RENAISSANCE ASHEVILLE HOTEL

One Thomas Wolfe Plaza, Asheville, NC 28801 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Downtown Hotel in Buncombe County
35.59855-82.55175
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Very Good
4.0/ 5

Based on 790 guest reviews

Show Guest Reviews
  • We have an indoor pool
  • 282 sleeping rooms in hotel
  • 12 floors in hotel
  • 6 suites in hotel
  • Check in: 3:00 pm
  • Check out: 11:00 am
  • Group score of 7.5/10
  • 16 meeting rooms in property

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Include Discounts:

Room Types

Check Rates Deluxe Room
Non-Smoking
Check Rates Deluxe Room Tasuite Of Asheville Brewery Package
Non-Smoking
Check Rates Deluxe Room Weekend Leisure Rate
Non-Smoking
Check Rates Presidential Suite Club Lounge Accessible 1 King High Floor
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Stay For Breakfast Rate Includes (see terms) Guest Room 1 King or 2 Queen
Non-Smoking
Check Rates Tasuite Of Asheville Brewery Package (see terms) Guest Room 1 King or 2 Queen
Non-Smoking
Check Rates Weekend Rate Guest Room 1 King or 2 Queen
Non-Smoking

Local Attractions

Downtown Asheville

Verified Reviews of Renaissance Asheville Hotel

Below are the verified reviews from guests that we have booked recently:
"Cold outside but fantastic inside"
Overall Score5.0/ 5
It was cold and snowy during our visit to Asheville, but it was warm and homey at the Renaissance. The staff was friendly and helpful, and our room was clean and comfortable. We had dinner at the Writer's Bistro, and it was delicious. Great visit!
(Individual traveler, booked 1 room), from US flag
18-Jan-2014 Verified Review, stayed from Fri Jan 17 to Sat Jan 18 2014 at a $139.00 average nightly rate.

Summary of Verified Reviews

Summary of 1,107 verified reviews

81
Very Good

Very good city hotel. Affordable parking. Free internet. Friendly atmosphere. Popular among couples.

“In the heart of downtown” “Wi Fi worked fine”

Good Overall Ranking Top 47% in city
Excellent City Hotel Top 1% in city
Excellent Luxury Hotel Top 7% in city
Best WiFi In City
Best Sightseeing In City

Good to know

  • Small bathroom

    “Bathrooms are tiny” “Bathroom was very small”

  • Pleasant entrance area

    “Very elegant lobby” “Lobby is up-scale and clean”

  • Small rooms

    “Cramped rooms” “Bathrooms are tiny”

  • Poor bathroom

    “Sink was clogged” “Mold in the shower”

Review highlights

Location

94/100
431 reviews

Great location. Near downtown with great sightseeing and shopping. Great accessibility by car with affordable parking. Great nearby restaurants and bars with excellent excursions.

“Excellent location and staff” “Location was excellent” “Great rate for location”

Service

85/100
395 reviews

Great service, especially at reception. Fine restaurant service but terrible housekeeping. Room service is perfect.

“Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable” “Hotel staff was friendly and professional”

WiFi

84/100
14 reviews

Fast and cheap WiFi.

“Wi Fi worked fine” “Free wi-fi” “Free internet”

Breakfast

73/100
70 reviews

Reasonably priced, tasty breakfasts.

“Breakfast buffet was delicious” “Breakfast was included in the price” “Breakfast with our room and it was well worth”

Value

62/100
133 reviews

Fairly good value for money. Acceptable breakfast prices. Free internet. Expensive restaurant.

“Good rate on the room” “Hotel is extremely over-priced” “Not included in the room”

Room

51/100
500 reviews

Rooms are clean with great views and decent beds, but overall just okay. Small rooms and dirty bathrooms. Tiny rooms with poor furniture and unacceptable A/C and TV's. Poorly-maintained rooms with bad kitchenettes.

“Excellent accommodations” “Mountain view is spectacular” “Tacky carpet in the rooms”

Comfort

40/100
291 reviews

Uncomfortable, small rooms with lousy air conditioning and small bathrooms. Okay beds and quiet enough rooms.

“Air conditioner is loud” “AC leaked” “Broken AC unit”

Ranked top 51% by couples, with a score of 82

Good to know

  • Friendly atmosphere

    “Enjoyable stay.” “Modern style”

  • Affordable parking

    “Free car park” “Ample free parking”

  • Great view

    “Mountain view is spectacular” “Great window view”

  • Bad air conditioning

    “No fans” “Old fashioned air conditioner”

Review highlights

Location

92/100
106 reviews

Great location. Centrally located, near restaurants, bars, and shopping. Average parking. Affordable parking.

“Excellent location and staff” “Location was excellent” “Great rate for location”

Pool

88/100
7 reviews

Great pool.

“Indoor pool was very nice” “Pool area was very nice” “Pool is nice and clean”

Service

83/100
82 reviews

Great service in the hotel and restaurant. Excellent reception and acceptably professional service.

“Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable” “Hotel staff was friendly and professional”

Breakfast

70/100
13 reviews

Decent and moderately priced breakfast.

“Wonderful breakfast” “Breakfast was included in the price” “Breakfast with our room and it was well worth”

Value

64/100
28 reviews

Fairly good value for money. Acceptable breakfast prices.

“For the price it wasn't worth it” “Hotel is extremely over-priced” “Not included in the room”

Room

45/100
119 reviews

Bad A/C in small, shoddy rooms. Decent, clean rooms with okay beds and great views.

“Tacky carpet in the rooms” “AC leaked” “Sink was clogged”

Comfort

33/100
77 reviews

Uncomfortable, small rooms with lousy air conditioning and small bathrooms. Okay beds and quiet enough rooms.

“Air conditioner is loud” “AC leaked” “Broken AC unit”

Ranked top 51% by families, with a score of 79

Good to know

  • Dirty bathroom

    “Dirty towel” “Mold in the shower”

  • Great shopping

    “Super convenient to downtown Asheville shopping” “Within walking distance of shopping”

  • Accessible parking

    “Free car park” “Lots of parking spaces”

  • Pleasant entrance area

    “Very elegant lobby” “Lobby is up-scale and clean”

Review highlights

Location

89/100
47 reviews

Great location with good parking availability. Near to the city centre with good shopping options nearby.

“Excellent location and staff” “Location was excellent” “Great rate for location”

Service

86/100
32 reviews

Friendly service and great reception.

“Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable” “Hotel staff was friendly and professional”

Food

75/100
18 reviews

Uninspiring menu, but good food nonetheless.

“Nice lobby and restaurant” “Excellent food” “Warm food at the buffet”

Breakfast

71/100
10 reviews

Tasty breakfast.

“Breakfast buffet was delicious” “Breakfast was included in the price” “Breakfast with our room and it was well worth”

Value

62/100
16 reviews

Fairly good value for money.

“Price was fair” “Hotel is extremely over-priced” “Not included in the room”

Room

50/100
49 reviews

Awesome beds and clean enough, but small, rooms. Small rooms and dirty bathrooms.

“Cleanliness was excellent” “Mountain view is spectacular” “Tacky carpet in the rooms”

Comfort

44/100
32 reviews

Cramped rooms and bathrooms, lacking comfort, but beds are good.

“Air conditioner is loud” “AC leaked” “Broken AC unit”

Ranked top 36% by business travelers, with a score of 81

Good to know

  • Nice building

    “Top floor was plenty large” “Amazing lobby”

  • Great location

    “Excellent location and staff” “Location was excellent”

  • Fantastic service

    “Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable”

Review highlights

Location

95/100
9 reviews

Great location.

“Excellent location and staff” “Location was excellent” “Great rate for location”

Service

87/100
9 reviews

Fantastic service.

“Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable” “Hotel staff was friendly and professional”

Vibe

77/100
5 reviews

Awesome vibe.

“Modern style” “Amazing lobby” “Very well appointed and comfortable rooms”

Amenities

72/100
6 reviews

Nice building.

“Top floor was plenty large” “Amazing lobby” “Loved the common area”

Room

54/100
9 reviews

Room is all right.

“Bed linens superb” “Excellent accommodations” “Mountain view is spectacular”

Comfort

44/100
4 reviews

Uncomfortable.

“Air conditioner is loud” “AC leaked” “Broken AC unit”

Ranked top 57% by solo travelers, with a score of 83

Good to know

  • Fantastic service

    “Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable”

Review highlights

Service

86/100
5 reviews

Professional service.

“Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable” “Hotel staff was friendly and professional”

Food

71/100
4 reviews

Delicious food.

“Nice lobby and restaurant” “Excellent food” “Warm food at the buffet”

Room

49/100
5 reviews

Room is not nice.

“Tacky carpet in the rooms” “AC leaked” “Sink was clogged”

Good to know

  • Small bathroom

    “Bathrooms are tiny” “Bathroom was very small”

  • Pleasant entrance area

    “Very elegant lobby” “Lobby is up-scale and clean”

  • Small rooms

    “Cramped rooms” “Bathrooms are tiny”

  • Poor bathroom

    “Sink was clogged” “Mold in the shower”

Review highlights

Location

95/100
427 reviews

Great location. Near downtown with great sightseeing and shopping. Great accessibility by car with affordable parking. Great nearby restaurants and bars with excellent excursions.

“Excellent location and staff” “Location was excellent” “Great rate for location”

Service

85/100
394 reviews

Great service, especially at reception. Fine restaurant service but terrible housekeeping. Room service is perfect.

“Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable” “Hotel staff was friendly and professional”

WiFi

84/100
14 reviews

Fast and cheap WiFi.

“Wi Fi worked fine” “Free wi-fi” “Free internet”

Breakfast

76/100
68 reviews

Great and affordable breakfast.

“Breakfast buffet was delicious” “Breakfast was included in the price” “Breakfast with our room and it was well worth”

Value

63/100
130 reviews

Fairly good value for money. Fair breakfast prices. Free internet. Expensive restaurant.

“All rate fantastic” “Hotel is extremely over-priced” “Not included in the room”

Room

51/100
498 reviews

Rooms are clean with great views and decent beds, but overall just okay. Small rooms and dirty bathrooms. Tiny rooms with poor furniture and unacceptable A/C and TV's. Poorly-maintained rooms with bad kitchenettes.

“Amenities were superb” “Mountain view is spectacular” “Tacky carpet in the rooms”

Comfort

39/100
289 reviews

Uncomfortable, small rooms with lousy air conditioning and small bathrooms. Okay beds and quiet enough rooms.

“Air conditioner is loud” “AC leaked” “Broken AC unit”

Ranked top 55% by couples, with a score of 78

Good to know

  • Friendly atmosphere

    “Enjoyable stay.” “Modern style”

  • Fair breakfast prices

    “Included breakfast buffet” “Complimentary breakfast”

  • Affordable parking

    “Free car park” “Ample free parking”

  • Great view

    “Mountain view is spectacular” “Great window view”

Review highlights

Location

92/100
106 reviews

Great location. Centrally located, near restaurants, bars, and shopping. Average parking. Affordable parking.

“Excellent location and staff” “Location was excellent” “Great rate for location”

Pool

88/100
7 reviews

Great pool.

“Indoor pool was very nice” “Pool area was very nice” “Pool is nice and clean”

Service

83/100
82 reviews

Great service in the hotel and restaurant. Excellent reception and acceptably professional service.

“Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable” “Hotel staff was friendly and professional”

Breakfast

70/100
13 reviews

Decent and moderately priced breakfast.

“Enjoyed breakfast buffet” “Breakfast was included in the price” “Breakfast with our room and it was well worth”

Value

64/100
28 reviews

Fairly good value for money. Acceptable breakfast prices.

“Price seems high even” “Hotel is extremely over-priced” “Paying for location”

Room

45/100
119 reviews

Bad A/C in small, shoddy rooms. Decent, clean rooms with okay beds and great views.

“Tacky carpet in the rooms” “AC leaked” “Sink was clogged”

Comfort

33/100
76 reviews

Uncomfortable, small rooms with lousy air conditioning and small bathrooms. Okay beds and quiet enough rooms.

“Air conditioner is loud” “AC leaked” “Broken AC unit”

Ranked top 57% by families, with a score of 77

Good to know

  • Dirty bathroom

    “Dirty towel” “Mold in the shower”

  • Accessible parking

    “Free car park” “Lots of parking spaces”

  • Pleasant entrance area

    “Very elegant lobby” “Lobby is up-scale and clean”

  • Near city centre

    “In the heart of downtown” “In the heart of the city”

Review highlights

Location

91/100
46 reviews

Great location with good parking availability. Near to the city centre with good shopping options nearby.

“Excellent location and staff” “Location was excellent” “Great rate for location”

Service

86/100
31 reviews

Friendly service and great reception.

“Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable” “Hotel staff was friendly and professional”

Food

74/100
17 reviews

Uninspiring menu, but good food nonetheless.

“Nice lobby and restaurant” “Excellent food” “Warm food at the buffet”

Breakfast

71/100
10 reviews

Tasty breakfast.

“Breakfast buffet was delicious” “Breakfast was included in the price” “Breakfast with our room and it was well worth”

Value

62/100
16 reviews

Fairly good value for money.

“All rate fantastic” “Hotel is extremely over-priced” “Paying for location”

Room

49/100
48 reviews

Small and somewhat dirty rooms. Small rooms and dirty bathrooms.

“Tacky carpet in the rooms” “AC leaked” “Sink was clogged”

Comfort

41/100
31 reviews

Uncomfortable, small rooms and bathrooms.

“Air conditioner is loud” “AC leaked” “Broken AC unit”

Ranked top 54% by business travelers, with a score of 78

Good to know

  • Great location

    “Excellent location and staff” “Location was excellent”

  • Uncomfortable

    “Air conditioner is loud” “AC leaked”

  • Fantastic service

    “Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable”

Review highlights

Location

95/100
8 reviews

Great location.

“Excellent location and staff” “Location was excellent” “Great rate for location”

Service

87/100
9 reviews

Fantastic service.

“Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable” “Hotel staff was friendly and professional”

Amenities

72/100
5 reviews

Great amenities.

“Top floor was plenty large” “Amazing lobby” “Loved the common area”

Room

54/100
9 reviews

Room is all right.

“Excellent accommodations” “Mountain view is spectacular” “Tacky carpet in the rooms”

Comfort

44/100
4 reviews

Uncomfortable.

“Air conditioner is loud” “AC leaked” “Broken AC unit”

Ranked top 68% by solo travelers, with a score of 80

Good to know

  • Fantastic service

    “Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable”

Review highlights

Service

86/100
5 reviews

Professional service.

“Wonderful helpful staff” “Front desk staff was so friendly and knowledgeable” “Hotel staff was friendly and professional”

Food

71/100
4 reviews

Delicious food.

“Nice lobby and restaurant” “Excellent food” “Warm food at the buffet”

Room

49/100
5 reviews

Room is not nice.

“Tacky carpet in the rooms” “AC leaked” “Sink was clogged”

Review Semantics by TrustYou

Customer Reviews of Renaissance Asheville Hotel

4.0 out of 5. Based on 1005 guest reviews , Very Good

Details / Other Expenses

Check In: 3:00 pm
Check Out: 11:00 am
Year of Last Renovation: 1998
Floors: 12
Rooms: 282
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 250
Handicap Rooms:
Suites: 6
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 16
Meeting Space: 24000 sq. feet
Banquet Space: Holds 1000 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 4PM - 11PM
Pool Info:
7AM - 11 PM Indoor Saline
Policies / Expenses
Cancellation:
Group Cancellation policies vary
Nightly Parking: 5
Total Taxes: 11.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
Occupancy Tax: 4.00%
Food and Beverage Tax: 7.00%
Audio Visual Tax: 7.00%
Avg. Continental Breakfast Cost: 15.00 Per Person
Avg. Plated Breakfast Cost: 20.00 Per Person
Avg. Buffet Breakfast Cost: 20.00 Per Person
Avg. Plated Lunch Cost: 25.00 Per Person
Avg. Buffet Lunch Cost: 25.00 Per Person
Avg. Boxed Lunch Cost: 15.00 Per Person
Avg. Plated Dinner Cost: 35.00 Per Person
Avg. Buffet Dinner Cost: 40.00 Per Person
Morning Break Cost: 12.00 Per Person
Afternoon Break Cost: 12.00 Per Person
Banquet Gallon of Coffee: 40.00 Per Person
Banquet Soda: 3.00 Per Person
Banquet Bottled Water: 2.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Asheville Regional Airport 13 miles

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast and Breakfast Buffet Available at additional charge

About Renaissance Hotels

  • Part of the Marriott Hotel Brand with over 150 hotels
  • Offer the best in entertainment events with RLive LIVE, offering the best new talent in music, arts, and culinary during your hotel stay at Renaissance. A calendar of past and future events is featured on their website
  • RNavigators or Renaissance Navigators is a personalized concierge service helping guests choose the best local food, shops, and attractions to explore
  • Mobile check-in service
  • Great meeting event space and banquet facilities
  • State-of-the-art fitness enter

The Renaissance Hotels highlights above are subject to change without notice.

Previously known as:
Asheville Renaissance Hotel

Group vs. Individual Rates at Renaissance Asheville Hotel

Rate fluctuations of Renaissance Asheville Hotel

The graph above is trends of prices for both our group prices and the lowest online individual traveler prices our system could find at the time the group bid was submitted. The best group discount displayed is 25.8% in the month of May 2016 and the highest average individual rate is $374 in the month of October 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Renaissance Asheville Hotel in a month when rates are lower.

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