CONDADO PLAZA HOTEL & CASINO

999 Ashford Ave., San Juan Puerto Rico 00907 Puerto Rico (PRI)
4.0 Star Beach Casino
18.46073-66.08158
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Average
3.5/ 5

Based on 3478 guest reviews

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  • Has outdoor swimming pool
  • 570 rooms in hotel
  • 10 floors in property
  • 62 suites in property
  • Check-in time: 3:00pm
  • Check-out time: 12:00pm
  • Group score of 10.0/10
  • 21 meeting rooms in hotel

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Room Types

Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Accessible Bed and Breakfast!
Non-Smoking
Check RatesBay Vw Mobility Accessible with Roll In Shower 2 Queen Bd
Non-Smoking
Check RatesBay Vw Mobility Accessible with Roll In Shower King Bd
Non-Smoking
Check RatesDeluxe Room
Non-Smoking
Check RatesDeluxe Room 2 Queen Bed
Non-Smoking
Check RatesDeluxe Room 2 Queen Bed Bed and Breakfast!
Non-Smoking
Check RatesDeluxe Room Accessible
Non-Smoking
Check RatesDeluxe Room Bed and Breakfast!
Non-Smoking
Check RatesDeluxe Room Mobility Accessible Roll in Shower 1 Bed
Non-Smoking
Check RatesDeluxe Room with Sitting Area 2 Queen Beds
Non-Smoking
Check RatesDeluxe Room with Sitting Area King Bed
Non-Smoking
Check RatesFamily Suite 1 King 2 Twin Beds
Non-Smoking
Check RatesFamily Suite 1 King 2 Twin Beds Bed and Breakfast!
Non-Smoking
Check RatesFamily Suite with 1 King Bed and 2 Twin Beds
Non-Smoking
Check RatesGuestroom 2 Queen Bed
Non-Smoking
Check RatesGuestroom 2 Queen Bed Bed and Breakfast!
Non-Smoking
Check RatesGuestroom 2 Queen Beds
Non-Smoking
Check RatesGuestroom King Bed
Non-Smoking
Check RatesGuestroom King Bed Bed and Breakfast!
Non-Smoking
Check RatesJunior Suite 1 King Bed
Non-Smoking
Check RatesJunior Suite 1 King Bed Bed and Breakfast!
Non-Smoking
Check RatesJunior Suite with Oversized Work Station King Bd
Non-Smoking
Check RatesMobility Accessible with Bathtub 1 King Bed
Non-Smoking
Check RatesMobility Accessible with Bathtub 2 Queen Beds
Non-Smoking
Check RatesOcean Suite
Non-Smoking
Check RatesOcean Suite Bed and Breakfast!
Non-Smoking
Check RatesOcean Suite Top Flr 1072 Sq Ft Lg Living Room
Non-Smoking
Check RatesOcean View Room 2 Queen Beds
Non-Smoking
Check RatesOcean View Room 2 Queen Beds Bed and Breakfast!
Non-Smoking
Check RatesOcean View Room King Bed
Non-Smoking
Check RatesOcean View Room King Bed Bed and Breakfast!
Non-Smoking
Check RatesOcean View Room with Sitting Area 2 Queen Beds
Non-Smoking
Check RatesOcean View Room with Sitting Area King Bed
Non-Smoking
Check RatesOcean Vw Mobility Accessible Roll in Shower 1 Bed
Non-Smoking
Check RatesPenthouse Ocean View
Non-Smoking
Check RatesPenthouse Ocean View 1200 Sq Feet
Non-Smoking
Check RatesRoom 2 Queen Beds Bay View
Non-Smoking

Local Attractions

Overlookingthe Atlantic Ocean and the Condado Lagoon, Close to the dinamyc nightlife of the Condado Strip, near the Old San Juan

Summary of Verified Reviews

Summary of 2,910 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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78
Good

Good beach hotel. Close to Starbucks. Awesome terrace. Beautiful architecture. Great location.

“Beach was perfect and within walking distance to wonderful” “Within walking distance of shopping & restaurants”

Good Overall Ranking Top 48% in city
Excellent Beach Hotel Top 2% in city
Best Shopping In City

Good to know

  • Great view

    “Ocean view is absolutely breathtaking” “City view was amazing”

  • Friendly service

    “Staff is amazing and very helpful” “Staff by pool were attentive and friendly”

  • Poor bathroom

    “I had mold in my shower” “FILTHY hair dryer”

Review highlights

Location

89/100
873 reviews

Great location. Great nearby restaurants, bars, and shopping right by beach. Accessible by car, but parking is awful and costly. Central location with great excursions and sightseeing. Near to public transport and the airport.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Service

70/100
1118 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping. Room service is poor. Poorly managed with subpar restaurant service. Bad pool/beach service. Booking process is sufficient. Good bar service. Hotel security is ok.

“Pool side service was terrible” “Hotel staff were rude and very slow” “People at the front desk are really rude”

Amenities

62/100
479 reviews

Buildings are mediocre, but the terraces are fantastic. Old facilities and unpleasant entrance area. Beautiful architecture.

“Facilities were a little worn” “Dirty lobby” “Dirty floor”

Room

62/100
1221 reviews

Great balconies and views, okay-size rooms. Okay beds and acceptably clean rooms, but poor TV's and furniture. Small rooms and dirty bathrooms. Dilapidated rooms with bad minibars and kitchenettes.

“First room they gave me was dirty” “Dirty and smelly carpet” “Worst sleeping experience”

Breakfast

50/100
85 reviews

Affordable, fairly tasty breakfasts.

“Enjoyed breakfast” “Breakfast in motel is impossible” “Included breakfast”

WiFi

26/100
84 reviews

WiFi's cheap, but poor quality.

“Room Wifi didn't work” “Wi-fi didn't work” “Internet was horrible”

Ranked top 41% by couples, with a score of 81

Good to know

  • Wonderful sightseeing

    “Proximity to tourist attractions” “Lots of places to eat and shop within walking distance”

  • Fair breakfast prices

    “Free breakfast option” “Complimentary breakfast”

  • Expensive parking

    “Parking lot a little bit pricy” “Parking is expensive”

  • Bad furniture

    “Dirty and smelly carpet” “Did not like closets”

Review highlights

Location

85/100
137 reviews

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. Expensive, terrible parking.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Service

65/100
164 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping. Room service is poor.

“Staff is amazing and very helpful” “Check in early which was fantastic” “Pool side service was terrible”

Room

63/100
205 reviews

Okay-sized rooms with good views. Acceptable beds, balconies, and cleanliness. Small rooms and dirty bathrooms. Poorly-maintained rooms with crummy furniture and TVs.

“First room they gave me was dirty” “Dirty and smelly carpet” “Worst sleeping experience”

Food

62/100
52 reviews

Pricey restaurant with average food.

“Chicken tenders were terrific” “Poolside food is bland” “Pretty much stuck eating at the hotel”

Amenities

60/100
79 reviews

Grounds are great and buildings are okay, but the entrance is unimpressive.

“Staff and facilities are excellent” “Elevator was broken” “Dirty lobby”

Breakfast

52/100
20 reviews

Affordable, fairly tasty breakfasts.

“Nice to have that for a breakfast” “Breakfast in motel is impossible” “Breakfast is included”

WiFi

26/100
23 reviews

WiFi's cheap, but poor quality.

“Room Wifi didn't work” “Wi-fi didn't work” “Internet was horrible”

Ranked top 35% by families, with a score of 78

Good to know

  • Expensive restaurant

    “Food at the hotel is somewhat expensive” “The restaurants in the hotel were very pricey”

  • Bad internet service

    “Room Wifi didn't work” “Wi-fi didn't work”

  • Clean hotel facilities

    “Lobby was very clean” “Cleanliness of the overall hotel was immaculate”

  • Room service is poor

    “No in-room service” “Don't have room service”

Review highlights

Location

83/100
73 reviews

Good location, close to public transport. Great nearby restaurants, bars, and shopping right by beach. Poor access to parking.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Beach

72/100
40 reviews

Beautiful beach.

“Wonderful snorkel area” “Beach was perfect and within walking distance to wonderful” “Magnificent Views of the crashing waves”

Service

65/100
86 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping. Room service is poor.

“Check in early which was fantastic” “Pool side service was terrible” “Hotel staff were rude and very slow”

Amenities

55/100
37 reviews

Grounds are great and buildings are okay, but the entrance is unimpressive.

“Gorgeous scenery” “Staff and facilities are excellent” “Dirty lobby”

Room

53/100
95 reviews

Great views, with average beds, relatively well-sized and tidy enough. Rooms needing maintenance, with bad bathrooms and A/C.

“Ocean view is absolutely breathtaking” “First room they gave me was dirty” “Dirty and smelly carpet”

Breakfast

48/100
6 reviews

Bad breakfast.

“No continental breakfast” “Breakfast options are very limited and expensive” “Breakfast in motel is impossible”

WiFi

23/100
13 reviews

Bad internet service.

“Room Wifi didn't work” “Wi-fi didn't work” “Internet was horrible”

Ranked top 65% by solo travelers, with a score of 74

Good to know

  • Poor access to parking

    “Broken down garage” “Parking lot a little bit pricy”

  • Friendly service

    “Staff is amazing and very helpful” “Staff by pool were attentive and friendly”

  • Great location

    “Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants”

Review highlights

Location

89/100
15 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Service

62/100
25 reviews

Friendly, acceptably professional service.

“Pool side service was terrible” “Hotel staff were rude and very slow” “Front desk personnel were very rude”

Amenities

58/100
7 reviews

Average hotel building.

“Facilities were a little worn” “Broken elevator” “Hallway carpeting is stained”

Room

54/100
24 reviews

Rooms adequately-sized with alright beds but inadequate bathrooms.

“Ocean view is absolutely breathtaking” “First room they gave me was dirty” “Dirty and smelly carpet”

Comfort

51/100
15 reviews

Mediocre comfort, room sizes and beds.

“Very relaxing quiet place to stay” “Spacious balconies” “Very thin sheets and blankets”

Value

43/100
9 reviews

Poor value for money.

“Drinks are expensive and watered down” “Resort fee is a total ripoff” “Had to pay for beach umbrella”

Ranked top 18% by business travelers, with a score of 80

Good to know

  • Great location

    “Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants”

Review highlights

Location

87/100
10 reviews

Great location.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Service

65/100
16 reviews

Service is adequate.

“Check in early which was fantastic” “Pool side service was terrible” “Hotel staff were rude and very slow”

Vibe

64/100
4 reviews

Decent vibe.

“Phenomenal music” “Elevator was broken” “Hallway carpeting is stained”

Room

59/100
15 reviews

Rooms are an okay size but the bathrooms are unacceptable.

“First room they gave me was dirty” “Dirty and smelly carpet” “Worst sleeping experience”

Comfort

53/100
5 reviews

Somewhat comfortable and acceptably sized rooms.

“Very relaxing quiet place to stay” “Spacious balconies” “Very thin sheets and blankets”

Value

43/100
4 reviews

Poor value for money.

“Drinks are expensive and watered down” “Resort fee is a total ripoff” “Had to pay for beach umbrella”

Review highlights

Location

89/100
10 reviews

Great location.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Pool

86/100
5 reviews

Great pool.

“Pool area is fantastic” “Pools and casino was excellent” “Wonderful pool and beach area”

Service

71/100
10 reviews

Fantastic service.

“Staff is amazing and very helpful” “Exceptional hotel staff” “Outstanding front desk staff”

Room

65/100
12 reviews

Room is all right.

“First room they gave me was dirty” “Dirty and smelly carpet” “Worst sleeping experience”

Comfort

57/100
3 reviews

Comfortable.

“Very relaxing quiet place to stay” “Spacious balconies” “Very thin sheets and blankets”

Review highlights

Location

88/100
10 reviews

Great location.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Room

64/100
7 reviews

Average sized rooms.

“First room they gave me was dirty” “Dirty and smelly carpet” “Worst sleeping experience”

Amenities

62/100
6 reviews

Ordinary amenities.

“Gorgeous scenery” “Facilities are a bit worn” “Dirty lobby”

Comfort

58/100
6 reviews

Somewhat comfortable and acceptably sized rooms.

“Very relaxing quiet place to stay” “Spacious balconies” “Very thin sheets and blankets”

Good to know

  • Great view

    “Ocean view is absolutely breathtaking” “City view was amazing”

  • Friendly service

    “Staff is amazing and very helpful” “Staff by pool were attentive and friendly”

  • Poor bathroom

    “I had mold in my shower” “FILTHY hair dryer”

Review highlights

Location

89/100
815 reviews

Great location. Great nearby restaurants, bars, and shopping right by beach. Accessible by car, but parking is awful and costly. Central location with great excursions and sightseeing. Near to public transport and the airport.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Service

70/100
1053 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping. Room service is poor. Poorly managed with subpar restaurant service. Bad pool/beach service. Disorganized booking process. Good bar service. Hotel security is ok.

“Check in early which was fantastic” “Staff are welcoming and attentive” “Pool side service was terrible”

Amenities

62/100
456 reviews

Buildings are mediocre, but the terraces are fantastic. Old facilities and unpleasant entrance area. Beautiful architecture. Good outdoor sports facilities.

“Staff and facilities are excellent” “Hallway carpeting needs to be updated” “Buildings smells horrible”

Room

62/100
1145 reviews

Run-down, reasonably sized rooms with okay beds and bad furniture. Somewhat clean rooms with average balconies, yet lovely views. Small rooms and dirty bathrooms. Terrible kitchenettes, minibars, TV's, and A/C.

“First room they gave me was dirty” “Dirty and smelly carpet” “Worst sleeping experience”

Breakfast

53/100
74 reviews

Affordable, fairly tasty breakfasts.

“Particularly enjoyed the daily breakfast” “Breakfast in motel is impossible” “Included breakfast”

WiFi

24/100
73 reviews

WiFi's cheap, but poor quality.

“Room Wifi didn't work” “Wi-fi didn't work” “Internet was horrible”

Ranked top 43% by couples, with a score of 79

Good to know

  • Wonderful sightseeing

    “Proximity to tourist attractions” “Lots of places to eat and shop within walking distance”

  • Fair breakfast prices

    “Free breakfast option” “Complimentary breakfast”

  • Expensive parking

    “Parking lot a little bit pricy” “Parking is expensive”

  • Bad furniture

    “Dirty and smelly carpet” “Did not like closets”

Review highlights

Location

87/100
120 reviews

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. Expensive, terrible parking.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Food

63/100
50 reviews

Pricey restaurant with average food.

“Chicken tenders were terrific” “Pretty much stuck eating at the hotel” “Dirty banana”

Service

62/100
148 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping. Room service is poor.

“Staff was very knowledgeable and helpful” “Pool side service was terrible” “Front desk people were rude and disinterested”

Room

60/100
181 reviews

Okay-sized rooms with good views. Acceptable beds, balconies, and cleanliness. Small rooms and dirty bathrooms. Poorly-maintained rooms with crummy furniture and TVs.

“First room they gave me was dirty” “Dirty and smelly carpet” “Worst sleeping experience”

Amenities

59/100
72 reviews

Grounds are great and buildings are okay, but the entrance is unimpressive.

“Scenery is Fantastic” “Facilities are a bit worn” “Broken elevator”

Breakfast

54/100
15 reviews

Affordable, fairly tasty breakfasts.

“Enjoyed breakfast” “Breakfast in motel is impossible” “Breakfast is included”

WiFi

27/100
19 reviews

Bad internet service.

“Room Wifi didn't work” “Wi-fi didn't work” “Internet was horrible”

Ranked top 39% by families, with a score of 78

Good to know

  • Bad internet service

    “Room Wifi didn't work” “Wi-fi didn't work”

  • Poor access to parking

    “Broken down garage” “Parking lot a little bit pricy”

  • Expensive restaurant

    “Food at the hotel is somewhat expensive” “The restaurants in the hotel were very pricey”

  • Room service is poor

    “No in-room service” “Don't have room service”

Review highlights

Location

86/100
61 reviews

Good location, close to public transport. Great nearby restaurants, bars, and shopping right by beach. Poor access to parking.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Beach

73/100
35 reviews

Beautiful beach.

“Wonderful snorkel area” “Beach was perfect and within walking distance to wonderful” “Magnificent Views of the crashing waves”

Service

66/100
71 reviews

Friendly, more-or-less professional service, and so-so reception. Room service is poor.

“Staff was very helpful and knowledgeable” “Pool side service was terrible” “Front staff was very slow and unhelpful”

Amenities

58/100
33 reviews

Grounds are great and buildings are okay, but the entrance is unimpressive.

“Staff and facilities are excellent” “Broken elevator” “Hallway carpeting is stained”

Room

55/100
80 reviews

Rooms and beds are adequate. Views are great but rooms are poorly-maintained and bathroom is substandard.

“Ocean view is absolutely breathtaking” “First room they gave me was dirty” “Dirty and smelly carpet”

Breakfast

49/100
5 reviews

Bad breakfast.

“No continental breakfast” “Breakfast options are very limited and expensive” “Breakfast in motel is impossible”

WiFi

21/100
11 reviews

Bad internet service.

“Room Wifi didn't work” “Wi-fi didn't work” “Internet was horrible”

Ranked top 60% by solo travelers, with a score of 74

Good to know

  • Friendly service

    “Staff is amazing and very helpful” “Staff by pool were attentive and friendly”

  • Great location

    “Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants”

Review highlights

Location

88/100
13 reviews

Great location.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Service

64/100
20 reviews

Friendly, acceptably professional service.

“Pool side service was terrible” “Checkin was rude” “Unfriendly staff”

Amenities

57/100
6 reviews

Average hotel building.

“Staff and facilities are excellent” “Leaked at the floor” “Elevator was broken”

Room

56/100
18 reviews

Rooms adequately-sized with alright beds but inadequate bathrooms.

“Ocean view is absolutely breathtaking” “First room they gave me was dirty” “Dirty and smelly carpet”

Comfort

53/100
10 reviews

Mediocre comfort, room sizes and beds.

“Very relaxing quiet place to stay” “Spacious balconies” “Mattress was very soiled”

Value

40/100
8 reviews

Poor value for money.

“Drinks are expensive and watered down” “Resort fee is a total ripoff” “Had to pay for beach umbrella”

Ranked top 18% by business travelers, with a score of 82

Good to know

  • Great location

    “Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants”

Review highlights

Location

89/100
7 reviews

Great location.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Service

68/100
12 reviews

Service is adequate.

“Staff and facilities are excellent” “Pool side service was terrible” “Front desk people were rude and disinterested”

Vibe

64/100
4 reviews

Decent vibe.

“Dirty lobby” “Music pumping” “Decor was beautiful”

Amenities

62/100
5 reviews

Average hotel building.

“Scenery is Fantastic” “Facilities were a little worn” “Hallway carpeting is stained”

Room

60/100
14 reviews

Rooms are an okay size but the bathrooms are unacceptable.

“First room they gave me was dirty” “Dirty and smelly carpet” “Worst sleeping experience”

Comfort

53/100
5 reviews

Somewhat comfortable and acceptably sized rooms.

“Very relaxing quiet place to stay” “Spacious balconies” “Mattress was very soiled”

Good to know

  • Great view

    “Ocean view is absolutely breathtaking” “City view was amazing”

  • Poor access to parking

    “Broken down garage” “Parking lot a little bit pricy”

  • Friendly service

    “Staff is amazing and very helpful” “Staff by pool were attentive and friendly”

  • Friendly atmosphere

    “Ambiance was amazing” “Ambiance and decor was very pleasing”

Review highlights

Location

85/100
23 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Service

66/100
34 reviews

Friendly, acceptably professional service.

“Staff and facilities are excellent” “Pool side service was terrible” “Front staff was very slow and unhelpful”

Room

62/100
38 reviews

Rooms amply-sized and moderately tidy with excellent views.

“First room they gave me was dirty” “Dirty and smelly carpet” “Worst sleeping experience”

Comfort

51/100
14 reviews

Somewhat comfortable and acceptably sized rooms.

“Very relaxing quiet place to stay” “Spacious balconies” “Mattress was very soiled”

Value

39/100
14 reviews

Poor value for money.

“Drinks are expensive and watered down” “Resort fee is a total ripoff” “Had to pay for beach umbrella”

Ranked top 33% by couples, with a score of 80

Good to know

  • Great view

    “Ocean view is absolutely breathtaking” “City view was amazing”

  • Great location

    “Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants”

  • Poor value for money

    “Drinks are expensive and watered down” “Resort fee is a total ripoff”

Review highlights

Location

86/100
7 reviews

Great location.

“Beach was perfect and within walking distance to wonderful” “Within walking distance to many great restaurants” “Pools and bars were wonderful”

Service

72/100
12 reviews

Fantastic service.

“Staff is amazing and very helpful” “Exceptional hotel staff” “Outstanding front desk staff”

Room

67/100
12 reviews

Decent rooms with great views.

“Ocean view is absolutely breathtaking” “First room they gave me was dirty” “Dirty and smelly carpet”

Vibe

63/100
8 reviews

Decent vibe.

“Entire hotel is outdated” “Ambiance is perfect” “Decor was beautiful”

Value

42/100
7 reviews

Poor value for money.

“Drinks are expensive and watered down” “Resort fee is a total ripoff” “Had to pay for beach umbrella”

Ranked top 67% by families, with a score of 75

Review highlights

Service

68/100
6 reviews

Service is adequate.

“Pool side service was terrible” “Front desk people were rude and disinterested” “Front staff was very slow and unhelpful”

Room

64/100
7 reviews

Room is all right.

“First room they gave me was dirty” “Dirty and smelly carpet” “Worst sleeping experience”

Review Semantics by TrustYou

Customer Reviews of Condado Plaza Hotel & Casino

3.5 out of 5.Based on 3478 guest reviews, Average

Property Description

*On the Beach*Business Center*High Speed Internet Access in Every Sleeping Room*One (1) 24-Hour Restaurant*Five (5) Additional Restaurants*24-Hour Casino*24-Hour Room Service*Casino Lounge*Cafe Alto Grande*Fitness Center*Two (2) Lighted Tennis Courts*Water Sports*Two (2) Fresh Water Swimming Pools, (1) with Swim up Bar and (1) Salt Water Pool

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2005
Floors:10
Rooms:570
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:570
Handicap Rooms:
Suites:62
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:21 View Spaces
Meeting Space:27500 sq. feet
Banquet Space:Holds 1000 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:On-site
Dist. to Nearest Gym:On-site
Policies / Expenses
Cancellation:
72 hours before arrival date
Nightly Parking:$10
Total Taxes:25.00%
Total Misc Fees:$4.25 USD
(mandatory resort fees/taxes)
State Tax:10.50%
City Tax: 1.00%
Country Tax:11.50%
Food and Beverage Tax:11.50%
Audio Visual Tax:11.50%
Resort/Hotel Fee:18.00%
Parking Fee:18.00 Per Night (Self parking)
Cleaning Fee: 0.50 Per Person (Daily)
Porterage Fee: 5.25 Per Person (One time charge)
Additional Person Fee:40.00 Per Person (per night)
Meeting Wireless Internet Fee:250.00 Per Day (plus $50 per computer)
Meeting Wired Internet Fee:250.00 Per Day (plus $50 per computer)
Meeting Power Surcharge Fee:40.00 Per Item (P/booth,subject to change)
Additional Room Fees: 1.00 Per Item (Room delivery fee)
Food and Beverage Service Charge:23.00%
Audio Visual Service Charge:23.00%
Chef Attendant Fees:150.00 Per Person (Per Uniformed Chef)
Avg. Continental Breakfast Cost:15.00 Per Person
Avg. Plated Breakfast Cost:20.00 Per Person
Avg. Buffet Breakfast Cost:25.00 Per Person
Avg. Plated Lunch Cost:32.00 Per Person
Avg. Buffet Lunch Cost:39.00 Per Person
Avg. Boxed Lunch Cost:23.00 Per Person
Avg. Plated Dinner Cost:42.00 Per Person
Avg. Buffet Dinner Cost:56.00 Per Person
Morning Break Cost:12.00 Per Person
Afternoon Break Cost:13.00 Per Person
Banquet Gallon of Coffee:65.00 Per Item

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Charge for early check out
  • Child facilities
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Jacuzzi
  • Kitchen facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Tennis court
  • Terrace
  • Travellers cheques accepted
  • TV room
  • VCR or VCP
  • Voicemail

Airport & Shuttle Information

Luis Muñoz Marin International Airport 15 minutes awayTaxis are available 24 hours in the hotel area

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Condado Plaza & El San Juan Hotel, Condado Plaza Hotel, Conrad, Conrad San Juan Condado Plaza, Conrad San Juan Condado Plaza Hotel, The Condado Plaza Hilton

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Meeting Rooms and Banquet Rooms at Condado Plaza Hotel & Casino

Below are the meeting, banquet, conference and event spaces at Condado Plaza Hotel & Casino.

Feel free to use the Condado Plaza Hotel & Casino meeting space capacities chart below to help in your event planning. Hotel Planner specializes in San Juan Puerto Rico event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Brisas58 x 55 x 123190--/200--60----36--/--150200--
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Brisas

Room Type:
General Meeting Room
Total Size:
3190 Sq. Feet
Dimensions:
58 x 55 x 12 Ft.
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

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