LA QUINTA INN & SUITES PRIMACY PARKWAY

1236 Primacy Pkwy., Memphis, TN 38119 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Suburban Hotel in Shelby County
35.09854 -89.86263
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Average
3.5/ 5

Based on 417 guest reviews

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  • With an outdoor pool!
  • Free breakfast available
  • 130 sleeping rooms in hotel
  • Hotel has 6 floors
  • Hotel has 6 suites
  • Check out: 12:00pm
  • Group score of 7.5/10

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Room Types

Check Rates 2 Double Pillowtop Beds Microwave Fridge Ultra Fast Free WiFi Free Breakfast HDTV
Non-Smoking
Check Rates 2 Double Pillowtop Beds Microwave Fridge Ultra Fast Free WiFi Free Breakfast HDTV Coffeemaker Iron H
Non-Smoking
Check Rates 2 Double Pillowtop Beds Microwave Fridge Ultra Fast Free WiFi Free Breakfast HDTV Corporate Rate
Non-Smoking
Check Rates 2 Double Pillowtop Beds Ultra Fast Free WiFi Free Breakfast HDTV
Non-Smoking
Check Rates 2 Double Pillowtop Beds Ultra Fast Free WiFi Free Breakfast HDTV Coffeemaker Iron Hairdryer
Non-Smoking
Check Rates 2 Double Pillowtop Beds Ultra Fast Free WiFi Free Breakfast HDTV Corporate Rate
Non-Smoking
Check Rates 2 Full Beds Mobility Accessible Roll in Shower Ultra Fast Free WiFi Free Breakfast HDTV
Non-Smoking
Check Rates 2 Full Beds Mobility Accessible Roll in Shower Ultra Fast Free WiFi Free Breakfast HDTV Corporate Ra
Non-Smoking
Check Rates 2 Full Beds Mobility Accessible Roll in Shower Ultra Fast Free WiFi Free Breakfast HDTV Hand Held Sh
Non-Smoking
Check Rates King Bed Mobility Accessible Roll in Shower Ultra Fast Free WiFi Free Breakfast HDTV
Non-Smoking
Check Rates King Bed Mobility Accessible Roll in Shower Ultra Fast Free WiFi Free Breakfast HDTV Corporate Rate
Non-Smoking
Check Rates King Bed Mobility Accessible Roll in Shower Ultra Fast Free WiFi Free Breakfast HDTV Hand Held Showe
Non-Smoking
Check Rates King Pillowtop Bed Microwave Fridge Ultra Fast Free WiFi Free Breakfast HDTV
Non-Smoking
Check Rates King Pillowtop Bed Microwave Fridge Ultra Fast Free WiFi Free Breakfast HDTV Coffeemaker Iron Hairdr
Non-Smoking
Check Rates King Pillowtop Bed Microwave Fridge Ultra Fast Free WiFi Free Breakfast HDTV Corporate Rate
Non-Smoking
Check Rates Standard Room 1 King Bed
Non-Smoking
Check Rates Standard Room 2 Double Beds
Non-Smoking
Check Rates Suite 1 King Bed
Non-Smoking
Check Rates Suite King Pillowtop Bed Ultra Fast Free WiFi Free Breakfast HDTV
Non-Smoking
Check Rates Suite King Pillowtop Bed Ultra Fast Free WiFi Free Breakfast HDTV Coffeemaker Iron Hairdryer
Non-Smoking
Check Rates Suite King Pillowtop Bed Ultra Fast Free WiFi Free Breakfast HDTV Corporate Rate
Non-Smoking

Local Attractions

Oak Court Mall, Botanic Gardens, Graceland

Summary of Verified Reviews

Summary of 653 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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74
Fair

Fair budget hotel. Close to restaurants, bars and shopping areas. Large rooms and friendly service. Fair breakfast prices.

“Great price and location” “Hotel staff was friendly and very helpful”

Good Overall Ranking Top 42% in city
Great Economy Hotel Top 21% in city

Good to know

  • Dirty room

    “Hair in the shower” “Soiled toilet”

  • Poorly-maintained rooms

    “Broken toilet seat” “Lock on the door was broken”

  • Poor bathroom

    “No towel rack” “Broken toilet seat”

  • Unclean hotel facilities

    “Hallway had a strong smoking smell that” “Dirty smoking room”

Review highlights

Location

92/100
105 reviews

Great location. Shopping, restaurants and bars in the area are great. Excellent parking and car access.

“Convenient to sights” “Excellent location” “Near Shopping centers”

Value

91/100
43 reviews

Best value for money. Fair breakfast prices.

“Great for the price” “Room at a great price” “Great price and location”

Service

84/100
234 reviews

Friendly and professional service, with great reception but subpar housekeeping. Great hotel security.

“Staff was excellent” “Excellent front desk staff” “Staff themselves curtious and friendly”

WiFi

53/100
14 reviews

Regular internet service.

“Wi-fi didn't work” “Free wifi connection” “Free wifi”

Room

51/100
272 reviews

So-so beds and decent, big rooms. Dirty rooms and bathrooms, and poor furniture. Dilapidated rooms with bad minibars and kitchenettes.

“Lock on the door was broken” “Broken hair dryer” “AC broken”

Breakfast

50/100
89 reviews

Affordable, fairly tasty breakfasts.

“Prefer scrambled eggs” “Hard boiled eggs” “Morning breakfast was cold”

Amenities

46/100
72 reviews

Subpar entrance area and ancient facilities, but wonderful grounds. Beautiful architecture.

“No smoking room” “Hallway had a strong smoking smell that” “Disgusting facilities”

Cleanliness

46/100
149 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Hallway had a strong smoking smell that” “Soiled toilet” “Stained mattress”

Food

33/100
10 reviews

Food is not good.

“Waffle machine was not working” “No fruit” “No butter”

Bar

10/100
8 reviews

Bar is not good.

“Spoiled milk” “Did not have coffee” “Sour milk”

Ranked top 48% by couples, with a score of 74

Good to know

  • Spacious rooms

    “Large flat screen TV” “Rooms are very large, and QUIET”

  • Best value for money

    “Great for the price” “Room at a great price”

  • Hotel is outdated

    “Interior of the room was old”

  • Bad amenities

    “No smoking room” “Hallway had a strong smoking smell that”

Review highlights

Location

94/100
23 reviews

Great location.

“Convenient to sights” “Excellent location” “Near Shopping centers”

Value

91/100
11 reviews

Best value for money.

“Great for the price” “Room at a great price” “Great price and location”

Service

81/100
35 reviews

Friendly service and great reception.

“Staff was excellent” “Excellent front desk staff” “Staff themselves curtious and friendly”

Breakfast

53/100
18 reviews

Breakfast is average.

“Prefer scrambled eggs” “Hard boiled eggs” “Morning breakfast was cold”

Room

50/100
58 reviews

Filthy, run-down rooms and bathrooms. Rooms are spacious with standard beds.

“Broken toilet seat” “Lock on the door was broken” “AC broken”

Amenities

48/100
12 reviews

Poor hotel buildings.

“No smoking room” “Hallway had a strong smoking smell that” “Disgusting facilities”

Cleanliness

47/100
27 reviews

Dirty room. Unclean hotel facilities.

“Hallway had a strong smoking smell that” “Soiled toilet” “Stained mattress”

Ranked top 41% by families, with a score of 74

Good to know

  • Unpleasant entrance area

    “Hallway had a strong smoking smell that” “Front lobby flooded”

  • Dirty bathroom

    “Hair in the shower” “Dirty toilet”

  • Hotel is outdated

    “Interior of the room was old”

  • Poor hotel buildings

    “No smoking room” “Hallway had a strong smoking smell that”

Review highlights

Value

93/100
6 reviews

Best value for money.

“Great for the price” “Room at a great price” “Great price and location”

Location

91/100
18 reviews

Great location.

“Convenient to sights” “Excellent location” “Near Shopping centers”

Service

86/100
47 reviews

Friendly service and great reception.

“Staff was excellent” “Excellent front desk staff” “Staff themselves curtious and friendly”

Room

51/100
46 reviews

Average rooms with standard beds. Unclean, badly-maintained rooms and bathrooms.

“Size of the room exceeded our expectation” “Broken toilet seat” “Lock on the door was broken”

Breakfast

48/100
14 reviews

Bad breakfast.

“Hard boiled eggs” “Morning breakfast was cold” “Empty waffle batter”

Vibe

48/100
15 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Hallway had a strong smoking smell that” “Dismal color scheme” “Halls reeked”

Amenities

44/100
18 reviews

Poor buildings and an uninspiring entrance area.

“No smoking room” “Hallway had a strong smoking smell that” “Disgusting facilities”

Cleanliness

44/100
31 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Hallway had a strong smoking smell that” “Soiled toilet” “Stained mattress”

Ranked top 38% by business travelers, with a score of 73

Good to know

  • Great reception

    “Informed desk” “Check-in and check-out was quick”

  • Poorly-maintained rooms

    “Broken toilet seat” “Lock on the door was broken”

  • Great location

    “Convenient to sights” “Excellent location”

  • Unclean hotel facilities

    “Hallway had a strong smoking smell that” “Dirty smoking room”

Review highlights

Location

91/100
12 reviews

Great location near lots of shopping.

“Convenient to sights” “Excellent location” “Near Shopping centers”

Service

84/100
20 reviews

Friendly service and great reception.

“Staff was excellent” “Excellent front desk staff” “Staff themselves curtious and friendly”

Breakfast

55/100
6 reviews

Breakfast is average.

“Prefer scrambled eggs” “Hard boiled eggs” “Morning breakfast was cold”

Room

47/100
22 reviews

Filthy, run-down rooms and bathrooms.

“Broken toilet seat” “Lock on the door was broken” “AC broken”

Amenities

44/100
5 reviews

Poor hotel buildings.

“No smoking room” “Hallway had a strong smoking smell that” “Disgusting facilities”

Cleanliness

42/100
11 reviews

Dirty room. Moderately clean hotel facilities.

“Hallway had a strong smoking smell that” “Soiled toilet” “Stained mattress”

Ranked top 44% by solo travelers, with a score of 72

Good to know

  • Professional service

    “Efficient and friendly staff” “Quick trip”

  • Dirty room

    “Hair in the shower” “Soiled toilet”

  • Poorly-maintained rooms

    “Broken toilet seat” “Lock on the door was broken”

  • Fantastic service

    “Staff was excellent” “Excellent front desk staff”

Review highlights

Location

92/100
9 reviews

Great location.

“Convenient to sights” “Excellent location” “Near Shopping centers”

Service

87/100
15 reviews

Service is professional and friendly.

“Staff was excellent” “Excellent front desk staff” “Staff themselves curtious and friendly”

Comfort

65/100
11 reviews

Beds are decent and generally comfortable.

“Large flat screen TV” “No fans” “PAPER THIN walls”

Room

51/100
16 reviews

Average rooms with standard beds. Neglected, dirty rooms.

“Broken toilet seat” “Lock on the door was broken” “AC broken”

Breakfast

50/100
6 reviews

Breakfast is average.

“Prefer scrambled eggs” “Hard boiled eggs” “Morning breakfast was cold”

Cleanliness

49/100
8 reviews

Dirty room.

“Hallway had a strong smoking smell that” “Soiled toilet” “Stained mattress”

Vibe

46/100
4 reviews

Poor vibe.

“Hallway had a strong smoking smell that” “Dismal color scheme” “Halls reeked”

Good to know

  • Dirty room

    “Hair in the shower” “Soiled toilet”

  • Poorly-maintained rooms

    “Broken toilet seat” “Lock on the door was broken”

  • Poor bathroom

    “No towel rack” “Broken toilet seat”

  • Unclean hotel facilities

    “Hallway had a strong smoking smell that” “Dirty smoking room”

Review highlights

Location

92/100
103 reviews

Great location. Shopping, restaurants and bars in the area are great. Fairly accessible by car with easy parking.

“Convenient to sights” “Excellent location” “Near Shopping centers”

Value

91/100
43 reviews

Best value for money. Fair breakfast prices.

“Great for the price” “Room at a great price” “Great price and location”

Service

84/100
231 reviews

Friendly and professional service, with great reception but subpar housekeeping. Great hotel security.

“Staff was excellent” “Excellent front desk staff” “Staff themselves curtious and friendly”

WiFi

53/100
14 reviews

Regular internet service.

“Free wifi connection” “Wifi did not work” “Free wifi”

Room

51/100
266 reviews

So-so beds and decent, big rooms. Dirty rooms and bathrooms, and poor furniture. Dilapidated rooms with bad minibars and kitchenettes.

“Lock on the door was broken” “Broken hair dryer” “AC broken”

Breakfast

49/100
86 reviews

Breakfast affordable but not so tasty.

“Hard boiled eggs” “Morning breakfast was cold” “Empty waffle batter”

Cleanliness

46/100
146 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Hallway had a strong smoking smell that” “Soiled toilet” “Stained mattress”

Amenities

45/100
71 reviews

Old facilities and poor entrance area, but okay hotel grounds. Beautiful architecture.

“No smoking room” “Hallway had a strong smoking smell that” “Disgusting facilities”

Food

33/100
10 reviews

Food is not good.

“Waffle machine was not working” “No fruit” “No butter”

Bar

10/100
8 reviews

Bar is not good.

“Spoiled milk” “Did not have coffee” “Sour milk”

Ranked top 53% by couples, with a score of 71

Good to know

  • Spacious rooms

    “Large flat screen TV” “Rooms are very large, and QUIET”

  • Best value for money

    “Great for the price” “Room at a great price”

  • Hotel is outdated

    “Interior of the room was old”

  • Bad amenities

    “No smoking room” “Hallway had a strong smoking smell that”

Review highlights

Location

94/100
22 reviews

Great location.

“Convenient to sights” “Excellent location” “Near Shopping centers”

Value

91/100
11 reviews

Best value for money.

“Great for the price” “Room at a great price” “Great price and location”

Service

81/100
34 reviews

Friendly service and great reception.

“Staff was excellent” “Excellent front desk staff” “Staff themselves curtious and friendly”

Breakfast

52/100
17 reviews

Breakfast is average.

“Prefer scrambled eggs” “Hard boiled eggs” “Morning breakfast was cold”

Room

49/100
56 reviews

Filthy, run-down rooms and bathrooms. Rooms are spacious with standard beds.

“Broken toilet seat” “Lock on the door was broken” “AC broken”

Cleanliness

47/100
26 reviews

Dirty room. Unclean hotel facilities.

“Hallway had a strong smoking smell that” “Soiled toilet” “Stained mattress”

Amenities

46/100
11 reviews

Poor hotel buildings.

“No smoking room” “Hallway had a strong smoking smell that” “Disgusting facilities”

Ranked top 46% by families, with a score of 72

Good to know

  • Unpleasant entrance area

    “Hallway had a strong smoking smell that” “Front lobby flooded”

  • Dirty bathroom

    “Hair in the shower” “Dirty toilet”

  • Hotel is outdated

    “Interior of the room was old”

  • Poor hotel buildings

    “No smoking room” “Hallway had a strong smoking smell that”

Review highlights

Value

93/100
6 reviews

Best value for money.

“Great for the price” “Room at a great price” “Great price and location”

Location

91/100
18 reviews

Great location.

“Convenient to sights” “Excellent location” “Near Shopping centers”

Service

86/100
47 reviews

Friendly service and great reception.

“Staff was excellent” “Excellent front desk staff” “Staff themselves curtious and friendly”

Room

50/100
46 reviews

Average rooms with standard beds. Unclean, badly-maintained rooms and bathrooms.

“Broken toilet seat” “Lock on the door was broken” “AC broken”

Breakfast

48/100
14 reviews

Bad breakfast.

“Hard boiled eggs” “Morning breakfast was cold” “Empty waffle batter”

Vibe

48/100
15 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Hallway had a strong smoking smell that” “Dismal color scheme” “Halls reeked”

Amenities

44/100
18 reviews

Poor buildings and an uninspiring entrance area.

“No smoking room” “Hallway had a strong smoking smell that” “Disgusting facilities”

Cleanliness

44/100
31 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Hallway had a strong smoking smell that” “Soiled toilet” “Stained mattress”

Ranked top 38% by business travelers, with a score of 72

Good to know

  • Great reception

    “Informed desk” “Check-in and check-out was quick”

  • Poorly-maintained rooms

    “Broken toilet seat” “Lock on the door was broken”

  • Great location

    “Convenient to sights” “Excellent location”

  • Unclean hotel facilities

    “Hallway had a strong smoking smell that” “Dirty smoking room”

Review highlights

Location

91/100
12 reviews

Great location near lots of shopping.

“Convenient to sights” “Excellent location” “Near Shopping centers”

Service

84/100
20 reviews

Friendly service and great reception.

“Staff was excellent” “Excellent front desk staff” “Staff themselves curtious and friendly”

Breakfast

55/100
6 reviews

Breakfast is average.

“Prefer scrambled eggs” “Hard boiled eggs” “Morning breakfast was cold”

Room

47/100
22 reviews

Filthy, run-down rooms and bathrooms.

“Broken toilet seat” “Lock on the door was broken” “AC broken”

Amenities

44/100
5 reviews

Poor hotel buildings.

“No smoking room” “Hallway had a strong smoking smell that” “Disgusting facilities”

Cleanliness

42/100
11 reviews

Dirty room. Moderately clean hotel facilities.

“Hallway had a strong smoking smell that” “Soiled toilet” “Stained mattress”

Ranked top 53% by solo travelers, with a score of 70

Good to know

  • Professional service

    “Efficient and friendly staff” “Quick trip”

  • Bad breakfast

    “Hard boiled eggs” “Morning breakfast was cold”

  • Dirty room

    “Hair in the shower” “Soiled toilet”

  • Poorly-maintained rooms

    “Broken toilet seat” “Lock on the door was broken”

Review highlights

Location

92/100
9 reviews

Great location.

“Convenient to sights” “Excellent location” “Near Shopping centers”

Service

87/100
15 reviews

Service is professional and friendly.

“Staff was excellent” “Excellent front desk staff” “Staff themselves curtious and friendly”

Comfort

65/100
11 reviews

Beds are decent and generally comfortable.

“Large flat screen TV” “No fans” “PAPER THIN walls”

Room

51/100
16 reviews

Average rooms with standard beds. Neglected, dirty rooms.

“Broken toilet seat” “Lock on the door was broken” “AC broken”

Breakfast

50/100
6 reviews

Breakfast is average.

“Prefer scrambled eggs” “Hard boiled eggs” “Morning breakfast was cold”

Cleanliness

49/100
8 reviews

Dirty room.

“Hallway had a strong smoking smell that” “Soiled toilet” “Stained mattress”

Vibe

46/100
4 reviews

Poor vibe.

“Hallway had a strong smoking smell that” “Dismal color scheme” “Halls reeked”

Review Semantics by TrustYou

Customer Reviews of La Quinta Inn & Suites Primacy Parkway

3.5 out of 5. Based on 417 guest reviews , Average

Property Description

Located off the Poplar corridor of I-240 in East Memphis. The hotel is minutes from Downtown, Germantown, and many Memphis area attractions. There are restaurants and shopping within walking distance. The meeting room will accomodate up to 40 classroom style and is provided complimentary with 10 rooms consumed per night.

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2002
Floors: 6
Rooms: 130
Non Smoking Rooms: 105
Handicap Rooms:
Suites: 6
Meeting Rooms: 1
Meeting Space: 974 sq. feet
Policies / Expenses
Cancellation:
Individuals reservations must be cancelled by 6pm day of arrival. Group reservations must be cancelled 2 weeks prior to arrival
Nightly Parking: 0

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • Baby facilities in room
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Free local calls
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Nearest Airport is Memphis International. Hotel is approximately 7 miles, 10 minute drive. One way taxi is approximately $20

Airport Shuttle? Sorry, no airport shuttle available.

About La Quinta Inns & Suites

  • Offering comfort and value with more than 800 hotels in the U.S., Mexico, and Canada
  • La Quinta Returns is a free guest reward program where guests can earn points per stay for free nights, early check-in and late check-out, gift cards and certificates, travel, and the points never expire
  • Free Brightside Breakfast
  • Free Wi-Fi
  • Bright Morning Bed and soft pillowtop mattress for the best night's sleep
  • Business center with printing services
  • Fully equipped fitness center
  • Flat-panel TV's, work desk, and spacious guestrooms
  • Guest laundry rooms available at most locations
  • Free airport shuttle service at most airport locations

The La Quinta Inns & Suites highlights above are subject to change without notice.

Previously known as:
La Quinta Inn & Suites

Testimonials: Why use Hotel Planner?

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"The meeting was held on May 1st and it was great! The accommodations rec'd lots of compliments and the staff there were terrific to work with! I will be recommending your website to others in AmeriGas who schedule meetings." J.B. - Sacramento, CA

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