MAINSTAY SUITES

3134 Old Spanish Trail, Houston, TX 77054 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Convention Center Hotel in Harris County
29.70051-95.37783
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Very Good
4.0/ 5

Based on 219 guest reviews

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  • We have an outdoor pool ready for use
  • Free breakfast
  • Shuttle to airport available
  • Fitness / Gym is on-site
  • 92 rooms in hotel
  • Check-out time: 12:00 PM
  • Groups & Meetings rating of 10.0/10

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Include Discounts:

Room Types

Check Rates1 King Accessible Suite 1 Bedroom Suite Living Room 32 Inch LCD Plasma TV
Non-Smoking
Check Rates1 King Bed Suite 1 Bedroom Suite 2 Flat Screen Plasma Tvs Kitchen
Non-Smoking
Check Rates1 King Suite 1 Bedroom Suite 2 Flat Screen Plasma Tvs Kitchen Sofa Bed 2 Person
Non-Smoking
Check Rates1 Queen Accessible Suite 1 Bedroom Suite Kitchen Sofa Bed 2 Person
Non-Smoking
Check Rates1 Queen Bed Suite 1 Room Suite 32 Inch LCD Plasma TV Kitchen Sofa Bed 2 Person
Non-Smoking
Check Rates1 Queen Suite 1 Room Suite 32 Inch LCD Plasma TV Kitchen Sofa Bed 2 Person
Non-Smoking
Check Rates1 Queen Suite 1 Room Suite 32 Inch LCD Plasma TV Kitchen Sofa Bed 2 Person Desk
Non-Smoking
Check RatesSuite 1 Queen Bed with Sofa Bed
Non-Smoking

Local Attractions

Texas Medical Center, Houston Zoo, Museum District, Theater District, Golf Courses, Reliant Park, Toyota Center, George R. Brown Convention Center, Minutemaid Park, Downtown Houston, Lakewood Church (Joel Osteen), Galveston Island

Verified Reviews of Mainstay Suites

Below are the verified reviews from guests that we have booked recently:
"Cleanliness"
Overall Score4.0/ 5
There were issues within the room. The toilet was not clean and there was hair in bathtub. One of the washcloths was dirty and the nightstand was sticky. Customer service was great at the front desk. Would have received an excellent rating if I didn't have to clean the things listed above myself!
(Individual traveler, booked 1 room), from US flag
31-May-2015 Verified Review

Summary of Verified Reviews

Summary of 484 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
73
Fair

Fair city hotel. Close to Medical Center. Near to the city centre with good shopping options nearby. Accessible parking.

“Convenient to the Museum district” “Very clean and very near to the Medical Center”

Great City Hotel Top 11% in city
Great Economy Hotel Top 14% in city

Good to know

  • Fair breakfast prices

    “Included eggs” “Complimentary breakfast buffet”

  • Small rooms

    “Suite was very small” “Kitchen area is very small and cramped”

  • Nice building

    “Right in front of property” “Nice decor”

  • Clean rooms

    “Rooms were clean” “Rooms are clean”

Review highlights

Wellness

100/100
6 reviews

Great wellness & sports facilities.

“Nearby health center” “Exercise room was nice”

Location

85/100
113 reviews

Great location. Excellent parking and car access. Near downtown with great sightseeing and shopping.

“Convenient to the Museum district” “Very clean and very near to the Medical Center” “Great places to eat”

Cleanliness

84/100
95 reviews

Clean hotel facilities. Clean rooms.

“Rooms were clean” “Clean rooms” “Clean hotel”

Breakfast

74/100
123 reviews

Great and affordable breakfast.

“Breakfast was excellent” “Complimentary breakfast buffet” “Complementary breakfast offering”

Amenities

71/100
27 reviews

Great buildings but bad entrance area.

“Right in front of property” “Nice environment” “Nice decor”

Service

70/100
183 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping.

“Hotel staff was wonderful and helpful” “Good people working there” “Excellent service”

Room

53/100
236 reviews

Relatively new rooms. Poor beds in small and badly maintained rooms. Clean rooms, and nice kitchenettes. The bathrooms are large but otherwise not very good. Good furniture.

“A/C worked well” “Noisy AC” “Wet towels”

WiFi

53/100
13 reviews

WiFi is good value.

“Free Internet” “Wi-fi did not work” “Free wifi”

Comfort

37/100
125 reviews

Small, uncomfortable rooms with bad beds and too much noise. Spacious bathroom.

“Noisy AC” “Kitchen area is very small and cramped” “Pillows were terrible”

Ranked top 53% by families, with a score of 77

Good to know

  • Good accessibility by car

    “Free shuttle” “Good access to highway”

  • Clean rooms

    “Rooms were clean” “Rooms are clean”

  • Uncomfortable

    “Noisy AC” “Kitchen area is very small and cramped”

  • Clean

    “Rooms were clean” “Clean rooms”

Review highlights

Value

91/100
13 reviews

Best value for money.

“Great for the price” “Great price” “Excellent value”

Location

86/100
20 reviews

Great location with good access by car.

“Convenient to the Museum district” “Very clean and very near to the Medical Center” “Great places to eat”

Cleanliness

80/100
17 reviews

Clean rooms.

“Rooms were clean” “Clean rooms” “Clean hotel”

Breakfast

74/100
17 reviews

Tasty breakfast.

“Breakfast was excellent” “Complimentary breakfast buffet” “Complementary breakfast offering”

Service

71/100
26 reviews

Friendly service.

“Hotel staff was wonderful and helpful” “Good people working there” “Excellent service”

Room

50/100
41 reviews

Unacceptable bathrooms and beds in small and badly maintained rooms. Clean rooms.

“Noisy AC” “Wet towels” “Kitchen area is very small and cramped”

Pool

46/100
5 reviews

Bad pool.

“Pool so small” “Pool is tiny”

Comfort

37/100
23 reviews

Uncomfortable, cramped rooms, with poor beds.

“Noisy AC” “Kitchen area is very small and cramped” “Pillows were terrible”

Ranked top 59% by business travelers, with a score of 71

Good to know

  • Nice building

    “Right in front of property” “Nice decor”

  • Clean hotel facilities

    “Hotel is very clean” “Hotel was clean”

  • Great amenities

    “Right in front of property” “Nice environment”

  • Good accessibility by car

    “Free shuttle” “Good access to highway”

Review highlights

Value

93/100
7 reviews

Best value for money.

“Great for the price” “Great price” “Excellent value”

Cleanliness

86/100
15 reviews

Clean hotel facilities. Clean rooms.

“Rooms were clean” “Clean rooms” “Clean hotel”

Location

84/100
13 reviews

Great location with good access by car.

“Convenient to the Museum district” “Very clean and very near to the Medical Center” “Great places to eat”

Breakfast

74/100
11 reviews

Tasty breakfast.

“Breakfast was excellent” “Complimentary breakfast buffet” “Complementary breakfast offering”

Service

72/100
27 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Hotel staff was wonderful and helpful” “Good people working there” “Excellent service”

Room

52/100
33 reviews

Badly maintained, mediocre rooms. A/C bathroom, and beds are not great. Clean rooms, and nice kitchenettes.

“A/C worked well” “Noisy AC” “Wet towels”

Comfort

37/100
15 reviews

Generally poor comfort, particularly the beds, and A/C is lacking.

“Noisy AC” “Kitchen area is very small and cramped” “Pillows were terrible”

Ranked top 72% by couples, with a score of 71

Good to know

  • Accessible parking

    “Spacious parking” “Ample parking”

  • Poorly-maintained rooms

    “Thin walls” “Broken toilet”

  • Small rooms

    “Suite was very small” “Kitchen area is very small and cramped”

  • Great location

    “Convenient to the Museum district” “Very clean and very near to the Medical Center”

Review highlights

Value

93/100
8 reviews

Best value for money.

“Great for the price” “Great price” “Excellent value”

Cleanliness

87/100
9 reviews

Clean rooms.

“Rooms were clean” “Clean rooms” “Clean hotel”

Location

86/100
13 reviews

Great location and easy parking.

“Convenient to the Museum district” “Very clean and very near to the Medical Center” “Great places to eat”

Breakfast

75/100
12 reviews

Tasty breakfast.

“Breakfast was excellent” “Complimentary breakfast buffet” “Complementary breakfast offering”

Service

71/100
20 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Hotel staff was wonderful and helpful” “Good people working there” “Excellent service”

Room

53/100
28 reviews

Clean, reasonable rooms. Unacceptable bathrooms and beds in small and badly maintained rooms.

“Ac quit” “A/C worked well” “Wet towels”

Comfort

39/100
16 reviews

Uncomfortable, cramped rooms, with poor beds.

“Noisy AC” “Kitchen area is very small and cramped” “Pillows were terrible”

Ranked top 83% by solo travelers, with a score of 70

Good to know

  • Tasty breakfast

    “Breakfast was excellent” “Complimentary breakfast buffet”

Review highlights

Breakfast

72/100
5 reviews

Tasty breakfast.

“Breakfast was excellent” “Complimentary breakfast buffet” “Complementary breakfast offering”

Room

56/100
6 reviews

Room is all right.

“Ac quit” “A/C worked well” “Wet towels”

Good to know

  • Fair breakfast prices

    “Included eggs” “Complimentary breakfast buffet”

  • Small rooms

    “Suite was very small” “Kitchen area is very small and cramped”

  • Nice building

    “Right in front of property” “Nice decor”

  • Good accessibility by car

    “Free shuttle” “Good access to highway”

Review highlights

Wellness

100/100
6 reviews

Great wellness & sports facilities.

“Nearby health center” “Exercise room was nice”

Location

88/100
111 reviews

Great location. Excellent parking and car access. Near downtown with great sightseeing and shopping.

“Convenient to the Museum district” “Very clean and very near to the Medical Center” “Great places to eat”

Cleanliness

85/100
93 reviews

Clean hotel facilities. Clean rooms.

“Rooms were clean” “Clean rooms” “Clean hotel”

Breakfast

75/100
115 reviews

Great and affordable breakfast.

“Breakfast was excellent” “Complimentary breakfast buffet” “Complementary breakfast offering”

Amenities

71/100
27 reviews

Great buildings but bad entrance area.

“Right in front of property” “Nice environment” “Nice decor”

Service

71/100
179 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping.

“Hotel staff was wonderful and helpful” “Good people working there” “Excellent service”

Room

53/100
230 reviews

Relatively new rooms. Unacceptable bathrooms and beds in small and badly maintained rooms. Clean rooms, and nice kitchenettes. Good furniture.

“A/C worked well” “Noisy AC” “Wet towels”

WiFi

53/100
13 reviews

WiFi is good value.

“Free Internet” “No working Wi-Fi” “Free wifi”

Comfort

39/100
123 reviews

Small, uncomfortable rooms with bad beds and too much noise.

“Noisy AC” “Kitchen area is very small and cramped” “Pillows were terrible”

Ranked top 57% by families, with a score of 75

Good to know

  • Good accessibility by car

    “Free shuttle” “Good access to highway”

  • Clean rooms

    “Rooms were clean” “Rooms are clean”

  • Uncomfortable

    “Noisy AC” “Kitchen area is very small and cramped”

  • Clean

    “Rooms were clean” “Clean rooms”

Review highlights

Value

91/100
13 reviews

Best value for money.

“Great for the price” “Great price” “Excellent value”

Location

86/100
19 reviews

Great location with good access by car.

“Convenient to the Museum district” “Very clean and very near to the Medical Center” “Great places to eat”

Cleanliness

81/100
16 reviews

Clean rooms.

“Rooms were clean” “Clean rooms” “Clean hotel”

Breakfast

73/100
16 reviews

Tasty breakfast.

“Breakfast was excellent” “Complimentary breakfast buffet” “Complementary breakfast offering”

Service

71/100
25 reviews

Friendly service.

“Hotel staff was wonderful and helpful” “Good people working there” “Excellent service”

Room

51/100
40 reviews

Clean, reasonable rooms. Unacceptable bathrooms and beds in small and badly maintained rooms.

“Ac quit” “A/C worked well” “Wet towels”

Pool

46/100
5 reviews

Bad pool.

“Pool so small” “Pool is tiny”

Comfort

36/100
22 reviews

Uncomfortable, cramped rooms, with poor beds.

“Noisy AC” “Kitchen area is very small and cramped” “Pillows were terrible”

Ranked top 52% by business travelers, with a score of 72

Good to know

  • Nice building

    “Right in front of property” “Nice decor”

  • Clean hotel facilities

    “Hotel is very clean” “Hotel was clean”

  • Great amenities

    “Right in front of property” “Nice environment”

  • Good accessibility by car

    “Free shuttle” “Good access to highway”

Review highlights

Value

93/100
7 reviews

Best value for money.

“Great for the price” “Great price” “Excellent value”

Cleanliness

87/100
14 reviews

Clean hotel facilities. Clean rooms.

“Rooms were clean” “Clean rooms” “Clean hotel”

Location

84/100
13 reviews

Great location with good access by car.

“Convenient to the Museum district” “Very clean and very near to the Medical Center” “Great places to eat”

Breakfast

75/100
10 reviews

Tasty breakfast.

“Breakfast was excellent” “Complimentary breakfast buffet” “Complementary breakfast offering”

Service

72/100
26 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Hotel staff was wonderful and helpful” “Good people working there” “Excellent service”

Room

53/100
32 reviews

Badly maintained, mediocre rooms. A/C bathroom, and beds are not great. Clean rooms, and nice kitchenettes.

“A/C worked well” “Noisy AC” “Wet towels”

Comfort

37/100
15 reviews

Generally poor comfort, particularly the beds, and A/C is lacking.

“Noisy AC” “Kitchen area is very small and cramped” “Pillows were terrible”

Ranked top 69% by couples, with a score of 70

Good to know

  • Accessible parking

    “Spacious parking” “Ample parking”

  • Poorly-maintained rooms

    “Thin walls” “Broken toilet”

  • Small rooms

    “Suite was very small” “Kitchen area is very small and cramped”

  • Great location

    “Convenient to the Museum district” “Very clean and very near to the Medical Center”

Review highlights

Value

93/100
8 reviews

Best value for money.

“Great for the price” “Great price” “Excellent value”

Cleanliness

87/100
9 reviews

Clean rooms.

“Rooms were clean” “Clean rooms” “Clean hotel”

Location

86/100
13 reviews

Great location and easy parking.

“Convenient to the Museum district” “Very clean and very near to the Medical Center” “Great places to eat”

Breakfast

76/100
11 reviews

Tasty breakfast.

“Breakfast was excellent” “Complimentary breakfast buffet” “Complementary breakfast offering”

Service

71/100
20 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Hotel staff was wonderful and helpful” “Good people working there” “Excellent service”

Room

53/100
27 reviews

Clean, reasonable rooms. Unacceptable bathrooms and beds in small and badly maintained rooms.

“Ac quit” “A/C worked well” “Wet towels”

Comfort

39/100
15 reviews

Uncomfortable, cramped rooms, with poor beds.

“Noisy AC” “Kitchen area is very small and cramped” “Pillows were terrible”

Ranked top 79% by solo travelers, with a score of 70

Good to know

  • Tasty breakfast

    “Breakfast was excellent” “Complimentary breakfast buffet”

Review highlights

Breakfast

72/100
5 reviews

Tasty breakfast.

“Breakfast was excellent” “Complimentary breakfast buffet” “Complementary breakfast offering”

Room

56/100
6 reviews

Room is all right.

“Ac quit” “A/C worked well” “Wet towels”

Review Semantics by TrustYou
4.0 out of 5.Based on 219 guest reviews, Very Good

Property Description

MainStay Suites is a 92 room all-suite, non-smoking hotel located in the Texas Medical Center/Reliant Park area. Each room includes a DVD player, full-sized sleeper sofa, refrigerator, range and microwave. Free DVD rental is available from Guest Services. Wireless high-speed internet, outdoor pool, fitness center and business center all complimentary. On-site laundry. Deluxe hot breakfast served daily. First floor meeting room accommodates 45 people. Free shuttle within 3 mile radius of hotel.

Details / Other Expenses

Check In:3:00 PM
Check Out:12:00 PM
Year of Last Renovation:2007
Floors:4
Rooms:92
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:92
Handicap Rooms:4
Suites:92
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:1
Meeting Space:450 sq. feet
Banquet Space:Holds 45 people
Dist. to Food/Bars:0.3 Mi
Dist. to 24hr Restaurant:1.0 Mi
Dist. to Nearest Gym:On-site
Policies / Expenses
Cancellation:
4:00 PM local hotel time, 24 hours before the date of arrival
Nightly Parking:$0
Typical Group Deposit:25%
Total Taxes:17.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00 Per Night
Occupancy Tax: 4.00 Per Night
City Tax: 7.00 Per Night

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Kitchen facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Hobby Airport: 20 minutes, complimentary hotel shuttle available.Bush Intercontinental Hotel: 45 minutes, taxi transportation $30 - $55 one way depending up service utilized.

Airport Shuttle? Yes! There is an airport shuttle.

About MainStay Suites

  • Perfect for extended stays with residential-style services and great rates
  • Fully-equipped kitchens in every guest room
  • Flat-panel TV's offers premium movie channels
  • On-site guest laundry facility and weekly housekeeping services
  • Free continental breakfast during the week
  • Excercise facility and high-speed internet
  • Studio and one-bedroom suites

The MainStay Suites highlights above are subject to change without notice.

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