"Carpet wet, mattress on king bed uncomfortable, pull out sofa mattress terrible!"
Overall Score2.0/ 5
We reserved a deluxe two queen bed room which was confirmed. When we arrived, we were told the confirmed room had water damage so we were given a complimentary room, king with pull out sofa, instead. When we got into that room, the carpet was wet. We were told the carpet had been shampooed and that was why the carpet was wet! Another room was offered but the hallway reeked of smoke so we stayed in the wet carpet room. The mattress on the king bed was uncomforable and the pull out sofa mattress was terrible! Sorry to say we will avoid Extended Stay America in the future.
23-Mar-2014 Verified Review, stayed from Fri Mar 21 to Sat Mar 22 2014 at a $105.40 average nightly rate.