RADISSON PLAZA LORD BALTIMORE

20 West Batimore St., Baltimore, MD 21201 United States (USA)
View Map Reservations: 1-800-230-4134
3 Star Downtown Hotel in Baltimore City County
39.289682-76.61613
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Average
3.0/ 5

Based on 639 guest reviews

Show Guest Reviews
  • 437 rooms in property
  • 23 floors in property
  • 6 suites in property
  • Check-in: 4:00pm
  • Check-out: 12pm
  • Group booking rating of 10.0/10
  • 25 conference rooms in property

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Local Attractions

Inner Harbor shopping and entertainment, Convention Center, National Aquarium, Camden Yards, M & T Stadium (Ravens), Johns Hopkins University, National Historic Seaport, Baltimore Zoo

Summary of Verified Reviews

Summary of 2,357 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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81
Very Good

Very good city hotel. Close to Inner Harbor. Great sightseeing, restaurants and shopping nearby.

“Near the harbor and downtown” “Within walking distance of the Lexington Market”

Good Overall Ranking Top 42% in city
Great City Hotel Top 18% in city
Great Business Hotel Top 23% in city
Best Shopping In City
Best Beds In City

Good to know

  • Wonderful sightseeing

    “Close to inner harbor and aquarium” “5 minutes walk to the harbor”

  • Poor access to parking

    “Terrible valet parking” “Parking experience was terrible”

  • Friendly service

    “Wonderful and friendly staff” “Staff is very professional and attentive”

  • Clean rooms

    “Comfortable clean modern rooms” “Rooms were clean and comfortable”

Review highlights

Cleanliness

91/100
339 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“All in all was clean and comfortable” “Rooms were clean and comfortable” “Room was spectacular, very clean”

Bar

82/100
114 reviews

Excellent bar with great prices. Bar service is acceptable. Good wines.

“Delicious coffee, fruits, juices” “Excellent happy hour” “French cafe staff who were very friendly”

Location

82/100
658 reviews

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is awful and costly. Close to public transport and the train. Close to business sites.

“Amazing coffee shop” “Excellent location with access to public transportation” “Upfront about parking”

Service

80/100
921 reviews

Great management and friendly, professional staff. Reception and bar service are as expected. Room service is poor. Decent housekeeping, but poor restaurant service. Smooth booking process.

“Front desk exceeded our expectations” “Wonderful and friendly staff” “Fantastic staff”

Comfort

77/100
470 reviews

Comfortable rooms and beds. Small bathrooms, noisy rooms, and terrible A/C.

“Beds well-appointed” “Air conditioning works great” “Bed and pillows were amazing”

Vibe

73/100
438 reviews

Awesome vibe. Entrance area is ok. Relatively modern hotel. Stylish Hotel. Luxurious Hotel. Good choice for a city trip. Good for business people.

“Loved the modern decor” “Lobby bar was very classy” “Loved the lobby”

Room

70/100
937 reviews

Room was clean and view is acceptable. Rooms are new and well furnished with comfortable beds. Cramped but relatively clean bathrooms. Room need better maintenance, and minibars are not great. A/C and TV are unacceptable. Kitchenette is acceptable.

“Hotel accommodations exceeded my expectations” “Harbor view is fantastic” “Walls are paper thin”

Amenities

67/100
344 reviews

Decent hotel grounds and entrance area. Mediocre building with old facilities.

“Lobby bar was very classy” “Lovely old building” “Outside of the hotel it is a bit noisy”

WiFi

67/100
44 reviews

WiFi is good value.

“Free Wi-fi” “Free internet access in the rooms” “Slow WiFi”

Breakfast

53/100
85 reviews

Decent and moderately priced breakfast.

“Nice breakfast bar” “Included breakfast” “Complimentary breakfast and wine”

Pool

7/100
14 reviews

Bad pool.

“Does not have a pool” “No pool”

Ranked top 38% by couples, with a score of 83

Good to know

  • Old facilities

    “Building is aged” “Old property”

  • Expensive parking

    “Hotel parking was pricey” “Valet parking seemed a little pricey”

  • Room service is poor

    “Lacks room service” “Lack of room service”

  • Poor access to parking

    “Terrible valet parking” “Parking experience was terrible”

Review highlights

Cleanliness

91/100
55 reviews

Clean hotel facilities. Clean rooms.

“All in all was clean and comfortable” “Rooms were clean and comfortable” “Room was spectacular, very clean”

Location

77/100
111 reviews

Great location. Good shopping and sightseeing. Expensive, terrible parking.

“Amazing coffee shop” “Excellent location with access to public transportation” “Upfront about parking”

Service

76/100
164 reviews

Reception is great and bar service is so-so, although overall service is friendly. Room service is poor.

“Front desk exceeded our expectations” “Wonderful and friendly staff” “Fantastic staff”

WiFi

66/100
8 reviews

Regular internet service.

“Free Wi-fi” “High-speed Internet service” “Had to pay for wifi”

Room

63/100
173 reviews

Acceptable clean, well updated rooms with alright views. Large rooms with great beds but below-average bathrooms.

“Harbor view is fantastic” “Walls are paper thin” “AC was broken”

Value

62/100
64 reviews

Fairly good value for money. Acceptable breakfast prices.

“Great for the price” “Room was a bonus” “Free wine and beer”

Breakfast

50/100
23 reviews

Decent and moderately priced breakfast.

“Breakfast was fair” “No free breakfast” “Complimentary breakfast and wine”

Ranked top 22% by families, with a score of 85

Good to know

  • Poor access to parking

    “Terrible valet parking” “Parking experience was terrible”

  • Professional service

    “Staff is very professional and attentive” “Quick weekend getaway”

  • Stylish Hotel

    “Recent Renovations are tastefully done” “Loved the modern decor”

  • Clean rooms

    “Comfortable clean modern rooms” “Rooms were clean and comfortable”

Review highlights

Cleanliness

91/100
31 reviews

Clean hotel facilities. Clean rooms.

“All in all was clean and comfortable” “Rooms were clean and comfortable” “Room was spectacular, very clean”

Service

80/100
72 reviews

Adequately professional and very friendly service with good reception.

“Front desk exceeded our expectations” “Wonderful and friendly staff” “Fantastic staff”

Location

79/100
42 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Good shopping and sightseeing.

“Amazing coffee shop” “Excellent location with access to public transportation” “Upfront about parking”

Comfort

77/100
39 reviews

Spacious rooms, comfortable and with great beds, but too noisy.

“Beds well-appointed” “Air conditioning works great” “Bed and pillows were amazing”

Vibe

77/100
28 reviews

Awesome vibe. Entrance area is ok. Relatively modern hotel. Friendly atmosphere. Stylish Hotel.

“Loved the modern decor” “Lobby bar was very classy” “Loved the lobby”

Room

73/100
74 reviews

Big, brand-new, and spotless rooms with awesome beds. Dilapidated rooms and bathrooms.

“Hotel accommodations exceeded my expectations” “Harbor view is fantastic” “Rooms are well designed and well appointed”

Breakfast

55/100
8 reviews

Breakfast is average.

“Decent breakfast food” “Breakfast was a little pricey” “Complimentary breakfast and wine”

Ranked top 32% by business travelers, with a score of 82

Good to know

  • Close to business sites

    “Convention center is within walking” “5 min walk to Convention Center”

  • Free internet

    “Free internet access in the rooms” “Free basic wi-fi”

  • New rooms

    “Room was modern and very comfortable” “Bathroom modern and functional”

  • Stylish Hotel

    “Recent Renovations are tastefully done” “Loved the modern decor”

Review highlights

Cleanliness

91/100
21 reviews

Clean hotel facilities. Clean rooms.

“All in all was clean and comfortable” “Rooms were clean and comfortable” “Room was spectacular, very clean”

Location

87/100
46 reviews

Great location. Good shopping and sightseeing. Close to business sites.

“Amazing coffee shop” “Excellent location with access to public transportation” “Upfront about parking”

Service

83/100
65 reviews

Reception is decent, with overall friendly and professional service.

“Front desk exceeded our expectations” “Wonderful and friendly staff” “Fantastic staff”

WiFi

70/100
6 reviews

WiFi is good value.

“Free basic wi-fi” “No wifi” “Had to pay for wifi”

Room

69/100
64 reviews

Rooms relatively new but needing maintenance with substandard bathrooms. Large, clean rooms with excellent beds.

“Harbor view is fantastic” “Walls are paper thin” “Toilet didn't flush”

Amenities

66/100
28 reviews

Hotel building and grounds are alright.

“Recent Renovations are tastefully done” “Loved the modern decor” “Lobby bar was very classy”

Breakfast

56/100
5 reviews

Breakfast is average.

“No breakfast buffet” “Complementary breakfast” “Complimentary breakfast and wine”

Ranked top 38% by solo travelers, with a score of 80

Good to know

  • Noisy

    “Outside of the hotel it is a bit noisy” “Loud construction”

  • Bar is awesome

    “Delicious coffee, fruits, juices” “Excellent happy hour”

  • Awesome vibe

    “Loved the modern decor” “Lobby bar was very classy”

  • Rather comfortable

    “Beds well-appointed” “Air conditioning works great”

Review highlights

Location

84/100
19 reviews

Great location.

“Amazing coffee shop” “Excellent location with access to public transportation” “Upfront about parking”

Comfort

80/100
23 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“Beds well-appointed” “Air conditioning works great” “Bed and pillows were amazing”

Service

80/100
41 reviews

Friendly service.

“Front desk exceeded our expectations” “Wonderful and friendly staff” “Fantastic staff”

Vibe

71/100
17 reviews

Awesome vibe. Entrance area is ok. Relatively modern hotel.

“Loved the modern decor” “Lobby bar was very classy” “Loved the lobby”

Room

71/100
42 reviews

Rooms are large and clean with great beds and reasonable views.

“Hotel accommodations exceeded my expectations” “Harbor view is fantastic” “Rooms are well designed and well appointed”

WiFi

67/100
6 reviews

Regular internet service.

“Wi-Fi worked fine” “Free Wi-fi” “Had to pay for wifi”

Value

66/100
13 reviews

Fairly good value for money. Acceptable breakfast prices.

“Valet parking was a little pricey” “Excellent value” “Room was a bonus”

Breakfast

52/100
9 reviews

Decent and moderately priced breakfast.

“Good breakfast” “Breakfast was delicious and reasonable” “Complimentary breakfast and wine”

Good to know

  • Near city centre

    “Near the harbor and downtown” “In the heart of downtown”

  • Spacious rooms

    “Big Television” “Huge bath room”

Review highlights

Location

85/100
7 reviews

Near city centre in a great location.

“Amazing coffee shop” “Excellent location with access to public transportation” “Upfront about parking”

Service

83/100
4 reviews

Fantastic service.

“Front desk exceeded our expectations” “Wonderful and friendly staff” “Fantastic staff”

Comfort

76/100
6 reviews

Large, comfortable rooms.

“Beds well-appointed” “Air conditioning works great” “Bed and pillows were amazing”

Vibe

70/100
5 reviews

Awesome vibe.

“Loved the modern decor” “Lobby bar was very classy” “Loved the lobby”

Room

68/100
13 reviews

Big, decent rooms.

“Harbor view is fantastic” “Walls are paper thin” “AC was broken”

Good to know

  • Wonderful sightseeing

    “Close to inner harbor and aquarium” “5 minutes walk to the harbor”

  • Poor access to parking

    “Terrible valet parking” “Parking experience was terrible”

  • Friendly service

    “Wonderful and friendly staff” “Staff is very professional and attentive”

  • Clean rooms

    “Comfortable clean modern rooms” “Rooms were clean and comfortable”

Review highlights

Cleanliness

91/100
327 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“All in all was clean and comfortable” “Rooms were clean and comfortable” “Room was spectacular, very clean”

Location

81/100
632 reviews

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is awful and costly. Close to public transport and the train. Close to business sites.

“Amazing coffee shop” “Excellent location with access to public transportation” “Upfront about parking”

Service

80/100
901 reviews

Great management and friendly, professional staff. Reception and bar service are as expected. Room service is poor. Decent housekeeping, but poor restaurant service. Smooth booking process.

“Front desk exceeded our expectations” “Wonderful and friendly staff” “Fantastic staff”

Vibe

73/100
426 reviews

Awesome vibe. Entrance area is ok. Relatively modern hotel. Friendly atmosphere. Stylish Hotel. Luxurious Hotel.

“Loved the modern decor” “Lobby bar was very classy” “Loved the lobby”

Room

70/100
898 reviews

Tidy, modern rooms with decent views and great beds. Cramped but relatively clean bathrooms. Run-down rooms with terrible A/C, minibars, and TV's. Kitchenette is acceptable. Good furniture.

“Hotel accommodations exceeded my expectations” “Harbor view is fantastic” “Rooms are well designed and well appointed”

Amenities

67/100
335 reviews

Decent hotel grounds and entrance area. Relatively new facilities.

“Lobby bar was very classy” “Lovely old building” “Outside of the hotel it is a bit noisy”

WiFi

66/100
43 reviews

WiFi is good value.

“Faster internet speed” “Free Wi-fi” “Free wifi”

Wellness

58/100
6 reviews

Sufficient wellness & sports facilities. Good fitness area.

“Brand new fitness room”

Breakfast

54/100
78 reviews

Decent and moderately priced breakfast.

“Nice fresh bagels” “Breakfast was delicious and reasonable” “Complimentary breakfast and wine”

Pool

8/100
13 reviews

Bad pool.

“Does not have a pool” “No pool”

Ranked top 39% by couples, with a score of 81

Good to know

  • Expensive parking

    “Hotel parking was pricey” “Valet parking seemed a little pricey”

  • Room service is poor

    “Lacks room service” “Lack of room service”

  • Poor access to parking

    “Terrible valet parking” “Parking experience was terrible”

  • Friendly atmosphere

    “Wonderful character” “Ambience in the lobby was great”

Review highlights

Cleanliness

91/100
53 reviews

Clean hotel facilities. Clean rooms.

“All in all was clean and comfortable” “Rooms were clean and comfortable” “Room was spectacular, very clean”

Service

76/100
159 reviews

Reception is great and bar service is so-so, although overall service is friendly. Room service is poor.

“Front desk exceeded our expectations” “Wonderful and friendly staff” “Fantastic staff”

Location

76/100
103 reviews

Great location. Good shopping and sightseeing. Expensive, terrible parking.

“Amazing coffee shop” “Excellent location with access to public transportation” “Upfront about parking”

WiFi

66/100
8 reviews

Regular internet service.

“Free Wi-fi” “No wifi” “Free wifi”

Room

64/100
167 reviews

Acceptable clean, well updated rooms with alright views. Large but run-down rooms, unpleasant bathrooms, and great beds.

“Harbor view is fantastic” “Window was paper thin” “Toilet didn't flush”

Value

62/100
63 reviews

Fairly good value for money. Acceptable breakfast prices.

“Valet parking seemed a little pricey” “Room was a bonus” “Free wine and beer”

Breakfast

49/100
22 reviews

Breakfast is reasonably priced, but not good.

“Was not open for breakfast” “No buffet breakfast” “No complimentary breakfast”

Ranked top 27% by families, with a score of 85

Good to know

  • Poor access to parking

    “Terrible valet parking” “Parking experience was terrible”

  • Professional service

    “Staff is very professional and attentive” “Quick weekend getaway”

  • Stylish Hotel

    “Recent Renovations are tastefully done” “Loved the modern decor”

  • Clean rooms

    “Comfortable clean modern rooms” “Rooms were clean and comfortable”

Review highlights

Cleanliness

91/100
29 reviews

Clean hotel facilities. Clean rooms.

“All in all was clean and comfortable” “Rooms were clean and comfortable” “Room was spectacular, very clean”

Service

80/100
70 reviews

Adequately professional and very friendly service with good reception.

“Front desk exceeded our expectations” “Wonderful and friendly staff” “Fantastic staff”

Location

78/100
38 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Good shopping and sightseeing.

“Amazing coffee shop” “Excellent location with access to public transportation” “Upfront about parking”

Vibe

77/100
26 reviews

Awesome vibe. Entrance area is ok. Friendly atmosphere. Relatively modern hotel. Stylish Hotel.

“Loved the modern decor” “Lobby bar was very classy” “Loved the lobby”

Room

73/100
68 reviews

Big, brand-new, and spotless rooms with awesome beds. Dilapidated rooms and bathrooms.

“Hotel accommodations exceeded my expectations” “Harbor view is fantastic” “Rooms are well designed and well appointed”

Breakfast

57/100
6 reviews

Breakfast is average.

“Nice breakfast” “Breakfast was delicious and reasonable” “Complimentary breakfast and wine”

Ranked top 23% by business travelers, with a score of 82

Good to know

  • Close to business sites

    “Convention center is within walking” “5 min walk to Convention Center”

  • New rooms

    “Room was modern and very comfortable” “Bathroom modern and functional”

  • Stylish Hotel

    “Recent Renovations are tastefully done” “Loved the modern decor”

  • Professional service

    “Staff is very professional and attentive” “Quick weekend getaway”

Review highlights

Cleanliness

91/100
19 reviews

Clean hotel facilities. Clean rooms.

“All in all was clean and comfortable” “Rooms were clean and comfortable” “Room was spectacular, very clean”

Location

87/100
42 reviews

Great location. Good shopping and sightseeing. Close to business sites.

“Amazing coffee shop” “Excellent location with access to public transportation” “Upfront about parking”

Service

83/100
61 reviews

Reception is decent, with overall friendly and professional service.

“Front desk exceeded our expectations” “Wonderful and friendly staff” “Fantastic staff”

Vibe

70/100
26 reviews

Awesome vibe. Relatively modern hotel. Stylish Hotel.

“Loved the modern decor” “Lobby bar was very classy” “Loved the lobby”

Room

69/100
58 reviews

Rooms relatively new but bathrooms are not great. Large, clean rooms with excellent beds.

“Harbor view is fantastic” “Walls are paper thin” “AC was broken”

WiFi

69/100
5 reviews

Regular internet service.

“Internet in the lobby is fast” “Free Wi-fi” “Had to pay for wifi”

Amenities

66/100
26 reviews

Average hotel building.

“Loved the modern decor” “Lobby bar was very classy” “Lovely old building”

Breakfast

57/100
4 reviews

Breakfast is average.

“Breakfast convenient” “Complimentary breakfast” “Complimentary breakfast and wine”

Ranked top 40% by solo travelers, with a score of 77

Good to know

  • Noisy

    “Outside of the hotel it is a bit noisy” “Loud construction”

  • Awesome vibe

    “Loved the modern decor” “Lobby bar was very classy”

  • Great room

    “Hotel accommodations exceeded my expectations” “Harbor view is fantastic”

  • Comfortable beds

    “Wonderful nights sleep” “Beds were terrific”

Review highlights

Location

83/100
17 reviews

Great location.

“Amazing coffee shop” “Excellent location with access to public transportation” “Upfront about parking”

Service

80/100
37 reviews

Friendly service.

“Front desk exceeded our expectations” “Wonderful and friendly staff” “Fantastic staff”

Room

71/100
37 reviews

Large, clean rooms with excellent beds.

“Hotel accommodations exceeded my expectations” “Harbor view is fantastic” “Rooms are well designed and well appointed”

Vibe

70/100
16 reviews

Awesome vibe. Entrance area is ok. Relatively modern hotel.

“Loved the modern decor” “Lobby bar was very classy” “Loved the lobby”

WiFi

67/100
6 reviews

Regular internet service.

“Free Wi-fi” “Free internet access in the rooms” “No wifi”

Value

66/100
13 reviews

Fairly good value for money. Acceptable breakfast prices.

“Expensive parking fees” “Room was a bonus” “Food was very pricey”

Breakfast

53/100
8 reviews

Decent and moderately priced breakfast.

“Nice breakfast” “Breakfast was delicious and reasonable” “Complimentary breakfast and wine”

Review Semantics by TrustYou

Property Description

Only Historic property in the Baltimore Inner Harbor Area. Great location to all sites in the city. Walking distance to most local major companies. Metro and light rail stops as well as on the bus route. Full service Starbucks in Lobby. Complimentary wireless internet through out hotel.

Details / Other Expenses

Check In:4:00pm
Check Out:12pm
Year of Last Renovation:2005
Floors:23
Rooms:437
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:400
Handicap Rooms:
Suites:6
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:25
Meeting Space:20000 sq. feet
Banquet Space:Holds 850 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:1.0 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:3pm-12am
Policies / Expenses
Cancellation:
24 hour prior to check in (4PM)
Nightly Parking:$25
Typical Group Deposit:5000.00
Total Taxes:13.50%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 9.50%
Food and Beverage Tax: 6.00%
Audio Visual Tax: 6.00%
Other Tax: 9.00% (liquor tax)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Charge for early check out
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Kitchen facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

9 miles to BWI; 15 min ride in car or shuttle

Airport Shuttle? Sorry, no airport shuttle available.

About Radisson Hotels

  • Radisson, Radisson Blu, and Radisson Red
  • 400+ Radisson hotels worldwide
  • Basic amenities include free high-speed internet, full-service restaurant and room service, fitness facility, business center, and pool
  • Flexible meeting and banquet space for any business meeting, family reunion, celebration, etc

The Radisson Hotels highlights above are subject to change without notice.

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