vis Fire Alarm Door Phone Alert Complimentary High Speed In
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Check Rates 1 King Bed Hearing Accessible Vis Firealarm Door Phone Alert Complimentary High Speed Internet
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Check Rates 1 King Bed Hearing Accessible Vis Firealarm Door Phone Alert Complimentary High Speed Internet 32 In
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Check Rates 1 King Bed with Sofa Bed
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Check Rates 1 King Bed with Sofa Bed Comp High Speed Sweet Dreams Experience Bed 32 Inch Flat Screen TV and Cloc
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Check Rates 1 King Bed with Sofa Bed Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates 1 King Bed with Sofa Bed Complimentary High Speed Sweet Dreams Experience Bed 32 Inch Flat Screen TV
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Check Rates 1 King Exec Lvl Mob Accessible with Tub Sofa Bed
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Check Rates 1 King Exec Lvl Mob Accessible with Tub Sofa Bed Comp High Speed Sweet Dreams Experience Bed Weekday
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Check Rates 1 King Exec Lvl Mob Accessible with Tub Sofa Bed Complimentary High Speed Sweet Dreams Experience Be
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Check Rates 1 King Mob Hear Accessible Roll In Shower with Sofa Bed
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Check Rates 1 King Mob Hear Accessible Roll In Shower with Sofa Bed Visual Firealarm Door Phone Alert
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Check Rates 1 King Mob Hear Accessible Roll In Shower with Sofa Bed Visual Firealarm Door Phone Alert Comp High
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Check Rates 1 King Mob Hear Accessible Roll In Shower with Sofa Bed Visual Firealarm Door Phone Alert Compliment
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Check Rates 1 King Mobility Accessible with Roll In Shower Sofa Bed
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Check Rates 1 King Mobility Accessible with Roll In Shower Sofa Bed Comp High Speed Sweet Dreams Experience Bed
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Check Rates 1 King Mobility Accessible with Roll In Shower Sofa Bed Complimentary High Speed Sweet Dreams Experi
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Check Rates 1 King Mobility Accessible with Tub Sofa Bed
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Check Rates 1 King Mobility Accessible with Tub Sofa Bed Comp High Speed Sweet Dreams Experience Bed 32 Inch Fla
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Check Rates 1 King Mobility Accessible with Tub Sofa Bed Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates 1 King Mobility Accessible with Tub Sofa Bed Complimentary High Speed Sweet Dreams Experience Bed 32
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Check Rates 1 King with Sofa Mobility Accessible Bathtub No
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Check Rates 1 King with Sofa Mobility Accessible Bathtub No Visual Firealarm Door Phone Alert
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Check Rates 1 King with Sofa Mobility Accessible Bathtub No Visual Firealarm Door Phone Alert Complimentary High
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Check Rates 1 Queen Bed
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Check Rates 1 Queen Bed Comp High Speed Sweet Dreams Experience Bed 32 Inch Flat Screen TV and Clock with Mp3
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Check Rates 1 Queen Bed Comp High Speed Sweet Dreams Experience Bed 32 Inch Flat Screen TV and Clock with Mp3Sav
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Check Rates 1 Queen Bed Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates 1 Queen Bed Complimentary High Speed Sweet Dreams Experience Bed 32 Inch Flat Screen TV and Clock wi
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Check Rates 1 Queen Bed Executive Floor
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Check Rates 1 Queen Bed Executive Floor Comp High Speed Sweet Dreams Experience Bed Weekday Complimentary Bkft a
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Check Rates 1 Queen Bed Executive Floor Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates 1 Queen Bed Executive Floor Complimentary High Speed Sweet Dreams Experience Bed Weekday Complimenta
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Check Rates 2 Queen Beds
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Check Rates 2 Queen Beds Breakfast Included
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Check Rates 2 Queen Beds Comp High Speed Sweet Dreams Experience Bed 32 Inch Flat Screen TV and Clock with Mp3
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Check Rates 2 Queen Beds Comp High Speed Sweet Dreams Experience Bed 32 Inch Flat Screen TV and Clock with Mp3Sa
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Check Rates 2 Queen Beds Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates 2 Queen Beds Complimentary High Speed Sweet Dreams Experience Bed 32 Inch Flat Screen TV and Clock w
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Check Rates 2 Queen Beds Executive Floor
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Check Rates 2 Queen Beds Executive Floor Comp High Speed Sweet Dreams Experience Bed Weekday Complimentary Bkft
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Check Rates 2 Queen Beds Executive Floor Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates 2 Queen Beds Executive Floor Complimentary High Speed Sweet Dreams Experience Bed Weekday Compliment
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Check Rates 2 Queen Beds Hearing Accessible
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Check Rates 2 Queen Beds Hearing Accessible Vis Firealarm Door Phone Alert Complimentary High Speed Internet
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Check Rates 2 Queen Beds Hearing Accessible Vis Firealarm Door Phone Alert Complimentary High Speed Internet 32
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Check Rates 2 Queen Executive
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Check Rates 2 Queen Executive Breakfast Included
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Check Rates 2x Points Package 1 King Bed Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates 2x Points Package 1 King Bed Executive Floor Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates 2x Points Package 1 King Bed with Sofa Bed Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates 2x Points Package 2 Queen Beds Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates 2x Points Package 2 Queen Beds Executive Floor Complimentary High Speed Sweet Dreams Experience Bed
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Check Rates Double King Size Bed Room Only
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Check Rates Executive 1 King Bed
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Check Rates Executive 1 Queen Bed
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Check Rates Executive 2 Queen Beds
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Check Rates Executive Room 1 King Bed Accessible
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Check Rates Executive Suite 1 King Bed
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Check Rates Quadruple 2 Double Beds Queen Room Only
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Check Rates Room 1 King Bed Accessible
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Check Rates Room 2 Queen Beds Accessible
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Check Rates Room Accessible
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Check Rates Run Of House Room
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Check Rates Standard Room, 1 King or 2 Double Beds
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Local Attractions

Rock & Roll Hall of Fame, Great Lakes Science Center, Progressive Field - Home of the Cleveland Indians, Quicken Loans Arena - Home of the Cleveland Cavaliers, First Energy Stadium - Home of the Cleveland Browns, Cleveland Convention Center, The Global Center for Health Innovation, Horseshoe Casino, Playhouse Square Theatre District, House of Blues, and many diverse restaurants.

Verified Reviews of Doubletree by Hilton Cleveland Downtown Lakeside

Below are the verified reviews from guests that we have booked recently:
"Clean, Peaceful"
Overall Score4.0/ 5
Room was clean, temperature good, bed comfortable. Have paid more for much less. The view of lake was great also.
(Individual traveler, booked 1 room), from US flag
01-Jun-2014 Verified Review, stayed from Sat May 31 to Sun Jun 01 2014 at a $125.10 average nightly rate.

Summary of Verified Reviews

Summary of 1,047 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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77
Good

Good city hotel. Close to Starbucks. Easily accessible by car and offers nearby parking areas. Good alcoholic drinks. Clean pool area. Friendly atmosphere.

“Close to everything downtown” “Pool is good for kids”

Great City Hotel Top 11% in city
Great Business Hotel Top 12% in city
Best Pool In City
Best Bar In City

Good to know

  • Good accessibility by car

    “Excellent shuttle service” “Provided free shuttle service”

  • Unpleasant entrance area

    “Elevators look really shabby” “Hand rail in elevator was broken empty”

  • Poor access to parking

    “Elevators and Parking Garage was not clean” “Very limited parking”

  • Friendly service

    “Staff was genuinely friendly” “Very informative & helpful staff”

Review highlights

Pool

84/100
51 reviews

Clean pool area.

“Near pool” “Enjoyed the pool and hot tub” “Pool is good for kids”

Location

84/100
347 reviews

Great location. Accessible by car, but parking is awful and costly. Central location near excursions, sightseeing, restaurants, and bars.

“Excellent shuttle service” “Ease of access to downtown sites” “Fabulous location”

Service

77/100
461 reviews

Friendly service in reception, but not in the restaurant. Service is unprofessional with bad housekeeping and management. Room service is poor.

“Staff was well informed” “Staff exceeded my expectations” “Staff was genuinely friendly”

Bar

75/100
42 reviews

Great, affordable bar with good drinks.

“Beers on tap” “Pub Staff excellent” “Complimentary happy hour”

Food

67/100
151 reviews

Bad dining experience with untidy dining area. Great desserts and fruits, with mediocre menu and prices.

“Yummy cookies” “Excellent dining” “Free warm cookies”

Cleanliness

62/100
225 reviews

Clean pool area and moderately clean rooms. Moderately clean hotel facilities. The bathrooms and dining area are filthy.

“Coffee machine not clean” “Of hair in one of the blankets” “Corridors a bit dark and dingy”

Value

53/100
178 reviews

Fairly good value for money. Expensive breakfast. Normally priced restaurant. Affordable beverage prices.

“Free warm cookies” “Complimentary happy hour” “Free cocktail hour”

Room

52/100
415 reviews

Beds and views are impressive, but cleanliness just so-so. Small, outdated rooms in need of better maintenance. Small rooms and dirty bathrooms. Bad televisions, air conditioning, and furnishings.

“Water pressure to die for” “Heating/cooling system was terribly LOUD” “Furnishings are pretty worn”

Breakfast

51/100
91 reviews

Breakfast is decent but expensive.

“Enjoyed dinner and breakfast” “Breakfast in the restaurant was good” “Complimentary breakfast”

Comfort

50/100
164 reviews

Relatively comfortable, with good beds. Small rooms and bathrooms, with terrible A/C and too much noise.

“Noisy A/C” “No AC” “Loud train noise”

Vibe

36/100
142 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Hotel is outdated. Stylish Hotel. Good choice for a city trip. Good for business people.

“Facility is looking a little old” “Decor was a bit outdated” “Elevators look really shabby”

WiFi

36/100
7 reviews

Bad internet service.

“No signal” “Frustrating wifi”

Amenities

34/100
118 reviews

Old facilities and unpleasant entrance area. Unspectacular architecture.

“Decor was a bit outdated” “Facility was a bit worn” “Elevators look really shabby”

Ranked top 68% by couples, with a score of 78

Good to know

  • Great view

    “Wonderful view” “Nice view of Lake”

  • Bar is awesome

    “Beers on tap” “Pub Staff excellent”

  • Poor dining experience

    “Usually long wait in restaurant for dinner” “Restaurant were not clean”

  • Expensive breakfast

    “The breakfast buffet was a little pricey” “Buffet breakfast Paying for”

Review highlights

Location

83/100
52 reviews

Great location. Accessible by car, but parking is awful and costly.

“Excellent shuttle service” “Ease of access to downtown sites” “Fabulous location”

Service

75/100
72 reviews

Friendly but unprofessional service, with good reception.

“Staff was well informed” “Staff exceeded my expectations” “Staff was genuinely friendly”

Food

67/100
26 reviews

Poor dining experience. The menu is okay, with great desserts.

“Yummy cookies” “Free warm cookies” “Restaurant were not clean”

Cleanliness

59/100
34 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Hotel room itself was nice and clean” “Coffee machine not clean” “Of hair in one of the blankets”

Room

56/100
74 reviews

Beds and views are impressive, but cleanliness just so-so. Small, neglected rooms with filthy bathrooms.

“Heating/cooling system was terribly LOUD” “No shower curtain” “Furnishings are pretty worn”

Comfort

55/100
37 reviews

Small, noisy rooms but comfortable beds.

“Noisy A/C” “No AC” “AC unit is so loud”

Value

54/100
34 reviews

Fairly good value for money. Expensive breakfast.

“Free warm cookies” “Complimentary happy hour” “Free cocktail hour”

Breakfast

50/100
20 reviews

Breakfast is decent but expensive.

“Breakfast is excellent” “Enjoyed dinner and breakfast” “Breakfast was not worth”

Vibe

38/100
15 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Facility is looking a little old” “Decor was a bit outdated” “Elevators look really shabby”

Amenities

37/100
14 reviews

Poor buildings and an uninspiring entrance area.

“Decor was a bit outdated” “Facility was a bit worn” “Elevators look really shabby”

Ranked top 52% by families, with a score of 77

Good to know

  • Wonderful sightseeing

    “Nearby attractions” “Appreciated the free shuttle to the museum”

  • Great pool

    “Near pool” “Enjoyed the pool and hot tub”

  • Unpleasant entrance area

    “Elevators look really shabby” “Hand rail in elevator was broken empty”

  • Bad amenities

    “Decor was a bit outdated” “Facility was a bit worn”

Review highlights

Location

86/100
47 reviews

Great location with excellent sightseeing. Accessible by car, but parking is awful and costly.

“Excellent shuttle service” “Ease of access to downtown sites” “Fabulous location”

Service

73/100
65 reviews

Decent reception, with friendly but unprofessional staff.

“Staff was well informed” “Staff exceeded my expectations” “Staff was genuinely friendly”

Food

66/100
11 reviews

Food is all right.

“Excellent dining” “Free warm cookies” “Usually long wait in restaurant for dinner”

Cleanliness

64/100
28 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Coffee machine not clean” “Of hair in one of the blankets” “Corridors a bit dark and dingy”

Breakfast

53/100
13 reviews

Breakfast is average.

“Good buffet breakfast” “Enjoyed dinner and breakfast” “Free breakfast”

Comfort

51/100
18 reviews

Relatively comfortable, with good beds.

“Noisy A/C” “No ventilation” “Loud train noise”

Room

49/100
54 reviews

Great beds, but only decently clean and poorly maintained rooms with bad bathrooms.

“Heating/cooling system was terribly LOUD” “No shower curtain” “Furnishings are pretty worn”

Vibe

35/100
24 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Hotel is outdated.

“Facility is looking a little old” “Decor was a bit outdated” “Elevators look really shabby”

Amenities

33/100
15 reviews

Poor buildings and an uninspiring entrance area.

“Decor was a bit outdated” “Facility was a bit worn” “Elevators look really shabby”

Ranked top 54% by business travelers, with a score of 75

Good to know

  • Great reception

    “Staff at front desk were very friendly and helpful” “Great front desk staff”

  • Comfortable beds

    “Loved their feather pillows” “Bed and pillows were heavenly”

  • Friendly service

    “Staff was genuinely friendly” “Very informative & helpful staff”

  • Fantastic service

    “Staff was well informed” “Staff exceeded my expectations”

Review highlights

Location

85/100
21 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Excellent shuttle service” “Ease of access to downtown sites” “Fabulous location”

Service

78/100
25 reviews

Decent reception, with friendly but unprofessional staff.

“Staff was well informed” “Staff exceeded my expectations” “Staff was genuinely friendly”

Food

64/100
3 reviews

Food is all right.

“Free warm cookies” “Wonderful cookies” “Great sandwich”

Cleanliness

62/100
11 reviews

Room cleanliness is acceptable.

“Hallways and lobby were very clean” “Coffee machine not clean” “Of hair in one of the blankets”

Room

51/100
24 reviews

Small but clean enough rooms, with terrible bathrooms.

“Water pressure to die for” “Heating/cooling system was terribly LOUD” “Furnishings are pretty worn”

Comfort

50/100
10 reviews

Tiny, somewhat comfortable rooms.

“Noisy A/C” “No AC” “AC unit is so loud”

Vibe

35/100
9 reviews

Poor vibe. Hotel is outdated.

“Facility is looking a little old” “Decor was a bit outdated” “Elevators look really shabby”

Ranked top 64% by solo travelers, with a score of 76

Good to know

  • Great location

    “Excellent shuttle service” “Ease of access to downtown sites”

  • Fantastic service

    “Staff was well informed” “Staff exceeded my expectations”

Review highlights

Location

85/100
5 reviews

Great location.

“Excellent shuttle service” “Ease of access to downtown sites” “Fabulous location”

Service

78/100
6 reviews

Fantastic service.

“Staff was well informed” “Staff exceeded my expectations” “Staff was genuinely friendly”

Room

54/100
7 reviews

Room is all right.

“Water pressure to die for” “Heating/cooling system was terribly LOUD” “Furnishings are pretty worn”

Value

54/100
4 reviews

Fairly good value for money.

“Premium rate” “Free warm cookies” “Complimentary happy hour”

Good to know

  • Good accessibility by car

    “Excellent shuttle service” “Provided free shuttle service”

  • Unpleasant entrance area

    “Elevators look really shabby” “Hand rail in elevator was broken empty”

  • Poor access to parking

    “Elevators and Parking Garage was not clean” “Very limited parking”

  • Friendly service

    “Staff was genuinely friendly” “Very informative & helpful staff”

Review highlights

Location

84/100
336 reviews

Great location. Accessible by car, but parking is awful and costly. Central location near excursions, sightseeing, restaurants, and bars.

“Excellent shuttle service” “Ease of access to downtown sites” “Fabulous location”

Service

78/100
448 reviews

Friendly service in reception, but not in the restaurant. Service is unprofessional with bad housekeeping and management. Room service is poor.

“Staff was well informed” “Staff exceeded my expectations” “Staff was genuinely friendly”

Food

67/100
149 reviews

Bad dining experience with untidy dining area. Great desserts and fruits, with mediocre menu and prices.

“Yummy cookies” “Free warm cookies” “Great dinner”

Cleanliness

61/100
220 reviews

Clean pool area and moderately clean rooms. Moderately clean hotel facilities. The bathrooms and dining area are filthy.

“Elevators vacuumed” “Coffee machine not clean” “Of hair in one of the blankets”

Value

54/100
174 reviews

Fairly good value for money. Expensive breakfast. Normally priced restaurant. Affordable beverage prices.

“Premium rate” “Free warm cookies” “Complimentary happy hour”

Room

52/100
400 reviews

Beds and views are impressive, but cleanliness just so-so. Small, outdated rooms in need of better maintenance. Small rooms and dirty bathrooms. Bad televisions, air conditioning, and furnishings.

“Water pressure to die for” “Heating/cooling system was terribly LOUD” “Furnishings are pretty worn”

Comfort

51/100
158 reviews

Relatively comfortable, with good beds. Small rooms and bathrooms, with terrible A/C and too much noise.

“No ventilation” “Noisy air conditioner” “AC unit is so loud”

Breakfast

50/100
88 reviews

Breakfast is decent but expensive.

“High breakfast” “Enjoyed dinner and breakfast” “Breakfast was not worth”

WiFi

42/100
6 reviews

Bad internet service.

“No signal” “Frustrating wifi”

Vibe

35/100
138 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Hotel is outdated. Stylish Hotel.

“Facility is looking a little old” “Decor was a bit outdated” “Elevators look really shabby”

Amenities

33/100
115 reviews

Old facilities and unpleasant entrance area. Unspectacular architecture.

“Decor was a bit outdated” “Facility was a bit worn” “Elevators look really shabby”

Ranked top 71% by couples, with a score of 75

Good to know

  • Poor dining experience

    “Usually long wait in restaurant for dinner” “Restaurant were not clean”

  • Expensive breakfast

    “The breakfast buffet was a little pricey” “Buffet breakfast Paying for”

  • Great view

    “Wonderful view” “Nice view of Lake”

  • Great desserts & fruits

    “Free warm cookies” “Amazing chocolate chip cookies”

Review highlights

Location

83/100
49 reviews

Great location. Accessible by car, but parking is awful and costly.

“Excellent shuttle service” “Ease of access to downtown sites” “Fabulous location”

Service

75/100
71 reviews

Friendly but unprofessional service, with good reception.

“Staff was well informed” “Staff exceeded my expectations” “Staff was genuinely friendly”

Food

68/100
25 reviews

Poor dining experience. The menu is okay, with great desserts.

“Free warm cookies” “Restaurant were not clean” “Enjoyed the cookies on check in”

Cleanliness

59/100
34 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Elevators vacuumed” “Coffee machine not clean” “Of hair in one of the blankets”

Room

56/100
72 reviews

Beds and views are impressive, but cleanliness just so-so. Small, neglected rooms with filthy bathrooms.

“Water pressure to die for” “Heating/cooling system was terribly LOUD” “Furnishings are pretty worn”

Comfort

55/100
36 reviews

Small, noisy rooms but comfortable beds.

“Noisy A/C” “AC unit is so loud” “Loud train noise”

Value

54/100
34 reviews

Fairly good value for money. Expensive breakfast.

“Free warm cookies” “Complimentary happy hour” “Free cocktail hour”

Breakfast

51/100
19 reviews

Breakfast is decent but expensive.

“Personalized omelets” “Buffet breakfast Paying for” “Enjoyed dinner and breakfast”

Vibe

38/100
15 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Facility is looking a little old” “Decor was a bit outdated” “Elevators look really shabby”

Amenities

37/100
14 reviews

Poor buildings and an uninspiring entrance area.

“Decor was a bit outdated” “Facility was a bit worn” “Elevators look really shabby”

Ranked top 45% by families, with a score of 79

Good to know

  • Wonderful sightseeing

    “Nearby attractions” “Appreciated the free shuttle to the museum”

  • Unpleasant entrance area

    “Elevators look really shabby” “Hand rail in elevator was broken empty”

  • Bad amenities

    “Decor was a bit outdated” “Facility was a bit worn”

  • Poor hotel buildings

    “Decor was a bit outdated” “Facility was a bit worn”

Review highlights

Location

86/100
46 reviews

Great location with excellent sightseeing. Accessible by car, but parking is awful and costly.

“Excellent shuttle service” “Ease of access to downtown sites” “Fabulous location”

Service

74/100
63 reviews

Decent reception, with friendly but unprofessional staff.

“Staff was well informed” “Staff exceeded my expectations” “Staff was genuinely friendly”

Food

66/100
11 reviews

Food is all right.

“Excellent dining” “Free warm cookies” “Dirty dishes”

Cleanliness

64/100
27 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Hotel room itself was nice and clean” “Coffee machine not clean” “Of hair in one of the blankets”

Value

55/100
19 reviews

Fairly good value for money.

“Free warm cookies” “Complimentary happy hour” “Free cocktail hour”

Breakfast

53/100
13 reviews

Breakfast is average.

“The breakfast buffet was a little pricey” “Eggs tasteless” “Enjoyed dinner and breakfast”

Comfort

50/100
17 reviews

Relatively comfortable, with good beds.

“No ventilation” “Noisy air conditioner” “Loud train noise”

Room

50/100
51 reviews

Great beds, but only decently clean and poorly maintained rooms with bad bathrooms.

“Water pressure to die for” “Heating/cooling system was terribly LOUD” “Furnishings are pretty worn”

Vibe

35/100
23 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Hotel is outdated.

“Facility is looking a little old” “Decor was a bit outdated” “Elevators look really shabby”

Amenities

33/100
14 reviews

Poor buildings and an uninspiring entrance area.

“Decor was a bit outdated” “Facility was a bit worn” “Elevators look really shabby”

Ranked top 58% by business travelers, with a score of 73

Good to know

  • Small rooms

    “Bathroom was very small but adequate” “Bathroom was small”

  • Hotel is outdated

    “Older building” “Facility is looking a little old”

  • Poor access to parking

    “Elevators and Parking Garage was not clean” “Very limited parking”

  • Poor vibe

    “Facility is looking a little old” “Decor was a bit outdated”

Review highlights

Location

84/100
19 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Excellent shuttle service” “Ease of access to downtown sites” “Fabulous location”

Service

79/100
22 reviews

Friendly but unprofessional service, with good reception.

“Staff was well informed” “Staff exceeded my expectations” “Staff was genuinely friendly”

Cleanliness

61/100
10 reviews

Room cleanliness is acceptable.

“Coffee machine not clean” “Of hair in one of the blankets” “Corridors a bit dark and dingy”

Room

51/100
21 reviews

Awesome beds, and reasonably clean rooms. Tiny rooms with unacceptable bathrooms.

“Heating/cooling system was terribly LOUD” “No shower curtain” “Furnishings are pretty worn”

Comfort

51/100
9 reviews

Small, decently comfortable rooms with excellent beds.

“Noisy A/C” “No ventilation” “AC unit is so loud”

Vibe

34/100
8 reviews

Poor vibe. Hotel is outdated.

“Facility is looking a little old” “Decor was a bit outdated” “Elevators look really shabby”

Ranked top 79% by solo travelers, with a score of 74

Good to know

  • Great location

    “Excellent shuttle service” “Ease of access to downtown sites”

  • Fantastic service

    “Staff was well informed” “Staff exceeded my expectations”

Review highlights

Location

86/100
4 reviews

Great location.

“Excellent shuttle service” “Ease of access to downtown sites” “Fabulous location”

Service

78/100
6 reviews

Fantastic service.

“Staff was well informed” “Staff exceeded my expectations” “Staff was genuinely friendly”

Room

56/100
6 reviews

Room is all right.

“Water pressure to die for” “Heating/cooling system was terribly LOUD” “Furnishings are pretty worn”

Review Semantics by TrustYou

Customer Reviews of Doubletree by Hilton Cleveland Downtown Lakeside

3.5 out of 5. Based on 1378 guest reviews , Average

Property Description

There are Downtown Cleveland Hotels, and then there is … The DoubleTree by Hilton Cleveland Downtown - Lakeside hotel, conveniently located just off I-90. We provide full service hotel accommodations overlooking the shores of Lake Erie and close to all popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport (BKL). Downtown Cleveland Attractions are within Walking Distance Stay at our DoubleTree hotel near First Energy Stadium - Home of the Cleveland Brown and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center... etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, The Q (Quicken Loans Arena - Home of the Cleveland Cavaliers), Cleveland State University's Wolstein Center or Playhouse Square. Enjoy an eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and Louis Stokes VA Medical Center. Our Full Service Hotel Delivers Comfort and Convenience Our tastefully appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams® beds, flat panel HD TVs and complimentary high-speed Internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the DoubleTree by Hilton Cleveland Downtown - Lakeside hotel, guests have full use of many hotel amenities including: • A huge, sparkling indoor pool and whirlpool • Complimentary scheduled shuttle service within downtown • State-of-the-art Doubletree Fitness by PreCor® • Well equipped Business Center by UniGuest® with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks Coffeehouse, dine in-room or join us at our casual American-style restaurant, Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Downtown Hotel Style Business travel is a breeze and corporate functions are done with style at the DoubleTree by Hilton Cleveland Downtown - Lakeside hotel. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with our signature, warm chocolate chip cookie at check-in. Book Your Next Stay at DoubleTree by Hilton Cleveland Downtown - Lakeside

Details / Other Expenses

Check In: 3:00PM
Check Out: 12:00PM
Year of Last Renovation: 2008
Floors: 18
Rooms: 379
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 354
Handicap Rooms: 10
Suites: 5
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 11 View Spaces
Meeting Space: 10400 sq. feet
Banquet Space: Holds 500 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 5.0 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 11 am - 11 pm
Pool Info:
Take advantage of our sizable and sparkling indoor heated pool during your stay. Guests can have fun with family and friends or expand their exercise routine by completing a set of laps. Relax after a long day by unwinding in the whirlpool. The pool is open daily from 6:00AM - 11:00PM.
Policies / Expenses
Cancellation:
24 Hour Cancel
Nightly Parking: $18
Typical Group Deposit: 25%
Total Taxes: 16.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Food and Beverage Tax: 8.00%
Audio Visual Tax: 8.00%
Food and Beverage Service Charge: 22.00%
Avg. Continental Breakfast Cost: 11.95 Per Person
Avg. Buffet Breakfast Cost: 15.00 Per Person
Avg. Plated Lunch Cost: 20.00 Per Person
Avg. Buffet Lunch Cost: 18.95 Per Person
Avg. Boxed Lunch Cost: 16.95 Per Person
Avg. Plated Dinner Cost: 28.95 Per Person
Avg. Buffet Dinner Cost: 32.95 Per Person
Morning Break Cost: 12.95 Per Person
Afternoon Break Cost: 12.95 Per Person
Banquet Gallon of Coffee: 30.00 Per Person
Banquet Soda: 2.75 Per Person
Banquet Bottled Water: 3.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Voicemail

Airport & Shuttle Information

Cleveland Hopkins Airport is 14 miles away. One-way taxi approximately $35.

Local Shuttle Info: The DoubleTree by Hilton Cleveland Downtown - Lakeside provides complimentary shuttle service within downtown, based on availability. Shuttle service is available from 7:00AM to 11:00PM on a first come first served basis. The shuttle provides service between E. 18th and W. 9th and from Carnegie to the Rock & Roll Hall of Fame. Please note the shuttle can only transport 11 people at a time and cannot be reserved for groups.

Airport Shuttle? Sorry, no airport shuttle available.

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

Previously known as:
Doubletree Cleveland Downtown / Lakeside, Holiday Inn Select, Holiday Inn Select City Centre, Holiday Inn Select City Centre Lakeshore, Holiday Inn Select City Centre Lakeshore Cleveland

Group vs. Individual Rates at Doubletree by Hilton Cleveland Downtown Lakeside

Rate fluctuations of Doubletree by Hilton Cleveland Downtown Lakeside

Above shows trends of room prices for both group/meeting rates and the lowest individual traveler prices we could find at the time the group offer was placed. The most competitive group/meeting rate displayed is 31.2% in the month of January 2016 and the highest average individual rate is $209 in the month of December 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Doubletree by Hilton Cleveland Downtown Lakeside in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Doubletree by Hilton Cleveland Downtown Lakeside

Below are the meeting, banquet, conference and event spaces at Doubletree by Hilton Cleveland Downtown Lakeside.

Feel free to use the Doubletree by Hilton Cleveland Downtown Lakeside meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Cleveland event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Grand Ballroom 99 x 57 x 12 5643 --/500 -- 350 100 80 100 --/-- 600 600 --
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Grand Ballroom

Room Type:
Ballroom
Total Size:
5643 Sq. Feet
Dimensions:
99 x 57 x 12 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Full Day Rental:
$2000.00 USD
24 Hr. Hold Rental:
$4000.00 USD
Photo of Grand Ballroom
Lakeside
49 x 65 x 12 3185 --/200 -- 170 60 50 60 --/-- 300 250 --
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Lakeside

Room Type:
Ballroom Section
Total Size:
3185 Sq. Feet
Dimensions:
49 x 65 x 12 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Full Day Rental:
$1000.00 USD
24 Hr. Hold Rental:
$2000.00 USD
Ontario
25 x 50 x 12 1250 --/60 -- 60 30 24 30 --/-- 100 90 --
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Ontario

Room Type:
Ballroom Section
Total Size:
1250 Sq. Feet
Dimensions:
25 x 50 x 12 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Full Day Rental:
$500.00 USD
24 Hr. Hold Rental:
$1000.00 USD
Superior
25 x 50 x 12 1250 --/60 -- 60 30 30 30 --/-- 100 90 --
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Superior

Room Type:
Ballroom Section
Total Size:
1250 Sq. Feet
Dimensions:
25 x 50 x 12 Ft.
Floor Level:
Ground Level
Power Outlets:
3
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Full Day Rental:
$500.00 USD
24 Hr. Hold Rental:
$1000.00 USD
Erie Broadroom 24 x 28 x 8 672 --/-- -- -- -- -- 12 --/-- -- -- --
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Erie Broadroom

Room Type:
Boardroom
Total Size:
672 Sq. Feet
Dimensions:
24 x 28 x 8 Ft.
Floor Level:
2
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Full Day Rental:
$200.00 USD
24 Hr. Hold Rental:
$400.00 USD
Photo of Erie Broadroom
Carnegie 24 x 28 x 8 672 --/50 -- 24 24 20 25 --/-- 50 -- --
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Carnegie

Room Type:
General Meeting Room
Total Size:
672 Sq. Feet
Dimensions:
24 x 28 x 8 Ft.
Floor Level:
2
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Full Day Rental:
$200.00 USD
24 Hr. Hold Rental:
$400.00 USD
Photo of Carnegie
Chester 24 x 28 x 8 672 --/50 -- 50 24 20 25 --/-- 50 -- --
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Chester

Room Type:
General Meeting Room
Total Size:
672 Sq. Feet
Dimensions:
24 x 28 x 8 Ft.
Floor Level:
2
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Full Day Rental:
$200.00 USD
24 Hr. Hold Rental:
$400.00 USD
Euclid 24 x 28 x 8 672 --/50 -- 24 24 20 25 --/-- 50 -- --
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Euclid

Room Type:
General Meeting Room
Total Size:
672 Sq. Feet
Dimensions:
24 x 28 x 8 Ft.
Floor Level:
2
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Full Day Rental:
$200.00 USD
24 Hr. Hold Rental:
$400.00 USD
Huron 24 x 28 x 8 672 --/50 -- 24 24 20 25 --/-- 50 -- --
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Huron

Room Type:
General Meeting Room
Total Size:
672 Sq. Feet
Dimensions:
24 x 28 x 8 Ft.
Floor Level:
2
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Full Day Rental:
$200.00 USD
24 Hr. Hold Rental:
$400.00 USD
Prospect 24 x 28 x 8 672 --/50 -- 24 24 20 25 --/-- 50 -- --
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Prospect

Room Type:
General Meeting Room
Total Size:
672 Sq. Feet
Dimensions:
24 x 28 x 8 Ft.
Floor Level:
2
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Full Day Rental:
$200.00 USD
24 Hr. Hold Rental:
$400.00 USD
St. Clair 24 x 28 x 8 672 --/50 -- 24 24 20 25 --/-- 50 -- --
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St. Clair

Room Type:
General Meeting Room
Total Size:
672 Sq. Feet
Dimensions:
24 x 28 x 8 Ft.
Floor Level:
2
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Full Day Rental:
$200.00 USD
24 Hr. Hold Rental:
$400.00 USD

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"I thank you for all your help with the arrangements. I must admit, the offer I received from them through you was by far the cheapest and most convenient out of any others I was offered through other group services. I will not hesitate to recommend your services to anyone. Thank you." J.F. - Portland, OR

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