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Based on 294 guest reviews
Check-in: | 3:00 pm |
Check-out: | 12:00 pm |
Year of last renovation: | 2015 |
Floors: | 2 |
Rooms: | 190 |
Corridors: | Both interior and exterior hallways |
Non-smoking rooms: | 190 |
Rooms with disabled access: | 2 |
Rooms with one bed: | 60 |
Rooms with two beds: | 130 |
Room windows: | Windows do open |
Cleaning frequency: | Daily |
Dist. to food/bars: | On-site |
Dist. to a 24hr restaurant: | On-site |
Dist. to the nearest gym: | On-site |
Pool Info: One outdoor poolOne Jacuzzi |
Cancellation: Within 30 days prior to arrival - 40% penaltyWithin 15 days prior to arrival - 100% penalty Within 15 days prior to arrival - 100% penalty on all event expenses incurred by the Hotel on behalf of the GroupNo Show Reservations - 100% penalty | |
Nightly parking: | comp |
Typical group deposit: | 25% |
Total taxes: | 0.00% |
Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
15 minutes from Puerto Plata International Airport.
Is there an airport shuttle? Sorry but no airport shuttle is available.Free buffet breakfast.
Sorry but pets are not allowed.
Free parking available
Free Wi-Fi in all areas of the resort
Foundation of an infection control risk assessment.Establish personnel safety procedure and staff training, in order to protect them and prevent the spread of infection. Promote respiratory hygiene and hand hygiene with staff and throughout the resorts with cleaning stations, washing instructions, equipment and signage. Establish a cleaning plan to maximize ease and efficiency while elevating the frequency of high contact surfaces and public areas with hospital-grade disinfectant. Endorse emergency cleaning practices in case of an incident.Safeguard protocols for general and intensified cleaning at all facilities, including the gym, spa, children’s club and recreational areas. High frequency cleaning of our food and beverage outlets.Inculcate the concept of safe distance.Confirm that all ventilation systems are maintained and cleaned.Establish clear and effective procedures in the event of an outbreak, including management of symptomatic guests, including isolation, separation and services s
The Wyndham Hotels highlights above are subject to change without notice.
The graph above is fluctuations of room rates for both our group prices and the lowest online individual prices our system could find at the time the group bid was submitted. The best group discount displayed is 41.6% in the month of April 2023 and the highest average individual rate is $373 in the month of April 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Viva Heavens by Wyndham in a month when rates are lower.
Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 190 sleeping rooms in the hotel.
Free buffet breakfast.
Free parking available
Free Wi-Fi in all areas of the resort
Sorry, this hotel does not offer AAA hotel discounts at this time.
Sorry, this hotel does not offer senior hotel discounts at this time.
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. One outdoor poolOne Jacuzzi.
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 22.4%.